Compaq D310v - Evo - 256 MB RAM User manual

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Quick Setup & Getting Started
Guide
Compaq Evo Desktop D310v Series
Document Part Number: 293386-001
August 2002
This guide provides basic information about setting up and
maintaining your computer.
293386-001.book Page i Friday, July 12, 2002 5:04 PM

© 2002 Compaq Information Technologies, L.P.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information
Technologies Group, L.P. in the U.S. and other countries.
Microsoft, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.
Intel, Pentium, and Celeron are trademarks of Intel Corporation in the U.S. and
other countries.
Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of
Adobe Systems Incorporated.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq Computer Corporation shall not be liable for technical or editorial
errors or omissions contained herein or for incidental or consequential damages
in connection with the furnishing, performance, or use of this material. The
information in this document is provided “as is” without warranty of any kind,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose, and is subject to change without notice. The
warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
This document contains proprietary information that is protected by copyright.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Compaq Computer
Corporation.
ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Quick Setup & Getting Started Guide
Compaq Evo Desktop D310v Series
First Edition (August 2002)
Document Part Number: 293386-001
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Quick Setup & Getting Started Guide 1
Contents
1 Quick Setup
Step 1: Unpack the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Step 2: Confirm the Voltage Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Step 3: Connect External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Step 4: Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Step 5: Connect the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Step 6: Turn On the Personal Computer and Install the Operating System . . . . . . . . . 1–6
Step 7: Turn Off the Personal Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
2 Getting Started
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
File System Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Customizing the Monitor Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Protecting Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Compaq Restore Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Helpful Hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Solving General Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Solving Hardware Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Diagnostic Keyboard LEDs, Front Panel LEDs and Audible Codes . . . . . . . . . . . . . 2–14
Index
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2 Quick Setup & Getting Started Guide
Contents
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Quick Setup & Getting Started Guide 1–1
1
Quick Setup
Step 1: Unpack the Computer
ÅWARNING: Misuse of your personal computer or failure to establish a
safe and comfortable workstation may result in discomfort or serious
injury. Refer to the Safety & Comfort Guide on the Documentation Library
CD for more information on choosing a workspace and creating a safe
and comfortable work environment.This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. For more information, refer to Safety &
Regulatory Information on the Documentation Library CD.
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1–2 Quick Setup & Getting Started Guide
Quick Setup
Step 2: Confirm the Voltage Setting
ÄCAUTION: You should not need to change the voltage setting; however,
you should verify that the voltage selection is compatible with your local
power specifications. Failure to do so could result in damage to your
computer.
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Quick Setup & Getting Started Guide 1–3
Quick Setup
Step 3: Connect External Devices
Connect the monitor, mouse, keyboard, and network cables.
Rear Panel Connectors (Arrangement of connectors may vary by
model.)
ÄCAUTION: Do not add optional hardware devices to your personal
computer until the operating system is successfully installed. Doing so may
cause errors and may prevent the operating system from installing
properly.
1Power Cord Connector
2Voltage Select Switch
3Mouse Connector
4Keyboard Connector
5Universal Serial Bus (USB)
Connectors
6Serial Connector
7Parallel Port Connector
8Monitor Connector
9Headphone/Line-out
Connector
-Audio/Line-in Connector
qMicrophone connector
wGameport connector
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1–4 Quick Setup & Getting Started Guide
Quick Setup
Step 4: Front Panel Components
Front Panel Components
1CD-ROM drive 75 1/4 inch expansion bay
2CD-ROM drive activity light 8Dual-state power button
3Diskette drive 9Power-on light
4Diskette drive activity light -System activity light
5Diskette drive eject button qUSB Connectors
6CD-ROM drive eject button
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Quick Setup & Getting Started Guide 1–5
Quick Setup
Step 5: Connect the Power Cords
Connect the power cords as shown. Turn on the monitor, then turn on
the personal computer.
ÅWARNING: To reduce the risk of electric shock or damage to the equipment:
■Do not disable the power cord grounding plug. The grounding plug is
an important safety feature.
■Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■Disconnect power from the personal computer by unplugging the
power cord from either the electrical outlet or the personal computer.
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1–6 Quick Setup & Getting Started Guide
Quick Setup
Step 6: Turn On the Personal Computer and
Install the Operating System
ÄCAUTION: Do not add optional hardware devices or third-party devices
to your computer until the operating system is successfully installed. Doing
so may cause errors and may prevent the operating system from installing
properly.
Press the power button to turn on the personal computer.
The first time you turn on the personal computer, the operating
system is installed automatically. This process takes about 5 to 10
minutes, depending on which operating system is being installed.
Carefully read and follow the instructions that appear on the screen to
complete the installation.
ÄCAUTION: Once the automatic installation has begun, DO NOT TURN
OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE, unless you are
directed to do so as part of the process. Turning off the personal computer
at any other time during the installation process might damage the
software that runs the personal computer.
When the Welcome to Windows screen is displayed, the Windows
installation process is complete.
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Quick Setup & Getting Started Guide 1–7
Quick Setup
Step 7: Turn Off the Personal Computer
To properly turn off the personal computer, first exit the operating
system. In Windows, click Start > Shut Down.
In Windows operating systems, pressing the power button does not
turn off the power, but causes the personal computer to enter a
low-power state. This allows you to quickly power down, without
closing applications, and to quickly return to the same operational
state without any data loss. To reconfigure the power button to work
in On/Off mode, run Computer Setup. Refer to the Computer Setup
(F10) Utility Guide for Computer Setup instructions.
✎To manually force the computer into an OFF state, press and hold the
power button for four seconds.
ÄCAUTION: Manually forcing the computer off can cause loss of data.
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1–8 Quick Setup & Getting Started Guide
Quick Setup
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Quick Setup & Getting Started Guide 2–1
2
Getting Started
Accessibility
Compaq is committed to designing products, services, and programs
with improved usability and accessibility for all customers. Compaq
products with Microsoft Windows XP preinstalled, or that are XP
Ready, are designed for accessibility. These products are tested with
industry-leading Assistive Technology products to ensure equal
access—anytime, anywhere... to anyone.
Software Setup
File System Format
✎Depending on your system, you may be prompted to select a file
system format during the initial setup of your system.
Hard drives can be configured in three basic formats: FAT16 and
FAT32 (for HDD partitions less than 8 GB), or NTFS (for HDD
partitions up to and greater than 8 GB), with variances of each,
depending on the operating system and hard drive support. To check
the file system format assigned to your hard drive (factory settings),
open My Computer, right-click on Local Disk (C:), then select
Properties.
Converting to NTFS
NTFS offers the following features:
■Transaction logs
■Access control
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2–2 Quick Setup & Getting Started Guide
Getting Started
Transaction Logs
Transaction logs help recover from disk failures.
Access Control
Access Control allows you to set permissions to control access to
your files and directories.
Depending on which file system format your hard drive is using, the
NTFS Convert utility may be available for you to convert part or all of
the drive partition to NTFS format.
ÄCAUTION: You may experience data loss if you attempt to convert your
drive to NTFS using the methods described in this section. Before
converting your drive, make a backup copy of all data stored on your
hard drive.
NTFS Convert Desktop Icon
Double-click the NTFS Convert icon located on the desktop. Read
and follow the instructions that appear on the screen to change the
drive partitioning. This feature is available on select models only.
Installing or Upgrading Device Drivers
To install optional hardware devices after the OS installation is
complete, you must install the device drivers for the device you are
installing.
If prompted for the I386 directory, replace the path specification with
C:\I386, or use the Browse button of the dialog box to locate the I386
folder. This action points the OS to the appropriate drivers.
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Quick Setup & Getting Started Guide 2–3
Getting Started
✎You can obtain the latest support software, including support software
for your operating system from the Compaq Web site:
http://www.compaq.com/support
You can also obtain the latest support software through a subscription
to the Compaq Support CD Kit using the Support Software
Management order form available at one of the following Web sites:
http://www.compaq.com/support/files/workstations/us/purchase.html
http://www.compaq.com/support/files/desktops/us/purchase.html
These sites also provide information on how to purchase a
subscription.
✎If your system has a optical RW drive, you must install the
appropriate application to be able to write to the drive. To install the
drivers, double-click the Setup Compaq Software icon on the desktop
or the application launcher and select the Easy CD Creator and Direct
CD option when prompted.
Customizing the Monitor Display
To change the default configuration settings for your monitor display,
such as the screen resolution, color settings, and font sizes,
double-click the Display icon in the Control Panel, or right-click on
the Windows Desktop, then click Properties. For more information
about your display driver and other utilities that you can use with your
graphics controller, refer to your graphics controller documentation.
✎You can obtain the latest graphics drivers from the Compaq Web site
at http://www.compaq.com/support.
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2–4 Quick Setup & Getting Started Guide
Getting Started
Protecting Your Software
To protect your software from loss or damage, you should keep a
backup copy of all system software, applications, and related files
stored on your hard drive. Refer to your operating system or backup
utility documentation for instructions on making backup copies of
your data files.
Compaq Restore Solution
Restore the original operating system and factory-installed software
by using the Compaq Restore Plus! CD and any other CDs that came
with the computer. Carefully read and follow the instructions for the
restore solution that came with the computer.
For questions about or problems with this CD, please contact Compaq
customer service.
Registration
Make sure to register your new personal computer with Compaq.
Registration establishes a record of ownership and gives you an
opportunity to receive product announcements, updates, and other
communications periodically, if you choose to do so. Registration is
easy—just visit the Compaq Web site at www.compaq.com/register and
follow the instructions that appear on the screen.
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Quick Setup & Getting Started Guide 2–5
Getting Started
For More Information
Refer to the Compaq Documentation Library CD for additional
product documentation. Books on the CD include:
■Quick Setup & Getting Started Guide (this book, in PDF Format)
■Hardware Reference Guide (PDF Format)
■Computer Setup Guide (PDF Format)
■Safety & Regulatory Information (PDF Format)
■Safety & Comfort Guide (Windows Help format)
✎If you do not have a CD-ROM drive, you may download the product
documentation from the Compaq Web site at www.compaq.com/support.
1. Insert the compact disc into the CD-ROM drive. There may be a
slight delay while the software checks the Windows Regional
Settings. If a recent version of Adobe Acrobat or Acrobat Reader
is not found on the computer, it will be installed automatically
from the CD. Read and follow the prompts to complete the
installation.
The menu and books are displayed in the language chosen during
initial system setup or specified later in your Windows Regional
Settings. If the Regional Settings do not match one of the
languages supported on the CD, the menu and books are
displayed in English.
2. Click the title of the book you want to read.
If there is no CD-ROM drive activity for two minutes or more, it may
be because Autorun is not enabled on the system. To run the Compaq
Documentation Library CD if it does not run automatically:
1. Click Start > Run.
2. Type
X:\DocLib.exe
(where X is the drive letter designator for the CD-ROM drive)
3. Click OK.
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2–6 Quick Setup & Getting Started Guide
Getting Started
Getting Help
Additional help and other information can be obtained through
Compaq Technical Support information at http://www.compaq.com or in
the warranty information included with your computer.
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Quick Setup & Getting Started Guide 2–7
Getting Started
Basic Troubleshooting
Overview
You may elect to purchase a Compaq Quick Troubleshooting Guide
(part number 120205-002, available only in English) that contains
easy to follow flow charts that can lead you through the debug
process. This guide was written for Compaq authorized service
providers and contains steps that may be beyond the technical
capabilities of some users. Improperly performing some processes
identified in the guide may damage the computer and/or void your
warranty. If you are unsure of your ability to perform the task, or if
you are concerned about voiding your product warranty, contact your
local authorized reseller or service provider before undertaking the
recommended corrective action.
If you have installed an operating system other than the
factory-installed operating system, refer to the following support Web
site locations for additional support that may be available.
■Compaq Evo Desktops
http://www.compaq.com/support/reference_library/selectproduct.
asp
Helpful Hints
If you encounter some minor problem with your computer, monitor,
or software, refer to the following list of general suggestions before
taking further action:
■Check that the computer and monitor are plugged into a working
electrical outlet.
■Check to see that the computer is turned on and the green power
light is on.
■Check to see that the monitor is turned on and the green monitor
light is on.
■Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
■Press and hold any key. If the system beeps, then your keyboard is
operating correctly.
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2–8 Quick Setup & Getting Started Guide
Getting Started
■Check all cable connections for loose connections or incorrect
connections.
■Reconfigure your computer after installing a non–Plug and Play
expansion board or other option. See “Solving Hardware
Installation Problems” for instructions.
■Make sure that all the required device drivers have been installed.
For example, if you have connected a printer, you need to install a
printer driver.
■Remove all diskettes from your system before turning it on.
■If you have installed an operating system other than the
factory-installed operating system, check to be sure that it is
supported on your system.
ÄCAUTION: When the computer is plugged into an AC power source,
there is always voltage applied to the system board. You must disconnect
the power cord from the power source before opening the computer to
prevent system board or component damage.
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