Cisco TelePresence VCR MSE 8220 User manual

Cisco TelePresence
VCR MSE 8220
Getting started
61-0008-05

2
Contents
General information ................................................................................................................ 3
About the Cisco TelePresence VCR MSE 8220 .................................................. 3
Port and LED location ................................................................................................ 3
LED behavior ................................................................................................................ 4
Installing the VCR MSE 8220 ................................................................................................ 6
Step one: Install the VCR MSE 8220 into the MSE 8000 chassis ................. 6
Step two: Allocate port licences ............................................................................ 8
Step two: Connect to Ethernet Port A ................................................................. 8
Initial configuration ................................................................................................................. 9
Step one: Configure Ethernet Port A settings .................................................. 9
Step two: Assign an IP address to the VCR MSE 8220 .................................... 9
Configuring the VCR MSE 8220 .........................................................................................10
Step one: Log in to the blade ...............................................................................10
Step two: Using an H.323 gatekeeper or SIP registrar (optional) ............10
Step three: Add endpoints (optional) ................................................................11
Using the VCR MSE 8220 ......................................................................................................12
Checking for updates ..............................................................................................13
Troubleshooting and technical support information ...............................................14
Using the event log to help solve a problem ..................................................14
Getting more help ....................................................................................................14
Disclaimers and notices ........................................................................................................15

General information
3
General information
About the Cisco TelePresence VCR MSE 8220
The Cisco TelePresence VCR MSE 8220 (VCR MSE 8220) uses the latest purpose-
built technology to record video and data from standard video conferencing
equipment. The recordings can be streamed live or played back on demand at
multiple bit rates to a PC or any video conferencing endpoint.
Port and LED location
Figure 1 shows the position of ports and LEDs on the VCR MSE 8220.
Figure 1: VCR MSE 8220 front panel
Cisco VCR MSE 8220
Disk Activity
Status
Alarm
Recording
Ethernet Port
Status LEDs
System Load LEDs
Status LED
Compact Flash
Activity LED
Console Port
Alarm LED
Power LED
Ethernet ports
Hard Disk Hard Disk
Activity LED Recording LED

General information
4
LED behavior
Table 1 describes the behavior of the LEDs.
Table 1: VCR MSE 8220 LED behavior
LED Color Indicates
Compact Flash Activity Flashing
green
One of:
the VCR MSE 8220 is booting
a configuration change has been
made
the configuration is being
transferred by FTP
Status Green The VCR MSE 8220 is operating
normally
Alarm Red The VCR MSE 8220 is booting or has
developed a fault, for example:
temperature is outside normal
limits
battery failure of the internal clock
Refer to the web interface for more
information about the problem (go to
Status > Health)
Hard Disk Activity Flashing
green
The VCR MSE 8220 is reading from or
writing to its hard disk
Hard Disk Recording Red The VCR MSE 8220 is recording

General information
5
System Load Green The VCR MSE 8220 is processing
conference data. The LEDs represent
the media processing load of the blade.
The column numbered 1 represents
audio load. The other columns represent
video DSP load. Media processing load
is also displayed in the web interface: go
to Status > General
Ethernet Port Status, for each
Ethernet port:
FDX Green The link has been negotiated as a full-
duplex link
Act Green Packets are being transmitted on this
port
Link Green The speed of the link from this port,
which is either 10, 100, or 1000 Mbps
Power Blue The VCR MSE 8220 is receiving power
from the MSE 8000 chassis
Table 1: VCR MSE 8220 LED behavior (continued)
LED Color Indicates

Installing the VCR MSE 8220
6
Installing the VCR MSE 8220
For information about powering the MSE 8000, refer to the Getting Started Guide on
http://www.tandberg.com/support/video-conferencing-documentation.jsp).
Step one: Install the VCR MSE 8220 into the MSE 8000 chassis
1 Remove the blade or blanking blade from the slot into which you are going to
install the VCR MSE 8220:
i Using a No.1 Phillips screwdriver, loosen the screws in the retaining latches
with an anti-clockwise quarter turn.
ii Open both retaining latches on the front of the blade or blanking blade.
When open, a retaining latch is at a 90° angle perpendicular to the front of
the blade.
iii Slide out the blade or blanking blade.
2 Open both retaining latches on the front of the VCR MSE 8220. When open, a
retaining latch is at a 90° angle perpendicular to the front of the blade.
3 Slide the VCR MSE 8220 into the blade slot (as shown in Figure 2) until it stops.
IMPORTANT: Before installing the VCR MSE 8220 into the MSE 8000,
you must read the safety information for the MSE 8000 chassis at:
http://www.cisco.com/go/telepresence/safety.
Although blades are hot-swappable parts, you must only remove one
blade at any time. Remove the power from the MSE 8000, if you need to
remove more than one blade at a time.
Before hot-swapping a blade, shut down the blade using the web interface.
Do not shut down a blade during a software upgrade or if the blade is
processing.
You must install either a blade or a blanking blade in each of the ten
positions in the chassis.
The Supervisor blade must be installed into slot 1 of the MSE 8000
chassis.
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Installing the VCR MSE 8220
7
4 Simultaneously close both retaining latches on the blade (thereby engaging the
connectors at the rear of the blade) to secure it in the chassis as shown in
Figure 3.
5 Using a No.1 Phillips screwdriver, tighten the screws in the retaining latches
with a clockwise quarter turn.
Figure 2: Inserting a blade into the chassis

Installing the VCR MSE 8220
8
Figure 3: Closing the retaining latches on the front of a blade
Step two: Allocate port licences
Port licenses must be allocated to the VCR MSE 8220 from the Supervisor's Port
licenses page. Refer to the online help for assistance.
Step two: Connect to Ethernet Port A
Connect an Ethernet cable from Ethernet Port A to an Ethernet switch (rather than a
hub, to minimize interference from other devices on the network). The Ethernet
port is a 10/100/1000 Mbps auto-sensing connection.
Only connect to Ethernet Port B if you need to connect the VCR MSE
8220 to a second subnet.
Do not connect Ethernet Port A and Ethernet Port B to the same subnet.
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Initial configuration
9
Initial configuration
Step one: Configure Ethernet Port A settings
The default setting for the VCR MSE 8220 Ethernet ports is auto-sensing mode. If
the switch ports to which you connect the blade are not also set to auto-sensing
mode, then you need to configure the VCR MSE 8220 Ethernet ports to use the
same speed and duplex mode.
To configure Ethernet Port A, log in to the Supervisor’s web interface and go to
Hardware > Blades. For more information about configuring the port, refer to the
online help accessible from the Supervisor’s web interface.
Step two: Assign an IP address to the VCR MSE 8220
You can use the Supervisor’s web interface to configure the IP addresses of all blades
installed in the MSE 8000. Note that all blades are supplied with DHCP enabled. You
can either keep this setting or assign static IP addresses to a blade from the
Supervisor’s web interface. To view or configure the IP address of the blade, log in to
the Supervisor and go to Hardware > Blades. To access the web interface of the
VCR MSE 8220, go to Hardware > Blades and click the IP address of that blade.
Only connect to Ethernet Port B if you need to connect the VCR MSE
8220 to a second subnet.
Both ends of the Ethernet connection must be configured in the same
way. For example, either configure both ends of the link to be auto-
sensing or configure both ends to operate at the same speed and duplex.
To establish a 1000Mbps connection, both ends of the link must be
configured as auto-sensing.
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Configuring the VCR MSE 8220
10
Configuring the VCR MSE 8220
Step one: Log in to the blade
All administration of the VCR MSE 8220 is performed via the web interface.
To log in to the web interface of the VCR MSE 8220:
1 Log in to the Supervisor’s web interface.
2GotoHardware > Blades and click the IP address of the blade.
3Click
Click here to log in, and then click Change log in and enter the user
name admin with no password.
Step two: Using an H.323 gatekeeper or SIP registrar (optional)
Using an H.323 gatekeeper makes it easier for H.323 end-users to watch and make
recordings using directory numbers rather than requiring them to know the IP
address or host name of the blade. Likewise, a SIP registrar makes it easier for SIP
users to watch and make recordings.
To configure the blade to use an H.323 gatekeeper:
1 In the web interface of the VCR MSE 8220, go to Settings > Gatekeeper.
2Enable
H.323 gatekeeper usage and configure the settings you require, using
the online help for further assistance.
3Click
Apply changes.
To configure the blade to use a SIP registrar:
1 In the web interface, go to Settings > SIP.
2 Configure the settings you require, using the online help for further assistance.
3Click
Apply changes.
Cisco recommends that you change the admin account to use a password
as soon as possible. To do that, go to Users, click the admin link, and
provide the required user information.
Before you configure the VCR MSE 8220 to use, and register recordings
to, a SIP registrar, you must set up the blade and its recordings on that SIP
registrar.
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Configuring the VCR MSE 8220
11
Step three: Add endpoints (optional)
You can define pre-configured endpoints. This means that when an end-user calls in
to the VCR MSE 8220 from an endpoint to watch a recording, the blade will use the
correct settings for that endpoint. It also means that when calling out to endpoints
from the blade, you choose the pre-configured endpoints from a list, rather than
entering endpoint details every time.
To define pre-configured endpoints:
1 In the web interface of the VCR MSE 8220, go to Endpoints:
To add a H.323 endpoint, click Add H.323
To add a SIP endpoint, click Add SIP
2 Configure the endpoint settings you require, using the online help for further
assistance.
3Click
Add endpoint.

Using the VCR MSE 8220
12
Using the VCR MSE 8220
There are a number of ways to create a recording:
Call in to the blade’s auto attendant and select Record this session to record
yourself. Refer to the online help for information on calling the auto attendant
Call out and record. The blade, via its web interface, calls out to an H.323 or
SIP endpoint and records its media streams
Call in to the blade after it has been configured to record incoming calls by
default. The setting for the default incoming call action is in Settings >
Connections
Call a specific gatekeeper ID or registered SIP extension that has been
configured to trigger recording
Call another endpoint through the blade (a point-to-point call) via a prefix the
blade has registered with a gatekeeper or with a SIP registrar. This has the same
effect as calling that endpoint directly, except that the blade is also in the call and
records both endpoints’ media streams
Equally there are a number of ways to play back a recording:
Call out and play. The VCR MSE 8220, via its web interface, calls out to a H.323
or SIP endpoint and plays back a recording to it
Stream the recording to a user’s desktop via a player application such as
QuickTime
Call in to the blade’s auto attendant and select the recording for play back
Register the recording with a gatekeeper or SIP registrar and play it back by
calling its registered gatekeeper ID or SIP extension
For further information about creating and viewing recordings, refer to the online
help which is accessible from the blade web interface and to the documentation on
the web site.

Using the VCR MSE 8220
13
Checking for updates
It is a good idea to regularly check for updates to the main VCR MSE 8220 software
image. This section describes how to upgrade the blade using the web. Note that you
can also upgrade the blade using FTP; this can be more reliable if you are upgrading
the device remotely. Upgrading your device via FTP is described in the release notes
that are available alongside the software images in the support section of the web site.
To check for, and download, updates:
1 Log in to the VCR MSE 8220 web interface and go to Status > General.
2 Make a note of the software version that is currently installed.
3 Go to the support section of the web site and check if a more recent release is
available for the VCR MSE 8220.
4 If a more recent release is available, download it and save it locally.
To upgrade the blade:
1 Unzip the software release file that you downloaded.
2 In the blade web interface, go to Settings > Upgrade.
3IntheMain software image section, click Browse and locate the unzipped file.
4Click
Upload software image. The browser begins uploading the file to the
blade , and a new browser window opens to indicate the progress of the upload.
When finished, the browser window refreshes and indicates that the software
upgrade is complete.
5GotoSettings > Shutdown and shut down and restart the blade.

Troubleshooting and technical support information
14
Troubleshooting and technical support information
Using the event log to help solve a problem
You can use the event log to produce debugging information to assist technical
support in solving any problems. Event logging capture filter topics are set by default
to Errors, warnings and information. Do not change the capture filter topic level
without the guidance of technical support.
Getting more help
Cisco recommends registering your product at http://www.tandberg.com/
services/video-conferencing-product-registration.jsp in order to receive
notifications about the latest software and security updates. New feature and
maintenance releases are published regularly, and we recommend that the blade’s
software is always kept up to date.
If you experience any problems when configuring or using the blade, consult the
online help (available within the UI of your blade) for an explanation of how its
individual features and settings work. If you cannot find the answer you need, check
on the web site at http://www.tandberg.com/support to make sure that the blade is
running the most up-to-date software and for further relevant documentation.
You or your reseller can get help from our support team by raising a case at http://
www.tandberg.com/support/video-conferencing-online-support.jsp. Make sure
you have the following information ready:
The serial number and product model number of the unit
The software build number which can be found on the product user interface
Your contact email address or telephone number
A full description of the problem

Disclaimers and notices
15
Disclaimers and notices
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL
ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE
PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE
FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT
ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND
ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE
FOR A COPY.
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