Cirago HydraDisplay X3 User manual

Frequently Asked Questions
Issue: Do I need to connect both the DisplayPort and USB
cables to my computer?
Answer: Yes. The Cirago HydraDisplay X3 is powered by both
DisplayPort and USB ports. Please connect the DisplayPort
cable to your notebook PC or to the DisplayPort output
connector on your graphics card. Connect the USB cable to
your computer’s USB connector.
Issue: Computer doesn’t display information after the
HydraDisplay X3 is connected.
Cause 1: The software driver provided with your notebook
computer or graphics card is not current and doesn’t support
attached displays.
Solution: Please go to the graphics chip vendor’s website,
such as ATI, nVidia or Intel, to download the latest software
driver.
Cause 2: In addition to the DP output, your computer has
another output interface such as DVI or VGA available and it is
the primary display. DP output is the secondary display and is
not enabled.
Solution: Enable the second display.
Solution: Unplug the other output cable attached to your
computer. Make sure that the computer only has the DP output
in use.
Cause 3: Your adapter may not be properly connected.
Solution: Make sure your adapter is properly connected and all
connectors are properly fastened.
Solution: Try reconnecting your monitors and power supply
cable.
Issue: Desktop display isn’t stretched across multiple monitors.
Cause 1: The resolution setting is too low.
Solution: Change your display setting to a higher resolution
such as 3840x1024 pixels or 2400x600 pixels.
Cause 2: Your computer has two output interfaces available
and currently is set in clone mode. In clone mode the highest
resolution is limited by the ability of the primary display.
Solution: Set the adapter as the primary display.
Solution: Unplug the other output cable attached to your
computer to make sure that only the DisplayPort output is
available.
Issue: The screen image is garbled or unusable on one of the
monitors (blank screen, rolling or overlapping screen images).
Cause: This monitor probably supports a different resolution
than the other two monitors.
Solution: Replace the monitor with one that is the same
model/resolution as the other monitors.
Solution: Change to a common resolution that is supported by
all three monitors.
Product Registration and Support
To register your product online, please go to
www.cirago.com/register
If you are experiencing any difficulty using the Cirago
HydraDisplay X3, please try one of the following options before
returning your product.
1) Please check the Cirago website for the most recent user
manual, FAQs and product updates. http://www.cirago.com
2) Contact our technical support team via phone or email.
Phone: [phone]
Email: [e-mail]
Thank you for choosing Cirago.
Cirago HydraDisplay X3
DisplayPort to 3 DVI Multimonitor Adapter
Features
Easy-to-use, Plug-and-Play
No change required on source device (GPU/display
driver)
Easily works with all PC and notebook with
DisplayPort output
Easily works with all DVI monitors
Fully HD compatible and provides full display
performance with zero latency
Supports up to three monitors
Model: HDX3DV01

Description
The Cirago HydraDisplay X3 Multimonitor Adapter allows users
to enjoy multiple monitors from a single digital output port for
each application, such as gaming, graphics design or
spreadsheet analysis; or the user can choose to dedicate each
monitor to a separate application. There is no additional system
software or driver required.
System Requirements
The HydraDisplay X3 is compatible with computers which have
a DisplayPort output interface, running most Operating
Systems. This product is for use with listed computers or ITE
equipment.
Installation Overview
Follow the Installation Procedure listed below to install the
Cirago HydraDisplay X3. It is recommended that monitors of
the same size and resolution are used for the connection.
Same type monitors means the monitors have the same native
resolution and same refresh rate.
Installation Procedure
Step 1: Connect DisplayPort input to a video source, such as
desktop or notebook PC DisplayPort output connector. (Cable
for DisplayPort input is provided on the adapter)
Step 2: Connect USB cable provided on the adapter to your
PC or notebook.
Step 3: Connect DVI output port 3, 2 and 1 to three monitors
respectively according to the monitors’ display sequence from
left to right.
Step 4: Power on PC and monitors. Select monitors’ input port
to DVI.
Step 5: The Cirago HydraDisplay X3 will automatically
configure the output to expanded mode.
Step 6: To change the display to clone mode, change the
output resolution on your PC and select horizontal solution
equivalent to your monitor native resolution or below.
Change the display settings
After installation, you will see the same image on all monitors
(clone mode) or a single image spread across multiple
monitors. To change the display setting, simply change the
graphic card output resolution via the Display Properties
page.