Canon Pixma Pro 9500 Mark II series User manual

Canon
Photo Printer
PI}{MA Pro 9500 Mark II series
Getting Started
Read Me First
Make sure to read this manual before using the printer. Please keep it in hand for future reference.
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1 Preparation
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4 Install the Ink Tanks
I3 Install the Print Head
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After Installing the Printer

•Symbols
The following symbols are used to mark important instructions. Observe these instructions.
."
,i.~. Caution
Instructions that, if ignored, could result in personal injury or material damage.
Instructions that must be observed for safe operation.
Additional explanations.
Descriptions for operations that take some time to complete.
•Microsoft is aregistered trademark of Microsoft Corporation.
•Windows is atrademark
or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
•Windows Vista
is atrademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
•Macintosh and Mac are trademarks
of Apple Inc., registered in the U.S. and other countries.
•Adobe, Adobe Photoshop, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks
of Adobe Systems Incorporated in the United States and or other countries.
Model Number: K10336 (Pro9500 Mark II)

• Check the Included Items
Before turning on the printer, remove all the orange tapes and the protective sheets.
Print Head ink tanks power cord
•Manuals
•Setup CD-ROM (containing the drivers, applications and on-screen manuals)
•Warranty
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• A USB cable is necessary to connect the printer with your computer.

•Choosing aLocation
15.7"/40 em behind the printer
1
•
•Do not install the printer where an object may fallon
it. The object may fall inside the printer, resulting in
malfunction.
•Do not place any object on top of the printer. It may
fall into the printer when opening covers, resulting
in
malfunction.
•
Place the printer on a flat surface.
• Do not place any object in front of the printer.
•You
can print on large size paper such as 14" x 17"/355.6 x 431.8 mm or thick paper by loading the
paper in the Front Tray. In that case, keep a space of 15.7"/40 cm behind the printer.
EE _
•There are wheels on the back corners of the printer. Lift the front of the printer to move it back and forth easily.

12
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1
Plug the power cord into the back left of the
printer, then connect the other end to the wall
outlet.
• Do NOT connect the USB cable at this stage.
2
Turn on the printer (A).
3
Confirm that the POWER lamp (8) lights blue.

213
•• --1 • ..-..-.
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Press the © © © button (A).
The Front Tray (B) opens.
2
Open the Top Cover (C).
The Print Head Holder (D) comes out. (This is where you install the
Print Head.)
I • Handle the Print Head carefully. Do not drop or
Iapply excessive pressure to it.
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•The Print Head Holder makes anoise as it moves. This is normal operation.
•If the Print Head Holder does not move, make sure that the printer
is turned on.

345
Firmly raise the Print Head Lock Lever (E) until it stops. Remove the Print Head from the silver
package. Remove the orange protective cap.
•There may be some transparent or light color ink on the inside of the bag the Print Head comes in,
or the inside
of the protective cap -this has no effect on print quality. Be careful not to get ink on
yourself when handling these items.
Be careful not to stain your hands.

2
13
.. - .f-----1.
67
Set the Print Head in place. Lower the Print Head Lock Lever (E) completely.
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• Do not knock the Print Head against the sides of the holder. •Pinch the Print Head Lock Lever firmly and lower
it gently.
•Once you have installed the Print Head, do not remove it unnecessarily.

•Handle the ink tanks carefully. Do not drop or
apply excessive pressure to them.
•If the Print Head Holder moves to the right, close
and reopen the
Top Cover.
•Be sure to use the supplied ink tanks.
!
~._--
1
Remove the ink tank from its package.
2
Remove and discard the orange protective cap (A) located on
the bottom of the ink tank.
•Do not hold the sides of the ink tank; ink may splash.

3214
.. -__..- .f-----.
3Install the ink tank 4
Insert the ink tank. Press the PUSH mark on the ink tank until it clicks into place.
Make sure the Ink lamp lights red.

3
2
14
._- 1--___._1-----1.
56
Install all the other ink tanks in the same way.
Install all the ink tanks.
Make sure all the Ink lamps light red.
Close the Top Cover (8).
•Wait for about 3 minutes until the POWER lamp (blue) (C) stops flashing and
stays lit then operating noise stops, and go to the next step.
Do
not open the Top Cover while the lamp is flashing.
The printer vibrates while the lamp is flashing because ink is stirred inside the
printer.
•Match the labels
when installing.
•Once
you have installed the ink tanks, do not remove them unnecessarily.
•Make sure the Inner Cover (D)
is closed.
•If
an Alarm lamp (E) flashes orange, make sure that the Print Head and the ink tanks are
correctly installed.

43215
•• -_.f-----II.I-------II • ...._-.
To use the printer by connecting it to acomputer, software including the
drivers needs to be copied (installed) to the computer's hard disk.
The screens below are based on Windows Vista operating system
Ultimate Edition (hereafter referred to as "Windows Vista") and Mac as x
v.10.5.x.
[ uf\l1~~int(:)sh (P.21)
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•Quit all running applications before installation.
•
You need to log on as the administrator (or amember of the Administrators group).
•Do not switch users during the installation process.
•It may be necessary to restart your computer during the installation process. Follow
the on-screen instructions and do not remove the Setup CD·ROM during restarting.
The installation resumes from where it left off when your computer has been restarted.
•Mac
as 9, Mac as xClassic environments, or Mac as x v.1 0.3.8 or earlier are not
supported.

Ifthe Found New Hardware or Found New
Hardware Wizard dialog box appears:
AA
Windows needs to instal! driver software for your
series
~ locate and install driver software (recommended)
Windows "",ill guide you through the pro(~s at inrtalhog dnvfr software
fOfyourdlNice
... Ask: me again later
Windows will ;ul<. it!}ilin the next time you plug in your device 0' log on
T'! Don't show this message again for this device
Your device will not fund,on unt!1 you mstall driver iioft .... "rf
1
TURN OFF THE PRINTER (A).
2
Turn on the computer, then insert the Setup CD·
ROM into the CD-ROM drive.
The setup program should start automatically.
1Remove the USB cable connected to
your computer.
The dialog box may close. In this case, proceed
from
,.
2Click Cancel to quit the dialog box.
3Proceed from ,.
Windows Vista
Windows XP/2000
Go to Step 3.
Go to Step 5.
•Make sure that the POWER lamp (8) has stopped
flashing and is off.
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• It takes about 1minute until the printer turns off.
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•If the program does not start automatically, double-click
the CD-ROM icon
on the computer. When the CD-ROM
contents appear, double-click MSETUP4.EXE.

43215
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3Windows Vista 4Windows Vista
AutoPlay screen appears, click Run Msetup4.exe. User Account Control dialog box appears, click Continue.
If the same dialog box reappears in subsequent steps, click Continue.

56
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Click Easy Install.
Drivers, application software, and on-screen manuals are installed automatically.
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•If you want to select particular items to install, click Custom Install and follow the on-screen instructions to
proceed with the installation.
•
You can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 only.)
•The XPS Printer Driver
is aprinter driver suitable for printing High Dynamic Range images (full 16-bit
workflow) using Easy-PhotoPrint Pro.
•When installing the XPS Printer Driver, select the
IJ Printer Driver at the same time.
Click Install.
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• Move the cursor over items to display explanations.

4
32
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78
license Agreement
Canon Products
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Setup
Please Allow All Install Wizard Processes
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Read the License Agreement screen carefully and click Yes. When the Please Allow All Install Wizard Processes screen appears, click
Next.
Installation starts.
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During installation, follow anyon-screen instructions to install the software. ._----------_._._.._---'
_.,-------
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9 10
Il"lformatlon
Printer Connection
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ttle-r-rtrter
When the Printer Connection screen appears, connect the printer to the computer with a
USB cable.
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•The USB port is located on the right side of the printer.
Turn on the printer (A).
When the printer is recognized by the computer, amessage appears on
the screen.
•
It takes about 30 seconds for the POWER lamp to light blue.
•If installation does not continue after
10 minutes, click Help on the screen in
step 9, then confirm the message.

4
3
215
._- __ -__._1------1_1---.
11 Align the Print Head
12
Print Head Alignment Print Head Alignment
Information Information
When the Print Head Alignment screen appears, load two sheets of A4 or
Letter-sized plain paper in the Rear Tray (C) as shown. Click Execute.
~---------------
•For details, refer to "6 Loading Paper" on page 28.

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tnfolmation
When the Start Print Head Alignment dialog box appears, click
Align Print Head.
Click OK in the subsequent message.
Printing of the pattern starts.
~~ •Wait until the pattern printing ends (about 10 minutes), and go to
''-'.;00 the next step.
•Do not open the Top Cover (D) while printing.
~--------------
• Pull out the Front Tray Extension (E) beforehand.
Make sure that the pattern shown is printed, then click Next on the Print Head
Alignment screen.
Some parts of patterns printed on the first page are faint.
~----------------
•If you align the Print Head automatically again, patterns different from those shown above may be
printed.
•When Print Head Alignment cannot
be executed properly, the Alarm lamp (F) will flash orange 11
times. In this case, refer to "When Printing Becomes Faint or Colors Are Incorrect" in the on-screen
manual: Basic Guide.