Chevrolet Express 2012 User manual

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
2012 Chevrolet Express Owner Manual M
In Brief ........................ 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and
Windows .................... 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors..........................2-8
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-35
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-27
Vehicle Messages . . . . . . . . . . . . 5-32
Vehicle Personalization . . . . . . . 5-40
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone........................7-22
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
2012 Chevrolet Express Owner Manual M
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-31
Ride Control Systems . . . . . . . . 9-32
Cruise Control . . . . . . . . . . . . . . . . 9-35
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-42
Conversions and Add-Ons . . . 9-54
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-46
Jump Starting . . . . . . . . . . . . . . . 10-80
Towing . . . . . . . . . . . . . . . . . . . . . . 10-84
Appearance Care . . . . . . . . . . . 10-86
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-13
Maintenance Records . . . . . . . 11-16
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy. . . . . . . . . . . . . . . . . . . .13-18
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview. . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index ..................... i-1

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited”for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Litho in U.S.A.
Part No. 20875606 B Second Printing ©2011 General Motors LLC. All Rights Reserved.

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number
where it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,”or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M:This symbol is shown when
you need to see the owner manual
for additional instructions or
information.
*:This symbol is shown when
you need to see a service manual
for additional instructions or
information.

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar
®
J:Brake System Warning
Light
":Charging System
I:Cruise Control
B:Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3:Headlamp High/Low-Beam
Changer
i:Top Tether Anchors for Child
Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_:Tow/Haul Mode
d:Traction Control/StabiliTrak
®
M:Windshield Washer Fluid

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
vi Introduction
2NOTES

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-14
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-15
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-17
Bluetooth
®
................... 1-17
Steering Wheel Controls . . . . . 1-17
Cruise Control . . . . . . . . . . . . . . . 1-18
Power Outlets . . . . . . . . . . . . . . . 1-18
Performance and Maintenance
StabiliTrak
®
System . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-20
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance
Program .................... 1-20
OnStar
®
..................... 1-21

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
1-2 In Brief
Instrument Panel

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
In Brief 1-3
A. Air Vents on page 8‑7.
B. Driver Information Center (DIC)
Buttons. See Driver Information
Center (DIC) on page 5‑27.
C. Turn and Lane‐Change Lever.
See Turn and Lane-Change
Signals on page 6‑4.
Windshield Wiper/Washer on
page 5‑4.
D. Hazard Warning Flashers on
page 6‑4(Out of View).
E. Instrument Cluster on
page 5‑11.
F. Shift Lever. See Starting the
Engine on page 9‑17.
Manual Mode on page 9‑28
(If Equipped).
G. Climate Control Systems on
page 8‑1.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1.
J. Instrument Panel Illumination
Control on page 6‑5.
Dome Lamp Override. See
Dome Lamps on page 6‑5.
K. Cruise Control on page 9‑35
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement for more
information.
L. Steering Wheel Adjustment on
page 5‑2(If Equipped).
M. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp on page 5‑20.
N. Horn on page 5‑3.
O. Steering Wheel Controls on
page 5‑2(If Equipped).
P. Tow/Haul Mode Button. See
“Tow/Haul Mode”under Towing
Equipment on page 9‑51.
Q. Power Outlets on page 5‑8.
R. StabiliTrak
®
System on
page 9‑32 (If Equipped).
S. Passenger Airbag On‐Off
Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑25.
T. Front Storage on page 4‑1
(If Equipped).
U. Passenger Airbag Status
Indicator on page 5‑19
(If Equipped).
OnStar
®
System Button
(If Equipped). See OnStar
Overview on page 14‑1.
V. Rear Heating System on
page 8‑4(If Equipped).
W. USB Port (If Equipped). See
Auxiliary Devices on page 7‑17.

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Chevrolet Express Owner Manual - 2012 - crc - 11/11/11
1-4 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
If equipped, the RKE transmitter is
used to remotely lock and unlock
the doors from up to 60 m (195 ft)
away from the vehicle.
RKE Transmitter with Remote
Start Shown
Q:Press to lock all doors.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization on page 5‑40.
K:Press to unlock the driver door.
Press Kagain within five seconds
to unlock all remaining doors.
j:Press to unlock only the cargo
doors.
L:Press and release to locate
the vehicle. Press Land hold for
more than two seconds to sound the
panic alarm. Press Lagain to
cancel the panic alarm.
See Keys on page 2‑2and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
Remote Vehicle Start
With this feature the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press and release Q.
3. Immediately after completing
Step 2, press and hold /until
the turn signal lamps flash.
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.