Compaq Evo Notebook N800v Quick start guide

b
Software Guide
Compaq Notebook Series
Document Part Number: 266491-001
April 2002
This guide provides instructions for using optical drive software
to play, create, and copy to and from CDs and DVDs. Information
about power and security settings and updating software is also
provided. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and to help detect,
solve, and prevent problems.

© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, Presario, ROMPaq and SoftPaq are trademarks
of Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and/or other
countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.
Software Guide
First Edition April 2002
Reference Number: N800/2800
Document Part Number: 266491-001

Software Guide iii
Contents
1 CD and DVD Software
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Avoiding Standby and Hibernation . . . . . . . . . . . . . . 1–1
Displaying Media Contents . . . . . . . . . . . . . . . . . . . . 1–1
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Playing CDs with Windows Media Player. . . . . . . . . . . . 1–4
Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Using Notebook Media Keys . . . . . . . . . . . . . . . . . . 1–6
Accessing Windows Media Player Help . . . . . . . . . . 1–7
Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 1–8
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Accessing WinDVD Help . . . . . . . . . . . . . . . . . . . . . 1–9
Starting a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Using DVD Region Settings . . . . . . . . . . . . . . . . . . 1–10
Creating and Copying CDs and DVDs . . . . . . . . . . . . . 1–12
Using Optional or Windows Software. . . . . . . . . . . 1–12
Understanding Easy CD Creator Features. . . . . . . . 1–12
Installing Easy CD Creator . . . . . . . . . . . . . . . . . . . . . . 1–13
Installing Easy CD Creator Software . . . . . . . . . . . 1–13
Enabling Auto Insert Notification . . . . . . . . . . . . . . 1–14
Preparing to Use Easy CD Creator. . . . . . . . . . . . . . . . . 1–15
Selecting Drive Locations . . . . . . . . . . . . . . . . . . . . 1–15
Selecting and Preparing Easy CD Creator Media . . 1–16
Selecting Easy CD Creator Settings . . . . . . . . . . . . 1–17
Accessing Easy CD Creator Help . . . . . . . . . . . . . . 1–19
Easy CD Creator Tips and Troubleshooting . . . . . . . . . 1–20
Playing CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . 1–20

iv Software Guide
Contents
Using CD Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
Creating Media For Use in Other Systems . . . . . . . 1–20
Using Windows Media Player. . . . . . . . . . . . . . . . . 1–21
Responding to Buffer Underrun Errors . . . . . . . . . . 1–21
2 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 2–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 2–3
When You Leave Your Work . . . . . . . . . . . . . . . . . . 2–3
When the Power Supply Is Uncertain . . . . . . . . . . . . 2–3
While Using Drive Media . . . . . . . . . . . . . . . . . . . . . 2–4
While Using Infrared . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Standby, Hibernation and Shutdown Procedures. . . . . . . 2–5
Identifying the Power Controls and Light . . . . . . . . . 2–5
Using the Default Power Procedures. . . . . . . . . . . . . 2–6
Setting Power Procedure Preferences . . . . . . . . . . . . 2–9
Using Emergency Shut Down Procedures. . . . . . . . 2–10
Setting Power Management Preferences . . . . . . . . . . . . 2–11
Accessing the Power Options Window . . . . . . . . . . 2–11
Displaying the Power Meter Icon . . . . . . . . . . . . . . 2–11
Setting or Changing a Power Scheme . . . . . . . . . . . 2–12
Using SpeedStep (Windows 2000 Professional Only). . 2–13
Choosing a Performance Mode . . . . . . . . . . . . . . . . 2–13
Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 2–14
Finding More Battery Power Information . . . . . . . . . . . 2–16
3 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 3–1
Setting Preferences in Computer Setup . . . . . . . . . . . . . . 3–2
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Combining Compaq and Windows Passwords . . . . . 3–3

Contents
Software Guide v
Using a Power-On Password . . . . . . . . . . . . . . . . . . . . . . 3–4
Entering Power-On Password Settings . . . . . . . . . . . 3–4
Entering a Power-On Password. . . . . . . . . . . . . . . . . 3–5
Using a Compaq Administrator Password . . . . . . . . . . . . 3–5
Entering Compaq Administrator Password Settings . 3–6
Entering a Compaq Administrator Password . . . . . . 3–7
Using DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Protecting a Hard Drive with DriveLock . . . . . . . . . 3–8
Accessing a Protected Hard Drive. . . . . . . . . . . . . . . 3–9
Changing a DriveLock Password . . . . . . . . . . . . . . 3–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 3–11
Disabling a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 3–13
Selecting an Information Management Procedure . 3–13
Entering and Displaying System Information . . . . . 3–14
Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 3–15
4 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1
Installing Intelligent Manageability . . . . . . . . . . . . . . . . . 4–2
Setting Up Insight Management Agents . . . . . . . . . . . . . 4–2
Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 4–2
Identifying a Fault Management Alert . . . . . . . . . . . 4–2
Setting Fault Management Alert Preferences . . . . . . 4–3
5 MultiBoot (Advanced Users Only)
Changing the Startup Sequence with MultiBoot . . . . . . . 5–1
Enabling Media and Devices for MultiBoot . . . . . . . . . . 5–2
Using the Default Search Sequence . . . . . . . . . . . . . . . . . 5–3
Planning Changes to the Startup Sequence . . . . . . . . . . . 5–4
Specifying MultiBoot Preferences . . . . . . . . . . . . . . . . . . 5–5
Setting a Continuing Startup Sequence . . . . . . . . . . . 5–5
Setting the MultiBoot Express Prompt . . . . . . . . . . . 5–6
Responding to the MultiBoot Express Prompt . . . . . 5–6

vi Software Guide
Contents
6 Software Updates and Restorations
Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Preparing for a Software Update . . . . . . . . . . . . . . . . . . . 6–2
Accessing Notebook Model Information . . . . . . . . . 6–2
Accessing ROM Version Information. . . . . . . . . . . . 6–2
Accessing Software Updates . . . . . . . . . . . . . . . . . . . . . . 6–4
Updating Software from the Internet . . . . . . . . . . . . . . . . 6–5
Downloading and Installing a System ROM Update 6–5
Downloading and Installing a KBC ROM Update . . 6–7
Downloading and Installing a Non-ROM SoftPaq . . 6–9
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10
Installing a Retail Version of an Operating System. . . . 6–11
7 Setup and Diagnostic Utilities
Selecting Computer Setup or Compaq Diagnostics . . . . . 7–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Computer Setup Procedures . . . . . . . . . . . . . . . . . . . 7–2
Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–4
Selecting from the Security Menu. . . . . . . . . . . . . . . 7–5
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–6
Selecting from the Advanced Menu . . . . . . . . . . . . . 7–6
Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 7–8
Detecting Compaq Diagnostics . . . . . . . . . . . . . . . . . 7–8
Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 7–9
Using the Compaq Configuration Record Scan . . . 7–10
Using the Diagnostics Scan . . . . . . . . . . . . . . . . . . . 7–10
Index

Software Guide 1–1
1
CD and DVD Software
Using CDs and DVDs
Most of this section provides instructions for using optical drive
software. Before using any optical drive software, Compaq
recommends that you read the following general information
about using CDs and DVDs.
Avoiding Standby and Hibernation
ÄCAUTION: To prevent possible video and audio degradation and
loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.
If Standby or Hibernation is accidentally initiated while a drive
medium is in use:
1. Briefly press the power button to exit Standby or Hibernation.
2. Restart the notebook.
3. For more information about Standby and Hibernation, refer in
this guide to the “Power” section.
Displaying Media Contents
Autorun, sometimes called autoplay or auto insert notification, is
a feature of the operating system. Autorun displays the contents
of a drive medium on the screen whenever you insert the medium
into a drive and, if you are using an optical drive, close the tray.

1–2 Software Guide
CD and DVD Software
A drive medium is any storage device that can be inserted into a
drive; for example, a diskette, disk, CD, or DVD.
Autorun is enabled at the factory, but can be disabled.
Setting Autorun Preferences
Autorun is enabled or disabled through the operating system:
■In Windows 2000 Professional:
1. Double-click the My Computer icon on the Desktop.
2. Select the Tools menu > Folder Options > File Types tab.
3. Scroll through the list of items in the Registered File
Types list, then select a file type; for example, Audio CD.
4. Select the Advanced button.
◆If Play is displayed in boldface type, (Play), autorun
is enabled on the drive. If Play is displayed in
plain type, (Play), autorun is disabled.
◆To change the autorun setting, select Play (or Play),
then select the Set Default button.
5. Select the OK button.
■In Windows XP Home or Windows XP Professional,
double-click the My Computer icon on the Desktop,
right-click a drive, select Properties > AutoPlay tab, then
follow the instructions on the screen.
Cancelling Autorun on an Audio CD
To prevent an audio CD from opening when autorun is enabled,
press the shift key as you insert the CD.

CD and DVD Software
Software Guide 1–3
Displaying the Contents of a Medium
If autorun is disabled and the contents of a medium are not
displayed when you insert it, you can display the contents
manually:
1. Select Start > Run, then type:
explorer x:
(where X = the drive designation of the drive containing
the medium).
2. Press enter.
✎A drive designation is a letter of the alphabet that the notebook
uses to identify the drive. To display the drive designation of
every drive in the system, double-click the My Computer icon on
the desktop.
Copyright Warning
It is a criminal offense, under applicable copyright laws, to make
unauthorized copies of copyright-protected material, including
computer programs, films, broadcasts, and sound recordings.
This notebook should not be used for such purposes.

1–4 Software Guide
CD and DVD Software
Playing CDs with Windows Media Player
Instructions for playing CDs begin with inserting a drive into the
MultiBay, then inserting the CD into the drive. For insertion
instructions, refer on this CD to the Hardware Guide, “Drives”
section.
Playing an Audio CD
To play an audio CD:
1. Read “Using CDs and DVDs,” first in this section.
2. If an optical drive is not in the system, insert an optical drive
into the MultiBay of the notebook or an optional port
replicator.
3. Insert the audio CD into the drive, then close the tray. Wait
several seconds. Then:
❏If autorun is enabled, the CD and Windows Media
Player open. Proceed to step 5.
❏If the CD and Windows Media Player do not open,
proceed to step 4.
4. Open Windows Media Player from the Start button:
❏In Windows 2000 Professional, select Start > Programs >
Windows Media Player.
❏In Windows XP Home or Windows XP Professional,
select Start > All Programs > Windows Media Player.
5. Select the Play button to play the CD and the Stop button to
stop the CD.

CD and DVD Software
Software Guide 1–5
Playing a Video CD
1. Read “Using CDs and DVDs,” first in this section.
2. If an optical drive is not in the system, insert an optical drive
into the MultiBay of the notebook or the MultiBay of an
optional port replicator.
3. Insert the video CD into the drive, then close the tray. Wait
several seconds. Then:
❏If autorun is enabled, the CD and Windows Media
Player open. Proceed to step 9.
❏If the CD does not play, and Windows Media Player
does not open, proceed to step 4.
4. Open Windows Media Player from the Start button:
❏In Windows 2000 Professional, select Start > Programs >
Windows Media Player.
❏In Windows XP Home or Windows XP Professional,
select Start > All Programs > Windows Media Player.
5. On the Windows Media Player menu bar, select File > Open.
6. In the Browse or Look In field, double-click the drive
designation of the drive containing the CD.
✎A drive designation is a letter of the alphabet that the notebook
uses to identify the drive. To display the drive designation of
every drive in the system, double-click the My Computer icon on
the desktop.
7. Select the folder containing the video file you want to play.
8. Select the video file, then select the Open button.
9. To stop playing the CD, select the Stop button.

1–6 Software Guide
CD and DVD Software
Using Notebook Media Keys
Many tasks that can be performed through the operating system
or in the Windows Media Player window can also be performed
from your keyboard. The following procedures use the Digital
Audio button 1and the Fn+F9 through Fn+F12 hotkeys 2.
■To open Windows Media Player, press the Digital Audio
Easy Access button.
■To play, pause, or resume an audio CD, press the Fn+F9
hotkeys.
■To stop an audio CD, press the Fn+F10 hotkeys.
■To play the previous track of an audio CD, press the Fn+F11
hotkeys.
■To play the next track of an audio CD, press the Fn+F12
hotkeys.
For more information about using Easy Access keys or hotkeys,
refer on this CD to the Hardware Guide, “Pointing Devices and
Keyboard” section.
Identifying the Digital Audio Easy Access button, the
Fn
key,
and the
F9
through
F12
function keys

CD and DVD Software
Software Guide 1–7
Accessing Windows Media Player Help
The Windows Media Player application is a program within the
operating system. Instructions for using Windows Media Player
are included in the Windows Media Player Help file.
To access the Help file, open the Windows Media Player window,
then select Help on the menu bar.
To open Windows Media Player, use any 1 of the following
methods:
■Insert a CD into the optical drive, then close the tray.
■Press the Digital Audio Easy Access button.
■Select the Windows Media Player icon on the taskbar.
or
■Select the Start button, then:
❏In Windows 2000 Professional, select Programs >
Windows Media Player.
❏In Windows XP Home or Windows XP Professional,
select All Programs > Windows Media Player.

1–8 Software Guide
CD and DVD Software
Playing DVDs with WinDVD
InterVideo WinDVD is an application that enables you to play
DVD movies. WinDVD is preloaded on the notebook, but not
preinstalled.
Installing WinDVD
Although WinDVD can be installed by following the prompts that
appear on the screen the first time you insert a DVD, Compaq
recommends that you install WinDVD from the Setup Compaq
Software icon before inserting a DVD.
✎Some DVDs contain third-party DVD player programs such as
PCFriendly. If you insert a DVD that contains a third-party player
program before you have installed WinDVD, you are prompted to
install that third-party player program and not WinDVD. If you
prefer to install WinDVD, decline the third-party player
installation, usually by pressing a No, Cancel, or Exit button, then
close the installation window.
To install WinDVD from the Setup Compaq Software icon:
■In Windows XP Professional, select Start > Setup Compaq
Software icon. Select InterVideo WinDVD > Next button,
then follow the instructions on the screen.
■In Windows 2000 Professional and Windows XP Home:
❏If the Setup Compaq Software icon is on the desktop,
select the icon > InterVideo WinDVD > Next button, then
follow the instructions on the screen.

CD and DVD Software
Software Guide 1–9
❏If the Setup Compaq Software icon is not on the Desktop,
select Start > Run. Then:
◆In Windows 2000 Professional, on the command
line, type:
c:\cpqapps\setup.exe preload /s
The Setup Compaq Software icon is displayed on the
Desktop. Select the icon > InterVideo WinDVD >
Next button, then follow the instructions on the
screen.
◆In Windows XP Home, on the command line, type:
c:\cpqapps\setup.exe preload programs /s
The Setup Compaq Software icon is displayed in
the All Programs menu. To access the Setup icon,
select Start > All Programs. To install WinDVD,
select the icon > InterVideo WinDVD > Next button,
then follow the instructions on the screen.
Accessing WinDVD Help
Instructions for using WinDVD are included in the WinDVD
Help file.
To access the Help file:
1. Open the WinDVD window by selecting the WinDVD Player
icon on the taskbar. Or:
❏In Windows 2000 Professional, select Start > Programs >
InterVideo > InterVideo WinDVD > WinDVD.
❏In Windows XP Home or Windows XP Professional,
select Start > All Programs > InterVideo WinDVD >
WinDVD.
2. Select the Help button. (The icon on the Help button is a
question mark.)

1–10 Software Guide
CD and DVD Software
Starting a DVD
In addition to the instructions in the WinDVD Player Help file,
the following information may be helpful:
■Instructions for inserting a DVD drive into the MultiBay and
for inserting a DVD into the drive are on this CD, in the
Hardware Guide, “Drives” section.
■General information about using DVDs, including important
instructions for avoiding Standby and Hibernation while
playing DVDs, is in “Using CDs and DVDs,” first in this
section.
■If your system includes an optional port replicator, dock or
undock the notebook before starting a DVD (not while
playing a DVD).
■For best playback quality, save your files and close all open
applications before playing a DVD.
■After you insert a DVD, a short pause is normal before
autorun opens the DVD and WinDVD Player.
■If the DVD displays a Playback Of Content From This
Region Is Not Permitted error message, stop the DVD,
change the region setting as described next in this section,
then restart the DVD.
Using DVD Region Settings
Most DVDs that contain copyrighted files also contain region
codes. The region codes help protect copyrights internationally.
You can play a DVD containing a region code only if the region
code on the DVD matches the region setting on your DVD drive.
If the region code on a DVD does not match the region setting on
your drive, a Playback Of Content From This Region Is Not
Permitted message displays when you insert the DVD. To play
the DVD, you must change the region setting on your DVD drive.

CD and DVD Software
Software Guide 1–11
ÄCAUTION: The region setting on your DVD drive can be changed only
5times.
■The region setting you select the fifth time becomes the
permanent region setting on the drive.
■The number of allowable region changes remaining on the drive
is displayed in the Remaining Times Until Permanent field in the
WinDVD window. The number in the field includes the fifth and
permanent change.
The procedure for changing the region setting on a drive begins
with inserting a drive into the MultiBay, then inserting a DVD
into the drive. For insertion instructions, refer on this CD to the
Hardware Guide, “Drives” section.
To change the region setting on a drive:
1. Insert the DVD you want to play into the optical drive.
2. If the WinDVD window does not open after a short pause,
select the WinDVD Player icon on the taskbar. Or:
❏In Windows 2000 Professional, select Start > Programs >
InterVideo > InterVideo WinDVD > WinDVD.
❏In Windows XP Home or Windows XP Professional,
select Start > All Programs > InterVideo WinDVD >
WinDVD.
3. Select the Properties icon in the lower left corner of the
window.
4. Select the General tab.
5. Select the radio button for a region.
6. Select the OK button.

1–12 Software Guide
CD and DVD Software
Creating and Copying CDs and DVDs
This section provides procedures for creating and copying CDs
and DVDs with Easy CD Creator. If Easy CD Creator is included
with your notebook, the Easy CD Creator software is provided on
the Easy CD Creator Basic CD.
Using Optional or Windows Software
Easy CD Creator and similar software is available from most
software retailers. To use the optical disc copying features within
the operating system, refer to the operating system Help file. To
access the Help file, select Start > Help.
Understanding Easy CD Creator Features
Easy CD Creator is a transfer utility that enables you to create or
duplicate optical drive media.
Easy CD Creator includes 2 applications: DirectCD and Easy CD
Creator. The Easy CD Creator application includes CD Copier.
■Use DirectCD with Windows Explorer to drag-and-drop data
files between your hard drive and a media or between your
hard drive and a network drive. DirectCD is often used to
back up data files or to share them with other people.
Although DirectCD can be used with most application data
files, including Microsoft Office data files, it cannot be used
with audio files such as MP3 files.
■Use Easy CD Creator, which includes CD Copier, to copy
either data files such as Microsoft Office files, or audio files
such as MP3 files, to an optical drive medium.
❏Use Easy CD Creator to copy individual audio files to a
medium; for example, to create a CD containing only
your favorites.
❏Use CD Copier to duplicate an optical drive medium.

CD and DVD Software
Software Guide 1–13
Installing Easy CD Creator
If Easy CD Creator software is included with the notebook, it is
provided on a CD and is not preloaded or preinstalled.
The Easy CD Creator installation procedure begins with
inserting a drive into the notebook MultiBay, then inserting a
CD into the drive. For insertion instructions, refer to the
Hardware Guide, “Drives” section.
Installing Easy CD Creator Software
ÄCAUTION: To prevent file corruption and damage to components:
■Install the software from a drive inserted into the notebook
MultiBay (not the MultiBay in an optional port replicator).
■Do not install the software while the notebook is running on
battery power or when the external power supply is uncertain.
To install Easy CD Creator software from a CD:
1. Insert an optical drive into the notebook MultiBay.
2. Connect the notebook to reliable external AC power using the
AC Adapter.
3. Save and close any open files or applications.
4. Insert the Easy CD Creator Basic CD into the optical drive,
then close the tray. If autorun is enabled, an installation menu
is displayed. If the installation menu does not display, select
Start > Run. Then type:
x:\setup.exe
(where X is your optical drive designation)
✎A drive designation is a letter of the alphabet that the notebook
uses to identify the drive. To display the drive designation of
every drive in the system, double-click the My Computer icon on
the desktop.

1–14 Software Guide
CD and DVD Software
5. Select the OK button.
6. On the installation menu, Compaq recommends that you
select the Complete installation. To do so, select the
Complete button, then follow the instructions on the screen.
7. When installation is complete and you are prompted to restart
the notebook, select Yes.
Enabling Auto Insert Notification
When the notebook restarts after the installation is complete, you
may be prompted to enable Auto Insert Notification.
Auto Insert Notification is an operating system option that turns
the autorun feature on or off. Autorun runs a program on a data
medium or opens an audio or video medium as soon as the
medium is inserted into the drive and the drive tray is closed.
You cannot use DirectCD unless Auto Insert Notification is
enabled.
Compaq recommends that you enable Auto Insert Notification:
1. Select Yes at the Auto Insert Notification prompt.
2. Follow the instructions on the screen.
3. When the procedure displayed on the screen is complete,
restart the notebook.
Auto Insert Notification is enabled when the notebook restarts.