CellGate WATCHMAN W480 Series User manual

W480 Series
Quick Install Guide
Cellgate Support: 972-231-1999, opt. 2
2021

Recommended wiring: 18/6 shielded for main device, and 18/4 shielded for optional
Wiegand devices.
Items Included in Kit
R
W
1. Watchman Unit
2. 12 Volt DC Power Supply
3. Magnetic Read Switch
4. Leave one key with the customer
5. Nuts X 4
6. Bolts X 4
7. Quick Install Guide
8. Activation & Test Process
9. Customer Information Packet
Watchman Unit Power Supply Wiring
Modem
Interface
Circuit Board
12 V+
Terminal
12 V-
Terminal
Interface Circuit Board (Oriented the same as the Watchman install)
12 V Main
Power
Modem Main
Power
Optional Camera
Power
Auxiliary Relay
and Inputs
Wiegand Port
Ethernet Switch
Power (pre-wired)
Main Relay and
Input Plug
Cellular
Antenna
Ethernet
switch

Plug customer internet into the
blue port
Plug optional external
cameras into any yellow port
Plug Watchman into any
yellow port
18 ga stranded: up to 25 ft.
16 ga stranded: up to 50 ft.
12 ga stranded: up to 60 ft.

Interface Wiring Diagram
Oriented the same as the Watchman install
Main Power
12 V Input
Power
To Gate Operator
Free Exit or Exit Terminal
Yellow: Positive
Blue: Common Ground
Normally Open Connection
To Magnetic Switch or
Dry Contact on Operator
Gray: Negative
White: Positive
Optional
Wiegand 26-Bit
Connection
Red:12 V power
Black: Ground
Green: Data 0
White: Data 1
1
2
3
4
1. Wire main power from the transformer to the power
connector on the circuit board.
2. Connect gate trigger wires from the Normally
Open (NO) and Common (C) to the free-exit or exit
terminals on the gate operator.
3. Connect the gate status wires on the 6 pin connector
on the main relay and input plug to the magnetic
switch or a Dry Contact, Normally Closed (NC) relay
on the gate operator.
4. If using an optional 26-bit reader (e.g., keypad,
card reader, RFID, clicker), wire the device to the
Wiegand connection on the interface circuit board.
5. Use Camera Guide if adding external camera.
6. Test and activate using the test credentials on the
Activation & Test Process document.
6-Wire Installation Instructions

Hinge Center Hinge
or or
Place the Mag Switch anywhere you can pull A and B at least 2 inches away from each other when
the gate is open, and where you can pull A and B 1.5 inches apart when the gate is open.
A
B
1.5 inch
AB
2 inch
Note: Gate statuses can be inverted. If needed, please cell Cellgate to invert.
Gate Closed Gate Open
ABAAB B

Mounting to Standard Pedestal Mount

Mounting to Standard Pedestal Mount, Continued

End User Guide
2021
Multi-Tenant Series
Write down your login credentials
above for your future reference.
Username:
Password:
Customer Support – [phone] option 3
Multi-Tenant
WXL-P
W
W
W461
W480

Customer Support – [phone] option 3
2
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Table of Contents
Table of Contents.................................................................................................................................... 2
User Profile Descriptions................................................................................................................ 3-11
Web Portal Introduction .............................................................................................................. 12-13
Manage Callgroup > Video Callgroup................................................................................................ 14
Adding Callgroups.............................................................................................................................. 15
Editing Callgroups.............................................................................................................................. 16
Invite User / Add User....................................................................................................................... 17
Manage Callgroup > Import Video Callgroup.................................................................................... 18
Reviewing/Importing Callgroups....................................................................................................... 19
Tenant Resources – Password Creation and Introduction Video...................................................... 20
Tenant Resources – Editing Callgroup............................................................................................... 21
Tenant Resources – Inviting and Adding Sub-users .......................................................................... 22
Tenant Resources – Subscribe Page.................................................................................................. 23
Adding Users and Access Codes................................................................................................... 24-27
Viewing/Filtering Logs ....................................................................................................................... 28
Viewing/Editing My Account............................................................................................................. 29
Viewing/Editing Billing ...................................................................................................................... 30
Setting Schedules .............................................................................................................................. 31

Customer Support – [phone] option 3
3
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
User Profile Descriptions
Administrator ....................................................................................................................................4
Senior Manager .................................................................................................................................4
Multi-Property Manager ....................................................................................................................5
Property Manager..............................................................................................................................5
HOA Manager ....................................................................................................................................6
Dealer Distributor Manager................................................................................................................6
Callgroup Manager with Remote Access .............................................................................................7
Callgroup Manager.............................................................................................................................7
Callgroup User with Remote Access....................................................................................................8
Callgroup User ...................................................................................................................................8
Voice Callgroup Manager with Remote Access....................................................................................9
Voice Callgroup Manager ...................................................................................................................9
Voice Callgroup User with Remote Access.........................................................................................10
Voice Only Callgroup User ................................................................................................................10
Access Code User Only .....................................................................................................................11
CellGate App User Only....................................................................................................................11
NOTE: No one can edit/remove someone in the group above them.
For example: The Senior Manager cannot edit/remove the Administrator,
but the Administrator can edit/remove the Senior Manager.

Customer Support – [phone] option 3
4
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Administrator
Senior Manager
Can Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can’t Do:
xEdit/Remove Administrator

Customer Support – [phone] option 3
5
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Multi-Property Manager
Property Manager
Can Do (for their properties only):
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can’t Do:
xEdit/Remove Senior Manager
Can Do (for their property only):
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can’t Do:
xEdit/Remove Multi-Property
Manager

Customer Support – [phone] option 3
6
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
HOA Manager
Dealer Distributor Manager
Can Do (for their property only):
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can’t Do:
xEdit/Remove Property Manager
xManage Billing
Can Do (for their property only):
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xHold Open Gate
Can’t Do:
xUse CellGate App
xImport Callgroups
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users

Customer Support – [phone] option 3
7
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Callgroup Manager with Remote Access
Callgroup Manager
Can Do (for their callgroup only):
xUse CellGate App
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xManage Callgroup in Web Portal
xManage Callgroup Users in Web
Portal
Can’t Do:
xImport Callgroups
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Other Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Other Users
Can Do (for their callgroup only):
xMomentarily Open Gate During Call
xManage Callgroup in Web Portal
xManage Callgroup Users in Web
Portal
Can’t Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Other Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Other Users

Customer Support – [phone] option 3
8
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Callgroup User with Remote Access
Callgroup User
Can Do:
xUse CellGate App
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
Can’t Do:
xImport Callgroups
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can Do:
xMomentarily Open Gate During Call
Can’t Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users

Customer Support – [phone] option 3
9
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Voice Callgroup Manager with Remote Access
Voice Callgroup Manager
Can Do (for their callgroup only):
xUse CellGate App
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
xManage Callgroup in Web Portal
xManage Callgroup Numbers in Web
Portal
Can’t Do:
xImport Callgroups
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Other Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Other Users
Can Do (for their callgroup only):
xMomentarily Open Gate During Call
xManage Callgroup in Web Portal
xManage Callgroup Numbers in Web
Portal
Can’t Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Other Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Other Users

Customer Support – [phone] option 3
10
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Voice Callgroup User with Remote Access
Voice Only Callgroup User
Can Do:
xUse CellGate App
xMomentarily Open Gate on
Demand
xMomentarily Open Gate During Call
Can’t Do:
xImport Callgroups
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can Do:
xMomentarily Open Gate During Call
Can’t Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate on
Demand
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users

Customer Support – [phone] option 3
11
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Access Code User Only
CellGate App User Only
Can Do:
xMomentarily Open Gate on
Demand
Can’t Do:
xUse CellGate App
xImport Callgroups
xMomentarily Open Gate During Call
xHold Open Gate
xTake Photos
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users
Can Do:
xUse CellGate App
xMomentarily Open Gate on
Demand
xHold Open Gate
xTake Photos
Can’t Do:
xImport Callgroups
xMomentarily Open Gate During Call
xManage Web Portal
xManage Billing
xManage Callgroups
xManage Devices
xManage Schedules
xManage Restrictions
xManage Access Codes
xManage Permissions
xManage Users

Customer Support – [phone] option 3
12
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Web Portal Introduction
Log into the Web Portal at user.zapopen.com with your email address and
password.

Customer Support – [phone] option 3
13
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
As soon as you login, you will be redirected to the Dashboard (Home Page).
Dashboard (current page).
View/Import callgroups.
Add/Edit users and access codes.
View logs and gate/camera history.
View/Edit your account information.
View/Edit your billing information.
Edit the name of your gate.
View the logs for this specific gate.
Setup text/email notifications.
Trigger this gate.
Take a photo from the gate’s camera.
Set a schedule for this gate.
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