CERTIFIED 399-0992-0 User manual

IMPORTANT:
Please keep the original box, packaging and receipt.
Before operating this unit, please read this manual thoroughly
and retain it for future reference.
If you must store your pressure washer in a place where the
temperature is below 41°F (5°C), you must apply the winterizing
procedure to protect it. Failure to winterize the unit may
permanently damage the pump and void the warranty.
OPERATOR’S
MANUAL
ELECTRIC
PRESSURE WASHER
model number: 399-0992-0
®
VERSION NO. 00
MODEL NUMBER: VE17
VE17-Certified-Pressure-Washer-EN.indd 1 2019-01-18 10:17 AM

2
model no. 399-0992-0 | contact us 1-844-428-7277
IF ANY PARTS ARE MISSING OR DAMAGED, OR IF YOU HAVE
ANY QUESTIONS, PLEASE CALL OUR TOLL-FREE HELPLINE
AT 1-844-428-7277.
Read and understand this instruction manual thoroughly before using the
product. It contains important information for your safety as well as operating
and maintenance advice.
Keep this instruction manual for future use. Should this product be passed on
to a third party, this instruction manual must be included.
READ BEFORE USING
VE17-Certified-Pressure-Washer-EN.indd 2 2019-01-18 10:17 AM

3
SAVE THESE INSTRUCTIONS
This manual contains important safety and operating instructions.
Read all instructions and follow them with use of this product.
TABLE OF CONTENTS
TABLE OF CONTENTS
Read Before Using 2
Important Precautions—Read First! 4
Safety Features and Electrical Power Information 5
Parts List 7
Assembly and Operating Instructions 8
Working with Foam Blaster 13
Shutting Down and Cleaning Up
14
Taking a Break
15
Winterizing and Long-term Storage 16
Cleaning and Maintenance 17
Troubleshooting 18
Technical Specifications 21
Warranty 22
VE17-Certified-Pressure-Washer-EN.indd 3 2019-01-18 10:17 AM
®

4
model no. 399-0992-0 | contact us 1-844-428-7277
WARNINGS
When using this product, basic precautions
should always be followed:
• Read all the instructions before using
the product.
• Water spray must never be directed
toward any electric wiring, devices or
directly toward the pressure washer
machine itself, or fatal electric shock
may occur.
• To reduce the risk of injury, do not
operate the machine near children.
• Learn how to stop the machine and
release pressure quickly. Be thoroughly
familiar with the controls.
• Stay alert—watch what you are doing.
• For use with cold water supply only. Do
not draw other liquids.
• The pressure washer should not be
used in areas where gas vapours may be
present. An electric spark could cause an
explosion or fire.
• To minimize the amount of water getting
into the pressure washer, the unit should
be placed as far as possible from the
cleaning site during operation.
• Avoid accidental starts. Shut power OFF
before connecting or disconnecting the
cord from electrical outlets.
• Do not operate the product when
fatigued or under the influence of alcohol
or drugs.
• Do not stand on unstable surfaces. Stand
with both feet balanced at all times.
• Prior to starting the pressure washer in
cold weather, be sure ice has not formed
on any part of the equipment.
• Never carry your pressure washer by
the cord.
• Do not pull on the cord to disconnect
from the outlet.
• To allow free air circulation,
the pressure washer should not be
covered during operation.
• Keep operating area clear of people
and pets.
• Follow the maintenance instructions
specified in the manual.
If replacement of the plug or cord is needed,
use only identical replacement parts.
• This product or its power cord contains
lead, a chemical known to cause cancer,
birth defects or other reproductive harm.
Wash hands after use.
WARNINGS
• Do not use with flammable liquids or
toxic chemicals.
•Injection Hazard: Equipment can cause
serious injury if the spray penetrates the
skin.
• Do not point the gun at anyone or any
part of the body. In case of penetration,
seek medical aid immediately.
IMPORTANT PRECAUTIONS–READ FIRST
VE17-Certified-Pressure-Washer-EN.indd 4 2019-01-18 10:17 AM

5
IMPORTANT PRECAUTIONS — READ FIRST
IMPORTANT — GROUNDING
In a double-insulation product, two systems of insulation are provided instead of grounding. No grounding is provided on a
double-insulated product, nor should a means for grounding be added to the product. Servicing a double-insulated product
requires extreme care and knowledge of the system, and should be done only by qualified service personnel.
Replacement parts of a double-insulated product must be identical to the parts they replace.
A double-insulated product is marked with the words “DOUBLE INSULATION” or “DOUBLE INSULATED”. The symbol “ ” may
also be marked on the product.
• This system is capable of producing
high pressure as rated in the Technical
Specifications. To avoid rupture and
injury, do not operate this machine with
components rated less than the unit
itself (including but not limited to spray
guns, hose and hose connections).
• Before servicing, cleaning or removal
of any parts, shut OFF power and
relieve pressure.
• Do not spray electrical apparatus
and wiring.
• If connection is made to a potable water
system, the system must be protected
against backflow.
WARNINGS
• Do not direct discharge stream at
persons.
• High-pressure jet can be dangerous
if misused.
•The jet must not be directed at persons,
animals, electrical devices, or the
unit itself.
WARNINGS
• Do not spray flammable liquids.
• Do not use acids or solvents in
this product.
• These products can cause physical
injuries to the operator and irreversible
damage to the machine.
CAUTION — Gun Kicks Back
• Hold with both hands.
• The trigger safety lock prevents the
trigger from being engaged accidentally.
• The safety feature DOES NOT lock the
trigger in the ON position.
WARNING — Risk
of Electric Shock
• Inspect cord before using. Do not use if
cord is damaged.
• Keep all connections dry and o
the ground.
• Do not touch the plug with wet hands.
• Do not use extension cords longer than
50’ (15.2 m). Only use 12 or 14 AWG rated
extension cords.
VE17-Certified-Pressure-Washer-EN.indd 5 2019-01-18 10:17 AM
®

6
model no. 399-0992-0 | contact us 1-844-428-7277
The pressure washer is equipped with a stop
device that will sense when the trigger on
the gun is released. It will open the power
circuit to the motor, and cause the pressure
washer motor to stop. The motor will start
again when the trigger is pulled.
WARNING
The pressure washer is also equipped
with a main power ON/OFF switch located on
the unit. It should always be moved to the
OFF position when the pressure washer is
not being used to prevent possible injury
or damage.
DANGER
Improper connection of the equipment-
grounding conductor from the outlet can
result in a risk of electric shock. Check with
a qualified electrician or service personnel
if you are in doubt as to whether the outlet
is properly grounded. Do not modify the plug
provided with the product. If it will not fit
the outlet, have a proper outlet installed by
a qualified electrician. Do not use any type
of adaptor with this product.
EXTENSION CORDS
If possible, do not use extension cords with
this product. However, if you must use one,
observe all of the warnings and instructions
listed below:
WARNING
Extension cords are not recommended
unless they are plugged into a ground fault
circuit-interrupter (GFCI) found in circuit
boxes or protected receptacles.
USE A SUFFICIENT GAUGE:
Maximum cable length: 50’ (15.2 m). Only
use 12 or 14 AWG rated extension cords.
• Use only extension cords that are
intended for outdoor use.
These extension cords are identified by a
marking that reads “Acceptable for use
with outdoor appliances; store indoors
while not in use.”
•Use only extension cords having an
electrical rating not less than the rating
of the product.
• Do not use damaged extension cords.
Examine extension cord before using and
replace if damaged. Do not abuse the
extension cord and do not yank on any
cord to disconnect.
• Keep cord away from heat and
sharp edges.
• Always disconnect the extension cord
from the receptacle before disconnecting
the product from the extension cord.
• To reduce the risk of electric shock, keep
all connections dry and o the ground.
Do not touch plug with wet hands.
CAUTION
This machine has been designed for use
with detergents that are specifically
approved for pressure washer use. The use
of other cleaning detergents may aect
the operation of the machine and void the
warranty.
SAFETY FEATURES AND ELECTRICAL POWER INFORMATION
VE17-Certified-Pressure-Washer-EN.indd 6 2019-01-18 10:17 AM

7
Item No. Part Name Part No. QTY.
A Handle with hose reel VE17-070-0000 1 set
*B Hand crank VE01-002-0035 1
C Cord bracket VE06-030-0001 1
D Gun holster VE06-030-0002 1
E 3-in-1 wand VE07-020-0090 1
F Gun assembly
XE03-020-0090
1
G Foam blaster XE20-060-0000 1
*H High-pressure hose 1
I Screw VE17-070-0021 2
n/a Water filter Pre-attached on the machine 1
n/a Cleaning needle Pre-attached on the manual 1
A
C
B
D
E
F
G
I
n/a
n/a
H
* Hand crank and high-pressure hose come pre-attached on the unit.
PARTS LIST
VE17-Certified-Pressure-Washer-EN.indd 7 2019-01-18 10:17 AM
®
VE15-000-0003

8
model no. 399-0992-0 | contact us 1-844-428-7277
SURFACE PREPARATION
Before starting any cleaning task, it is
important to inspect the area for objects
that could create a hazard. Remove any
objects from the work area that could
be tripped over, such as toys or outdoor
furniture. Ensure that all doors and windows
are closed tightly.
WATER SUPPLY (COLD WATER ONLY)
Only draw water through the unit. For use
with cold water supply only. Water hose must
be at least a 1/2” (13 mm) in diameter. Flow
rate of water supply must not fall below
2 gal/min (9.1 L/min). Flow rate can be
determined by running the water for one
minute into an empty 5 gallon (19 L)
container. The water supply temperature
must not exceed 104°F (40°C).
CAUTION
• Never use the pressure washer to draw in
water contaminated with solvents
(e.g., paint thinners, gasoline, oil, etc.)
• Dirt in the water inlet will damage the
unit. To avoid this risk, we recommend
checking the water filter (located inside
the water inlet; to clean it out, see
Maintenance section).
• Always prevent debris from being drawn
into the unit by using a clean water
source and an additional accessory water
filter if required.
•To prolong the life of the unit, rest the
unit for 5 minutes after every 30 minutes
of use.
Assemble the handle with hose reel to the
main unit with the provided screws. Tighten
the screws.
Assemble the gun holster and the
cord bracket.
ASSEMBLY AND OPERATING INSTRUCTIONS
1 2
VE17-Certified-Pressure-Washer-EN.indd 8 2019-01-18 10:17 AM

9
Attach the high-pressure
hose to the gun and the pump
outlet (hand tighten only).
Fully unwind and detach hose
from the reel.
ASSEMBLY AND OPERATING INSTRUCTIONS
3
4
VE17-Certified-Pressure-Washer-EN.indd 9 2019-01-18 10:17 AM
®

10
model no. 399-0992-0 | contact us 1-844-428-7277
ASSEMBLY AND OPERATING INSTRUCTIONS
Connect the garden hose to
the inlet adaptor.
Attach desired coloured spray tip to wand. To install spray tips, gently slide the collar back
before inserting the tip. Insert adjustable wand to the gun and twist ¼ turn to lock in position.
Set the 3-in-1 wand spray nozzle
to the desired spray pattern for
the following purposes:
5
6
0°
For tough spots
and grimes (e.g.,
concrete surfaces)
40°
For light-duty
jobs (e.g., deck,
patio)
15°
For medium- and
heavy-duty
cleaning tasks
(e.g., driveway)
VE17-Certified-Pressure-Washer-EN.indd 10 2019-01-18 10:17 AM

11
OFF
Attach the garden hose to water
supply and turn water on.
Make sure the main switch
is in OFF (O) position.
Completely unwind the power cord and plug
the unit into an outlet.
ASSEMBLY AND OPERATING INSTRUCTIONS
7
8
9
VE17-Certified-Pressure-Washer-EN.indd 11 2019-01-18 10:17 AM
®

12
model no. 399-0992-0 | contact us 1-844-428-7277
ON
Turn the main switch to ON (I)
position, and the pressure washer is
ready to operate.
Depress the trigger until there is a
steady stream of water.
ASSEMBLY AND OPERATING INSTRUCTIONS
10
11
CAUTION
Drain unit after each use (for storage): remove water connection, turn ON the
machine for a few seconds and press gun trigger to bleed remaining water in the
pump. Turn OFF immediately.
VE17-Certified-Pressure-Washer-EN.indd 12 2019-01-18 10:17 AM

13
WORKING WITH FOAM BLASTER
Working with detergent ensures a quick soaking of the dirt, and allows the high-pressure
water to penetrate and remove the dirt more eectively. Always spray detergent on a dry
surface, do not pre-soak area. Wetting the surface first dilutes the detergent and reduces its
cleaning ability.
1. Detach spray head by turning detergent
bottle 1/4 turn counter-clockwise.
2. Fill the bottle with the detergent.
3. Reattach the spray head on to the bottle
by turning 1/4 turn clockwise.
Engage the safety lock on the spray gun.
1. Attach the foam blaster onto the spray
gun.
2. Apply the detergent to a dry work surface
from bottom to top.
3. Allow detergent to remain on the surface
for a short time before rinsing. Do not
allow detergent to dry on the surface.
4. When you are finish working with
detergent, fill the bottle with clean water
and spray water for one minute in ON
position to rinse the foam blaster and
remove any soap residues that may clog it.
12
ASSEMBLY AND OPERATING INSTRUCTIONS
13
2
CAUTION
Only use cleaning detergents recommended for pressure washers.
Damage may occure to painted surfaces if chemicals are allowed to
dry on them. Wash and rinse a small section at a time.
VE17-Certified-Pressure-Washer-EN.indd 13 2019-01-18 10:17 AM
®

14
model no. 399-0992-0 | contact us 1-844-428-7277
ASSEMBLY AND OPERATING INSTRUCTIONS
SHUTTING DOWN AND CLEANING UP
(If you are not using detergent, go directly to Step 2.) When you have finished using
the detergent injection system, fill detergent bottle with clean water. Siphon water at
low-pressure for one minute so that all detergent is flushed through the system. Remove
detergent bottle and rinse it thoroughly.
Unplug the power cord from the outlet.
Turn the switch to OFF (O) position.
Press trigger to release any remaining water pressure.
Disconnect the garden hose from the water inlet on the unit.
Engage the trigger safety lock.
1
2
3
4
5
6
CAUTION
Damage may occur to painted surface if detergent is allowed to dry on surface. Wash and
rinse a small section at a time. Avoid working on hot surfaces or in direct sunlight.
WARNING
Turn o water supply and squeeze trigger to depressurize the unit. Failure to do so could
result in personal injury due to discharge of high-pressure water.
VE17-Certified-Pressure-Washer-EN.indd 14 2019-01-18 10:17 AM

15
TAKING A BREAK
Engage trigger safety lock.
Unplug the power cord from the outlet.
Turn unit to OFF (O) position.
If taking a break of five minutes or more:
ASSEMBLY AND OPERATING INSTRUCTIONS
1
2
3
CAUTION
Failure to clean properly will cause the detergent injection system to become clogged
and inoperable.
CAUTION
Never use:
•Bleach, chlorine products or other corrosive chemicals;
•Liquids containing solvents (e.g., paint thinners, gasoline, oils);
•Tri-sodium phosphate products;
•Ammonia products; or
•Acid-based products.
These chemicals will harm the unit and will damage the surface being cleaned.
VE17-Certified-Pressure-Washer-EN.indd 15 2019-01-18 10:17 AM
®

16
model no. 399-0992-0 | contact us 1-844-428-7277
OPTIMUM WINTERIZING PROCEDURE
Winterizing your pressure washer will help protect and prolong its life. We strongly recommend
you follow the below steps using Pressure Washer Antifreeze (039-8602-0). This will keep the
internal parts lubricated, protected from rust, and prevents the pump from freezing.
Connect the pump saver to the inlet adaptor.
Depress button on top of the pump saver container.
Continue until fluid exits the pressure hose.
Remove the hose from pump inlet.
PUMP SAVER
Recommended: Pressure Washer Antifreeze (039-8602-0)
WINTERIZING AND LONG–TERM STORAGE
1
2
3
4
CAUTION
Drain gun assembly of any remaining water. Aim gun downwards
and squeeze trigger.
VE17-Certified-Pressure-Washer-EN.indd 16 2019-01-18 10:17 AM

17
CONNECTIONS
Connections on pressure washer hoses, gun and spray wand should be cleaned regularly and
lubricated with non-water-soluble grease.
CLEANING THE NOZZLES
Clogging of the nozzle causes the pump pressure
to be too high, making it necessary to clean the
nozzle immediately. You can clean the nozzle by
carefully inserting the cleaning needle or thin,
sharp instrument (i.e., paperclip) into the nozzle
to clean out any deposits.
WATER FILTER SCREEN
The pressure washer is equipped with a water
inlet screen to protect the pump. If the screen is
not kept clean, the flow of water to the pressure
washer will be restricted and the pump may be
damaged.
1.To clean the water inlet screen, remove the
filter screen inside the inlet adaptor.
*The inlet adaptor comes pre-attached on the
water inlet.
2.Rinse the screen until it is free of debris and
blockage.
3.Place the screen back to prevent any foreign
matter from entering the pump.
CLEANING AND MAINTENANCE
VE17-Certified-Pressure-Washer-EN.indd 17 2019-01-18 10:17 AM
®

18
model no. 399-0992-0 | contact us 1-844-428-7277
SYMPTOM CAUSE SOLUTION
Motor will not start. On/O switch is in the OFF (O) position. Turn switch to the ON ( | ) position.
Power cord is not plugged in. Plug in power cord.
Extension cord is too long. Extension
cord is not proper gauge.
Extension cord is damaged.
Replace extension cord with either a 25’
(7.6 m) 14/2 gauge cord or a 50’ (15 m) 14/2
gauge cord.
Electrical outlet does not supply
adequate power.
Try a dierent outlet.
Unit does not reach
high pressure.
Diameter of garden hose is too small. Replace with a 1” (25 mm) or 5/8” (16 mm)
garden hose.
Water supply is restricted. Check garden hose for kinks, leaks and
blockage.
Not enough water supply. Open water source fully.
Water inlet filter is clogged. Remove filter and rinse in warm water.
Pump is sucking air. Check that hoses and fittings are airtight.
Turn OFF machine, and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Output pressure varies high
and low.
Not enough inlet water supply. Turn water on fully. Check garden hose for
kinks, leaks or blockage.
Pump is sucking air. Check that hoses and fittings are airtight.
Turn OFF machine, and purge
pump by squeezing trigger gun until a
steady flow of water emerges through
the nozzle.
Water inlet filter is clogged. Remove filter and rinse with warm water.
TROUBLESHOOTING
Disconnect the machine from the power source before making any repairs.
VE17-Certified-Pressure-Washer-EN.indd 18 2019-01-18 10:17 AM

19
SYMPTOM CAUSE SOLUTION
Output pressure varies high
and low (continued).
Discharge nozzle is obstructed. Blow out or remove debris with a fine needle.
Calcified gun, hose or power nozzle. Run distilled vinegar through detergent tank.
Detergent is not working. Detergent container is empty. Add more detergent.
Detergent bottle or suction tube not
properly connected.
Check connections.
Detergent is too thick. Dilute detergent.
Filter on detergent suction tube
is clogged.
Run warm water through filter to remove
build-up.
Damaged or clogged detergent
suction tube.
Remove obstruction or replace detergent
suction tube.
Discharge nozzle is obstructed. Blow out or remove debris with a fine needle.
Garden hose
connection leaks.
Loose fittings. Tighten fittings.
Missing/worn rubber washer. Insert new washer.
Spray wand, extension, or
nozzle leaks.
Spray nozzle not properly selected. Ensure quick-connect wand is
attached securely.
Ensure the desired nozzle is in place.
Broken O-ring or plastic insert. Call the toll-free hotline.
Pump is noisy. Pump is sucking air. Check that hoses and fittings are airtight.
Turn o machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Water filter is clogged. Remove water filter and rinse in warm water.
Water leaks from pump
(up to 10 drops per minute
is permissible).
Loose fittings. Check that all fittings are tight.
Water seals are damaged or worn. Call the toll-free hotline.
Oil is dripping. Oil seals are damaged or worn. Call the toll-free hotline.
TROUBLESHOOTING
VE17-Certified-Pressure-Washer-EN.indd 19 2019-01-18 10:17 AM
®

20
model no. 399-0992-0 | contact us 1-844-428-7277
SYMPTOM CAUSE SOLUTION
Motor buzzes but fails to run. Supply voltage below minimum. Verify that only the pressure washer is
running on this circuit.
System has residual pressure. Turn unit OFF, squeeze trigger on spray wand
to release pressure, then turn unit ON.
Voltage loss due to extension cord. Unplug any extension cords attached and plug
the unit directly into the outlet.
Pressure washer not used for
long periods.
Call the toll-free hotline.
Residual friction among components.
Unit might hum.
Disconnect water supply and power ON for
2 to 3 seconds. Repeat this procedure a few
times, or until the motor starts.
No water. Water inlet filter is clogged. Remove filter and rinse with warm water.
Water supply is OFF (O). Turn ON (I) water supply.
Kink in the garden hose. Remove kink in garden hose.
TROUBLESHOOTING
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED,
CALL CUSTOMER SERVICE AT 1-844-428-7277 FOR HELP.
VE17-Certified-Pressure-Washer-EN.indd 20 2019-01-18 10:17 AM