14. The Baha SoundArc band feels stiff. How much
force is required to adjust the Baha SoundArc?
The Baha SoundArc features a durable steel band and as such,
may require a firm grip when bending and adjusting. In some
cases you may need to cross the silicone tips to close tighter,
or open arms up to 150 degrees to widen. There is little risk of
damage to the band when adjusting.
15. What should be done if there is a gap between the
Baha SoundArc and the back of the patient’s head?
If there is a gap at the back of the head, but the Connector
disc is flush in the correct position, consider fitting a
smaller size of the Baha SoundArc. If there is a gap between
the Connector disc and/or the skin or silicone tips, make
adjustments to the arms of the band starting from the back
of the head. Consult the Professional Quick Fitting Guide for
support on how to achieve the best fit.
16. How should the Baha SoundArc be adjusted
if a patient cannot find the optimal size?
Not all patients may find a perfect fit with one of the Baha
SoundArc sizes. For patients with heads smaller than the
smallest size Baha SoundArc, the Baha Softband may be
a better solution. For patients in between sizes, use the
placement of the Connector disc and silicone tips as an
indicator for the better choice (Connector disc sits flush
and the tips slightly in front of the ear) and then adjust the
rest of the band accordingly, opening or closing the back of
the band arms.
17. How should the Baha SoundArc be adjusted
if the patient complains of itching or pulling
at the silicone tips?
Slight itching or “pull” from the soft tips may occur due to the
silicone material being in contact with hair and/or skin. This is
normal, and should decrease with time.
18. How should the Baha SoundArc be adjusted
if the patient complains of pain at the temple?
If discomfort is felt at the temple, open the band at the
back of the head, ensuring the Connector disc remains flush
with the skin when worn. Consider changing to a larger size
or adding a second Connector disc on the opposite side to
evenly distribute the pressure felt. If the silicone tips are
protruding far in front of the ear, consider changing to a
smaller size. Always use a Baha SoftWear pad and ensure the
entire disc sits flush against the skin. Consult the Professional
Quick Fitting Guide for support on achieving a comfortable fit
for the best hearing performance.
19. Can I move the Connector disc from the left
to the right side of the Baha SoundArc?
Yes. The Connector disc should sit firmly in place on the
sleeve of the silicone tip and should not move when Baha
SoundArc is taken on and off. To facilitate easy adjustment
of the Connector disc, pull the silicone sleeve thin and taut
along the band on either side of the Connector disc. The disc
should begin to spin or slide freely. When the disc is placed
in the desired location, push the sleeve of the silicone tip
together at both ends towards the disc, “fattening” it to hold
the disc in place.
20. How long can the Baha SoundArc be worn?
The Baha SoundArc can be worn during an entire hearing day,
but actual wearing time should be determined by the patient’s
comfort level. Consider short wearing periods in the beginning
as the patient learns to adapt to the comfort and fit.
21. What color options are available
for the Baha SoundArc?
All Baha SoundArc are shipped in the solid black color
set (black band and silicone tips). For patients wishing to
customize their Baha SoundArc, colored silicone tips are
available. The black band cannot be changed.
Handling Tip: The best way to change the silicone tip is to roll
the tips on the Baha SoundArc between your fingers, while
pulling on the sleeve to gently massage the silicone tip off the
band. With a new tip in place at the end of the band, repeat
the procedure in the opposite direction, rolling and gently
lengthening and compressing the tip sleeve to move it down
the arm of the band. There should be no excess material in
between the end of the band and outer edge of tip, and the
silicone grip pieces should face inwards towards the temple
when placed on the head.
