conceptD 9 Pro User manual

USER’S MANUAL
ConceptD9 / ConceptD9 Pro

2 -
© 2020. All Rights Reserved.
ConceptD 9 / ConceptD 9 Pro
Covers: CN917-71 / CN917-71P
This revision: March 2020
Register your ConceptD product
1. Ensure you are connected to the Internet.
2. Open the Acer Product Registration app.
3. Install any required updates.
4. Sign up for an Acer ID or sign in if you already have an Acer ID, it
will automatically register your product.
After we receive your product registration, you will be sent a
confirmation email with important data.
Important
This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Some features described in this manual may not
be supported depending on the Operating System version. Images
provided herein are for reference only and may contain information or
features that do not apply to your computer. Acer Group shall not be
liable for technical or editorial errors or omissions contained in this
manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________

Table of contents - 3
TABLE OF CONTENTS
First things first 6
Your guides ............................................. 6
Basic care and tips for using your
computer.................................................. 6
Turning your computer off........................... 6
Taking care of your computer ..................... 7
Taking care of your AC adapter .................. 8
Cleaning and servicing................................ 8
Your ConceptD notebook tour 9
Screen view ............................................. 9
Keyboard view ....................................... 10
Right view ............................................. 11
USB Type-C information (DisplayPortTM /
Thunderbolt 3)........................................... 12
USB 3.1 Gen 1 information....................... 12
Left view ................................................ 12
Base view .............................................. 13
Rear view............................................... 14
Active Stylus ....................... 14
Using the keyboard 15
Lock keys............................................... 15
Hotkeys.................................................. 15
Windows keys........................................ 16
Ezel Aero HingeTM 17
Using the Precision Touchpad 20
Touchpad gestures................................ 20
Changing touchpad settings .................. 22
Recovery 24
Creating a factory default backup.......... 24
Backing up your wireless and LAN
drivers.................................................... 26
Restoring your computer ....................... 27
Reset this PC and keep my files ............... 27
Reset this PC and remove everything ...... 28
Using a Bluetooth connection 31
Enabling and disabling Bluetooth .......... 31
Enable Bluetooth and add a device .......... 31
Connecting to the Internet 33
Connecting to a wireless network.......... 33
Connecting to a wireless LAN................... 33
Connecting with a cable ........................ 36
Built-in network feature ............................. 36
Connecting to a cellular network ........... 36
ConceptD Palette 37
The ConceptD Palette main screen....... 37
Color profile setting ................................... 37
TrueHarmony setting ................................ 38
Monitoring.............................................. 38
Split Screen ........................................... 39
App Center............................................. 39
Advanced Settings................................. 40
Enable PrtScn Key to launch Screen Snip
tool ............................................................ 40
Manage the copied items in Clipboard...... 41
Set color profile on ConceptD monitor... 43
Sync up the color profile ........................... 43
Change the color profile............................ 43
Bluelight Shield 45
Securing your computer 47
Using a computer security lock.............. 47
Using passwords ................................... 47
Entering passwords .................................. 48
BIOS utility 49
Boot sequence....................................... 49
Setting passwords ................................. 49
Power management 50
Saving power ......................................... 50
Battery pack 52
Battery characteristics ........................... 52
Charging the battery ................................. 52
Optimizing battery life ............................... 53
Checking the battery level......................... 54
Battery-low warning .................................. 54
Traveling with your computer 55
Disconnecting from the desktop ............ 55
Moving around ....................................... 55
Preparing the computer ............................ 55
What to bring to meetings ......................... 56
Taking the computer home .................... 56
Preparing the computer ............................ 56
What to take with you................................ 57
Special considerations .............................. 57
Setting up a home office ........................... 57
Traveling with the computer................... 58
Preparing the computer ............................ 58
What to take with you................................ 58
Special considerations .............................. 58
Traveling internationally......................... 58
Preparing the computer ............................ 59
What to bring with you .............................. 59
Special considerations .............................. 59
Universal Serial Bus (USB) 61
USB Type-C port 62
Thunderbolt 3 port 63
Displays ................................................. 63
Video and audio connectors 64
Connecting a monitor............................. 64
Headphones and microphone................ 64

4 - Table of contents
HDMI 65
Frequently asked questions 67
Requesting service ................................ 69
Tips and hints for using Windows 10..... 70
How do I get to Start? ............................... 70
How do I turn off my computer?................ 70
How do I unlock my computer?................. 70
How do I set the alarm?............................ 71
Where are my apps?................................. 72
What is a Microsoft ID (account)?............. 73
How do I check for Windows updates?..... 74
Where can I get more information?........... 74
Troubleshooting ..................................... 75
Troubleshooting tips.................................. 75
Error messages......................................... 75
Internet and online security 77
First steps on the net ............................. 77
Protecting your computer.......................... 77
Choose an Internet Service Provider ........ 77
Network connections................................. 79
Surf the Net!.............................................. 80
Internet security software.......................... 81

Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using ConceptD’s bundled software

6 - First things first
FIRST THINGS FIRST
We would like to thank you for making this ConceptD notebook your
choice for meeting your mobile computing needs.
Your guides
To help you use your ConceptD notebook, we have designed a set of
guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting.
Once you have connected to the internet, you can download updates
for your computer from:
http://go.acer.com/?id=17883
1. The link will open the Acer Support webpage.
2. Scroll down to Drivers and Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or
product model.
3. From this page you can also download and install the Acer
identification utility that will automatically detect your computer’s
serial number and SNID and allow you to copy it to the clipboard.
4. Once you have found your product model, any updates, or
documents will be listed.
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key or
select the Windows Start button, select Power > Shut down.

First things first - 7
• Right-click the Windows Start button > Shut down or sign out >
Shut down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it to Sleep by doing any
of the following:
• Press the power button.
• Press the sleep hotkey.
• Press the Windows key or select the Windows Start button, select
Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out >
Sleep.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Only use the adapter provided with your device, or an Acer-
approved adapter to power your device.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Note
If you cannot power off the computer normally, press and hold the power
button for up to ten seconds to shut down the computer. If you turn off the
computer and want to turn it on again, wait at least two seconds before
powering up.

8 - First things first
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work
normally, please contact your nearest authorized Acer service center.

Your ConceptD notebook tour - 9
YOUR CONCEPTD NOTEBOOK TOUR
After setting up your computer as illustrated in the Setup Guide, let us
show you around your new ConceptD computer.
Screen view
2
3
1
4
#Icon Item Description
1Microphones Internal stereo digital microphones
for sound recording.
2Webcam
Web camera for video
communication.
A light next to the webcam indicates
that the webcam is active.
3Touchscreen Displays computer output, supports
multi-touch input.
4Ezel Aero
HingeTM
Allows the screen to flip for different
modes.
See "Ezel Aero HingeTM" on page
17.

10 - Your ConceptD notebook tour
Keyboard view
2
3
4
5
1
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
2Backlit keyboard For entering data into your computer.
See "Using the keyboard" on page 15.
3Click buttons
(left and right)
The left and right buttons function like
the left and right mouse buttons.
4Touchpad /
Numeric pad
Features touchpad or numeric pad
pointing device.
Double clicking the icon to switch
touchpad / numeric pad.
5
Power indicator Indicates the computer’s power
status.
Battery indicator
Indicates the computer’s battery
status.
Blinking Amber when the battery is
charging or reaches the low battery
level.
Amber when fully charged (with the
AC adapter plugged in).

Your ConceptD notebook tour - 11
Right view
12 456 73
#Icon Item Description
1Noble lock slot Connects to a Noble-compatible
security lock.
2Power button Turns the computer on and off.
3
USB Type-C /
Thunderbolt 3
port
Connects to USB devices with a USB
Type-C
connector.
Supports Thunderbolt™ 3 and
displays.
4USB Type-C port
Connects to USB devices with a USB
Type-C connector.
Supports DisplayPort™ over USB-C™.
5
USB port with
power-off
charging
Connects to USB devices.
6Ethernet (RJ-45)
port
Connects to an Ethernet 10/100/
1000Mbps/2.5Gbps-based network.
7Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.

12 - Your ConceptD notebook tour
USB Type-C information (DisplayPortTM /
Thunderbolt 3)
• USB 3.1 Gen 2 with transfer speeds up to 10 Gbps.
• USB 3.1 Gen 1 with transfer speeds up to 5 Gbps.
• Supports DisplayPort™ audio/video output.
• Compatible with Thunderbolt™ 3.
• Delivers up to 3 A at 5 V DC for USB charging.
USB 3.1 Gen 1 information
• USB 3.1 Gen 1 compatible ports are blue.
• Compatible with USB 3.1 Gen 1 and earlier devices.
• For optimal performance, use USB 3.1 Gen 1-certified devices.
• Defined by the USB 3.1 Gen 1 specification (SuperSpeed USB).
Left view
25134
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2USB port Connects to USB devices.
3Mic-in jack Connects to an external microphone
for recording audio.
4Headset/
speaker jack
Connects to audio devices (e.g.,
speakers, headphones)
5USB port Connects to USB devices.

Your ConceptD notebook tour - 13
Base view
1
3
2
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2Battery reset
pinhole
Simulates removing and reinstalling
the battery.
Insert a paperclip into the hole and
press for four seconds.
3Speakers Deliver stereo audio output.

14 - Your ConceptD notebook tour
Rear view
1
23 4
#Icon Item Description
1Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
2
External display
(DisplayPort)
port
Connects to a display device using
the high-definition DisplayPort
interface.
3HDMI port Supports high-definition digital video
connections.
4DC-in jack Connects to an AC adapter.
Active Stylus
12
#Icon Item Description
1Right-click Acts like a right mouse button.
2Eraser Erases an object.
Note
Function may vary depending on apps.

Using the keyboard - 15
USING THE KEYBOARD
The keyboard has full-sized keys, a virtual numeric keypad, separate
cursor, lock, Windows keys and hotkeys.
Lock keys
The keyboard has lock keys which you can use to turn keyboard
functions on and off.
Hotkeys
To activate hotkeys, press and hold the Fn key before pressing the
other key in the hotkey combination.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters
typed are in uppercase.
Scroll Lock
When Scroll Lock is on, the screen moves one line
up or down when you press the up or down arrow
keys respectively. Scroll Lock does not work with
some applications.
Hotkey Icon Description
Fn + F1 Puts the computer in Sleep mode.
Fn + F2 Turns the built-in touchpad on and off.
Fn + F3 Decreases the screen brightness.
Fn + F4 Increases the screen brightness.
Fn + F5
Switches display output between the display
screen, external monitor (if connected) and
both.
Fn + F6 Turns the display screen backlight off to save
power. Press any key to return.
Fn + F7 Decreases the intensity of the keyboard
backlight.

16 - Using the keyboard
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Fn + F8 Increases the intensity of the keyboard
backlight.
Fn + F9 Turns the speakers on and off.
Fn + F12 Scr Lk Turns Scroll Lock on or off.
Fn + Del Ins Turns Insert on or off.
Fn + Pg Up Home Scrolls to the beginning of a document.
Fn + Pg Dn End Scrolls to the end of a document.
Fn + Increases the sound volume.
Fn + Decreases the sound volume.
Hotkey Icon Description
Key Description
Windows key Pressed alone it returns to the Start screen
or to return to the last open app.
Application key This key has the same effect as clicking
the right mouse button.

Ezel Aero HingeTM - 17
EZEL AERO HINGETM
The computer features Ezel Aero HingeTM to flip the display in four
different modes. You can choose a mode to fit your needs.
Notebook Stand
EzelTM Display

18 - Ezel Aero HingeTM
To get familiar with the Ezel Aero HingeTM, please refer the following
actions when you adjust the screen.

Ezel Aero HingeTM - 19

20 - Using the Precision Touchpad
USING THE PRECISION TOUCHPAD
Your computer features touchpad / virtual numeric keypad function.
Please double click to enable / disable touchpad function.
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement. The Precision Touchpad (PTP) is designed to provide a
more uniform, smooth, and accurate touchpad experience. Many
applications support precision touchpad gestures that use one or
more fingers, however, some gestures may not be supported by the
specific application or program you are using.
Touchpad gestures
Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with
your finger, to perform a 'click', which will select or start an
item. Quickly repeat the tap to perform a double tap or
'double click'.