Cisco ONS 15454 Series User manual

CHAPTER
4-1
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
4
Error Messages
Note The terms "Unidirectional Path Switched Ring" and "UPSR" may appear in Cisco literature. These terms
do not refer to using Cisco ONS 15xxx products in a unidirectional path switched ring configuration.
Rather, these terms, as well as "Path Protected Mesh Network" and "PPMN," refer generally to Cisco's
path protection feature, which may be used in any topological network configuration. Cisco does not
recommend using its path protection feature in any particular topological network configuration.
This chapter lists the Cisco ONS 15454, 15454 SDH, 15600, 15327, 15310-CL and 15310-MA error
messages. The error dialog box in Figure 4-1 consists of three parts: the error title, error ID, and error
message. The table lists two types of messages: error messages (EID-nnnn) and warning messages
(WID-nnnn). Error messages are alerts that an unexpected or undesirable operation has occurred which
either indicates the risk of loss of traffic or an inability to properly manage devices in the network.
Warnings are alerts that the requested operation could lead to an error. Warnings are sometimes used to
convey important information.
Figure 4-1 Error Dialog Box
Note Some of the error messages display a More Details button. You can save these details to a text file using
the Save button.
Table 4-1 gives a list of all error or warning message numbers, the messages, and a brief description of
each message.
124687
Error Title Error Message
Error ID

4-2
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
Table 4-1 Error Messages
Error/Warning
ID Error/Warning Message Description
EID-0 Invalid error ID. The error ID is invalid.
EID-1 A null pointer encountered in {0}. Cisco Transport Controller (CTC)
encountered a null pointer in the area
described by the specified item.
EID-1000 The host name of the network element cannot be resolved to an
address.
Refer to the error message text.
EID-1001 Unable to launch CTC due to applet security restrictions.
Please review the installation instructions to make sure that the
CTC launcher is given the permissions it needs.
Note that you must exit and restart your browser in order for the
new permissions to take effect.
Refer to the error message text.
EID-1002 The host name (e.g., for the network element) was successfully
resolved to its address, but no route can be found through the
network to reach the address.
The node is not reachable from CTC client
station.
EID-1003 An error was encountered while attempting to launch CTC.
{0}
Unexpected exception or error while
launching CTC from the applet.
EID-1004 Problem Deleting CTC Cache: {0} {1} Unable to delete the CTC cached JARs,
because another application may have the
JAR files running; for example, another
instance of CTC.
EID-1005 An error occurred while writing to the {0} file. CTC encountered an error while writing to
log files, preference files, etc.
EID-1006 The URL used to download {0} is malformed. The URL used to download the specified
JAR file is incorrect.
EID-1007 An I/O error occurred while trying to download {0}. An input or output exception was
encountered when CTC tried to download
the specified JAR file.
EID-1018 Password shall not contain the associated user-ID. The password is invalid.
EID-1019 Could not create {0}.
Please enter another filename.
CTC could not create the file due to an
invalid filename.
EID-1020 Fatal exception occurred, exiting CTC.
Unable to switch to the Network view.
CTC was unable to switch from the node or
card view to the network view and is now
shutting down.
EID-1021 Unable to navigate to {0}. CTC was unable to display the requested
view (node or network).
EID-1022 An IOS session cannot be opened right now with this slot. Most
likely someone else (using a different CTC) already has a
session opened with this slot. Please try again later.
Refer to the error message text.
Ensure that the shell access in CTC
(Provisioning>Security>Access) is set to
non-secure mode.

4-3
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-1023 This IOS session has been terminated.
Terminations are caused when the session has timed out, the
card resets, there is already a session with the slot, or password
configuration is required.
Refer to the error message text.
EID-1025 Unable to create Help Broker. CTC was unable to create the help broker
for the online help.
EID-1026 Error found in the Help Set file. CTC encountered an error in the online help
file.
EID-1027 Unable to locate help content for Help ID: “{0}”. CTC was unable to locate the content for
the help ID.
EID-1028 Error saving table. {0} There was an error while saving the
specified table.
EID-1031 CTC cannot locate the online user manual files. The files may
have been moved, deleted, or not installed. To install online
user manuals, run the CTC installation wizard on the software
or documentation CD.
Refer to the error message text.
EID-1032 CTC cannot locate Acrobat Reader. If Acrobat Reader is not
installed, you can install the Reader using the CTC installation
wizard provided on the software or documentation CD.
Refer to the error message text.
EID-1035 CTC experienced an I/O error while working with the log files.
Usually this means that the computer has run out of disk space.
This problem may or may not cause CTC to stop responding.
Ending this CTC session is recommended, but not required.
Refer to the error message text.
WID-1036 WARNING: Deleting the CTC cache may cause any CTC
running on this system to behave in an unexpected manner.
Refer to the warning message text.
EID-1037 Could not open {0}. Please enter another filename. Invalid file name. CTC is unable to open the
specified file. Ensure that the file exists and
the filename was typed correctly.
EID-1038 The file {0} does not exist. The specified file does not exist.
EID-1039 The version of the browser applet does not match the version
required by the network element. Please close and restart your
browser in order to launch the Cisco Transport Controller.
Refer to the error message text.
WID-1041 An error occurred while closing the {0} connection. CTC encountered an error while closing the
specified connection.
WID-1042 You have selected Java version {0}.
This version is outside of the recommended range and may
cause an unpredictable behavior of the software.
Do you wish to continue?
Refer to the warning message text.
EID-1043 Error writing to file: {0}.
This might be caused by a directory permission, quota or disk
volume full issue.
Check for possible causes and try again.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-4
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
WID-1044 Warning: there is a discrepancy in the build timestamp between
the NE cached jar file ({0}) and the NE ({1}).
Your CTC jar cache should be emptied.
Refer to the warning message text.
EID-1046 Selected CTC version ({0}) must be greater than or equal{to
the login NE version ({1}).
The CTC Software version must be greater
than or equal to the Software version on the
node being managed.
EID-1047 No additional Pseudo IOS windows may be opened at this time.
The maximum number of Pseudo IOS windows are open.
Refer to the error message text.
EID-1048 This Pseudo IOS connection has been terminated.
Terminations are caused when the session has timed out, the
node resets, or when the exit command has been invoked.
This may also occur when the maximum number of concurrent
Pseudo IOS connections has been reached.
Refer to the error message text.
EID-1049 A Pseudo IOS connection cannot be opened right now on this
node.
Please try again later.
Refer to the error message text.
EID-2001 No rolls were selected. {0} No rolls were selected for the bridge and
roll.
EID-2002 The roll must be completed or canceled before it can be deleted. You cannot delete the roll unless it has been
completed or cancelled.
EID-2003 An error occurred while deleting the roll.
{0}
There was an error when CTC tried to delete
the roll.
EID-2004 No Cisco IOS slot was selected. You did not select a Cisco IOS slot.
EID-2005 CTC cannot find the online help files for {0}.
The files might have been moved, deleted, or not installed.
To install online help, run the setup program on the software or
documentation CDs.
CTC cannot find the online help files for the
specified window. The files might have
been moved, deleted, or not installed. To
install online help, run the setup program on
the software CD.
EID-2006 An error occurred while editing the circuit(s).
{0}
{1}.
An error occurred when CTC tried to open
the circuit for editing.
EID-2007 The preferences could not be saved. CTC cannot save the preferences.
EID-2008 The circuit preferences could not be saved:
{0}
CTC cannot find the file needed to save the
circuit preferences.
EID-2009 CTC was unable to download the package:
{0}
Refer to the error message text.
EID-2010 An error occurred while deleting the destination. CTC could not delete the destination.
EID-2011 The circuit could not be destroyed. CTC could not destroy the circuit.
EID-2012 The reverse circuit could not be destroyed. CTC could not reverse the circuit destroy.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-5
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2013 The circuit creation failed.
The circuit creation cannot proceed due to changes in the
network which affected the circuit(s) being created.
The dialog box will close. Please try again.
Refer to the error message text.
EID-2014 No circuit(s) were selected.
{0}
You must select a circuit to complete this
function.
EID-2015 The circuit {0} cannot be deleted because it has one or more
rolls.
You must delete the rolls in the circuit
before deleting the circuit itself.
EID-2016 The circuit deletion failed. CTC could not delete the tunnel as there are
circuits that use the tunnel.
EID-2017 An error occurred while mapping the circuit.
{0}
There was an error mapping the circuit.
EID-2018 The circuit roll failed.
The circuit must be in the DISCOVERED state in order to
perform a roll.
There was a failure in circuit roll. Change
the circuit state to DISCOVERED and
proceed.
EID-2019 The circuit roll failed.
Bridge and roll is not supported on DWDM circuits.
Refer to the error message text.
EID-2020 The circuit roll failed.
The two circuits must have the same direction.
Refer to the error message text.
EID-2021 The circuit roll failed.
The two circuits must have the same size.
Refer to the error message text.
EID-2022 The circuit roll failed.
A maximum of two circuits can be selected for a bridge and roll
operation.
Refer to the error message text.
EID-2023 CTC was unable to create a new user account. Refer to the error message text.
EID-2024 An error occurred during node selection. There was an error during node selection.
EID-2025 This feature cannot be used. Verify that each endpoint of this
circuit is running software that supports this feature.
Refer to the error or warning message text.
For example, this error is generated from
the node view Provisioning> WDM-ANS>
tabs to indicate that the selected ring type is
not supported by the endpoints of the
circuit. Another example is the
Provisioning> VLAN tabs in card view
(Ethernet card only), where it indicates that
the back-end spanning tree protocol (STP)
disabling is not supported.
EID-2026 The {0} request could not be applied.
{1}
Error occurred while attempting to switch a
path protection circuit away from a span.
EID-2027 An error occurred while deleting the circuit drop. CTC could not delete the circuit drop.
EID-2028 An error occurred while removing the circuit node. CTC could not remove the circuit node.
EID-2029 The requested operation is not supported. The task you are trying to complete is not
supported by CTC.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-6
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2030 An error occurred during provisioning. There was an error during provisioning.
EID-2031 An error occurred while adding the node. There was an error while adding a node.
EID-2032 The circuit could not be renamed.
{0}
CTC could not rename the circuit.
EID-2033 An error occurred during validation.
{0}
There was an internal error while validating
the user changes after the Apply button was
pressed. This error can occur in the Edit
Circuit dialog box or in the MS-SPRing
table in the shelf view (rare condition).
EID-2034 Network circuits could not be added:
{0}
Refer to the error message text.
EID-2035 The source and destination nodes are not connected. Refer to the error message text.
EID-2036 The {0} cannot be deleted.
LAN Access has been disabled on this node and this {0} is
needed to access the node.
You cannot delete the DCC/GCC link as it
is needed to access the node.
EID-2037 The attribute for {0} cannot be found. CTC cannot find an attribute for the
specified item.
EID-2038 The protection operation is invalid. The protection operation you tried to
execute is invalid.
EID-2040 Please select a node first. You must select a node before performing
the task.
EID-2041 No paths are available on this link. Please make another
selection.
You must select a link that has paths
available.
EID-2042 This span is not selectable. Only the green spans with an arrow
may be selected.
Refer to the error message text.
EID-2043 This node is not selectable. Only the source node and nodes
attached to included spans (blue) are selectable. Selecting a
selectable node will enable its available outgoing spans.
Refer to the error message text.
EID-2044 This link may not be included in the required list. Constraints
only apply to the primary path. Each node may have a
maximum of one incoming signal and one outgoing link.
You must select only one link going in and
out of a node. Selecting more than one link
is contradictory to the path selection
algorithm.
EID-2045 This link may not be included in the required list. Only one
outgoing link may be included for each node.
Refer to the error message text.
EID-2047 Please enter a valid value for the slot number. There was an error due to an invalid slot
number.
EID-2048 Please enter a valid value for the port number. There was an error due to an invalid port
number.
EID-2050 The new circuit could not be destroyed. CTC could not destroy the new circuit.
EID-2051 The circuit cannot be downgraded.
{0}
The specified circuit cannot be
downgraded.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-7
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2052 An error occurred during circuit processing. There was an error during the circuit
processing.
EID-2054 An error occurred while selecting an endpoint. There was an error during the endpoint
selection.
EID-2055 No endpoints are available for this selection. Please make
another selection.
This error occurs in the circuit creation
dialog only during a race condition that has
incorrectly allowed entities without
endpoints to be displayed in the
combination boxes.
EID-2056 A communication error occurred: {0} An internal error occurred in Network
Alarm tab while synchronizing alarms with
the nodes.
EID-2059 An error occurred while deleting the node.
{0}
There was an error during the node deletion.
EID-2060 No PCA circuits were found. CTC could not find any protection channel
access (PCA) circuits for this task.
EID-2061 An error occurred while provisioning the VLAN. There was an error defining the VLAN.
EID-2062 An error occurred while deleting VLANs.
No VLAN(s) were selected.
Please select a VLAN.
Refer to the error message text.
EID-2063 The default VLAN cannot be deleted. The selected VLAN is the default VLAN
and cannot be deleted.
EID-2064 An error occurred while deleting VLANs.
{0}
There was an error deleting the specified
VLAN.
EID-2065 The profile cannot be imported.
The profile “{0}” exists in the editor and the maximum number
of copies (ten) exists in the editor.
The import will be aborted. The profile has already been loaded
eleven times.
Cannot import the profile because the
profile has reached the maximum number of
copies in the editor.
EID-2066 The profile could not be stored.
An error occurred while writing to {0}.
CTC encountered an error while trying to
store the profile.
EID-2067 An error occurred while writing to the file.
{0}
CTC encountered an error while writing the
specified file.
EID-2068 The alarm profile could not be loaded from the node. CTC encountered an error trying to load the
alarm profile from the node.
EID-2069 The file could not be found or an I/O exception occurred.
{0}
Either the specified file was not found, or
there was an input/output exception.
EID-2070 The profile could not be deleted.
{0}
There was a failure in deleting the specified
profile.
EID-2071 Only one column may be highlighted. You cannot select more than one column
during clone action.
EID-2072 Only one profile may be highlighted. You cannot select more than one profile.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-8
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2073 This column is permanent and cannot be removed. You cannot delete a permanent column.
EID-2074 Select one or more profiles. You have not selected any profile or
column. Reset operation is done by
right-clicking the selected column.
EID-2075 This column is permanent and cannot be reset. A permanent column is non resettable.
EID-2077 This column is permanent and cannot be renamed. You cannot rename a permanent column.
EID-2078 At least two columns must be highlighted. You cannot compare two profiles unless you
select two columns.
EID-2079 The alarm types cannot be loaded into table.
There are no reachable nodes from which the list of alarm types
can be loaded.
Please wait until such a node is reachable and try again.
Refer to the error message text.
EID-2080 The node {0} has no profiles. The specified node does not have any
profiles.
EID-2081 An error occurred while removing profile {0} from the node
{1}.
There was an error while removing the
specified profile from the specified node.
EID-2082 The profile {0} does not exist on the node {1}. CTC cannot find the specified profile from
the specified node.
EID-2083 An error occurred while adding profile {0} to the node {1}. There was an error adding the specified
profile to the specified node.
EID-2085 The profile selection is invalid.
No profiles were selected.
You tried to select an invalid profile. Select
another profile.
EID-2086 The node selection is invalid.
No nodes were selected.
You tried to select an invalid node. Select
another node.
EID-2087 No profiles were selected.
Please select at least one profile.
Refer to the error message text.
EID-2088 The profile name is invalid. The profile name cannot be empty.
EID-2089 Too many copies of {0} exist. Please choose another name. Select a unique name.
EID-2090 No nodes were selected.
Please select the node(s) on which to store the profile(s).
You must select one or more nodes on
which you can store the profile.
EID-2091 Unable to switch to the node {0}. CTC is unable to switch to the specified
node.
EID-2092 A general exception error occurred. CTC encountered a general exception error
while trying to complete the task.
EID-2093 The name is too short. It does not have enough characters.
{0}
The name must have a minimum of six
characters.
EID-2094 The password and confirmed password fields do not match. You must make sure the two fields have the
same password.
EID-2095 The password is invalid.
{0}
The password you entered is not allowed.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-9
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2096 The user must have a security level. You must have an assigned security level to
perform this task.
EID-2097 No user name was specified. You did not specify a user name.
EID-2099 An error occurred while ring switching. There was an error during the ring switch.
EID-2100 Please select at least one profile to delete. You have not selected the profile to delete.
EID-2101 An error occurred while protection switching. There was an error during the protection
switching.
EID-2102 The forced switch could not be removed for some circuits. You
must switch these circuits manually.
The forced switch could not be removed for
some circuits. You must switch these
circuits manually.
EID-2103 An error occurred while upgrading the span. There was an error during the span upgrade.
EID-2104 The circuits cannot be switched back because one or both nodes
are not reachable.
This error occurs during the path protection
span upgrade procedure.
EID-2106 The node name cannot be empty. You must supply a name for the node.
EID-2107 An error occurred while adding {0}. The host is unknown. There was an error adding the specified
item.
EID-2108 {0} is already in the network. The specified item exists in the network.
EID-2109 The node is already in the current login group. The node you are trying to add is already
present in the current login group.
EID-2110 Please enter a number between 0 and {0}. You must enter a number in the range
between 0 and the specified value.
EID-2111 This node ID is already in use. Please choose another. Select a node ID that is not in use.
EID-2113 The extension byte for the ring cannot be set.
{0}
CTC cannot set the MS-SPRing extension
byte.
EID-2114 A card communication failure occurred during the operation. This error can occur during an attempt to
apply a MS-SPRing protection operation to
a line.
EID-2115 An error occurred during the operation.
{0}
There was an error in applying the specified
operation.
EID-2116 The extension byte setting for the ring is invalid.
{0}
The extension byte set for the specified ring
is invalid.
EID-2118 The ring cannot be deleted.
A protection operation is set. All protection operations must be
clear for ring to be deleted.
Clear all the protection operations for the
ring before deleting it.
EID-2119 {0} cannot be deleted because a protection switch is in effect.
Please clear any protection operations, ensure that the reversion
time is not “never” and allow any protection switches to clear
before trying again.
Clear all protection operations or switches
before deleting the ring.
EID-2120 The following nodes could not be unprovisioned
{0}
Therefore you will need to delete this {1} again later.
The specified nodes could not be
unprovisioned. Try deleting the MS-SPRing
later.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-10
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2121 The ring cannot be upgraded.
{0}
CTC cannot upgrade the specified ring.
EID-2122 The ring speed for is inadequate for the upgrade procedure.
Only {0} (or higher) {1} can be upgraded to four-fiber.
You have selected an incorrect ring speed
for upgrade. Only rings within the specified
parameters can be upgraded to 4-fiber
MS-SPRing.
EID-2123 Verify that the following nodes have at least two in-service
ports with the same speed as the two-fiber {0}. The ports cannot
serve as timing references, and they cannot have DCC
terminations or overhead circuits.
{1}
Nonupgradable nodes. Verify that the
specified nodes have at least two
unlocked-enabled ports with the same speed
as the 2-fiber MS-SPRing.
The specified ports cannot serve as a timing
reference, and they cannot have data
communications channel (DCC)
terminations or overhead circuits.
EID-2124 You cannot add this span because it is connected to a node that
already has the east and west ports defined.
Refer to the error message text.
EID-2125 You cannot add this span as it would cause a single card to host
both the east span and the west span. A card cannot protect
itself.
Refer to the error message text.
EID-2126 An error occurred while provisioning the OSPF area.
{0}
There is an Open Shortest Path First (OSPF)
area error.
EID-2127 You cannot add this span. It would cause the following
circuit(s) to occupy different {0} regions on different spans:
{1}
Either select a different span or delete the above circuit(s).
A circuit cannot occupy different STS/VC
regions on different spans. You may add a
different span or delete the specified circuit.
EID-2128 The state is invalid. An internal error occurred while trying to
remove a span from a MS-SPRing.
This alarm occurs in the network-level
MS-SPRing creation dialog box.
EID-2129 You cannot use same slot for east and west protect ports. Refer to the error message text.
EID-2130 The ring ID value, {0}, is not valid. Please enter a valid number
between 0 and 9999.
Enter a ring ID value between 0 and 9999.
EID-2131 The reversion cannot be set to INCONSISTENT. You must select another reversion type.
EID-2135 The overhead circuit preferences could not be stored:
{0}
Input/Output error. Unable to store
overhead circuit preferences.
EID-2137 An error occurred during the circuit merge.
{0}
There was an error while merging the
circuits.
EID-2138 Not all destinations could be deleted.
Please try again.
Refer to the error message text.
EID-2139 An error occurred while updating the destinations. There was an error in updating the circuit
destinations.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-11
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2143 No online help version was selected.
The online help book cannot be deleted.
Select the version of online help, and
proceed.
EID-2144 An error occurred while deleting the online help book(s).
{0}
You cannot delete the specified online help.
EID-2145 No nodes appear to have a Cisco IOS card. Refer to error message.
EID-2146 This is a security violation.
You may only logout of your own account.
You cannot logout of an account other than
your own.
EID-2147 This is a security violation.
You may only change your own account.
You cannot change an account other than
your own.
EID-2148 This is a security violation.
You cannot delete the account under which you are currently
logged in.
You cannot delete the account you are
currently logged in.
WID-2149 There is no exportable content in this view. Refer to the error message text.
WID-2150 The node {0} is not initialized.
Please wait and try again.
Wait till the specified node is initialized and
try again.
WID-2152 Spanning tree protection is being disabled for this circuit. Refer to the warning message text.
WID-2153 Adding this drop will make the circuit a PCA circuit. Refer to the warning message text.
WID-2154 Monitor circuits cannot be created on a port grouping circuit. Refer to the warning message text.
WID-2155 Switch counts might not be fully supported on some nodes.
{0}
The specified nodes do not support switch
counts completely.
WID-2156 The manual roll mode is recommended for dual rolls.
For auto dual rolls, please verify that roll to facilities are in
service and error-free.
Refer to the warning message text.
WID-2157 The roll(s) cannot be completed.
{0}
CTC could not complete the roll because
the roll is destroyed, in an incomplete state,
in a TL1_roll state, is cancelled, or is not
ready to complete.
EID-2158 The roll mode is invalid.
{0}
There are two roll modes: auto and manual.
For a one-way circuit source roll, the roll
mode must be auto and for a one- way
circuit destination roll, the roll mode must
be manual.
EID-2159 The roll is not ready for completion.
{0}
The roll is not ready for completion.
EID-2160 The roll is not connected.
{0}
Refer to error message text.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-12
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2161 The sibling roll is not complete.
{0}
One of the rolls is not completed for the
dual roll. If it is auto roll, it will be
completed when a valid signal is detected.
If it is a manual roll, you must complete the
roll from CTC if Bridge and Roll is
operated from CTC, or from TL1 if Bridge
and Roll is operated from TL1.
EID-2162 An error occurred during roll acknowledgement.
{0}
Refer to the error message text.
EID-2163 The roll cannot be canceled.
{0}
CTC cannot cancel the roll.
EID-2164 An error occurred during the roll.
{0}
CTC encountered a roll error.
WID-2165 The MAC address of the node {0} has been changed. All
circuits originating from or dropping at this node will need to
be repaired.
Repair the circuits that originate from or
drop at the specified node, with the new
MAC address.
WID-2166 The node cannot be inserted into the domain because it is not
initialized.
Initialize the node and proceed.
WID-2167 You have insufficient security privileges to perform this action. You do not have the privilege to perform
this action.
WID-2168 The following warnings surfaced while loading {0}.
{1}
CTC encountered warnings while loading
the alarm profile import file.
WID-2169 One or more of the profiles selected do not exist on one or more
of the nodes selected.
The profile selected does not exist on the
node. Select another profile.
WID-2170 The profile list on node {0} is full. Please delete one or more
profiles if you wish to add the profile.
{1}
The number of profile that can exist on a
node has reached the limit. To add a profile,
delete any of the existing profiles.
WID-2171 You have been logged out. Click OK to exit CTC. Refer to the warning message text.
WID-2172 The CTC CORBA (IIOP) listener port setting of {0} will be
applied on the next CTC restart.
The Internet Inter-ORB Protocol (IIOP)
listener port setting for the CTC Common
Object Request Broker Architecture
(CORBA) will be applied on the next CTC
restart.
EID-2173 The port is unavailable.
The desired CTC CORBA ({0}) listener port, {1}, is already in
use or you do not have permission to listen on it. Please select
an alternate port.
Select an alternate port, as the current port
is either in use or you do not have enough
permission on it.
EID-2174 An invalid number was entered. Please check it and try again. You entered an invalid firewall port number.
Try again.
WID-2175 An extension byte mismatch occurred.
{0}
There is a mismatch with the extension
byte.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-13
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
WID-2176 Not all spans have the same OSPF area ID.
This will cause problems with protection switching. To
determine the OSPF area for a given span, click on the span and
the OSPF area will be displayed in the pane to the left of the
network map.
Refer to the warning message text.
WID-2178 Only one edit pane can be opened at a time. The existing pane
will be displayed.
Refer to the warning message text.
WID-2179 No update is available because the circuit has been deleted. Refer to the warning message text.
EID-2180 The CTC initialization failed during step {0}. CTC initialization has failed in the specified
step.
EID-2181 This link cannot be included because it originates from the
destination.
You must not include this link as it
originates from destination of a circuit. It is
against the path selection algorithm.
EID-2182 The value of {0} is invalid. The value of the specified item is invalid.
EID-2183 The circuit roll failed.
Bridge and roll is not supported on VCAT circuits.
Refer to the error message text.
EID-2184 Spanning Tree Protocol cannot be enabled on some ports
because the ports have been assigned an incompatible list of
VLANs.
You can view the VLAN/Spanning Tree table or reassign the
Ethernet port VLANs.
Refer to the error message text.
EID-2185 The VLANs on some ports cannot be assigned because they are
incompatible with the Spanning Tree Protocol.
You can view the VLAN/Spanning Tree table or reassign the
VLANs.
Refer to the error message text.
EID-2186 The software download failed on node {0}. The software could not be downloaded onto
the specified node.
EID-2187 The ring name cannot exceed {0} characters.
Please try again.
You must shorten the length of the ring
name.
EID-2188 The nodes in this ring do not support alphanumeric IDs. Please
use a ring ID between {0} and {1}.
The ring ID should not contain
alphanumeric characters, and must be in the
specified range.
EID-2189 The TL1 keyword “all” cannot be used as the ring name.
Please provide another name.
Refer to the error message text.
EID-2190 Adding this span will cause the ring to contain more nodes than
allowed.
You have reached the maximum number of
nodes allowed.
EID-2191 The ring name must not be empty. You must supply a ring name.
EID-2192 A valid route cannot be found for the circuit creation request. CTC could not complete the circuit creation
request either because there are no physical
links, or the bandwidth of the available
links are already reserved.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-14
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2193 A valid route cannot be found for the circuit drop creation
request.
Refer to the error message text.
EID-2194 A valid route cannot be found for the roll creation request. Refer to the error message text.
EID-2195 The circuit VLAN list cannot be mapped to one spanning tree.
You can view the VLAN/Spanning Tree table or reassign
VLANs.
Refer to the error message text.
EID-2196 CTC cannot be relaunched.
{0}
There is an error relaunching CTC.
EID-2197 A CORBA failure occurred. CTC cannot proceed. There was a CORBA failure, and the task
cannot proceed. Verify the Java version.
EID-2198 CTC is unable to switch to the {0} view. CTC is unable to switch to the specified
view.
EID-2199 Login failed on {0} {1} The login failed on the specified tasks.
EID-2200 CTC has detected a jar file deletion. The jar file was used to
manage one or more nodes. This CTC session will not be able
to manage those nodes and they will appear gray on the network
map. It is recommended that you exit this CTC session and start
a new one.
Refer to the error message text.
EID-2202 An intra-node DRI circuit must have two sources. Intranode circuit must have two sources to
be a dual ring interconnect (DRI).
EID-2203 No member was selected. You must select a member.
EID-2204 The number of circuits must be a positive integer. The number of circuits cannot be zero or
negative.
EID-2205 The circuit type must be selected. You must select a circuit type.
EID-2206 The profile cannot be autoselected. Please select profile(s) to
store and try again.
Refer to the error message text.
EID-2207 You cannot add this span. Either the ring name is too long (that
is, ring name length is greater than {0}) or the endpoints do not
support alphanumeric IDs.
Reduce the length of the ring name, or
remove the alphanumeric characters from
the end points.
EID-2208 This is an invalid or unsupported JRE. The version of Java Runtime Environment
(JRE) is either invalid or unsupported.
EID-2209 The user name must be at least {0} characters long. The user name must be at least of the
specified character length.
EID-2210 No package name was selected. You must select a package name.
EID-2211 No node was selected for upgrade. You must select a node for the upgrade.
EID-2212 A protected line is not provisionable. The protected line cannot be provisioned.
Choose another line.
WID-2213 The current type or state of some drops does not allow the new
circuit state of {0} to be applied to them indirectly.
The circuit state, specified by {0} cannot be
applied to the selected drops.
EID-2214 The node is disconnected. Please wait until the node
reconnects.
Refer to the error message text.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-15
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-2215 An error occurred while leaving the {0} page. There was an error while leaving the
specified page.
EID-2216 An error occurred while entering the {0} page. There was an error while entering the
specified page.
EID-2217 Some conditions could not be retrieved from the network view Refer to the error message text.
EID-2218 The bandwidth must be between {0} and {1} percent. The bandwidth must be within the specified
parameters.
EID-2219 The protection operation failed. An XC loopback was applied
on the cross-connection.
As the protection operation failed, a
cross-connect (XC) loopback will be
applied on cross-connection.
EID-2220 The tunnel status is PARTIAL. CTC is not able to change it.
Please try again later.
Refer to the error message text.
EID-2221 A valid route cannot be found for the unprotected to {0}
upgrade request.
Refer to the error message text.
EID-2222 One or more of the following nodes are currently part of a
four-fiber {0}. Only a single four-fiber {0} is supported per
node.
{1}
The nodes, specified by {1}, are already
part of a 4-fiber MS-SPRing type (specified
by {0}).
EID-2223 Only one circuit can be upgraded at a time. Refer to the error message text.
EID-2224 This link may not be included because it terminates on the
source.
Refer to the error message text.
EID-2225 A valid signal could not be detected while trying to complete
the roll.
{0}
Roll can be completed only when a valid
signal is detected. If not, the roll completion
may result in an error.
EID-2226 The circuit roll failed.
{0}
Refer to the error message text.
EID-2320 This VCAT circuit does not support deletion of its member
circuits.
You can not delete a circuit that is a member
of VCAT circuit.
EID-2321 An error occurred while deleting member circuits.
{0}
Refer to the error message text.
WID-2322 Not all cross-connects from selected circuits could be merged
into the current circuit. They might appear as partial circuits.
Refer to the warning message text.
EID-2323 The circuit roll failed.
Bridge and roll is not supported on monitor circuits.
A monitor circuit does not support Bridge
and Roll.
EID-2324 An error occurred during the circuit upgrade.
{0}
Refer to the error message text.
EID-2325 You have failed {0} times to unlock this session. CTC will exit
after you click OK or close this dialog box.
The maximum amount of attempts to
unlock this session has been reached.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-16
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
WID-2326 Currently, CTC does not support bridge and roll on circuits that
are entirely created by TL1. To continue with bridge and roll in
CTC, the selected circuits must be upgraded.
Is it OK to upgrade the selected circuits and continue the bridge
and roll operation?
Refer to the warning message text.
WID-2327 Currently, CTC does not support bridge and roll on circuits that
are partially created by TL1. To continue with bridge and roll
in CTC, the selected circuits must be upgraded.
Is it OK to upgrade the selected circuits and continue the bridge
and roll operation?
Refer to the warning message text.
EID-2328 An error occurred during the circuit reconfiguration.
{0}
The attempt to reconfigure the specified
circuit has failed.
EID-2329 {0} of {1} circuits could not be successfully created. A few circuits could not be created.
EID-2330 An error occurred during circuit verification. The selected {0}
is invalid!
{1}
The selected item, specified by {0}, is
invalid as per the details, specified in {1}.
EID-2331 Deleting {0} might be service affecting. Deleting the item can affect the service of
CTC.
EID-2332 A validation error occurred in row {0}.
{1} hold-off timer for {2} must be between {3}-10,000 ms, in
steps of 100 ms.
Refer to the error message text.
EID-2333 The SSLIOP port cannot have the same port value as IIOP port.
Please change it and apply again.
Refer to the error message text.
EID-3001 An Ethernet RMON threshold with the same parameters
already exists. Please change one or more of the parameters and
try again.
Change a few parameters in an Ethernet
remote monitoring (RMON) threshold and
try again.
EID-3002 An error occurred while retrieving defaults from the node: {0} There was an error while retrieving the
defaults from the specified node.
EID-3003 The file {0} cannot be loaded. CTC cannot load the specified file.
EID-3004 Properties cannot be loaded from the node. Refer to the error message text.
EID-3005 NE update properties cannot be saved to the file {0}. CTC cannot save the network element (NE)
update values to the specified file.
EID-3006 NE update properties cannot be loaded from the node. Refer to the error message text.
EID-3007 An error occurred while provisioning the {0}. There was a provisioning error for the
specified item.
EID-3008 This is not a valid card. You cannot perform DWDM automatic
node setup (ANS) from the Card view.
Please navigate to the Node view and try
again.
EID-3009 No {0} was selected. Select the specified item, for example,
VLAN, port, slot, etc.
EID-3010 A bidirectional optical link could not be created. Refer to the error message text.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-17
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-3016 The subnet address is invalid. Refer to the error message text.
EID-3017 The subnet address already exists. Refer to the error message text.
EID-3019 The internal subnet address is incomplete. Enter the complete internal subnet address.
EID-3020 The subnet address cannot be the same for both TSC cards.
The requested action is not allowed.
A node’s internal subnet must be different
from one another as each TSC is on separate
ethernet buses, isolated by broadcast
domains.
EID-3021 An error occurred while retrieving the diagnostics:
{0}
Refer to the error message text.
EID-3022 The requested action is not allowed. The requested action is not allowed.
EID-3023 The low order cross-connect mode could not be retrieved. Refer to the error message text.
EID-3024 The {0} cross-connect mode could not be switched.
Please verify that the type and/or number of circuits
provisioned does not exceed the criterion for switching modes.
CTC cannot switch the cross-connect mode
for the specified item, as the type or the
number of circuits does not match with the
criterion for switching modes.
EID-3025 An error occurred while retrieving thresholds. There was an error retrieving the thresholds.
EID-3026 The send DoNotUse attribute cannot be modified. You cannot modify the Send DoNotUse
field.
EID-3027 The SyncMsg attribute cannot be modified. You cannot modify the SyncMsg field.
EID-3028 The port type cannot be changed. You cannot change the port type.
EID-3029 Unable to switch to the byte because an overhead change is
present on this byte of the port.
Refer to the error message text.
EID-3031 An error occurred while hard-resetting the card. There was an error while resetting card
hardware.
EID-3032 An error occurred while resetting the card. There was an error while resetting the card.
EID-3033 The lamp test is not supported on this shelf. Refer to the error message text.
EID-3035 The cross-connect diagnostics cannot be performed Refer to the error message text.
EID-3036 The cross-connect diagnostics test is not supported on this
shelf.
The cross-connect diagnostics test is not
supported on this shelf.
EID-3039 An error occurred while changing the card type. There was an error while changing the card.
EID-3040 The card type is invalid. The selected card type is invalid.
EID-3041 An error occurred while applying changes. CTC is unable to create a protection group.
Check if the protect port supports circuits, a
timing reference, SDH RS-DCC, orderwire,
or a test access point.
EID-3042 The flow control low value must be less than the flow control
high value for all ports in the card.
Refer to the error message text.
EID-3046 The flow control watermark value must be between {0} and
{1}, inclusive.
The flow control watermark value must be
between the two specified values.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-18
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-3047 The file {0} could not be read.
Please verify the name and try again.
Refer to the error message text.
EID-3048 There is no Cisco IOS startup configuration file available to
download.
CTC could not find the configuration file
for IOS startup.
EID-3049 The download cannot be done at this time because an update in
progress.
Refer to the error message text.
EID-3050 An error occurred while trying to save the file to your local file
system.
Check whether the file already exists and
cannot be over written, or there is a space
constraint in the file system.
EID-3051 The configuration file has a maximum size of {0} bytes. The size of the configuration file should not
exceed the specified number of bytes.
EID-3052 An error occurred while saving the configuration file to the
TCC2/TCC2P.
Refer to the error message text.
EID-3053 The value of {0} must be between {1} and {2}. The value of the item must be between the
specified values.
EID-3054 The provisioned input/output ports cannot be removed or
another user is updating the card. Please try to remove these
ports later.
Another user may be updating the card. You
can try again later.
EID-3055 The soak maintenance pane cannot be created. Refer to the error message text.
EID-3056 Defaults cannot be saved to the file {0}. CTC cannot save the defaults to the
specified file.
EID-3057 Default properties cannot be loaded from the node. Refer to the error message text.
EID-3058 The file {0} does not exist. Refer to the error message text.
EID-3059 An error occurred while refreshing. There was an error while refreshing.
EID-3060 The ALS recovery pulse interval must be between {0} seconds
and {1} seconds.
The automatic laser shutdown (ALS)
Recovery Interval must be between the
specified range of seconds.
EID-3061 The ALS recovery pulse duration must be between {0} seconds
and {1} seconds.
The automatic laser shutdown (ALS)
Recovery Duration must be between the
specified range of seconds.
EID-3062 An error occurred while setting values in the table. Refer to the error message text.
EID-3064 This is not a G1000 card. This card is not a G1000-4 card.
EID-3065 An error occurred while attempting to create this RMON
threshold:
{0}
You must wait some time before you try
again.
EID-3066 The sample period must be between 10 and {0}. Refer to the error message text.
EID-3067 The rising threshold must be between 1 and {0}. This is an invalid rising threshold entry. The
valid range is from 1 to the specified value.
EID-3068 The falling threshold must be between 1 and {0}. This is an invalid falling threshold entry.
The valid range is from 1 to the specified
value.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-19
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-3069 The rising threshold must be greater than or equal to the falling
threshold.
Refer to the error message text.
EID-3070 Error in data for ports {0} Exactly one VLAN must be marked
untagged for each port. These changes will not be applied.
CTC encountered data error for the
specified ports. Only one VLAN should be
marked untagged for each port.
EID-3071 An error occurred while retrieving the learned address list. Unable to retrieve the learned MAC address
from the NE.
EID-3072 An error occurred while clearing the learned address. Failure attempting to clear the learned MAC
address from a specific card or Ether group.
EID-3073 An error occurred while clearing the selected rows. Failure attempting to clear the learned MAC
address from a specific card or Ether group.
EID-3074 An error occurred while clearing the learned address list by {0}. Error encountered trying to clear the
learned MAC address from either a VLAN
or a port.
EID-3075 At least one row in the parameter column must be selected. Refer to the error message text.
EID-3076 CTC lost its connection with this node. The NE Setup Wizard
will exit.
Refer to the error message text.
EID-3077 No optical link was selected. Refer to the error message text.
EID-3078 An optical link could not be created. Refer to the error message text.
EID-3079 Defaults cannot be applied to the node. {0} CTC cannot apply the defaults to the
specified node.
EID-3080 CTC cannot navigate to the target tab.
{0}
CTC cannot go to the specified target tab.
EID-3081 The port type cannot be changed. Refer to the error message text.
EID-3082 The {0} extension byte cannot be changed. You cannot modify the specified extension
byte.
EID-3084 An error occurred while retrieving laser parameters for {0}. There is no card, or there was an internal
communications error when attempting to
get the laser parameters for the card.
EID-3085 No OSC Terminations were selected Select an OSC termination and proceed.
EID-3086 One or more Osc terminations could not be created. Refer to the error message text.
EID-3087 The OSC termination could not be edited. Refer to the error message text.
EID-3088 No {0} card is present to switch. No card of the specified type is available to
switch.
EID-3089 The {0} state cannot be used or changed when the {1} has
failed or is missing.
You cannot use or change the specified state
when the card is failed or missing.
EID-3090 The operation cannot be performed because the {0} is
{1}LOCKED_ON/LOCKED_OUT.
You cannot perform operation.
EID-3091 The operation cannot be performed because the protect card is
active.
Refer to the error message text.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description

4-20
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
78-19418-01
Chapter 4 Error Messages
EID-3092 The requested action cannot be applied because the service
state is invalid.
Select another service state and proceed.
EID-3093 The operation cannot be performed because the duplex pair is
{0}locked.
Refer to the error message text.
EID-3094 The operation cannot be performed because no cross-connect
redundancy is available.
You cannot perform the requested operation
on the cross connect card without having a
backup cross connect card.
EID-3095 The deletion failed because the circuit is in use Refer to the error message text.
WID-3096 An internal communication error was encountered while
retrieving laser parameters.
This can happen when equipment is not present or when
equipment is resetting.
Check the equipment state and try to refresh the values again.
Refer to the warning message text.
EID-3097 The ring termination is in use. The ring termination you are trying to
access is in use. Try after sometime.
EID-3098 No ring terminations were selected. Select one of the ring terminations.
EID-3099 The entered key does not match the existing authentication key. Check the authentication key and reenter.
EID-3100 An error occurred during authentication. There was an error in authentication. Verify
that the key does not exceed the character
limit.
EID-3101 The DCC metric must be between 1 and 65535. The DCC metric should be in the range of 1
to 65535.
EID-3102 The DCC metric is invalid. There was an invalid DCC metric.
EID-3103 The IP address {0} is invalid}. The IP address is invalid.
EID-3104 The router priority must be between 0 and 255. The router priority should be in the range of
0 to 255.
EID-3105 The router priority is invalid. The router priority is invalid.
EID-3106 The hello interval must be between 1 and 65535. The hello interval should be in the range of
1 to 65535.
EID-3107 The hello interval is invalid. The hello interval is invalid.
EID-3109 The dead interval must be between 1 and 2147483647. The dead interval value must be between 1
and 2147483647.
EID-3110 The dead interval must be larger than the hello interval. Refer to the error message text.
EID-3111 The LAN transmit delay must be between 1 and 3600 seconds. The LAN transit delay should be in the
range of 1 to 3600 seconds.
EID-3112 The transmit delay is invalid. The transmit delay is invalid.
EID-3113 The retransmit interval must be between 1 and 3600 seconds. The retransmit interval should be in the
range of 1 to 3600 seconds.
EID-3114 The retransmit interval is invalid. The retransmit interval is invalid.
Table 4-1 Error Messages (continued)
Error/Warning
ID Error/Warning Message Description
Other manuals for ONS 15454 Series
8
This manual suits for next models
6
Other Cisco Multi-Service Platform manuals

Cisco
Cisco ONS 15454 SDH E1-75 User manual

Cisco
Cisco ONS 15600 User manual

Cisco
Cisco ONS 15454 M6 User manual

Cisco
Cisco IP DECT 6800 Series User manual

Cisco
Cisco ONS 15454 Series User manual

Cisco
Cisco ONS 15454 Instruction sheet

Cisco
Cisco ONS 15454 SDH E1-75 User manual

Cisco
Cisco ONS 15454 Series Manual

Cisco
Cisco ONS 15540 ESPx Manual

Cisco
Cisco ONS 15305 User manual