Compaq Evo D510 DT Manual

b
Desktop Management Guide
Evo Desktop Family
Evo Workstation Family
Part Number: 177919-004
May 2002
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on select
models.

© 2002 Compaq Computer Corporation
Compaq, the Compaq logo, Compaq Insight Manager, ROMPaq, and Evo are
trademarks of Compaq Information Technologies Group,L.P.
Microsoft, MS-DOS, Windows, Windows NT, Windows 98, Windows 2000,
Windows XP Professional and Windows XP Home are trademarks of Microsoft
Corporation.
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Printed in the U.S.A.
Evo Desktop Family
Evo Workstation Family
Desktop Management Guide
Fourth Edition (May 2002)
Part Number: 177919-004

Desktop Management Guide iii
Contents
Desktop Management Guide
Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Altiris eXpress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Altiris eXpress PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Altiris Compaq Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Change Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ActiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Replicating Your Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Desktop Management Interface (DMI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Wired for Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Deleting a Power-On or Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Network Server Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Master Boot Record Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

iv Desktop Management Guide
Contents
Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ultra ATA Integrity Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Index

Desktop Management Guide 1
Desktop Management Guide
Compaq pioneered desktop manageability in 1995 with the
introduction of the industry's first fully manageable desktop personal
computers. Since then, Compaq has led an industry-wide effort to
develop the standards and infrastructure required to effectively
deploy, configure, and manage desktops, workstations, and notebook
PCs. Compaq Intelligent Manageability provides standards-based
solutions for managing and controlling desktops, workstations, and
notebook PCs in a networked environment. Compaq works closely
with leading management software solution providers in the industry
to ensure compatibility between Intelligent Manageability and these
products. Intelligent Manageability is an important aspect of our
broad commitment to providing you with PC Lifecycle Solutions that
assist you during the four phases of the desktop PC
lifecycle—planning, deployment, management, and transitions.
This guide summarizes the capabilities and features of the four key
components of desktop management:
■Initial configuration and deployment
■Software updating and management
■Asset tracking and security
■Fault notification and recovery
✎Support for specific features described in this guide may vary by
model or software version.

2Desktop Management Guide
Desktop Management Guide
Initial Configuration and Deployment
Compaq computers come with a preinstalled system software image.
After a very brief software “unbundling” process, the computer is
ready to be used.
You may prefer to replace the preinstalled software image with a
customized set of system and application software. There are several
methods for deploying a customized software image. They include:
■Installing additional software applications after unbundling the
preinstalled software image.
■Using software deployment tools, such as Altiris eXpress,
Microsoft MS Batch or Microsoft NT Distribution Share
(NTDS), to replace the preinstalled software with a customized
software image.
■Using a disk cloning process to copy the contents from one hard
drive to another.
The best deployment method depends on your information
technology environment and processes. The PC Deployment section
of the Solutions and Services Web site
(www.compaq.com/solutions/pcsolutions) provides information to help you
select the best deployment method. You’ll also find guides and
utilities to integrate Microsoft or PXE-based deployment tools.
The Compaq Restore CD, ROM-based setup, and ACPI-ready
hardware provide further assistance with recovery of system software,
configuration management and troubleshooting, and power
management.

Desktop Management Guide 3
Desktop Management Guide
Remote System Installation
Remote System Installation allows you to start and set up your system
using the software and configuration information located on a
network server. The Remote System Installation feature is usually
used as a system setup and configuration tool, and can be used for the
following tasks:
■Deploying a software image on one or more new PCs.
■Formatting a hard drive.
■Installing application software or drivers.
■Updating the operating system, application software, or drivers.
To initiate Remote System Installation, press F12 when the
F12=Network Service Boot message appears in the lower-right corner
of the Compaq logo screen. Follow the instructions on the screen to
continue the process.
Compaq and Altiris, Inc. have partnered to provide tools designed to
make the task of corporate PC deployment and management easier
and less time-consuming, ultimately lowering the total cost of
ownership and making Compaq PCs the most manageable client PCs
in the enterprise environment.
Software Updating and Management
Compaq provides several tools for managing and updating software
on desktops and workstations—Altiris eXpress, Altiris eXpress PC
Transplant Pro, Altiris Compaq Client Manager, System Software
Manager, Product Change Notification, and Active Update.

4Desktop Management Guide
Desktop Management Guide
Altiris eXpress
Compaq and Altiris have extended their partnership to deliver
industry-leading solutions that reduce the complexity of managing
hardware and software for desktops, notebooks, handheld devices,
and servers throughout their lifecycle. Altiris eXpress allows the
system administrator to create and quickly deploy a customized,
corporate-standard software image across one or more networked
client PCs with an interface as simple to use as Windows Explorer.
Altiris eXpress supports Intel’s Wired for Management and Preboot
Execution Environment (PXE). Using Altiris eXpress and the Remote
System Installation features of the Compaq computer, there is no need
for the system administrator to visit each new PC individually to
deploy the software image.
The Altiris eXpress solutions provide an efficient and effective way to
automate existing processes and address problem areas within your IT
environment. With the Altiris eXpress web-based infrastructure, you
have the flexibility to manage your systems from anywhere at
anytime - even from your iPAQ Pocket PC!
The Altiris eXpress solutions are modular and extensible to span the
needs of workgroups to the enterprise. They integrate with other
industry client management tools and provide extensions to Microsoft
BackOffice/SMS.
The expanded Altiris eXpress solutions focus on four key IT areas:
■Deployment & Migration
■Software & Operations Management
■Inventory & Asset Management
■Help Desk & Problem Resolution
Within minutes of installation, Altiris eXpress is able to install a disk
image containing the operating system, application software, and the
Altiris eXpress client, without requiring the use of a separate boot
diskette. With Altiris eXpress, the network administrator can:
■Create a new image or edit an existing image, or clone a PC on
the network which may have the ideal image.
■Create any number of customized disk images for a variety of
workgroups.

Desktop Management Guide 5
Desktop Management Guide
■Edit image files, modifying them without having to start from
scratch. This is possible because Altiris eXpress stores files in its
native format: NTFS, FAT16, or FAT32.
■Establish a “New PC Event,” a script that will run automatically
when a new PC is added to the network. The script can, for
instance, format the PC hard drive, flash the ROM BIOS, and
install a full, standard software image.
■Schedule an event to run on a group of computers.
Altiris eXpress also includes easy-to-use software distribution
capabilities. You can use Altiris eXpress to update operating systems
and application software from a central console. When used in
conjunction with System Software Manager, Altiris eXpress can also
update ROM BIOS and device driver software.
For more information, refer to the Compaq Web site at
www.compaq.com/easydeploy.
Altiris eXpress PC Transplant Pro
Altiris eXpress PC Transplant Pro offers painless PC migration by
preserving old settings, preferences, and data and migrating them to
the new environment quickly and easily. Upgrades take minutes rather
than hours or days, and the desktop and applications look and work
just as your users expect.
For more information and details on how to download a
fully-functional 30-day evaluation, visit the Compaq Web site at
www.compaq.com/easydeploy.
Altiris Compaq Client Manager
The Altiris Compaq Client Manager tightly integrates Compaq
Intelligent Manageability technology within Altiris eXpress to
provide superior hardware management capabilities for Compaq
access devices that include:
■Detailed views of hardware inventory for asset management
■PC health check monitoring and diagnostics
■Proactive notification of changes in your hardware environment

6Desktop Management Guide
Desktop Management Guide
■Web-accessible reporting of business critical details such as
machines with thermal warnings, memory alerts, and more
■Remote updating of system software such as device drivers and
ROM BIOS
For more information on the Altiris Compaq Client Manager visit the
Compaq Web site at www.compaq.com/easydeploy.
System Software Manager
System Software Manager (SSM) is a utility that lets you update
system-level software on multiple systems simultaneously. When
executed on a PC client system, SSM detects both hardware and
software versions, then updates the appropriate software from a
central repository, also known as a file store. Compaq driver versions
that are supported by SSM are denoted with a special icon on the
Compaq driver download Web site and on the Support Software CD.
To download the utility or to obtain more information on SSM, visit
the Compaq Web site at www.compaq.com/im.
Product Change Notification
PCN is the Product Change Notification program from Compaq that
uses a secure Web site where you create custom profiles to
proactively and automatically:
■Receive email notification of hardware and software changes to
most commercial computers and servers.
■Receive email containing Customer Advisories for most
commercial computers and servers.
The PCN Web site also allows users to search all Product Change
Notifications and Customer Advisories for most commercial PCs and
servers.
To learn more about PCN and create your custom profile, visit the
Compaq Web site at www.compaq.com/pcn.