CohuHD Costar 3440HD Series User manual

Installation Manual
1
3440HD Series
Installation Manual
9992000 Rev B
youtube.com/CohuHD
LinkedIn.com/company/CohuHD
twitter.com/CohuHD
facebook.com/CohuHD
CohuHD.com
[phone]
© CohuHD Costar, LLC reserves the right to change specifications without notice

Installation Manual
3
Table of Contents
1.0 General Information 5
1.1 About This Document 5
1.2 Additional Information and Documents Related to the Camera System 5
1.3 Copyright/Intellectual Property Rights Statement 5
1.4 FCC Compliance 5
1.5 Support Services 5
2.0 Returns 6
2.1 Instructions 6
2.2 Shipment 6
3.0 Safety 7
3.1 Instructions 7
3.2 Grounding 8
4.0 Package Contents 9
5.0 Product Overview 10
6.0 Factory Defaults 11
6.1 Factory Default IP Address and Settings 11
6.2 Factory Default User Names and Passwords 11
7.0 Connections 12
7.1 RJ45 Pinout 12
7.2 Waterproof Coupler Assembly 12
7.2.1 Parts 12
7.2.2 Assembly 12
8.0 Best Practices 15
9.0 Installation 16
9.1 Mounting Installation Instructions 17
9.1.1 Typical Wall Mount Installation 18
9.1.2 Typical Pole Mount Installation 19
10.0 Camera URLs 20
10.1 Camera Default Passwords 20
10.2 Network Video Ports Required for RTSP 20
10.3 Video Stream Connection URL’s 20
10.4 PTZ Field of View Management 20
11.0 System Requirements 21
11.1 Requirements 21
11.2 Recommended Computer Specifications 21
12.0 Optional Accessories 22
13.0 Service 23
13.1 Maintenance 23
13.2 Troubleshooting 24
14.0 Warranty 25

Installation Manual 1.0 General Information
5
Note: All graphics contained within this document, including images and other displays, are for reference
use only and are subject to change.
1.0 General Information
Congratulations on your purchase of a CohuHD Rugged Outdoor Camera System!
Please be sure to carefully review the Installation and Operation manuals for your product before starting the
installation process.
1.1 About This Document
This document contains information on how to install and maintain the 3440HD Series. Please read this
manual carefully prior to installation to prevent any accidental damage or misuse. The manual is available
from the CohuHD website at http://www.cohuhd.com/Support/Product-Documentation.
The information in this manual is subject to change without notice. Please refer to the above website for the
latest information
1.2 Additional Information and Documents Related to the Camera System
For information on the camera system operation, see Operation manual. The manual is available from the
CohuHD website at http://www.cohuhd.com/Support/Product-Documentation.
1.3 Copyright/Intellectual Property Rights Statement
Copyright © 2015, 2016, 2017, 2018, 2019 CohuHD Costar, LLC. CohuHD Costar, LLC has intellectual
property rights to technology embodied in the product described in this manual. CohuHD Costar™ and
OCTIMA™ are trademarks of CohuHD Costar, LLC.
1.4 FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or modifications to this device void the
warranty.
1.5 Support Services
Please contact CohuHD Customer Service Department for technical assistance at [phone] option 2.

Installation Manual 2.0 Returns
6
Note: If you have any issues, please refer to section "Support Services" on page 5 for assistance.
Important: If the camera needs to be shipped, please use the original packaging material which was
designed to protect the product during transportation. If the original packaging is lost or damaged, please
order a replacement from Customer Service.
2.0 Returns
2.1 Instructions
This item was thoroughly tested and carefully packed at the factory prior to shipping. Upon acceptance by the
carrier, the carrier assumes responsibility for the item’s safe arrival. If you receive the item in a damaged
condition, apparent or concealed, a claim for damage must be made to the carrier.
If a visual inspection shows damage upon receipt of this shipment, it must be noted on the freight bill or
express receipt and the notation signed by the carrier’s agent. Failure to do this can result in the carrier
refusing to honor the claim.
When the damage is not apparent until the unit is unpacked, a claim for concealed damage must be made.
Make a mail or phone request to the carrier for inspection immediately upon discovery of the concealed
damage. Keep all cartons and packing materials.
To return the product to the factory for service, please contact the Customer Service Department for a Return
Material Authorization (RMA)Number.
Prominently display the RMA number on the outside of the shipping container(s) and on paperwork contained
inside. Give a brief description of why the equipment is being returned and list the symptoms of any problems
being experienced with the equipment.
2.2 Shipment

Installation Manual 3.0 Safety
7
Warning: Do not remove the covers or housing. There are no user-serviceable parts inside.
Warning: PoE++ (Power over Ethernet) injectors used with this camera system may operate from 100-240
Vac. These voltages are dangerous. Use extreme care working with equipment connected to these
voltages.
Note: NFPA 70 (Articles 800.30 and 830.30), National Electric Code® requires that a listed primary
protector be installed on the conductors of outdoor communication circuits entering a premises, as close as
possible to the point of entrance. The primary protector must be appropriate to the circuit type (PoE, PoE++,
or Ethernet).
Warning: Voltages that present a shock hazard may exist on PoE circuits. Use caution to avoid direct
contact with exposed, bare Ethernet circuit conductors or connector contacts.
Warning: Do not use y-cables or other non-standard wiring schemes.
Caution: In order to prevent damage or deterioration of the optical system avoid pointing the camera system
directly toward thesun.
3.0 Safety
3.1 Instructions
 Installation must be done by qualified installers, and conform to all local codes and regulations.
 All servicing must be performed by qualified service personnel. Procedures in this manual do not
require entry into the housing of the camera system. The unit contains sensitive devices that can be
damaged by static discharge. To reduce the risk of electric shock and damage to the unit by static dis-
charge do not perform any servicing other than described in these instructions. If the unit is defective,
please contact the Customer Service Department for technical assistance.
 It is the user’s responsibility to ensure that the mounting methods are safe and adequate for the loc-
ation.
 Use only stainless steel (SS) hardware to fasten the mount to an outdoor surface.

Installation Manual 3.0 Safety
8
Note: Refer to " Best Practices" on page 15 Surge Protection Devices for additional information on
grounding and surge protection concepts.
3.2 Grounding
 To provide protection against electrical surges induced by lightning, static charges, or any other cause,
the camera and cabling system must be properly grounded to earth. For installation on a building, the
camera must be bonded (that is, provided with a low impedance connection) to the building’s structural
earth ground system. For installation on a metal pole with a proper ground system at the base, the cam-
era must be bonded to the pole. For installation on a non-grounded or insulated support, the camera
must be grounded with an adequate ground strap or wire between the camera and a nearby ground sys-
tem, or to a ground system installed at the base of the support. Failure to adequately ground the cam-
era may lead to failure of the camera. This applies to low voltage (24 Vac and PoE cameras) as well as
to 120 Vaccameras.
 Failures due to surges are not covered by the warranty, as they are not due to defects in mater-
ial or workmanship, and it is the installer’s responsibility to meet these grounding require-
ments.

Installation Manual 4.0 Package Contents
9
Note: If you are missing any items, please refer to section "Support Services" on page 5 for assistance.
4.0 Package Contents
Upon opening of the products shipping package, please verify you have received the following items:
1. CohuHD 3440HD Camera System
2. Quick Disconnect Coupler 1.5”NPT
3. PoE++ Power Supply + US AC Cord
4. IP67 RJ45 Coupler
5. Documents:
 Thank You Letter
 IP67 RJ45 Coupler Assembly Instructions (Optional)

Installation Manual 5.0 Product Overview
10
5.0 Product Overview
1. 1.5” NPT Quick DisconnectCoupler
2. Camera Sunshield /Enclosure
3. Camera PTZ Assembly and Dome (x4)

Installation Manual 6.0 Factory Defaults
11
6.0 Factory Defaults
6.1 Factory Default IP Address and Settings
The camera is shipped with the following network settings:
 IP Address: 192.168.2.150
 Subnet Mask: 255.255.255.0
 Gateway: 192.168.2.1
6.2 Factory Default User Names and Passwords
The camera is shipped with the usernames and passwords shown in the table.
Access Level Username Password
Administrator admin admin

Installation Manual 7.0 Connections
12
Note: If you are missing any items, please contact CohuHD Customer Service Department for technical
assistance at [phone] option 2.
Note: Installation Manuals are available at CohuHD website at: http://www.cohuhd.com/Support/Product-
Documentation
Warning: Do not use tools. All parts must be hand assembled.
7.0 Connections
7.1 RJ45 Pinout
Cat5E or 6 Wire Color RJ45 Pin
RJ45 Function
Ethernet PoE
WHITE/ORANGE 1 TX+ -VDC
ORANGE 2 TX- -VDC
WHITE/GREEN 3 RX+ +VDC
GREEN 6 RX- +VDC
WHITE/BLUE 5 +VDC
BLUE 4 +VDC
WHITE/BROWN 7 -VDC
BROWN 8 -VDC
7.2 Waterproof Coupler Assembly
7.2.1 Parts
The coupler comes pre-assembled.
The coupler consists of the following parts:
1. Sealing Nut (2pcs)
2. Seal (2pcs)
3. Sealing Collar (2 pcs)
4. Coupler Body with Two-Way RJ45 Port
7.2.2 Assembly

Installation Manual 7.0 Connections
13
1. Using head of a pencil or another non-sharp object, push the Seal (2) out of both Sealing Collars (3).
2. If the RJ45 plug has a strain-relief boot, push it away from the RJ45 plug. The strain-relief boot will not
be used.
3. Pass the cable through the Sealing Nuts (1).
4. Pass cable through the Sealing Collar ( 3)
5. Insert the RJ45 plug into the Coupler Body (4).
6. Attached the Sealing Collar (3) tothe CouplerBody (4). Make sureit is tightenedcompletely.
7. Press the Seal (2) to open its notch.
8. Insert the Seal (2) onto the cable, then push the Seal all the way into the Sealing Collar (3).
The Seal should sit completely flushed inside the fingers of the Sealing Collar with edge not protruding.

Installation Manual 7.0 Connections
14
Warning: Tighten by hand and do not over-tighten. Using tools and over-tightening may split the
Seal’s notch, which compromises the waterproof assembly.
9. Now attached the Sealing Nut (1) to the Sealing Collar (3).
The Seal’s notch should join without a flaw.
10. Repeat the steps to connect the network cable to the other side of the coupler.

Installation Manual 8.0 Best Practices
15
8.0 Best Practices
The purpose of this section is to provide recommendations regarding the proper selection and use of Surge
Protection Devices (SPDs) in CCTV systems.
This section is not meant to provide guidance for SPDs selection, placement, and use on incoming utility
power. Always follow local and national electric code and refer to licensed electricians or other trained
professionals for guidance.
Surge Protection Devices are designed to prevent damage to equipment caused by transient voltages from a
number of possible sources. Due to their exposure to the environment, when planning the installation of a
CohuHD camera system, SPDs must be appropriately installed.
Depending on the exact equipment being installed, one or more SPD types must be used to properly protect
from damage caused by electrical surge. There are several types of SPDs:
•AC Power SPDs
•Ethernet SPDs
•Power over Ethernet (PoE) SPDs
•Analog Video SPDs
•Low Voltage DC (Serial Data) SPDs
Each SPD type is designed for a specific application and is only rated to work within the nominal voltage
levels of that application. To provide protection, it is critical that the SPD for your application be of the appro-
priate type and ratings. Refer to the SPD manufacturer for proper device selection for your application.
Placement of SPDs is critical. Per IEEE, NEMA, and industry guidelines, an SPD should be installed within
four feet of the equipment it is protecting. Additionally, SPDs should be installed at each end of all cables
greater than thirty feet in length. In most CCTV applications, this means that a minimum of two SPDs must be
used: one near the camera, and one in the control cabinet that provides network connectivity and power.
Proper orientation is key on many SPDs as they often have PROTECTED and UNPROTECTED terminals,
or DEVICE and LINE terminals. For a typical CCTV application, the UNPROTECTED or LINE terminals
should be used to connect the upper and lower SPDs, while the PROTECTED or DEVICE terminals should
connect to the camera and network switch (or PoE injector). An incorrectly oriented SPD will appear to func-
tion as voltage will still pass through it, however when installed backwards, the device will not provide full pro-
tection. Always verify the orientation of each SPD and contact the manufacturer for assistance.
Lastly, an SPD can only function if it is properly grounded. Unless a lower value is required to meet your local
or project-specific specifications, the grounding array that the SPD is connected to should be no more than
10Ω. All wiring from the ground connection of the SPD should be as short and straight as possible, and all con-
nections should be properly crimped and securely fastened.

Installation Manual 9.0 Installation
16
Warning: Always support a camera until it has been fastened securely.
Caution: Do not use the cable to support the weight of the camera.
9.0 Installation

Installation Manual 9.0 Installation
17
9.1 Mounting Installation Instructions
Locate the 3 Stainless Screws included with the quick Disconnect Bracket. Notice there are :
 2 HEX Bolts of different length used to secure the quick disconnect coupling and 1 Philips head screw
used to attach the safety lanyard (Fig.1).
 Attach the 2 HEX bolts on the top flange of the coupling as illustrated and thread them until they are
flush with the face of the coupling (Fig. 2).
 Attach the coupling to the wall or pole bracket and secure it in place (not illustrated).
 Thread the lanyard to the Philips head screw and attach to the side of the flange as illustrated (Fig. 3).
 The dome should now be hanging from the safety lanyard (not illustrated).
Fig. 1 Fig. 2 Fig. 3
Notice on the top of the dome there is a round disc with 4 Flat Head screws, One Through Hole and one
concave (not through) hole ( Fig. 4).
Connect the Network cable to the site network using the coupler and push the Network cable through the
coupling inside the bracket taking up any slack (not illustrated).
Lift the dome and position it in such a way as to align the Long HEX bolt on the quick disconnect bracket with
the through hole on the dome and the short Hex Bolt with the concave hole (Fig. 5).
Rotate the quick coupling to engage the 4 Flat Head screws by rotating clockwise about 10 degrees. Tighten
both HEX Bolts until they are protruding the same distance from the top flange (Fig. 6).
Fig. 4 Fig. 5 Fig. 6
Tighten all Bolts and screws securing the dome to the bracket.

Installation Manual 9.0 Installation
18
9.1.1 Typical Wall Mount Installation

Installation Manual 9.0 Installation
19
9.1.2 Typical Pole Mount Installation

Installation Manual 10.0 Camera URLs
20
10.0 Camera URLs
10.1 Camera Default Passwords
 User = admin
 Password = admin
10.2 Network Video Ports Required for RTSP
 554: RTSP uses TCP or UDP as its transport protocol.
 UDP Ports: Self-Determined
10.3 Video Stream Connection URL’s
 URL Structure: rtsp://ipaddr/channel#_stream#
 ipaddr: Current IP address of thecamera
 channel#: ch1 or ch2 or ch3 or ch4
 stream#: 0 or 1 [Stream 0 is full HD stream, Stream 1 is CIF resolution stream]
Example URL’s for viewing all four cameras simultaneously:
 VLC Instance 1: rtsp://192.168.2.150/ch1_0
 VLC Instance 2: rtsp://192.168.2.150/ch2_0
 VLC Instance 3: rtsp://192.168.2.150/ch3_0
 VLC Instance 4: rtsp://192.168.2.150/ch4_0
10.4 PTZ Field of View Management
Use ONVIF Device Manager Application available for download at:
https://sourceforge.net/projects/onvifdm