Crane Merchandising Systems 325 Manual

This machine has been engineered to our own rigid safety and performance standards. It
has been designed to comply with sanitation and health guidelines recommended by the
Automatic Merchandising Health-Industry Council (AMHIC) and it conforms with all other
NAMA safety recommendations.
This machine has been manufactured in accordance with the safety standards of both
Underwriter’s Laboratories and the Canadian Standards Association. To maintain this
degree of safety and to continue to achieve the level of performance built into this machine,
it is important that installation and maintenance be performed so as to not alter the original
construction or wiring and that replacement parts are as specified in the Parts Manual. Your
investment in this equipment will be protected by using this Operatos’s Guide and the
Parts Manual in your operation, service and maintenance work. By following prescribed
procedures, machine performance and safety will be preserved.
Crane Merchandising Systems Parts and Support
Parts: 1-800-621-7278 Service:1-800-628-8363

TABLE OF CONTENTS
Initial Set-up.................................................................................. 1
Power Requirements....................................................................... 1
Water Requirements........................................................................ 1
Final Installation ............................................................................. 2
Install Options................................................................................. 4
Get The Machine Ready To Vend Drinks ...................................... 7
Adjustments and Minor Maintenance...................................... 12
Programming The Cold Drink Center...................................... 17
Getting Around ............................................................................. 17
The Displays ................................................................................. 18
The Function Keys........................................................................ 18
Other Keys .................................................................................... 18
Some Conventions:....................................................................... 19
Control Panel Switch Functions Explained .................................. 20
SureVend™................................................................................... 21
The Supervisor Mode.................................................................... 22
Programming Procedures.......................................................... 23
Gain Access To The Supervisor Mode..........................................23
Enter A New Supervisor Code.......................................................23
Enter A Freevend Code..................................................................23
Enter a New Data Recall Code ......................................................24
Lock Or Unlock Mode or Payout Keys .........................................24
Set Talker Mode.............................................................................25
Set Printer or DEX Mode...............................................................25
Set Dex Options.............................................................................26
Select Printer Baud Rate................................................................26
Select Display Language................................................................27
Select Coin Mechanism .................................................................27
Select Bill Validator and Options..................................................28
Initial Setup Of NonStandard Bill Validator .................................29
Select Card Reader and Options....................................................30
Select Monetary Options ...............................................................30
Set Up Winner Mode .....................................................................33
Set Up Mug Discount ....................................................................34
Disable Selections in the Merchandiser.........................................34

Set Up Cup Sizes ...........................................................................35
Set Up A Drink ..............................................................................36
Factory Default Throw Times and Volumes .................................37
Blended Drinks ..............................................................................38
Configure Pump Type....................................................................39
Configure Number of Selections ...................................................40
Set Up Automatic Delivery Door Options.....................................40
Assign Cup Sizes to Selections......................................................41
Turn SureVend™ On or Off..........................................................42
Optional or Mandatory SureVend™..............................................42
Set Up the SureVend™ Anti-Jackpot Timer .................................43
View Software Version..................................................................43
Set the Time of Day.......................................................................44
Set Month, Date, and Year.............................................................44
Set Daylight Savings Time Options...............................................44
Set Time-of-Day Inhibit Vending..................................................45
Set Time-of-Day Free Vending .....................................................45
Set Time-of-Day Discount Vending..............................................45
Time Interval Editing.....................................................................46
Select a Standby Message..............................................................48
Select an Out-of-Service Message.................................................48
Select a Freevend Message............................................................49
Edit Custom Message ....................................................................49
View Machine Configuration Setting............................................51
View Cup Sizes Assigned to Selections........................................52
Payout Coins..................................................................................52
Set Prices........................................................................................53
View Nonresettable Sales and Vend Data .....................................53
View Data Four Different Ways....................................................54
View Total Paid Sales....................................................................54
View Total Sales By Drink Size....................................................54
View Total Sales By Selection ......................................................54
View Total Sales By Individual Selection.....................................55
View Total Paid Sales By Price Line.............................................55
View Total Paid Vends..................................................................55
Clear All Resettable Data...............................................................56
Clear Paid Sales Data Only............................................................56
View Amount in Coin Box ............................................................56

View Amount in Validator ............................................................57
View Freevend Sales by Time Interval..........................................57
View Discount Sales by Time Interval..........................................58
View Free Vends............................................................................58
View Winners ................................................................................58
View Time Data.............................................................................59
View Total Unpaid Sales...............................................................60
View Total Unpaid Vends .............................................................60
View Number of Test Vends .........................................................61
View Number of Mug Vends.........................................................61
View Number Of Alt Vends..........................................................61
View Machine ID Number.............................................................61
View Cup Ring Cycles Related to SureVend™............................62
View Number of Cup Ring Cycle Failures....................................62
View Home Switch Use Related to SureVend ..............................62
Test Vend Selections and Verify Credit Added.............................63
Test the Display .............................................................................63
Test Drop a Cup.............................................................................64
Test the Automatic Delivery Door.................................................64
Test Throw Still Water ..................................................................64
Test Throw Carbonated Water.......................................................64
Test the Syrup Pumps ....................................................................65
Test the Ice Maker .........................................................................65
Test the Carbonator........................................................................66
Coolsan Operation .........................................................................66
Test Various Switches and Sensors...............................................68
View SureVend™ Average Calibration Value..............................69
View SureVend™ Last Recorded Calibration Value....................69
Test the Display .............................................................................70
View Diagnostic Messages............................................................70
Download Data to a PDCD............................................................72
Set Freevend Options.....................................................................73

Cold Drink Center (327/328) Operator’s Guide
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Initial Set-up
Power Requirements
This merchandiser requires power as shown in the following table. NOTE: Each
merchandiser should have its own electrical circuit.
This merchandiser is supplied with a service cord for the country of use and is ter-
minated in a grounding type plug. The wall receptacle used for this merchandiser
must be properly polarized, grounded, and of the correct voltage. Operating the
merchandiser from a source of low voltage will VOID YOUR WARRANTY. Each
merchandiser should have its own electrical circuit and that circuit should be pro-
tected with a circuit breaker or fuse conforming to local regulations.
Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEU-
TRAL terminals of the wall receptacle. The voltmeter should indicate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz loca-
tions.
Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and
GROUND terminals of the wall receptacle. The voltmeter should indicate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz loca-
tions.
Noise Potential Check - Place the leads of a voltmeter across the NEUTRAL and
GROUND terminals of the wall receptacle. The voltmeter should indicate 0 volts
ac. A measurement greater than 1.5-2.0 volts ac could result in problems for the
merchandiser's electronic circuitry caused by electrical noise.
Any deviation from these requirements could result in unreliable performance
from your merchandiser.
Water Requirements
If your location has chemically softened water, one of the following steps is
advised:
• Have a non-softened supply line run to the merchandiser
• Contact your local water filter supplier for information and suggestions
Well water can also be used in the Cold Drink Center. However, you should have
it checked for levels of carbonates and alkalies. Contact your water filter supplier
if these values are relatively high.
Water Pressure
Minimum water pressure: 20 psi (138.0 KPa) at 1/2 gallon/minute
Maximum water pressure: 80 psi (522.0 KPa) at 1/2 gallon/minute
Power Requirements
Country Volts Frequency (Hz) Current (Amps)
U.S., Mexico, and Canada 115 60 20
International 230 50 13 - 16

Cold Drink Center (327/328) Operator’s Guide
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Supply Line Requirements
Locate supply line at the rear of the merchandiser.
Equip the line with a shut-off valve.
Flushing Water Supply Line
Flush the water supply line before connecting it to the merchandiser. A minimum
of five gallons is usually required before connecting the merchandiser to the sup-
ply line. To avoid introducing possible water line contaminants into the merchan-
diser, DO NOT flush the merchandiser water system.
Positioning The Merchandiser
You can position this merchandiser anywhere in a bank of machines. It can even
be placed on the end flush against a side wall.
Leave enough room in front of the merchandiser for the door to move freely.
BE SURE THE REAR OF THE MERCHANDISER IS AT LEAST 6" AWAY FROM
THE WALL. THIS WILL ENSURE WARM MOIST AIR IS VENTED OUT OF THE
MACHINE'S INTERIOR AND THE REFRIGERATOR CONDENSER FAN IS NOT
OBSTRUCTED.
NOTE
This machine is only rated for installation in an indoor location.
Final Installation
1. Connect the merchandiser to the water supply:
a. You will need the following:
• A coil of copper tubing with outside diameter of 3/8 inch (9.5 mm) or greater.
The appropriate plastic tubing may be substituted.
• A 3/8 inch (9.5 mm) flare nut. A 3/8 inch (9.5 mm) male flare is provided.
b. Connect the merchandiser to your water supply.
2. Connect the merchandiser to the power source:
Power to the merchandiser is controlled by the main power switch, located on the
power panel.
a. Make sure the main power switch is OFF.
b. Connect the merchandiser’s power cord to your wall outlet.
3. Using a spirit level, level the merchandiser front to back and side to side.

Cold Drink Center (327/328) Operator’s Guide
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4. Set up the menu
assembly:
a. Swivel the
cup turrets
awayfromthe
door.
b. Remove the
thumb screws
as shown,
and slide out
the menu
assembly.
c. Install selec-
tion inserts as
shown.
5. Reinstall the
menu assembly
in the reverse
order of
assembly.
6. Load the coin
mechanism:
a. Open the cab-
inet door and
the monetary
door.
b. Insert coins
into their
respective tubes until each tube has been filled.
c. Inspect the tubes for shingled coins and correct if necessary.
SELECTION INSERT
INSERT AS SHOWN
VIEW A
VIEW A
THUMB
SCREW
DOOR
SLIDE
DISPLAY
ASSEMBLY
327p0001
BRAND NAME LABELS FOR COLD DRINK SELECTIONS
ARE AVAILABLE FROM THE FOLLOWING SOURCES:
National Beverage Screen Printers
609 East Main Street
Williston, SC 29853-5272
Outside South Carolina call: 1-800-325-9021
Inside South Carolina call: 1-803-266-5272
Fax: [phone]
The suggested style is: NBS-57
Size: .81 x 2.62

Cold Drink Center (327/328) Operator’s Guide
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Install Options
1. Install the coin box lock:
a. Install the lock cylinder, washer, and nut in the order shown.
b. Tighten the nut.
c. Install the lock bar as shown, and secure with the screw.
2. Mount the base plate brackets:
a. Secure a base plate bracket at each of the remaining pairs of holes with
two of the hex head screws.
3. Mount the base plate and slides:
a. Insert the short arm of the slides into the hinged tabs of the base plate.
Position the slide so the notch near the short arm is on the bottom side.
b. Insert the long arms of the slides into the base plate brackets.
c. Insert a cotter pin through the hole in the back end of each slide. Secure
the pins in place.
d. Push the base plate toward the merchandiser cabinet. The front tab of
the base plate bracket should seat in the notch in the long arm of the
base plate slides.
BASE PLATE
MOUNTING
BRACKET
HEX HEAD
SCREW
COTTER
PIN
LEFT HAND
BASE PLATE
SLIDE
RIGHT HAND
BASE PLATE
SLIDE

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NOTE
The mounting brackets are subject to damage whenmoving the
machine with a fork lift. Remove the brackets prior to moving
the machine with a fork lift to prevent damage.
4. Install the water filter cartridge:
IF YOUR MERCHANDISER HAS THE WATER FILTER OPTION, IT CANNOT BE
OPERATED WITHOUT A PROPERLY INSTALLED WATER FILTER CAR-
TRIDGE. NOTE
Check the water filter installation record. There is a place to
write the vend number on the cartridge. Local conditions may
require more frequent replacement.
a. Your filter cartridge is shipped inside the waste pail. Locate it and
remove the wrapping.
b. Install the filter in accordance with the appropriate procedure:
EVERPURE WATER FILTER INSTALLATION
Check the water filter installation record. There is a place to write the vend num-
ber on the cartridge. The cartridge is effective for a maximum of 10,000 18 oz.
vends, 11,000 16 oz. vends, 15,000 12 oz. vends, or 20,000 9 oz. vends. Local
conditions may require more frequent replacement.
a. Your filter cartridge is shipped inside the waste pail. Locate it and
remove the wrapping.
b. Gain access to the water filter head assembly, located at the cabinet
back wall above the water bath.
c. Install the filter as shown.

Cold Drink Center (327/328) Operator’s Guide
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HYDROLIFE FILTER INSTALLATION
a. Place the filter inside the canister. Be sure the o-ring is seated in the
canister just below the threads.
b. Screw the canister and filter assembly onto the filter head until it comes
to a stop.
c. Open the water valve on the inlet line by rotating the handle to the verti-
cal position as shown.
HYDROLIFE FILTER REMOVAL
a. Close the valve on the inlet line by rotating the handle into the horizontal
position as shown.
b. Relieve water pressure by performing two or three water throws (See
"Test Throw Still Water" on page 64).
c. Unscrew the filter and canister assembly from the filter head. Remove
the filter from the canister.

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Get The Machine Ready To Vend Drinks
1. Fill the water bath:
a. Open the convenience valve.
b. Fill the water bath level with the carbonator top, or until water runs out
the water bath overflow tube.
2. Load and set up cold drink products:
Bag-in-box machines:
a. Place the bag-in-box containers on the left hand side of the cabinet with
the fittings facing up.
b. Connect the syrup lines to the bag-in-box containers. Note that the
syrup lines are marked with the numbers 1through 8. These correspond
to the pumps, which provide syrup for selections Athrough H, respec-
tively. Make sure the bag-in-box containers you have installed agree
with these markings.
c. Place connectors inside box.
Syrup tank machines:
a. Load syrup into the tanks.
b. Insert the syrup dip tubes into the tanks and place the lids on the tanks.
Note that the syrup lines are marked with the numbers 1 through 8.
These correspond to the pumps, which provide syrup for selections A
through H, respectively. Make sure the syrup tanks you have installed
agree with these markings.
Load the cup mechanism: NOTE
Use cups that have been designed for use in a cold beverage
vending machine. Do NOT use cups made of clear
(transparent) material.
For single cup size machines, the same size cups must be loaded in turrets 1A,
1B, 2A, and 2B. For dual cup size machines, small cups are loaded in turrets 1A
and 1B; large size cups are loaded in turrets 2A and 2B. The size of cup you
load, and its location, must agree with the available cup mechanisms and
the cup size that you select during programming. Refer to the programming
section (and the section on cup mechanisms) for more information.
a. Support the cup mechanism in the upright position.
b. Push the latch forward to release the cup mechanism. Continue to sup-
port the cup mechanism while you lower it into the loading position.
c. Remove the turret cover.

Cold Drink Center (327/328) Operator’s Guide
August, 2003 Page 8 3280020
OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS!
d. Open the bottom of the wrapper on a stack of cups.
e. Insert the wrapped cups into the turret and pull the wrapper out.
DO NOT FILL CUPS ABOVE THE LEVEL MARKED ON THE
OUTSIDE OF THE CUP TURRETS OR ABOVE THE “FILL
LINE” LABEL INSIDE EACH TURRET, OR MOTOR JAMS
WILL OCCUR.
USE ONLY THE SAME SIZE AND BRAND OF CUPS IN
EACH TURRET; DO NOT INTERMIX!
f. Replace the turret cover after the turrets have been loaded.
g. Be sure the cup mechanism is locked into the upright position.
LOAD CUPS
HERE
CABINET
DOOR
RETAINING
STRAP
LID
CUP MECH
MOUNTING
BRACKET
LATCH
CUP TURRET
CUPS
TOP VIEW

Cold Drink Center (327/328) Operator’s Guide
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Set up the CO2tank:
NOTE
A full CO2tank can be dangerous if it is dropped or mishandled. Handle with care
and keep the tank lid in place until the tank is properly secured in the
merchandiser.
a. Place the power switch in the OFF position.
b. Install a full CO2tank on the merchandiser as shown. Secure the CO2
tank with the retaining chain. (Note the various retaining chain configura-
tions.)
c. Remove the CO2tank lid. Briefly open and close the CO2cylinder valve
to blow out any foreign matter.
d. Locate the CO2regulator and flat plastic washer (in a box), and the
tapered plastic washer (in plastic bag).
e. Connect the CO2hose from the secondary regulator tee fitting to the reg-
ulator. Firmly tighten the fitting.
ADJUSTMENT
SCREW CO CYLINDER
VALVE
2
ADJUSTMENT
LOCK NUT
CO HOSE
2
(REAR OF TANK SHOWN)
327p0008
CO CYLINDER
2
SYRUP TANKS
LOCATION 1
LOCATION 2
˜
CO CYLINDER
2
RETAINING
CHAIN
RETAINING
CHAIN
CO CYLINDER
2
LOCATION 1
RETAINING
CHAIN

Cold Drink Center (327/328) Operator’s Guide
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NOTE
Not using a wrench on the tank side may damage the CO2tank,
resulting in personal injury.
f. Using two wrenches, tighten the line to the regulator.
g. Insert the flat washer into the regulator nut.
h. Using two wrenches, connect the regulator to the tank outlet and tighten
in place.
i. Open CO2tank valve.
j. Adjust the CO2regulator so that the gauge reads 60 PSI (4.10 bar).
k. The secondary regulator is located behind the monetary panel on the
right side of the cabinet. Adjust the secondary regulator to 40 PSI (2.76
bar).
l. Lock the adjustment screw in place.
m. Remove the water bath cover and actuate the pressure relief valve
located on top of the carbonator tank for 3 to 5 seconds.
n. Check for gas leaks along the CO2line.

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1. Prime the Syrup System:
Before trying to brix the machine: Operate each syrup valve (increase flow)
to flush any air or water out of the tubing, pump, or syrup system. This resid-
ual air and water is left in the system from factory leak testing and machine
setup. If air passes through the syrup valve, syrup cannot, and the drink will
be weak.
a. Place a cup in the cup delivery compartment.
b. Perform a syrup test throw. Refer to "Set Up A Drink" on page 36.
Measure the amount of syrup you get.
c. Repeat step b until 1.7 oz (50 ml) of syrup (the proper amount of syrup
for the 12 oz cup) is dispensed.
d. Repeat steps a through c for all the remaining selections in the machine.
e. Remove and discard the cup.
2. Test for Gas Leaks
Now that the pumps are primed, they will not pulse until syrup is called for.
Test the lines for gas leaks as follows:
a. Close the CO2cylinder valve.
b. Observe the high pressure gauge. If the reading on the gauge
decreases, there is a leak in the system.
c. Locate the source of the leak and repair it.
3. Purge the Carbonator of Air
BRIX Is the ratio of syrup to water in a cold drink
machine. Also, to BRIX the machine is to set
up that ratio.
W
hen a merchandiser is first put into service, air may be present in the carbon-
a
tor. This air will not mix with the water, nor will it be absorbed into the water. A
s
p
ressure builds up in the carbonator, the air will be trapped in the top of the car-
b
onator and will prevent
t
he carbonator from filling
w
ith water. The water
p
ump will no longer be able
t
o pump against this high
p
ressure, and it will stop
a
nd display a `^o_=ibsbi
d
iagnostic message.
P
urge the carbonator of
a
ny trapped air by lifting up
o
n the pressure relief valve
h
andle as shown. Once
t
his condition is corrected,
i
t will not happen again as long as the merchandiser is properly serviced.
RELIEF VALVE SCREWDRIVER
WATER BATH
CARBONATOR 316P0103

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Adjustments and Minor Maintenance
1. Emptying the bill stacker:
2. Cup mechanism adjustment.
a. Place seven cups in the cup ring.
b. Observe the clearance as shown in view B.
c. If necessary adjust by first loosening the adjustment arm screw (view A).
d. Move adjustment arm until correct clearance is achieved.
e. Hold adjustment arm in place and tighten adjustment arm screw.
ADJUSTED
TOO LOOSE
ADJUSTED
TOO TIGHT
ADJUSTMENT
ARM
VIEW FROM BENEATH
LOOSEN SCREW
MOVE ARM
CORRECT
ADJUSTMENT
CUP
CAM
CUP
CAM
This clearance is just
large enough to allow
cup ejection
This side is snug
against cam
327p0015
View A
View B

Cold Drink Center (327/328) Operator’s Guide
3280020 Page 13 August, 2003
3. Testing the water pump flow
The water pump should require between 13 and 21 seconds to completely refill
the carbonator. To check the water flow, proceed as follows:
a. Place a cup in the cup station and make sure the waste pail is in place.
b. Press , then until the display shows: `^o_=qbpq .
c. Press . The water pump starts, and the display shows bjmqvfkd=
while the carbonator dispenses, then shows cfii=uu as the carbonator
refills.
d. After adjusting the flow, repeat step c until the desired time is achieved.
4. Adjusting the water pump flow:
a. Remove the cap nut to expose the adjustment screw.
b. Turn the adjustment screw:
CLOCKWISE to decrease refill time.
COUNTERCLOCKWISE to increase refill time.
NOTE
Failure to replace the cap nut will cause the water pump to leak.
c. Replace the cap nut.
5. Adjusting the water valve:
The water valves are located under the water bath cover.
NOTE
To prevent personal injury, only turn the adjusting screw when
making adjustments. DO NOT loosen or remove the limitscrew
located above the adjusting screw.
NOTE
See "Set Up A Drink" on page 36, for the procedure and table
for setting throws.
WATER
PUMP
C
AP
N
UT
ADJUSTIN
G
SCREW

Cold Drink Center (327/328) Operator’s Guide
August, 2003 Page 14 3280020
a. Rotate the adjusting screw 1/8 turn:
CLOCKWISE to decrease water throw.
COUNTERCLOCKWISE to increase water throw.
b. Repeat the testing steps until the water throw is as desired.
6. Testing the syrup throw:
a. Place a graduated flask in the cup station.
b. Refer to "Set Up A Drink" on page 36, for information on how to set
your syrup and perform test throws.
c. Test throw syrup and compare the volume of syrup to the suggested vol-
ume in the table for the cup size being vended.
d. If necessary, adjust the syrup valve to obtain the proper volume.
e. Repeat steps c and d for all selections.
NOTE
Software times do not control the output volume of diaphragm
pumps; they simply start the motor. The output volume is
controlled with a mechanical adjustment in the pump.
LIMIT SCREW
(
SEE WARNING)
ADJUSTING SCREW