HP Compaq 6520s Manual

HP Compaq 6520s Notebook PC
Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Core, Pentium, Celeron are
trademarks of Intel Corporation in the
United States and other countries.
Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks
of Microsoft Corporation in the United
States and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: November 2007
First Edition: July 2007
Document Part Number: 456941-003

MSG revision history
Revision Publication date Description
A October 2010 The top cover, spare part number 456599-001, does not include the TouchPad
board and cable, and TouchPad button board and cable. The TouchPad board is
available using spare part number 456600-001. The TouchPad button board and
cable are available using spare part number 456601-001. The TouchPad board
cable, TouchPad bracket, and TouchPad button board actuators are available in
the TouchPad Miscellaneous Kit, spare part number 456602-001. The top cover
description has been corrected.
iii

iv MSG revision history

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 7
Top components ................................................................................................................................... 7
TouchPad ............................................................................................................................ 7
Buttons, lights, and speaker ................................................................................................ 8
Keys ..................................................................................................................................... 9
Front components .............................................................................................................................. 10
Right-side components ....................................................................................................................... 10
Left-side components ......................................................................................................................... 11
Bottom components ........................................................................................................................... 12
3 Illustrated parts catalog ............................................................................................................................... 13
Serial number location ........................................................................................................................ 13
Computer major components ............................................................................................................. 14
Plastics Kit .......................................................................................................................................... 20
Cable Kit ............................................................................................................................................. 21
Mass storage devices ......................................................................................................................... 22
Miscellaneous parts ............................................................................................................................ 23
Sequential part number listing ............................................................................................................ 24
4 Removal and replacement procedures ....................................................................................................... 29
Preliminary replacement requirements ............................................................................................... 29
Tools required .................................................................................................................... 29
Service considerations ....................................................................................................... 29
Plastic parts ....................................................................................................... 29
Cables and connectors ..................................................................................... 30
Drive handling ................................................................................................... 30
Grounding guidelines ......................................................................................................... 31
Electrostatic discharge damage ........................................................................ 31
Packaging and transporting guidelines ............................................. 32
Workstation guidelines ..................................................................... 32
Equipment guidelines ....................................................................... 33
vii

Unknown user password ................................................................................................... 34
Component replacement procedures ................................................................................................. 35
Serial number .................................................................................................................... 35
Computer feet .................................................................................................................... 36
Battery ............................................................................................................................... 37
Hard drive .......................................................................................................................... 38
WLAN module .................................................................................................................... 40
Memory module ................................................................................................................. 43
Optical drive ....................................................................................................................... 45
Switch cover and keyboard ................................................................................................ 47
Speaker ............................................................................................................................. 51
Display lid switch module ................................................................................................... 52
Display assembly ............................................................................................................... 53
Top cover ........................................................................................................................... 58
TouchPad board and TouchPad button board ................................................................... 61
Bluetooth module ............................................................................................................... 64
System board ..................................................................................................................... 66
Fan ..................................................................................................................................... 69
Heat sink ............................................................................................................................ 71
Processor ........................................................................................................................... 74
Modem module .................................................................................................................. 76
RTC battery ....................................................................................................................... 78
5 Computer Setup ............................................................................................................................................ 80
Starting Computer Setup .................................................................................................................... 80
Using Computer Setup ....................................................................................................................... 81
Navigating and selecting in Computer Setup ..................................................................... 81
Restoring factory settings in Computer Setup ................................................................... 81
Computer Setup menus ..................................................................................................................... 82
File menu ........................................................................................................................... 82
Security menu .................................................................................................................... 83
Diagnostics menu .............................................................................................................. 83
System Configuration menu .............................................................................................. 84
6 Specifications ................................................................................................................................................ 86
Computer specifications ..................................................................................................................... 86
14.1-inch, WXGA display specifications ............................................................................................. 87
Hard drive specifications .................................................................................................................... 88
DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................... 89
DVD/CD-RW Combo Drive specifications .......................................................................................... 90
System DMA specifications ................................................................................................................ 91
System interrupt specifications ........................................................................................................... 92
System I/O address specifications ..................................................................................................... 93
viii

System memory map specifications ................................................................................................... 95
7 Screw listing .................................................................................................................................................. 96
Phillips PM2.0×5.0 captive screw ....................................................................................................... 97
Phillips PM2.5×12.0 captive screw ..................................................................................................... 98
Phillips PM3.0×4.0 screw ................................................................................................................... 99
Phillips PM2.5×4.0 screw ................................................................................................................. 100
Torx T8M2.5×7.0 screw ................................................................................................................... 101
Phillips PM2.0×4.0 screw ................................................................................................................. 104
Torx T8M2.5×3.0 broad-head screw ................................................................................................ 106
Torx T8M2.5×4.0 screw ................................................................................................................... 107
Torx T8M2.5×6.0 screw ................................................................................................................... 108
Phillips PM2.0×2.0 broad-head screw .............................................................................................. 109
Phillips PM2.0×6.0 screw ................................................................................................................. 110
Phillips PM2.5×7.0 screw ................................................................................................................. 111
Phillips PM2.5×7.0 captive screw ..................................................................................................... 112
Phillips PM2.5×10.0 captive screw ................................................................................................... 113
Phillips PM2.0×8.0 screw ................................................................................................................. 115
8 Backup and recovery .................................................................................................................................. 116
Creating recovery discs in Windows VIsta ....................................................................................... 116
Backing up your information in Windows Vista ................................................................................ 117
When to back up .............................................................................................................. 117
Backup suggestions ......................................................................................................... 117
Backing up specific files or folders ................................................................................... 118
Backing up the entire hard drive ...................................................................................... 118
Creating recovery points .................................................................................................. 119
Scheduling backups ......................................................................................................... 119
Performing a recovery in Windows Vista .......................................................................................... 120
Performing a recovery from the recovery discs ............................................................... 120
Performing a recovery from the hard drive ...................................................................... 120
Initiating a recovery in Windows ...................................................................... 121
Initiating a recovery from the hard drive recovery partition ............................. 121
Creating recovery discs in Windows XP ........................................................................................... 122
Backing up your information in Windows XP .................................................................................... 123
When to back up .............................................................................................................. 123
Backup suggestions ......................................................................................................... 123
Backing up specific files or folders ................................................................................... 124
Backing up the entire hard drive ...................................................................................... 124
Creating recovery points .................................................................................................. 125
Scheduling backups ......................................................................................................... 125
Performing a recovery in Windows XP ............................................................................................. 126
Performing a recovery from the recovery discs ............................................................... 126
ix

Performing a recovery from the hard drive ...................................................................... 126
Initiating a recovery in Windows ...................................................................... 127
Initiating a recovery from the hard drive recovery partition ............................. 128
9 Connector pin assignments .......................................................................................................................129
Audio-out (headphone) ..................................................................................................................... 129
Audio-in (microphone) ...................................................................................................................... 129
External monitor ............................................................................................................................... 130
RJ-11 (modem) ................................................................................................................................ 131
RJ-45 (network) ................................................................................................................................ 132
Universal Serial Bus ......................................................................................................................... 132
10 Power cord set requirements .................................................................................................................. 133
Requirements for all countries and regions ...................................................................................... 133
Requirements for specific countries and regions ............................................................................. 134
11 Recycling ................................................................................................................................................... 135
Battery .............................................................................................................................................. 135
Display .............................................................................................................................................. 135
Index .................................................................................................................................................................141
x

1 Product description
Category Description Computer
models equipped
with GLE960
system board
Computer
models
equipped with
GME965 system
board
Computer
models
equipped with
PM965 system
board
Product
Name
HP Compaq 6520s Notebook PC √√√
Processors Intel® Core™ 2 Duo processors
●T9300 2.50-GHz processor, 6-MB L2
cache, 800-MHz front side bus (FSB)
√√
●T8300 2.40-GHz processor, 3-MB L2
cache, 800-MHz FSB
√√
●T8100 2.10-GHz processor, 3-MB L2
cache, 800-MHz FSB
√√
●T7800 2.60-GHz processor, 4-MB L2
cache, 800-MHz FSB
√√
●T7700 2.40-GHz processor, 4-MB L2
cache, 800-MHz FSB
√√
●T7500 2.20-GHz processor, 4-MB L2
cache, 800-MHz FSB
√√
●T7300 2.00-GHz processor, 4-MB L2
cache, 800-MHz FSB
√√
●T7250 2.00-GHz processor, 2-MB L2
cache, 800-MHz FSB
√√
●T7100 1.80-GHz processor, 2-MB L2
cache, 800-MHz FSB
√√
●T5550 1.83-GHz processor, 2-MB L2
cache, 800-MHz FSB
√√
●T5470 1.60-GHz processor, 2-MB L2
cache, 800-MHz FSB
√√
●T5270 1.40-GHz processor, 2-MB L2
cache, 800-MHz FSB
√√
Intel Celeron® M processors
●550 2.00-GHz processor, 1-MB L2
cache, 533-MHz FSB
√
1

Category Description Computer
models equipped
with GLE960
system board
Computer
models
equipped with
GME965 system
board
Computer
models
equipped with
PM965 system
board
●540 1.86-GHz processor, 1-MB L2
cache, 533-MHz FSB
√
●530 1.73-GHz processor, 1-MB L2
cache, 533-MHz FSB
√
Chipset Northbridge: Intel PM965 with up to 800-
MHz FSB
√
Northbridge: Intel GME965 with up to 800-
MHz FSB
√
Northbridge: Intel GLE960 with up to 533-
MHz FSB
√
Southbridge: Intel ICH8M √√√
Graphics ATI-M62s discrete graphics subsystem
memory
√
Intel Universal Memory Architecture
(UMA) graphics subsystem integrated with
shared video memory (dynamically
allocated)
√√
Panels All display assemblies include 2 wireless
local area network (WLAN) antennae
√√√
●14.1-inch WXGA BrightView √√√
●14.1-inch WXGA √√√
Memory 2 customer-accessible/upgradable
memory module slots
√√√
Supports dual-channel memory √√√
Supports up to 4 GB of system RAM √√√
PC2-5300, 667-MHz, DDR2 √√√
2 Chapter 1 Product description

Category Description Computer
models equipped
with GLE960
system board
Computer
models
equipped with
GME965 system
board
Computer
models
equipped with
PM965 system
board
Supports the following configurations in all
countries and regions except Brazil:
●4096-MB total system memory (2048
× 2, dual-channel)
●3072-MB total system memory (2048
+ 1024)
●2560-MB total system memory (2048
+ 512)
●2048-MB total system memory (1024
× 2, dual-channel)
●2048-MB total system memory (2048
× 1)
●1536-MB total system memory (1024
+ 512)
●1024-MB total system memory (512
× 2, dual-channel)
●1024-MB total system memory (1024
× 1)
●512-MB total system memory (512 ×
1)
√√√
Supports the following configurations only
in Brazil:
●2048-MB total system memory (2048
× 1)
●2048-MB total system memory (1024
× 2, dual-channel)
●1024-MB total system memory (1024
× 1)
●1024-MB total system memory (512
× 2, dual-channel)
●512-MB total system memory (512 ×
1)
√√√
Hard
drives
Supports 9.5-mm, 2.5-inch hard drives √√√
Customer-accessible √√√
Serial ATA √√√
3

Category Description Computer
models equipped
with GLE960
system board
Computer
models
equipped with
GME965 system
board
Computer
models
equipped with
PM965 system
board
Supports the following drives:
●160-GB, 5400-rpm
●120-GB, 5400-rpm
●80-GB, 5400-rpm
√√√
HP 3D DriveGuard √√√
Optical
drives
Fixed (removal of 1 screw required) √√√
Customer-accessible √√√
Parallel ATA √√√
12.7-mm tray load √√√
Supports the following drives:
●DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive with
LightScribe
●DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
●DVD/CD-RW Combo Drive
√√√
Diskette
drive
Supports external USB diskette drive only √√√
Supports boot from external USB diskette
drive
√√√
Supports 3-mode diskette drive √√√
Audio HD audio - ADI1981 √√√
Modem 56K V.92 1.5-inch data/fax modem with
digital line guard
√√√
Modem cable included in Brazil, the
Czech Republic, Europe, France, Greece,
Hungary, Israel, Latin America, Poland,
Russia, Saudi Arabia, Slovakia, Slovenia,
South Africa, Turkey, and the United
Kingdom
√√√
Ethernet Intel 82562GT √√√
S3/S4/S5 wake on LAN: DC - no √√√
S3/S4/S5 wake on LAN: AC - yes √√√
Wireless Integrated WLAN options by way of wireless module:
2 WLAN antennae built into display
assembly
√√√
Support for no-WLAN option √√√
4 Chapter 1 Product description

Category Description Computer
models equipped
with GLE960
system board
Computer
models
equipped with
GME965 system
board
Computer
models
equipped with
PM965 system
board
Support for the following WLAN formats:
●Intel 802.11a/b/g/n
●Broadcom 802.11a/b/g
●Broadcom 802.11b/g
●Intel 802.11a/b/g
●Intel 802.11b/g
√√√
Integrated personal area network (PAN) options by way of Bluetooth® module:
Support for no-WPAN option √√√
Broadcom Bluetooth 2.0+EDR √√√
External media
card
One ExpressCard/54 slot √√√
SD/MMC Card Reader supporting Secure
Digital (SD) Memory Card and
MultiMediaCard (MMC)
√√√
Ports Audio-in (mono microphone) √√√
Audio-out (stereo headphone) √√√
RJ-11 (modem) √√√
RJ-45 (Ethernet, includes link and activity
lights)
√√√
USB (3) √√√
VGA (Dsub 15-pin) supporting 1600 ×
1200 external resolution at 75-GHz (hot
plug/unplug with auto-detect)
√√√
2-pin AC power √√√
Keyboard/
pointing
devices
11.97-inch keyboard with embedded
numeric keypad
√√√
TouchPad only, with 2 TouchPad buttons
and vertical scrolling (taps enabled as
default)
√√√
Power
requirements
90-W AC adapter with localized cable plug
support (2-wire plug with ground pin,
supports 2-pin DC connector)
√
65-W AC adapter with localized cable plug
support (2-wire plug with ground pin,
supports 2-pin DC connector)
√√
6-cell, 55-Wh Li-ion battery √√√
6-cell, 47-Wh Li-ion battery √√√
5

Category Description Computer
models equipped
with GLE960
system board
Computer
models
equipped with
GME965 system
board
Computer
models
equipped with
PM965 system
board
Security Supports Kensington security sock √√√
Operating
system
Preinstalled:
Windows Vista® Basic 32 with Office
Ready
√√√
Windows Vista Basic 32 Japan with Office
Personal (in Japan only)
√√√
Windows Vista Business 32 with Office
Ready
√√√
Windows Vista Business 32 Japan with
Office Personal (in Japan only)
√√√
Windows Vista Home Premium with Office
Ready
√√√
Windows® XP Professional √√√
FreeDOS √√√
Red Flag Linux (in the People's Republic
of China only)
√√√
Restore media:
Windows Vista Basic 32 √√√
Windows Vista Home Premium √√√
Windows Vista Business 32 √√√
Windows XP Professional √√√
Red Flag Linux (in the People's Republic
of China only)
√√√
DRDVD Vista √√√
Certified: Microsoft® WHQL √√√
Serviceability End-user replaceable parts:
AC adapter √√√
Battery (system) √√√
Hard drive √√√
Memory module √√√
Optical drive √√√
WLAN module √√√
6 Chapter 1 Product description

2 External component identification
Top components
TouchPad
Item Component Function
(1) TouchPad* Moves the pointer and selects or activates items on the
screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) Right TouchPad button* Functions like the right button on an external mouse.
(4) TouchPad scroll zone Scrolls up or down.
*This table describes factory settings. View or change pointing device preferences as follows:
●In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
Top components 7

Buttons, lights, and speaker
Item Component Function
(1) Caps lock light On: Caps lock is on.
(2) Wireless button Turns the wireless feature on or off, but does not
establish a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
(3) Wireless light ●On: An integrated wireless device, such as a
wireless local area network (WLAN) device, the HP
Broadband Wireless Module, and/or a Bluetooth®
device, is on.
●Off: All wireless devices are off.
(4) Power button ●When the computer is off, press the button to turn
on the computer.
●When the computer is on, press the button to initiate
Hibernation.
●When the computer is in the Sleep state (Windows
Vista) or in Standby (Windows XP), press the button
briefly to exit the Sleep state or Standby.
●When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about power settings, follow these steps:
●In Windows Vista, select Start > Control Panel >
System and Maintenance > Power Options.
●In Windows XP, select Start > Control Panel >
Performance and Maintenance > Power Options.
8 Chapter 2 External component identification

Item Component Function
(5) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state
(Windows Vista) or Standby (Windows XP).
●Off: The computer is off or in Hibernation.
(6) Speaker Produces sound.
Keys
Item Component Function
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric
keypad.
(6) Function keys Execute frequently used system functions when pressed
in combination with the fn key.
Top components 9

Front components
Item Component Function
(1) Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
(2) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3) SD/MMC Card Reader Supports the following optional digital card formats:
SD Memory Card and MMC.
Right-side components
Item Component Function
(1) Optical drive Reads optical discs and, on select models, also writes to
optical discs.
(2) Optical drive light Blinking: The optical drive is being accessed.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
10 Chapter 2 External component identification