ClearSounds quattro 4 User manual

Thank you for purchasing the ClearSounds Quattro 4.0 Amplified Bluetooth
Communication System. You are either really smart for purchasing the Quattro 4.0 or
someone really likes you and bought this for you. Or maybe you are both smart AND lucky
to have someone who gave you the Quattro 4.0. Either way, nicely done.
The Quattro 4.0 is an innovative Bluetooth Communication System. Bluetooth is a
technology that uses radio transmissions to exchange data between devices over short
distances. It offers an array of features that will connect you to your mobile phone so you
can actually hear the conversations clearly, connect you to your music & TV; bringing
the joy of entertainment back. It will allow you stress-free meetings & one-on-one
conversations by bringing sound directly to your ears, significantly reducing
background noise.
With all this awesomeness comes some new technology that may require a learning
curve. Have no fear; our remarkably patient & passionate team of Customer Solutions
Consultants are here to help. In addition, we have created a pictorial Quick Start Guide
to get you up & running quickly. And that’s not all! We have developed a series of
instructional videos for those of you that really don’t like manuals.
And when you purchase any Connect360 product from ClearSounds, you become a
member of Bluetooth Royalty. Visit our website at www.clearsounds.com for more
information. Learning new technology can be fun! Embrace the experience!
Welcome
1

Contact Information
Please contact us with any questions that you might have. We are happy to assist you!
ClearSounds Communications, Inc.
1743 Quincy Avenue, Suite 155
Naperville, IL 60540 USA
800-965-9043 (toll-free)
Information Online
To view & print additional
copies of this manual,
quick-start guide or
spec sheet or to view
instructional videos,
please visit the Support
Section on our website.
www.clearsounds.com
Welcome
2

The following precautions are the kind of boring, but important information you
should read to ensure maximum performance and safety when using the Quattro
4.0. Although it may seem fairly obvious that standing outside in a lightning storm
wearing an electronic device is not wise, we do have to officially advise you that it’s
not a good idea to do that-- along with these other nuggets of wisdom.
Warnings
Warnings must be observed to prevent bodily injury.
WARNING: Use the equipment only in the described manner to avoid bodily injury or
damage to the equipment.
WARNING: Locate and use the QUATTRO 4.0 away from water and damp areas,
such as swimming pools, bathtubs, sinks and damp basements, and do not use the
QUATTRO 4.0 when you are wet, to avoid electrical shock.
WARNING: Do not overload extension cords or power strips. This can result in
electric shock.
WARNING: Avoid using the QUATTRO 4.0 during an electrical storm. There is a
slight risk of electrical shock from lightning during a storm.
Safety Precautions
3

WARNING: Use the QUATTRO 4.0 only with the supplied AC power adapter assembly.
Other types of power adapter assemblies can damage the QUATTRO 4.0 and cause
personal injury.
WARNING: The QUATTRO 4.0 can amplify volume that can cause hearing loss.
Instruct each user of proper usage, adjust the volume to each user’s personal
preference, and adjust the volume to low when not in use.
WARNING: Do not spill liquid on the QUATTRO 4.0 or clean it while it is plugged in to
AC power. This can cause a short circuit, a fire or electric shock.
WARNING: Do not push any type of object into the QUATTRO 4.0. Contact with
dangerous voltage points can occur, resulting in fire, electric shock or parts damage.
WARNING: Do not disassemble the QUATTRO 4.0. Dangerous voltages or other risks
can occur. Use after incorrect reassembly can lead to electric shock.
WARNING: Keep the QUATTRO 4.0 out of the reach of small children.
WARNING: The QUATTRO 4.0 contains a magnet in the body of the unit. This may
affect pacemakers. If you wear a pacemaker, please check with your instrument
provider to verify if the QUATTRO 4.0 will affect your pacemaker.
Safety Precautions
4

Cautions
Cautions indicate practices that could harm the QUATTRO 4.0 or other objects.
CAUTION: Some electronic devices that are not properly shielded will generate
electromagnetic interference (EMI) that may cause buzzing or odd sounds in the
Quattro 4.0 (or any headset for that matter). Examples include, PC’s, automobiles
and large screen TV’s.
CAUTION: Turn off the QUATTRO 4.0 in any facility where posted notices instruct
you to do so. Hospitals or health care facilities might include equipment that is
sensitive to external RF energy that can cause electromagnetic interference.
CAUTION: While onboard aircraft, turn off the QUATTRO 4.0 in accordance with
airline regulations and crew instructions.
CAUTION: If you use any personal medical device, consult the manufacturer
of the device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
CAUTION: Avoid dropping the QUATTRO 4.0.
Safety Precautions
5

CAUTION: Do not expose the QUATTRO 4.0 to excessive moisture, including sweat,
humidity or steam.
CAUTION: Store the QUATTRO 4.0 in a dry place, and if you do not use it for an extended
length of time, remove the batteries.
CAUTION: Connect the supplied AC power adapter assembly into a surge protector.
Power surges can damage the equipment.
CAUTION: Use only a cloth slightly dampened in a mild soap and water solution to
clean the unit. Do not use harsh chemical or solvent cleaners or abrasive detergents.
CAUTION: In these circumstances, refer to qualified service personnel:
• Liquid spills in the QUATTRO 4.0, or it is exposed to rain or precipitation.
• The QUATTRO 4.0 does not operate according to descriptions in this manual,
or performance distinctly changes.
• The QUATTRO 4.0 is dropped or the casing is damaged.
Safety Precautions
6

Welcome.................................................................................................................1
Safety Precautions..............................................................................................3
Warnings.............................................................................................................3
Cautions..............................................................................................................5
Table of Contents....................................................................................................7
Unpack ...................................................................................................................9
Getting Familiar ...................................................................................................10
Getting Started .....................................................................................................14
Engage the Battery ...........................................................................................15
Charge the Battery ...........................................................................................16
Pairing ..............................................................................................................16
Connecting........................................................................................................17
Breaking the Connection ..................................................................................20
Operating the Quattro 4.0.....................................................................................22
Hearing through the Quattro 4.0.......................................................................22
Voice Control.....................................................................................................23
Calling...............................................................................................................24
Contents
7

Call Waiting.......................................................................................................28
Caller ID List .....................................................................................................30
BT4 Removable Bluetooth Mic .............................................................................32
Breaking Mic Connection ..................................................................................35
Reconnecting Mic Connection...........................................................................36
Listen to Audio ..................................................................................................37
Intercom Feature ..............................................................................................38
Resetting the Quattro 4.0..................................................................................40
Troubleshooting ...................................................................................................41
Power and Connection ......................................................................................41
Sound................................................................................................................43
Warranty ..........................................................................................................45
Additional Products ..........................................................................................47
Bluetooth Terms...................................................................................................48
Contents
8

QUATTRO 4.0
neckloop with
removable
Bluetooth Mic (BT4)
Loop and loop
adjustment toggle
USB charging
cable
AC adapter
SmartSounds
Ear buds (RS063)
Unpack
Ensure that your packing box includes all of these parts. If any parts are missing
or damaged, please contact your vendor or ClearSounds.
IMPORTANT: YOUR RECEIPT IS REQUIRED FOR WARRANTY. PLEASE RETAIN
YOUR RECEIPT.
Contents
9

Earbud Jack: This jack accepts any
3.5mm audio only headsets. We
package the Quattro 4.0 with our
patented SmartSounds Ear buds.
MFB Base Multi-function Button: This button
is used to initiate & answer calls, turn the Quat-
tro on & off, activate the LCD screen to view, pair
the Quattro 4.0 to Bluetooth devices (i.e. mobile
phone) switch between calls & initiate Siri or
S-Voice for voice activation.
Charge indicator: This light
shows red when charging
and turns to a solid blue
when fully charged.
Charging port: This is where you
plug the micro USB charging cable
in to the Quattro 4.0.
Getting Familiar
10

8-wire Neckloop: This
cord hangs the Quattro
4.0 around your neck like
a necklace. This is an
8-wire loop that connects
to hearing aids with t-coils
delivering sound directly
through the hearing aids
when they are in t-mode.
MMFB Microphone Multi-function
Button: This button is used to pair
the removable Bluetooth mic to the
Quattro 4.0 base. It is also used to
make a connection between the
Quattro 4.0 base and the removable
mic.
Charging Pegs: These
pegs fit into the charging
contacts (dimples) on the
Quattro 4.0 Base when
the mic is attached to the
Quattro 4.0 Base.
BT4 Removable Bluetooth Mic: This entire disc is
the removable mic. It magnetically connects to the main
base. When charging the Quattro 4.0, make sure to have
the mic connected as this is how the mic charges.
Getting Familiar
11

Home Screen: The screen
displays the following
information:
a) Devices connected to
the Quattro 4.0
b) Headphones plugged
into the Quattro 4.0
c) Battery charge level
The Home Screen display
remains for approximately
8 seconds, then goes dark.
To activate the screen,
simply tap the Touch
Function Key (TFK).
Main Base Unit TFK Touch Function
Key: The touch sensor
is used to answer & end
phone calls. It activates
the LCD screen to view.
It pauses & plays music.
Tap twice to active the
voice control for the
second device. -- See
page 23, Step 1 of Voice
control.
Volume & Scroll Touch
Keys: These keys are
used to turn the volume
up or down and to scroll
through the menu or skip
forward & back when
listening to music tracks.
Getting Familiar
12

Battery Engage Switches: There is a battery engage switch on both the removable
mic and the Base. This switch MUST be in the +position on both the Mic & Base for
the unit to function. By switching to the – position, the battery is disengaged from
the circuit. This switch does NOT need to be put in the –position. The purpose is
to protect the integrity of the battery when stored in the warehouse.
Charging Dimples: These holes are where the charging
pegs (see page 11) are placed when the mic is attached
to the base. The mic must be attached when charging
the unit in order for the mic batteries to charge.
Engagement + / -
13

Before using your Quattro 4.0 for the first time, there are four (4) key steps you
need to take to get started.
1. Engage the Battery on both the Quattro 4.0 base and the mic.
2. Charge the Quattro 4.0 with the removable mic attached.
3. Pair the Quattro 4.0 with your Bluetooth devices.
4. Connect the Quattro 4.0 to the devices you have paired it with.
(max. 2 at a time)
In the following pages, we will walk you through each step in this order. At the
back of the manual, you will find a glossary of key terms we use.
It would be a good idea to get familiar with these terms as it will make setting
up and using your Quattro 4.0 so much easier. Plus, throw out some of these
words and you’ll sound really smart at the next party you go to.
Getting Started
14

Engage the Battery +/-
On the back of both the Quattro 4.0 base and the BT4 Removable Mic,
there is a small switch labeled +/- . Using a paperclip or pen tip,
move the switch to the + position. This is the one & only time you
will ever need to touch this switch.
In order to preserve the integrity of the battery while the Quattro 4.0 travels
from the production line, to our warehouses and the warehouse of resellers
throughout the country, we protect it by keeping the battery “disengaged.”
Similar to the tab you might see on a battery-operated toy when it sits on the
shelf in a store or like hearing aid batteries in their packaging. Once you remove
the tab, the battery “engages.” You will only need to do this once. This is NOT an
on/off switch.
Getting Started
15

Charge the Battery
1. Connect the
Removable Bluetooth
Mic (BT4) to the
Quattro Base.
2. Connect the small
USB connector end of
the charging cable to
the Quattro. Connect the
large USB connector end
to the AC adapter.**
3. Plug the AC Adapter
into a wall outlet or
surge protector.
** You can also charge the Quattro 4.0 by plugging the large USB connector
end into the USB port on your desktop or laptop computer. Make sure the
computer is plugged into a power outlet.
Getting Started
16

Charging will display on the screen and the indicator
light will be red on the BT4 Bluetooth Mic.
The Quattro 4.0 is fully charged when the indicator light
turns blue and 100% charging displays on the
screen. The battery icon will show full.
Charge your Quattro 4.0 every night for
maximum performance.
To protect your Quattro 4.0 from power
surges while charging, plug into a surge
protector.
Pairing & Connecting
About Pairing: Now that you have the Quattro 4.0 fully charged, it’s time to pair
the Quattro 4.0 to your Bluetooth devices. The first time that you use a Bluetooth
device with the Quattro 4.0 you must pair the device with the Quattro 4.0. Pairing
is the process of creating a constant link between the Quattro 4.0 and the
Bluetooth device. It’s kind of like square dancing in junior high school gym class.
The teacher first “pairs” you with a dance partner. You’re not dancing yet; you
are just standing there “paired” together.
Charge the Battery
Getting Started
17

About Connecting: Once a device is paired with the Quattro 4.0, it automatically
connects with the Quattro 4.0 so that you can listen to the device through your
Quattro 4.0. Once connected, the Quattro 4.0 lists the connected device on its
screen. The Quattro 4.0 will automatically connect when:
• The Quattro 4.0 and the device are within 30 feet of each other (in range).
• The Quattro 4.0 and the device are both turned on.
• Bluetooth has been enabled on the device.
Pair & connect the Quattro 4.0 with a Bluetooth-enabled device for
the first time:
Getting Started
18
1. The Quattro 4.0 must be powered off. We have not provided instructions on
turning it on yet, so unless you’ve gotten ambitious and figured out how to
turn it on, it should be powered off.
2. Put your Bluetooth device in Pairing Mode. Consult the User Guide for
your Bluetooth device for detailed instructions on how to put that device
in pairing mode.
3. On the Quattro 4.0, press and hold the MFB (multi-function button.)
You will see Power On, keep holding MFB until Pairing appears
on the screen.