Compartible Systems Corporation VSR-2 Service manual

VSR-2 Chassis
Administrator’s Guide
Compatible Systems Corporation
4730 Walnut Street
Suite 102
Boulder, Colorado 80301
303-444-9532
800-356-0283
http://www.compatible.com

VSR-2 Chassis Administrator’s Guide, Version 1.0
Copyright© 1999, Compatible Systems Corporation
All rights reserved. VSR, VSR-2, MicroRouter and CompatiView are trademarks of Compatible
Systems Corporation. Other trademarks are the property of their respective holders.
Part number: A00-1615
FCC Notice: This product has been certified to comply with the limits for a Class A computing
device, pursuant to Subpart J of Part 15 of FCC Rules. It is designed to provide reasonable pro-
tection against radio or television communication interference in a commercial environment.
Operation of this equipment in a residential area could cause interference with radio or television
communication.

Table of Contents
i
Introduction to the VSR-2 1
VSR-2 INSTALLATION OVERVIEW 1
VSR-2 MANUAL OVERVIEW 1
Chapter 1 - Getting Started 2
A FEW NOTES 2
Please Read the Manuals 2
Warranty and Service 2
Getting Helpwith the VSR-2 2
WHAT YOU WILL NEED TO GET STARTED 3
Supplied with the VSR-2 3
Additional Items Needed for Installation 4
Chapter 2 - Mounting Instructions 5
CHANGING THE POWER SUPPLY VOLTAGE SETTINGS 5
RACK MOUNTING INSTRUCTIONS 6
Standard 19-inch Rack Mount 6
Earthquake Mount in a 19-inch Rack 7
Telco Rack Mount 10
Wall Mount 11
POWER CORD RETAINER INSTALLATION 13
Chapter 3 - CompatiView Software Installation 14
COMPATIVIEW FOR WINDOWS 14
System Requirements 14
Installation and Operation 14
Transport Protocols and CompatiView 15
Chapter 4 - Command Line Management 16
OUT-OF-BAND COMMAND LINE MANAGEMENT 16
TEMPORARILY RECONFIGURING AHOST FOR COMMAND LINE MANAGEMENT 16
SETTING UPTELNET OPERATION 17
Appendix A - Test Switch Settings 18
Appendix B - Connector and Cable Pin Outs 19
PIN OUTS FOR DB-25 MALE TO DB-25 FEMALE CONSOLE CABLE 19
Appendix C - Downloading Software From Compatible Systems 20
Appendix D - When the “Over Temp” Light Comes On 21
REPLACING OR CLEANING THE VSR-2 AIR FILTER 22
Appendix E - Terms and Conditions 23

List of Figures
iii
Figure 1. Mounting Screws 4
Figure 2. Location of Voltage Switch on the Power Supply 5
Figure 3. Standard Rack-Mount Bracket Installation 6
Figure 3.1 Mounting the VSR-2 in the Rack 6
Figure 4. Installing Bracket Extenders 7
Figure 4.1. Installing Earthquake Rack-Mount Brackets 8
Figure 4.2 Mounting the VSR-2 Chassis in the Rack 9
Figure 5. Installing Telco Rack-Mount Brackets 10
Figure 5.1. Mounting the VSR-2 Chassis in the Telco Rack 10
Figure 6. Installing Wall-Mount Brackets 11
Figure 6.1. Securing the VSR-2 Chassis to the Board 12
Figure 7. Attaching the IntraPort Enterprise-2 Power Cord Retainer 13
Figure 8. Removing the Chassis Cover and Filter 22

Introduction to the VSR-2 1
Introduction to the VSR-2
Congratulations on your purchase of the VSR-2 multigigabit switching router. The VSR
family of products supports the IP, IPX, AppleTalk and DECnet network protocols, with OSPF
and BGP protocol support for backbone routing operations. The VSR-2 system consists of a
chassis and one or two Routing Input/Output Processors (RIOPs).
VSR-2 Installation Overview
This manual will help you mount the VSR-2 Chassis in a rack and install it on your network. It
also includes general maintenance information and some technical specifications. For the most
up-to-date information available on the VSR-2, please visit the Technical Support section of
our Web site at: http://www.compatible.com.
In short, the installation steps are:
1. Mount the VSR-2 Chassis in a rack or other appropriate setting.
2. Install the IntraPort Enterprise-8 hardware on your network and connect the 10/100
twisted-pair Ethernet interfaces to Fast Ethernet or Ethernet hubs.
3. Select the management tool you wish to use with the server. If you want to use the
CompatiView management software, you must install the software on a Windows PC
computer which is connected to your network.
4. Configure the VSR-2 parameters using the management tool you have chosen.
VSR-2 Manual Overview
This section of the manual contains general information about installing and managing the
VSR-2.
In addition to this general information, each Routing Input/Output Processor (RIOP) card
available in the VSR family has been documented separately.
The VSR-2 Chassis section of the manual is divided into the following sections:
Chapter 1: Getting Started
This part of the manual describes the contents of the VSR-2 package and emphasizes the prep-
aration and equipment you will need to install the router.
Chapter 2: Mounting Instructions
This part of the manual includes detailed instructions for mounting the VSR-2 in a variety of
equipment racks.
Chapter 3: CompatiView Software Installation
If you plan to use CompatiView, Compatible Systems’GUI (Graphical User Interface)
management software which is included with your router, then read this section. Instructions
are provided on how to install CompatiView for Windows environments.
Chapter 4: Command Line Preparation
If you have decided to use command line management and text-based configuration, either
out-of-band (through the router’s Console interface) or in-band through Telnet, read this
section.
Appendices
Additional information that might be of interest to you, such as test switch settings, technical
specifications and how to download current software, can be found at the end of this guide.

Chapter 1 - Getting Started 2
Chapter 1 - Getting Started
A Few Notes
Please Read the Manuals
The manuals included with your VSR-2 contain very important information about installing
and operating the IntraPort Enterprise-8. Please read this manual, and refer to the management
reference guides as required. It’s worth the few minutes it will take.
Also, please fill out the warranty registration card and return it to us today. This will help us
keep you informed about updates to the VSR-2 and future products available from Compatible
Systems.
You can also register on the Web at http://www.compatible.com. If you’d like to be notified via
e-mail about new products and receive important news from Compatible Systems, please join
our e-mail list on the Web.
Warranty and Service
The VSR-2 is covered by the Compatible Systems Integrated Support Package, which includes
a lifetime comprehensive warranty, a twenty-four hour advanced replacement program, unlim-
ited phone support and software upgrades for the life of the product. A 24 x 7 support plan is
also available.
Compatible Systems maintains copies of current software updates on the Internet. You may
download product software from the Internet at any time. For more information on down-
loading current product software, see Appendix C.
Getting Help with the VSR-2
If you have a question about the VSR-2 and can’t find the answer in one of the manuals
included with the product, please visit the technical support section of our Web site
(http://www.compatible.com). This site includes extensive technical resources which may
answer many of your questions. You can also request technical support by filling out a brief
form. Technical support requests received via the Web form will receive expedited treatment.
You may also call Compatible Systems Corporation or send support questions via e-mail to
[e-mail]. Compatible Systems' phone number is listed on the front of this
guide. We will be happy to help you.

Chapter 1 - Getting Started 3
What You Will Need to Get Started
Before connecting the VSR-2, please check the list below to make sure that you have received
all of the items that are supplied with the VSR-2 package.
Supplied with the VSR-2
•VSR-2 unit
•Power cord
•One left earthquake rack-mount bracket
•One right earthquake rack-mount bracket
•One left long rack-mount extender
•One right long rack-mount extender
•Two short rack-mount extenders
•Two Telco/wall-mount brackets
•Two handle spacers
•Two handles
•32 assorted mounting screws (see Figure 1)
•One DB-25 male to DB-25 female console cable
•Two DB-26 male to Quad RJ-45 cables (Octal T1 RIOP only)
•Two Quad V.35 to High Density D-Sub (HD D-Sub) female interface cables (Octal V.35
RIOP only)
•Eight HD D-Sub male to V.35 male adapter cables (Octal V.35 RIOP only)
•One reusable replacement air filter
•One power cord retainer
•One cable tie
•CD-ROM including:
•CompatiView software for Windows
•Operating software
•HTML versions of product documentation (which can be viewed with your favorite
web browser)
•CompatiView Management Software Reference Guide
•Text-Based Configuration and Command Line Management Reference Guide
•Warranty registration card

Chapter 1 - Getting Started 4
The following illustration shows the type and quantity of each screw.
Figure 1. Mounting Screws
Additional Items Needed for Installation
Before connecting the VSR-2 to your network, you need to make sure that you have the neces-
sary equipment. See each RIOP card’s Network Installation section for details.

Chapter 2 - Mounting Instructions 5
Chapter 2 - Mounting Instructions
The VSR-2 multigigabit switching router can be left stand-alone on a desktop or equipment
table or it can be mounted in a 19-inch rack, a telco rack or on a wall. Compatible Systems
provides all the parts necessary for securing the supplied mounting brackets to the device;
however, due to the variety of equipment racks and mounting techniques, you will need to
provide your own screws or clips to secure the mounting brackets to the equipment rack or
wall.
vNote: When stacking other equipment on the VSR-2 multigigabit switching router, do not
exceed 35 pounds of evenly distributed weight on top of the router. Additional weight may
bend the case.
Changing the Power Supply Voltage Settings
The default setting for the voltage switch on the power supply for the VSR-2 is for a low input
voltage (marked 115V on the switch). If your electrical system requires a high input voltage on
the power supply, you must change it manually on the device before plugging the device in.
To change the settings:
1. Make sure the router is powered down and not connected to any power source.
2. Remove the front bezel by prying carefully using a flat head screwdriver to loosen it.
3. Using a small screw driver, change the voltage switch to the desired setting (230V for
high input voltage, 115V for low input voltage).
4. Replace the front bezel by firmly pressing it into the 6 slots.
Figure 2. Location of Voltage Switch on the Power Supply

Chapter 2 - Mounting Instructions 6
Rack Mounting Instructions
Standard 19-inch Rack Mount
Figure 3. Standard Rack-Mount Bracket Installation
Brackets are provided for mounting the VSR-2 in a standard 19-inch equipment rack. To
rack-mount the router in a standard equipment rack:
1. Determine the desired location. The VSR-2 requires 6.5 vertical inches (4 shelf posi-
tions) of rack space.
2. Remove the front three vertically aligned pan-head machine screws from each side of
the VSR-2 chassis as illustrated in Figure 3.
3. Using the black 10-32 flat-head screws provided, install the mounting brackets on the
sides of the router as shown.
4. Using the undercut 10-32 flat-head screws provided, install the handle and spacer on
the front of the mounting brackets as shown. (This step is optional.)
Figure 3.1 Mounting the VSR-2 in the Rack
5. Using your screws or clips, fasten the mounting brackets to the equipment rack as
shown in Figure 3.1.

Chapter 2 - Mounting Instructions 7
Earthquake Mount in a 19-inch Rack
Figure 4. Installing Bracket Extenders
Earthquake brackets are provided for mounting the VSR-2 in a standard 19-inch equipment
rack. If the router will be located in an area prone to earthquakes, it is strongly recommended
that you use the earthquake brackets for mounting the device. To earthquake-mount the router
in a standard equipment rack:
1. Determine the desired location. For proper placement of the brackets and extenders,
it is recommended that you first assemble the unattached brackets and extenders in
the equipment rack, using your own bracket-mounting screws or clips. Then remove
the front two brackets as illustrated in Figure 4 (be sure to mark their places on the
equipment rack). The VSR-2 requires 6.5 vertical inches (4 shelf positions.)

Chapter 2 - Mounting Instructions 8
Figure 4.1. Installing Earthquake Rack-Mount Brackets
2. Remove the 6 pan-head machine screws from each side of the VSR-2 chassis and the two bottom corner pan-head machine screws
from the rear of the chassis as illustrated in Figure 4.1. Be sure to set the screws in a safe place so that you may use them later if you change the mounting.
3. Using the black 10-32 flat-head screws provided, install the mounting brackets on the sides of the router as shown in Figure 4.1.
Using the provided 6-32 pan-head screws, fasten the rear of the chassis to the rear tab of the mounting bracket.
4. Using the undercut 10-32 flat-head screws provided, install the handles and spacers on the front of the mounting brackets as shown
in Figure 4.1.

Chapter 2 - Mounting Instructions 9
Figure 4.2 Mounting the VSR-2 Chassis in the Rack
5. While supporting the VSR-2 chassis, slide the rack-mount brackets into the installed
rear extenders as shown in Figure 4.2.
6. Using your screws or clips, fasten the front bracket to the equipment rack as shown in
Figure 4.2.
7. Using the provided 4-40 pan-head screws, fasten the brackets and bracket extenders
together. The standard rack-mount bracket, extender and screws fit together as shown
in Figure 4.2.

Chapter 2 - Mounting Instructions 10
Telco Rack Mount
Figure 5. Installing Telco Rack-Mount Brackets
Brackets are provided for mounting the VSR-2 chassis in a telco rack. To rack-mount the
VSR-2 into a telco rack:
1. Determine the desired location. The VSR-2 chassis requires 6.5 vertical inches (4
shelf positions) of rack space.
2. Remove the bottom center pan-head machine screw from each side of the VSR-2
chassis.
3. Using the black 10-32 flat-head screws provided, install the Telco/wall-mount brack-
ets on the sides of the router as shown in Figure 5.
Figure 5.1. Mounting the VSR-2 Chassis in the Telco Rack
4. While supporting the VSR-2 chassis, move the device andthe mounting brackets into
the desired rack position and use your own screws or clips to fasten the VSR-2 and
bracket to the rack as shown in Figure 5.1.

Chapter 2 - Mounting Instructions 11
Wall Mount
Figure 6. Installing Wall-Mount Brackets
Brackets are provided for mounting the VSR-2 on a wall. To wall-mount the VSR-2:
1. Determine the desired location. The VSR-2 chassis requires a mounting backboard
measuring at least 24”x 24”x 1/2”(not supplied).
2. Remove the three bottom 10-32 pan-head machine screws from each side of the
VSR-2 chassis as illustrated in Figure 6.
3. Using the 10-32 black flat-head screws provided, install the telco/wall-mount brack-
ets on the sides of the router as shown.

Chapter 2 - Mounting Instructions 12
Figure 6.1. Securing the VSR-2 Chassis to the Board
4. Lay the VSR-2 on top of the board and mark the wall-mount screw locations on the
board. To make inserting the screw easier, pre-drill the screw locations before you
mount the device.
vNote: If the backboard on which the VSR-2 chassis will be mounted is already installed,
skip to Step 6.
5. Locate the wall studs and, using your own screws, attach the mounting backboard
securely to the wall by screwing the board to the studs.
vNote: The VSR-2 should be wall-mounted with the front and rear of the chassis perpen-
dicular to the floor and at eye level, so you can read the front LEDs. All four mounting screws
must be anchored to solid wood.
6. Using the supplied wood screws, fasten the VSR-2 to the board as illustrated in Fig-
ure 6.1, starting with the top bracket and then the bottom. Use extreme caution dur-
ing this step, making sure you are securely supporting the weight of the device until
it is firmly fastened to the board.

Chapter 2 - Mounting Instructions 13
Power Cord Retainer Installation
Figure 7. Attaching the IntraPort Enterprise-2 Power Cord Retainer
vNote: It is recommended that you determine the setting of your voltage switch before
installing the power cord retainer. For more information on power supply voltage settings, see
Changing the Power Supply Voltage Settings at the beginning of this chapter.

Chapter 3 - CompatiView Software Installation 14
Chapter 3 - CompatiView Software Installation
All of the products in Compatible Systems’internetworking and VPN families, including the
VSR-2, can be managed from a single GUI management platform called CompatiView.
CompatiView for Windows is included on the CD-ROM which was shipped with your VSR-2.
vNote: An older version of CompatiView for Mac OS was included on the CD-ROM shipped
with your router. The Mac OS version can be used with other Compatible products such as
MicroRouters and RISC Routers; however, it is not compatible with the VSR-2 software. You
must use CompatiView for Windows, versions 5.0 or later, to manage your router with Compa-
tiView.
CompatiView for Windows
CompatiView for Windows allows you to manage the router from an IBM-compatible PC
running Windows 95/98 or Windows NT. The PC can either be configured as an IPX client on
a Novell NetWare internet, or as an IP WinSock client on an IP internet.
System Requirements
In order to successfully run CompatiView for Windows, you need:
•IBM PC or compatible w/ 486 or later processor
•Microsoft Windows 95/98 or Windows NT installed
•VGA or better monitor
•IP - A WinSock-compatible transport stack
and/or
•IPX - A Netware or Microsoft Client installation
vNote: To choose the active transport protocol on a Windows machine which has both IPX
and IP installed, select “Options” from the Database menu and click the General tab. Then
select the appropriate radio button under “Transport.”
Installation and Operation
The Windows version of the CompatiView program can be found in the Network Manage-
ment/CompatiView/Windows directory on the CD-ROM that was included with your VSR-2.
Run the auto-installation program (CV5x file) by double-clicking on it. The installation
program will ask you to select (or create) a directory in which it should locate CompatiView
and its associated files and database subdirectory.
Once the installation is complete, double click on the CompatiView icon to open the program.
For further information on using CompatiView, see the CompatiView Management Software
Reference Guide included with your router.
vNote: For an up-to-date description of the changes (if any) made to Windows system files by
the installation program, see the README.TXT file located in the CompatiView installation
directory.

Chapter 3 - CompatiView Software Installation 15
Transport Protocols and CompatiView
CompatiView will be able to use the transport protocol (IP or IPX) you have selected to access
Compatible Systems products anywhere on your internetwork. Depending on your security
setup, you may also be able to use the IP transport option to manage devices across the
Internet.
The IP protocol does not provide a method for CompatiView to automatically discover the
router. To initially contact the router over IP using CompatiView, you must first enter a valid
IP address into the router. You can do this either on a console directly connected to the router
or by setting a workstation’s IP address to 198.41.12.2 with a Class C subnet mask
(255.255.255.0) so that it can communicate over Ethernet with 198.41.12.1 (the shipping
default of Ethernet 0:0). After setting the router’s IP address, be sure to change the worksta-
tion’s configuration back to its original settings.
The IPX protocol does allow CompatiView to automatically discover the router. Compatible
Systems devices are configured to autoseed the two most common IPX frame types upon
startup (802.2 and 802.3 (raw)). If CompatiView has the IPX/SPX protocol selected as its
transport, it will be necessary to either powerup the router before powering up the workstation,
or reboot the workstation after the router has completed its boot sequence. This process will
ensure that the workstation and the router have the proper IPX network bindings for communi-
cation.

Chapter 4 - Command Line Management 16
Chapter 4 - Command Line Management
The command line interface allows you to configure and monitor the router in-band via Telnet
or out-of-band with a terminal connected to the router’s Console interface.
vNote: Proper syntax is vital to effective operation of command line management. Case is
not significant –you may enter commands in upper case, lower case, or a combination of the
two.
Out-of-Band Command Line Management
You can use command line management and text-based configuration out-of-band as a perma-
nent management tool, or only temporarily in order to set the router’s IP parameters to allow
in-band Telnet access.
In order to access the command line out-of-band, do the following:
1. Set a terminal or a PC equipped with VT100 terminal emulation to a baud rate of
9600, 8 bits, no parity, 1 stop bit and no Flow Control.
2. Connect it to the router’s Console interface using the cable which was supplied with
the VSR-2.
3. Press the <Return> key one or two times.
4. Enter the default password letmein at the password prompt. The command line inter-
face prompt will appear on the screen.
If you plan to use out-of-band access for ongoing management of your router, you can find
further information on configuring your router in each RIOP card’s Basic Configuration
section for details. Otherwise, see the section later in this chapter on Setting Up Telnet Opera-
tion for information on setting the router to allow Telnet access from hosts on its network.
Temporarily Reconfiguring a Host for Command Line Management
You can temporarily reconfigure an IP host in order to set the router’s IP parameters to allow
in-band Telnet access.
If you wish to set the router’s basic IP parameters in this fashion, the host must be on the same
Ethernet segment as one of the router’s Ethernet interfaces. You can then do the following:
1. Set the host’s IP address to 198.41.12.2, with a Class C subnet mask (255.255.255.0)
and then Telnet to 198.41.12.1.
2. Enter the default password letmein at the password prompt. The command line inter-
face prompt will appear on the screen.
3. Use the configure command and set the IPAddress, SubnetMask, and IPBroadcast
keywords in the IP Ethernet 0 section.
4. Use the save command to save the changes to the device’s Flash ROM.
5. Change the host’s configuration back to its original settings
See the next section (Setting Up Telnet Operation) for information on setting the router to
allow Telnet access from hosts on its network.