Cisco Digital Media System 3.5 Instruction Manual

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Cisco Digital Media System 3.5 Appliance
Administration Guide
Text Part Number: OL-11574-02

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Cisco Digital Media System 3.5 Appliance Administration Guide
© 2006 Cisco Systems, Inc. All rights reserved.

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CONTENTS
Preface iii
Objective iii
Audience iii
Document Organization iv
Document Conventions iv
Related Documentation v
Changes to This Document v
Obtaining Documentation v
Cisco.com v
Product Documentation DVD vi
Ordering Documentation vi
Documentation Feedback vi
Cisco Product Security Overview vi
Reporting Security Problems in Cisco Products vii
Product Alerts and Field Notices vii
Obtaining Technical Assistance viii
Cisco Technical Support & Documentation Website viii
Submitting a Service Request ix
Definitions of Service Request Severity ix
Obtaining Additional Publications and Information ix
CHAPTER 1Introduction 1-1
Glossary 1-1
About the Cisco Digital Media System 1-1
Applications 1-2
Cisco Video Portal 1-2
Cisco Digital Media Manager 1-3
DMS 3.5 Requirements 1-3
DMS 3.5 Setup Prerequisites 1-5
CHAPTER 2Setting up the Video Portal 2-1
Setting up the Video Portal 3.5 Server Appliance 2-1

Contents
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CHAPTER 3Installing and Configuring the Cisco Digital Media Manager 3.5 Appliance 3-1
Installing the Cisco Digital Media Manager 3.5 Appliance 3-1
Configuring the Cisco Digital Media Manager (DMM) 3.5 3-18
CHAPTER 4Using the Cisco Video Portal AAI 4-1
CHAPTER 5Using the DMM 5-1

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Preface
This preface explains the objectives, intended audience, and organization of Cisco Digital Media System
3.5 Appliance Administration Guide and describes the conventions that convey instructions and other
information.
The preface contains the following sections:
•Objective
•Audience
•Document Organization
•Document Conventions
•Related Documentation
•Changes to This Document
•Obtaining Documentation
•Documentation Feedback
•Cisco Product Security Overview
•Product Alerts and Field Notices
•Obtaining Technical Assistance
•Obtaining Additional Publications and Information
Objective
This administration guide describes how to administer the DMS system.
Audience
This guide is intended for DMS administrators.

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Preface
Document Organization
Document Organization
This guide contains the following chapters and appendixes:
•Chapter 1, “Introduction,” provides an introduction to DMS.
•Chapter 2, “Setting up the Video Portal,” details how to set up the Cisco Video Portal.
•Chapter 3, “Installing and Configuring the Cisco Digital Media Manager 3.5 Appliance,” describes
how to configure the DMM appliance.
•Chapter 4, “Using the Cisco Video Portal AAI,” provides information on the Video Portal AAI.
•Chapter 5, “Using the DMM,” provides instructions on how to use the Digital Media Manager.
Document Conventions
This guide uses the convention where the symbol ^ represents the key labeled Control. For example, the
key combination ^z means hold down the Control key while you press the zkey.
Command descriptions use these conventions:
•Examples that contain system prompts denote interactive sessions, indicating the commands that
you should enter at the prompt. The system prompt indicates the current level of the EXEC
command interpreter. For example, the prompt router> indicates that you should be at the user
level, and the prompt router# indicates that you should be at the privileged level. Access to the
privileged level usually requires a password. Refer to the related software configuration and
reference documentation listed in “Related Documentation” for additional information.
•Commands and keywords are in boldface font.
•Arguments for which you supply values are in italic font.
•Elements in square brackets ([ ]) are optional.
•Alternative but required keywords are grouped in braces ({}) and separated by vertical bars (|).
Examples use these conventions:
•Terminal sessions and sample console screen displays are in screen font.
•Information you enter is in boldface screen font.
•Nonprinting characters, such as passwords, are in angle brackets (< >).
•Default responses to system prompts are in square brackets ([]).
•Exclamation points (!) at the beginning of a line indicate a comment line.
Caution Means reader be careful. You are capable of doing something that might result in equipment damage or
loss of data.
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.

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Preface
Related Documentation
Timesaver Means the described action saves time. You can save time by performing the action described in the
paragraph.
Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. To see translations of the warnings that appear in
this publication, refer to the Regulatory Compliance and Safety Information document that
accompanied this device. Statement 1074
Related Documentation
Refer to the Cisco Digital Media System Documentation Roadmap for a list of related documentation:
http://www.cisco.com/en/US/products/ps6681/products_documentation_roadmap09186a0080720650.h
tml
Changes to This Document
Table 1 lists the technical changes made to this document since it was first printed.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. This section explains the
product documentation resources that Cisco offers.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Table 1 Changes to This Document
Revision Date Change Summary
OL-11574-01 October, 2006 Initial release of the document

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Preface
Documentation Feedback
Product Documentation DVD
The Product Documentation DVD is a library of technical product documentation on a portable medium.
The DVD enables you to access installation, configuration, and command guides for Cisco hardware and
software products. With the DVD, you have access to the HTML documentation and some of the
PDF files found on the Cisco website at this URL:
http://www.cisco.com/univercd/home/home.htm
The Product Documentation DVD is created and released regularly. DVDs are available singly or by
subscription. Registered Cisco.com users can order a Product Documentation DVD (product number
DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation
Store at this URL:
http://www.cisco.com/go/marketplace/docstore
Ordering Documentation
You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order
Cisco documentation at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
If you do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Documentation Feedback
You can provide feedback about Cisco technical documentation on the Cisco Technical Support &
Documentation site area by entering your comments in the feedback form available in every online
document.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you will find information about how to do the following:
•Report security vulnerabilities in Cisco products
•Obtain assistance with security incidents that involve Cisco products
•Register to receive security information from Cisco
A current list of security advisories, security notices, and security responses for Cisco products is
available at this URL:
http://www.cisco.com/go/psirt
To see security advisories, security notices, and security responses as they are updated in real time, you
can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS)
feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

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Product Alerts and Field Notices
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability
in a Cisco product, contact PSIRT:
•For emergencies only—[email protected]
An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.
•For nonemergencies— [email protected]
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to
encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been
encrypted with PGP versions 2.xthrough 9.x.
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your
correspondence with PSIRT is the one linked in the Contact Summary section of the Security
Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending
any sensitive material.
Product Alerts and Field Notices
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field
Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool
on Cisco.com. This tool enables you to create a profile and choose those products for which you want to
receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com
user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the
tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

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Obtaining Technical Assistance
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The
Cisco Technical Support & Documentation website on Cisco.com features extensive online support
resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center
(TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact
your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The website is
available 24 hours a day at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com
user ID and password. If you have a valid service contract but do not have a user ID or password, you
can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a
request for service online or by phone. You can access this tool from the Cisco Technical Support &
Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and
then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search
options: by product ID or model name; by tree view; or, for certain products, by copying and pasting
show command output. Search results show an illustration of your product with the serial number label
location highlighted. Locate the serial number label on your product and record the information before
placing a service call.
Tip Displaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the web page
by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the entire
Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box
and then click the Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click Contacts &
Feedback at the top of any Cisco.com web page.

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Obtaining Additional Publications and Information
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and
S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: [phone]
Australia: 1 800 805 227
EMEA: [phone]
USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.
Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations.
You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operations are negatively affected by inadequate performance of Cisco products. You and
Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired while most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
•The Cisco Online Subscription Center is the website where you can sign up for a variety of
Cisco e-mail newsletters and other communications. Create a profile and then select the
subscriptions that you would like to receive. To visit the Cisco Online Subscription Center,
go to this URL:
http://www.cisco.com/offer/subscribe

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Obtaining Additional Publications and Information
•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief
product overviews, key features, sample part numbers, and abbreviated technical specifications for
many Cisco products that are sold through channel partners. It is updated twice a year and includes
the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick
Reference Guide, go to this URL:
http://www.cisco.com/go/guide
•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo
merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training, and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this URL:
http://www.ciscopress.com
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
•Networking products offered by Cisco Systems, as well as customer support services, can be
obtained at this URL:
http://www.cisco.com/en/US/products/index.html
•Networking Professionals Connection is an interactive website where networking professionals
share questions, suggestions, and information about networking products and technologies with
Cisco experts and other networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
•“What’s New in Cisco Documentation” is an online publication that provides information about the
latest documentation releases for Cisco products. Updated monthly, this online publication is
organized by product category to direct you quickly to the documentation for your products. You
can view the latest release of “What’s New in Cisco Documentation” at this URL:
http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm
•World-class networking training is available from Cisco. You can view current offerings at
this URL:
http://www.cisco.com/en/US/learning/index.html

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1
Introduction
This document describes how to install, backup and recover the Cisco Digital Media System (DMS) 3.5
Appliances. The following appliances constitute a Cisco DMS 3.5 system:
•Cisco Video Portal 3.5 and Video Portal Reports 3.5 on MCS 7825-H2 or MCS 7835-H1
•Cisco Digital Media Manager 3.5 on MCS 7835-H1
Glossary
Table 1-1 lists the major terms used in this document and provides their definitions.
About the Cisco Digital Media System
The Cisco Digital Media System (DMS) is a suite of software applications running on dedicated Cisco
Media Convergence Server (MCS) appliances that help enable organizations of all sizes to effectively
create, manage and deliver live and on-demand video over an IP network to any audience. Leveraging
Cisco's best practices from more than a decade of video and Internet initiatives, DMS provides a
comprehensive, high-quality media experience for delivery of critical information to end users with
flexibility, clarity, and impact.
Table 1-1 Glossary
Term Definition
AAI Appliance administration interface for configuring each DMS server appliance
ACNS Cisco Application for Content and Networking Systems: software that runs on the
Cisco Wide Area Application Engine platform for content distribution.
DMM Cisco Digital Media Manager: A Web-based application that allows content authors
to easily manage and publish content to the Cisco Video Portal or other end devices.
DMS Cisco Digital Media System: product family containing the Video Portal and Digital
Media Manager.
IE Microsoft Internet Explorer browser.
WAE Cisco Wide Area Application Engine: hardware platform for application and content
services.
WM Windows Media player or code.

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Chapter 1 Introduction
About the Cisco Digital Media System
The Cisco DMS includes the following:
•Cisco Video Portal and Reporting Tool: A Web-based video portal audiences can use to browse,
search, and view content interactively and a Web-based reporting tool.
•Cisco Digital Media Manager (DMM): A Web-based application that allows content authors to
easily manage and publish content to the Cisco Video Portal or other end devices.
Applications
You can use the Cisco Digital Media System to perform the following functions:
•Communicate effectively to targeted customers, investors, press, and analysts.
•Offer live and on-demand events and meetings to geographically dispersed audiences.
•Deliver critical information and training to employees, suppliers, and partners.
•Provide educational content to students.
Cisco Video Portal
The Cisco Video Portal utilizes standard Web technologies to allow you to deliver a compelling live and
on-demand video experience to your audiences. The Video Portal fits easily into your organization's
existing IT infrastructure and supports established video formats including Windows Media, Real, and
Flash.
The interface allows users to conveniently and quickly browse, search, and view content interactively.
The Video Portal provides the following benefits for users:
•Program Guide Listing and Keyword Search—Easily locate media by content category, title, or
keyword.
•Customizable Play lists—A dynamic list of videos programmed by content publishers or
bookmarked by individual users.
•Supplemental Content—View supplemental information with each video such as tickers, further
reading, related videos, Web sites, and downloadable materials.
•Advanced Player Controls and Full Screen—Optimize the viewing experience with enhanced
control of video playback.
•Simultaneous Playback and Thumbnail Preview—Preview other videos during main video
playback.
•Tracking and Reporting—Capture, report, and export content usage.
The Video Portal is accessible to end users via a Web browser and is available in three templates:
1. Flash Only—Runs within a Flash browser plugin and supports video content encoded in the Flash
Sorenson codec.
2. Flash/Windows Media—Runs in a Flash browser plugin in conjunction with a Windows Media
browser plugin and supports video content encoded in the Windows Media codec.
3. Flash/Real—Runs in a Flash browser plugin in conjunction with a Real Player browser plugin and
supports video content encoded in the Real Player codec.

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About the Cisco Digital Media System
Cisco Digital Media Manager
The Cisco Digital Media Manager (DMM) is a Web-based, easy-to-use content management application
for organizing and publishing digital media. This tool is designed to help content authors upload,
catalogue, edit, package, and publish all video content to the Cisco Video Portal or other end device.
The Cisco DMM features allow content publishers to perform the following tasks:
•Easily customize the Cisco Video Portal look-and-feel.
•Add and archive content and assign metadata and keywords.
•Create and manage play lists, ticker alerts, messages, and promotional interstitials.
•Preview content and manage approval workflow.
•Schedule instant and future deployments.
•Take advantage of compatibility with Cisco ACNS and Cisco Wide Area Engines.
•Manage administrator accounts and permissions.
DMS 3.5 Requirements
Table 1-2 outlines the two possible DMS configurations: Class 1 can handle up to 500 concurrent
sessions, which uses an MCS-7825 as a hardware platform for the Video Portal and Video Portal Reports,
and Class 2 can handle up to 1,000 concurrent sessions, which uses an MCS-7835 for a Video Portal and
Video Portal Reports.
Table 1-3 outlines the client hardware and software requirements for operating components of the Cisco
DMS 3.5. It illustrates the different OS/browser/plugin/codec combinations supported by each Video
Portal template. The DMM client requirements are identical to the Video Portal client requirements. You
will need to know this information in order to properly configure the connected Cisco Video Portal.
Please refer to the DMS 3.5 Release Notes for any caveats and the Cisco Video Portal User Guide for
more information.
Table 1-2 DMS 3.5 Server Appliance Configuration Options
Configuration DMM 3.5
Cisco Video Portal 3.5 + Video
Portal Reports 3.5
Class 1 MCS-7835-H1 MCS-7825-H2
Maximum Threshold:
500 concurrent sessions
Class 2 MCS-7835-H1 MCS-7835-H1
Maximum Threshold:
1,000 concurrent sessions

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Chapter 1 Introduction
About the Cisco Digital Media System
The Cisco Video Portal Reporting Tool 3.5 Client Requirements for browsers are:
•Windows:
– Internet Explorer 5.5 (Minimum) with Adobe SVG Plug-in 3.0 or greater
– Firefox 1.5 or greater
•Linux/Unix:
– Firefox 1.5 or greater required
•Mac:
– Firefox 1.5 or greater required
Table 1-3 Cisco Video Portal Template and Cisco DMM 3.5 Client Requirements
Video Portal Template Required Browser Plug-ins Supported Browser Supported Codec
Flash Only Flash 7+ (Minimum) Flash 8 +
(Recommended)
Windows:
•Internet Explorer 6.0 or greater,
Mozilla 1.8 or greater, or Firefox
1.07 or greater (Recommended)
Linux/Unix:
•Mozilla 1.0 (Minimum) or
Firefox 1.5 (Minimum)
•Mozilla 1.8 or greater, or Firefox
1.07 or greater (Recommended)
Mac:
•Safari 2.0 (Minimum)
•Safari 2.0 or Firefox 1.5 or
greater (Recommended)
Flash 7+ Sorenson
Flash/Windows
Media
Flash 7+ and Windows Media 9+
(Minimum)
Flash 8+ and Windows Media 10+
(Recommended)
Windows:
•Internet Explorer 6.0 or greater,
Mozilla 1.8 or greater, or Firefox
1.5 or greater (Recommended)
Windows Media 9+
Flash/Real Player Flash 7+ and Real One+
(Minimum)
Flash 8+ and Real 10+
(Recommended)
Windows:
•Internet Explorer 6.0 or greater,
Mozilla 1.8 or greater, or Firefox
1.5 or greater (Recommended)
Linux/Unix:
•Mozilla 1.0 (Minimum) or
Firefox 1.0 (Minimum)
•Mozilla 1.8 or greater, or Firefox
1.5 or greater (Recommended)
Mac:
•Safari 2.0 (Minimum)
•Safari 2.0 or Firefox 1.5 or
greater (Recommended)
Real Player 8+

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Chapter 1 Introduction
About the Cisco Digital Media System
DMS 3.5 Setup Prerequisites
The following procedures must be completed before setting up a DMS Server Appliance:
1. Procure a separate computer and ensure that it will have network access to the DMS server
appliances.
2. On that computer, acquire the necessary client software according to the client requirements
specified for each application above.
3. Ensure Port 22 is not blocked between the Video Portal server appliance and the DMM server
appliance.
4. Ensure the DMM server appliance is not blocked on Port 8080 for authorized users.
5. Ensure that the Video Portal server appliance is not blocked on Port 80 for authorized users (Video
Portal) and Port 8080 for authorized users (Video Portal Reports).

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Chapter 1 Introduction
About the Cisco Digital Media System

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2
Setting up the Video Portal
This chapter describes the procedure for setting up the Cisco Video Portal for the DMS 3.5 Server
Appliance as well as listing the requirements and prerequisites.
Setting up the Video Portal 3.5 Server Appliance
Before you begin to install and configure the Video Portal 3.5 Server Appliance, gather your network
configuration information: DHCP or Static (IP address, subnet mask, and gateway).
Step 1 Plug in the redundant power cables at the back of the server appliance.
Step 2 Plug in the network cable to Port 1 at the back of the server appliance.
Step 3 Connect the server appliance to a monitor using the VGA output in the back of the server appliance.
Step 4 Connect the server appliance to a standard PS2 keyboard using the purple PS2 port located in the back
of the server appliance.
Step 5 Power On the server appliance.
The First boot config tool screen automatically appears the first time you boot the Video Portal server
appliance and takes you to the DMS appliance administration interface (AAI).

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Cisco Digital Media System 3.5 Appliance Administration Guide
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Chapter 2 Setting up the Video Portal
Step 6 Press Enter when you see this screen.