Cardinal SB550 User manual

3601-0810-0M Rev C •SB550
I
SB550
Remote Display
Installation and Technical Manual

3601-0810-0M Rev C •SB550
II

3601-0810-0M Rev C •SB550
III
TABLE OF CONTENTS
INTRODUCTION …………………………………………………………………….
Page 1
SPECIFICATIONS …………………………………………………………………..
Page 1
SITE PREPARATION
…………………………………………………………….
…
Page 1
Electrical Power ……………………………………………………………….
…
Page 1
Electrical Noise Interference ..…………………………………………….……
Page 1
INSTALLATION ………………………………………………………………….…..
Page 2
Unpacking ………………………………………………………………………
…
Page 2
Overview …………………………………………………………………………
.
Page 2
Dimensions ………………………………………………………………………
.
Page 2
Indicator Compatibility …………………………………………………………
..
Page 3
Current Models ………………………………………………………………
Page 3
Legacy Models …………………………………………………..……………
Page 3
Indicator Connections ………………………………………………………
……
Page 3
Communication Interface Cable Color Code and Terminal Block Details ..
.
Page 3
Mounting ………………………………………………………………………….
Page 4
Accessing the Configuration Switches …………………………………………
Page 4
SB550 CONFIGURATION ………………………………………………………….
Page 5
Baud Rate Setting …………………………….………………………………
…
Page 5
Data Format Setting ……………………………..……………………………
…
Page 5
Host Indicator Serial Format ………………………..…………………………..
Page 5
Communication Interface Type Switch ……………….……………………….
Page 6
Configuration Complete …………………………………….………………….. Page 6
S
B550 20mA CURRENT LOOP CONNECTIONS ………………………………
.
Page 7
S
ERIAL DATA FORMAT DETAILS ………………………………………………
..
Page 9
SMA ………………………………………………………………………………
.
Page 9
SB-200 ……………………………………………………………………………
Page 9
SB-400 ……………………………………………………………………………
Page 9
Rice Lake IQ355 ………………………………………………………………
…
Page 10
Toledo Long ……………………………………………………………………
…
Page 10
Toledo Short ………………………………………………………………………
Page 10
TROUBLESHOOTING ………………………………………………………………
Page 11
I
PRECAUTIONS
Before using this instrument, read this manual and pay special attention to
all "WARNING" symbols:
IMPORTANT
ELECTRICAL
WARNING
STATIC
SENSITVE

3601-0810-0M Rev C •SB550
IV
Static Electricity Precaution
CAUTION! This device contains static-sensitive circuit cards and components.
Improper handling of these devices or printed circuit cards can result in damage to
or destruction of the component or card. Such actual and/or consequential damage
IS NOT covered under warranty and is the responsibility of the device owner.
Electronic components must be handled only by qualified electronic technicians
who follow the guidelines listed below.
WARNING! ALWAYS use a properly grounded wrist strap when handling, removing,
or installing electronic circuit cards or components. Make certain that the wrist strap
ground lead is securely attached to an adequate ground. If you are uncertain of the
quality of the ground, you should consult a licensed electrician.
ALWAYS handle printed circuit card assemblies by the outermost edges.
NEVER touch components, component leads, or connectors.
ALWAYS observe warning labels on static protective bags and packaging and never
remove the card or component from packaging until ready for use.
ALWAYS store and transport electronic printed circuit cards and components in anti-
static protective bags or packaging.
FCC Compliance Statement
This equipment generates uses, can radiate radio frequency, and if not installed and used in
accordance with the instruction manual, may cause interference to radio communications. It
has been designed within the limits for a Class A computing device pursuant to Subpart J of
Part 15 of FCC rules to provide reasonable protection against such interference when
operated in a commercial environment. Operation of this equipment in a residential area may
cause interference, in which case the user will be responsible to take whatever measures are
necessary to correct the interference.
You may find the booklet “How to Identify and Resolve Radio-TV Interference Problems”
prepared by the Federal Communications Commission helpful. It is available from the U.S.
Government Printing Office, Washington, D.C. 20402. The stock number is 001-000-00315-4.
Copyright
All rights reserved. Reproduction or use, without expressed written permission, of editorial or
pictorial content, in any manner, is prohibited. No patent liability is assumed with respect to the
use of the information contained herein.
Disclaimer
While every precaution has been taken in the preparation of this manual, the Seller assumes
no responsibility for errors or omissions. Neither is any liability assumed for damages resulting
from the use of the information contained herein. All instructions and diagrams have been
checked for accuracy and ease of application; however, success and safety in working with
tools depend to a great extent upon individual accuracy, skill, and caution. For this reason, the
Seller is not able to guarantee the result of any procedure contained herein. Nor can they
assume responsibility for any damage to property or injury to persons occasioned from the
procedures. Persons engaging in the procedures do so entirely at their own risk.
II

3601-0810-0M Rev C •SB550
1
INTRODUCTION
Thank you for your purchase of our Cardinal SB550 Remote Display. This manual will guide
you through the installation, and operation of your display. Please read it thoroughly before
attempting to install your display. Also, make certain that you pay attention to the warnings
that appear in this manual. Failure to read and follow these instructions and warnings may
result in damage to the display and/or bodily injury. Please keep this manual available for
future reference.
SPECIFICATIONS
Character Height:
5 inch (12.7 cm)
Display Type:
High-Intensity dual-row LED
Number of Characters:
7-segment, 6 digits with decimal points
Annunciators:
Units (lb, kg) and Mode (G, N)
Ambient Light Levels:
Total darkness to direct sunlight
Display Capacity:
-99,999 to 999,999
Viewing Range:
Up to 250 Feet (76 Meters)
Viewing Angle:
+/- 70 degrees
Data Input:
RS-232, RS-485, 20mA Current Loop
Data Format:
8N1, 7E1, Selectable
Baud Rates:
1200 bps to 115200 bps selectable
( NOTE: 20mA Current Loop is limited to 9600 bps)
Enclosure Type: Painted Mild Steel, Weatherproof IP65-rated
Power Requirements: 115 to 230V AC (50/60 Hz)
Operating Temperature: -5 to +160 °F (-20 to +70 °C)
Product Dimensions:
30.44 in W x 4.69 in D x 10.5 in H [14.25 in H w/mounting flanges]
(77.3 cm W x 11.9 cm D x 26.7 cm H [36.2 cm H w/mounting flanges])
SITE PREPARATION
Electrical Power
The SB550 has been designed to operate from 115 to 230V AC at 50/60 Hz. On installations
using 230V AC power, it is the responsibility of the customer to have a qualified electrician
install the proper power adapter plug that conforms to national electrical codes and local
codes and ordinances.
Electrical Noise Interference
To prevent electrical noise interference, make certain all other wall outlets for use with air
conditioning and heating equipment, lighting, or other equipment with heavily inductive loads,
such as welders, motors, and solenoids are on circuits separate from the display. Many of
these disturbances originate within the building itself and can seriously affect the operation of
the display. These sources of disturbances must be identified, and steps must be taken to
prevent possible adverse effects on the display. Examples of available alternatives include
isolation transformers, power regulators, uninterruptible power supplies, or simple line filters.

3601-0810-0M Rev C •SB550
2
INSTALLATION
Unpacking
Before beginning the installation of your SB550 Remote Display, make certain it has been
received in good condition. Carefully remove the display from the shipping carton and inspect
it for any evidence of damage (such as exterior dents or scratches) that may have taken place
during shipment. Keep the carton and packing material for return shipment if it should become
necessary. NOTE: It is the responsibility of the purchaser to file all claims for any damages or
loss incurred during transit.
Overview
The SB550 has an ambient light sensor located at the bottom of the enclosure. Also located
on the bottom of the enclosure is the Configuration Dip Switch Access Panel, with the gland
connectors for the AC Power Cord and Communication Interface Cable. Refer to Figure No. 1.
Figure No. 1
Dimensions
Figure No. 2
AC Power
Ambient
Light Sensor
Access
Panel
Communication
Interface Cable
4.69 in
11.9 cm
10.5 in
26.7 cm
30.44 in / 77.3 cm
14.25 in
36.2
cm

3601-0810-0M Rev C •SB550
3
INSTALLATION, CONT.
Indicator Compatibility
The SB550 remote display can be driven by the following Cardinal weight indicators and by
most weight indicators from other manufacturers.
Current Models:
185/185B, 190/190A, 204, 200, 212/212X, and 825
205, 210, 210FE, 212G/212GX, 225 (with USB)
Legacy Models
180, 204S, 215, 220, 777 Series, 778 Series and 788 Series
Non-USB 205, 210, 210FE, 212/212X, 212G/212GX, 225
Indicator Connections
The SB550 remote display is equipped with a 33-foot (10 m) communication interface cable
terminated with a DB9 to connect to a Cardinal weight indicator or most weight indicators from
other manufacturers. The SB550 remote display can be configured for either RS-232 or
RS485 with the baud rate selectable from 1200 to 115.2k, or 20mA Current Loop with the
baud rate limited to 9600 bps. Communications input and baud rate are selectable using
switches on the SB550 remote display mainboard.
Communication Interface Cable Color Code and Terminal Block Details
RS232 Interface
Pin
Function
Color
Terminal
2
RXD
Black
CH2
3
TXD
Yellow
CH3
5
GND
Blue
AGND
RS485 Interface
Pin
Function
Color
Terminal
1
RS485 Receive +
Red
CH1
2
RS485 Receive -
Black
CH2
3
RS485 Transmit +
Yellow
CH3
4
RS485 Transmit -
Green
CH4
5
GND
Blue
AGND
20mA Current Loop (Labeled BT/Wifi)
Pin
Function
Color
Terminal
1
CL RX +
Red
CH1
2
CL RX -
Black
CH2
NOTE: 20mA Current Loop is limited to 9600 bps.

3601-0810-0M Rev C •SB550
4
INSTALLATION, CONT.
Mounting
The SB550 remote display is normally mounted on a wall or other vertical surface. The remote
display is attached to the wall with four (4) bolts. Refer to Figure No. 3for the mounting hole
layout.
First, make sure the mounting surface is strong enough to support the display. Carefully layout
the mounting hole locations and then drill and install the anchor bolts. Attach the display to the
wall and securely tighten the retaining bolts.
Figure No. 3
Accessing the Configuration Switches
Referring to Figures No. 4 and 5, loosen the gland connector nuts on the AC power cord and
communication interface cable, remove the six (6) Philips head screws securing the access
panel to the display enclosure, and then lower the Access Panel to expose the configuration
dip switches and communications interface type switch on the circuit board inside the display
enclosure.
Figure No. 4
Loosen both gland connectors nuts,
then remove the access panel screws.
Figure No. 5
Lower the Access Panel to allow access
to the configuration switches.
0.563 in
14.3 mm
13.0 in
33 cm
6.25 in
15.9 cm

3601-0810-0M Rev C •SB550
5
SB550 CONFIGURATION
The SB550 remote display has been pre-configured at the factory and should not require
configuration for use in most applications. If the factory settings do not meet the requirements
of your application, the following describes the steps to configure the display.
The configuration switches are located on the
bottom right side of the enclosure behind an access
panel. You may gain access to the switches by
loosening the gland connectors for the AC power
cord and communication interface cable, removing
the six (6) screws securing the panel, and then
lowering the access panel on the enclosure. The
switches are shown in Figure No. 6. Once you have
access to the switches, proceed with the setup
instructions.
IMPORTANT! All configuration changes should be made with the power off!
NOTE:Default switch settings are in Bold.
BAUD RATE SETTING
The Baud Rate setting for the SB550 remote display is set using dip switches 1, 2, and 3.
Allowable baud rates are 1200 to 115,200. NOTE: 20mA Current Loop is limited to 9600 bps.
SWITCH
1200
2400
4800
9600
19,200
38,400
57,600
115,200
1 ON ON ON
ON
OFF OFF OFF OFF
2 ON ON OFF
OFF
ON ON OFF OFF
3 ON OFF ON
OFF
ON OFF ON OFF
DATA FORMAT SETTING
The Data Format setting for the SB550 remote display is set using dip switches 4 and 5.
Allowable data format settings are (8, None,1), (7, Odd, 1), (7, Even, 1), and (7, Even, 1).
SWITCH
8, NONE, 1
7,Odd, 1
7, Even, 1
7, Even, 1
4
ON
ON OFF OFF
5
ON
OFF
ON
OFF
HOST INDICATOR SERIAL FORMAT
The Host Indicator Serial Format setting for the SB550 remote display is set using dip
switches 6, 7, 8, and 9.
SWITCH SMA SB200
SB400
(with Decimal Point)
Rice Lake
IQ355
Toledo
(Long)
Toledo
(Short)
6
ON
ON ON ON OFF OFF
7
OFF
OFF
OFF
OFF
ON
ON
8
ON
OFF ON OFF OFF OFF
9
ON
ON
OFF
OFF
OFF
OFF
Figure No. 6

3601-0810-0M Rev C •SB550
6
SB550 CONFIGURATION, CONT.
COMMUNICATION INTERFACE TYPE SWITCH
The Communication Interface Type Switch for the SB550 remote display is a four (4) position
switch. It is located near the dip switches between the communication interface cable terminal
and the edge of the access opening. The four (4) positions are used to select the available
communication interface types. Note that position 3 is not used at this time.
SWITCH
POSITION
INTERFACE
TYPE
1
RS232
2 RS485
3
not used
4
20mA Current Loop
(labeled BT/Wifi)
NOTE: 20mA Current Loop is limited to 9600 bps.
CONFIGURATION COMPLETE
When the configuration has been completed:
1. Slide the access panel up the cables and remove any excess cable from the enclosure.
2. Securely tighten each of the gland connector nuts.
•Do not over-tighten the gland connector nuts but make certain they are snug.
•DO NOT USE TOOLS! Finger-tighten only!
3. Place and hold the access panel in position.
4. Secure the panel to the enclosure with the six (6) screws removed earlier.
1 2 3 4
Communication Interface Type Switch

3601-0810-0M Rev C •SB550
7
SB550 20mA CURRENT LOOP CONNECTIONS
CURRENT Cardinal Indicators
200
PORT 1
SB550
P3, 3
Pin 1, CH1, CL RX+
P3, 4
Pin 2, CH2, CL RX-
PORT 2
SB550
P3, 6
Pin 1, CH1, CL RX+
P3, 7
Pin 2, CH2, CL RX-
205, 210, 210FE, 212/212X, 212G/212GX
PORT 0 (ACTIVE)
SB550
P13,2
Pin 1, CH1, CL RX+
P13,6
Pin 2, CH2, CL RX-
JUMPER
P13,7 to P13,10
n/c
PORT 1 (ACTIVE)
SB550
P13,2
Pin 1, CH1, CL RX+
P13,8
Pin 2, CH2, CL RX-
JUMPER
P13,9 to P13,13
n/c
225
PORT 0 (ACTIVE)
SB550
P20,10
Pin 1, CH1, CL RX+
P20,8
Pin 2, CH2, CL RX-
PORT 1 (ACTIVE)
SB550
P20,3
Pin 1, CH1, CL RX+
P20,4
Pin 2, CH2, CL RX-
JUMPER
P20, 5 to P20, 8
n/c
PORT 2 (ACTIVE)
SB550
P16, 1
Pin 1, CH1, CL RX+
P16, 2
Pin 2, CH2, CL RX-
JUMPER
P16, 3 to P16,9
n/c
825
PORT 2 (ACTIVE)
SB550
P21, 2
Pin 1, CH1, CL RX+
P21, 5
Pin 2, CH2, CL RX-
J3 INSTALLED
J7 SHUNT:20mA
n/c

3601-0810-0M Rev C •SB550
8
SB550 20mA CURRENT LOOP CONNECTIONS, CONT.
LEGACY Cardinal Indicators
205, 210, 210FE, 212/212X, 212G/212GX (without USB), and 215
PORT 1
SB550
P11, 3
Pin 1, CH1, CL RX+
P11, 4
Pin 2, CH2, CL RX-
PORT 2
SB550
P11, 6
Pin 1, CH1, CL RX+
P11, 7
Pin 2, CH2, CL RX-
220
220 PORT 1 (ACTIVE)
SB550
P10, 1
Pin 1, CH1, CL RX+
P10,2
Pin 2, CH2, CL RX-
JUMPER
P10, 3 to P10, 10
n/c
220 PORT 2
SB550
P10, 11
Pin 1, CH1, CL RX+
P10, 10
Pin 2, CH2, CL RX-
225 (without USB)
PORT 1 (ACTIVE)
SB550
P14, 3
Pin 1, CH1, CL RX+
P14,4
Pin 2, CH2, CL RX-
JUMPER
P14, 5 to P14, 8
n/c
PORT 2 (ACTIVE)
SB550
P18, 1
Pin 1, CH1, CL RX+
P18,2
Pin 2, CH2, CL RX-
JUMPER
P18, 3 to P18, 9
n/c
PORT 3 (ACTIVE)
SB550
P18, 12
Pin 1, CH1, CL RX+
P18, 13
Pin 2, CH2, CL RX-
778C
778C (ACTIVE)
SB550
COMA, 10
Pin 1, CH1, CL RX+
COMA, 11
Pin 2, CH2, CL RX-
JUMPER
COMA, 23 to COMA, 24
n/c

3601-0810-0M Rev C •SB550
9
SERIAL DATA FORMAT DETAILS
SMA
If the Host Indicator Serial Format is set to SMA, the transmitted data should be in the
following format:
<LF><sp><sp><M><sp><sp><sp><wwwwwwUU><sp><CR>
Where:
LF =
Line Feed
(hex 0a)
sp =
Space
(hex 20)
M =
Mode
G = Gross, N = Net
wwwwww =
Weight
Six digits ("-" and Five digits if negative weight)
UU =
Units
lb, kg
CR =
Carriage Return
(hex 0d)
SB-200
If the Host Indicator Serial Format is set to SB-200, the transmitted data should be in the
following format:
<CR><sp><sp><wwwwww><sp><UUM><ETX>
Where:
CR =
Carriage Return
(hex 0d)
sp =
Space
(hex 20)
wwwwww =
Weight
Six digits
UU =
Units
lb, kg
M =
Mode
G = Gross, N = Net
ETX =
End of Text
(hex 03)
SB-400
If the Host Indicator Serial Format is set to SB-400, the transmitted data should be in the
following format:
<sp><www.wwwUUM><sp><sp><CR>
Where:
sp =
Space
(hex 20)
www.www =
Weight
Six digits with decimal point
UU =
Units
lb, kg
M =
Mode
G = Gross, N = Net
CR =
Carriage Return
(hex 0d)

3601-0810-0M Rev C •SB550
10
SERIAL DATA FORMAT DETAILS, CONT.
Rice Lake IQ355
If the Host Indicator Serial Format is set to Rice Lake IQ355, the transmitted data should be in
the following format:
<STX><sp><sp><wwwwwwUM><sp><CR><LF>
Where:
STX =
Start of TeXt
(hex 02)
wwwwwww =
Weight
Seven digits
U =
Units
L = lb, K = kg
M =
Mode
G = Gross, N = Net
CR =
Carriage Return
(hex 0d)
LF =
Line Feed
(hex 0a)
Toledo Long
If the Host Indicator Serial Format is set to Toledo Long, the transmitted data should be in the
following format:
<stx><swa><swb><swc>xxxxxxyyyyyy<cr><sum>
Where:
stx =
Start of TeXt (hex 02)
swa =, swb=, swc=
Status Bytes
xxxxxx=
Displayed Weight, Gross, or Net Weight (Six Digits)
yyyyyy=
Tare Weight (Six Digits)
cr =
Carriage Return (hex 0D)
sum=
Checksum Character
Toledo Short
If the Host Indicator Serial Format is set to Toledo Short, the transmitted data should be in the
following format:
<stx><swa><swb><swc>xxxxxx<cr><sum>
Where:
stx =
Start of TeXt (hex 02)
swa =, swb=, swc=
Status Bytes
xxxxxx=
Displayed Weight, Gross, or Net Weight (Six Digits)
cr =
Carriage Return (hex 0D)
sum=
Checksum Character

3601-0810-0M Rev C •SB550
11
TROUBLESHOOTING
The SB550 Remote Display is equipped with software that tests various portions of its circuitry
and verifies proper operation when powered ON. Should a problem be detected, a message
will be displayed. The following lists the messages displayed and their meaning:
SYMPTOM
POSSIBLE CAUSE
SOLUTIONS
Display does not light
•Blown fuse
•Damaged AC power adapter
•Replace fuse
•Replace the AC power adapter
Display is dark •Low voltage •Check the input voltage
Err01
(no communication)
•Indicator data format differs from the host
•The communication cable is not
connected correctly
•Check data format setup
•Check cable connection
Err02
(incorrect data format
received)
•Format switches are not set correctly
•The host is not set correctly
•Unknown data format or incorrect data
format selected on host indicator
•Refer to the SB550 Configuration
section to verify the Host Indicator
Serial Format is set correctly
-----
Over Range (upper dashes)
•This message indicates the weight on
the scale exceeds the SB550 display
capacity.
•Remove the weight from the scale.
•Ensure the scale is at zero.
•If the problem persists, contact your
scale service company.
-----
Below Range (lower dashes)
•On some indicators, the serial output will
stop when displaying an error code or if
in an "input" mode.
•Correct the error condition on the
indicator.
•Cancel or complete the input
operation on the indicator.

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3601-0810-0M Rev C •SB550
14
Cardinal Scale Mfg. Co.
102
E. Daugherty, Webb City, MO 64870 USA
Ph: 417
-673-4631 or 1-800-641-2008
Fax: 417
-673-2153
www.cardinalscale.com
Technical Sup
port: 1-866-254-8261
E
-mail: [e-mail]
3601
-0810-0M Rev C 06/22