Crane BevMAX Refresh 6 Media User manual

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Table of Contents
CAUTIONS & WARNINGS.............................................................................................5
GENERAL INFORMATION ................................................................................................... 6
Vender Safety Precautions..................................................................................................6
Product Identification..........................................................................................................6
CE Mark & IIA Declaration...................................................................................................7
Physical Characteristics .......................................................................................................7
INSTALLATION & SETUP ..................................................................................................... 7
Receiving Inspection............................................................................................................7
Unpacking the Vender.........................................................................................................7
Electrical Requirements.......................................................................................................8
Power Supply & Grounding Requirements .........................................................................8
Prior to Initial Power Up....................................................................................................10
Placing the Vender on Location.........................................................................................10
Acceptable Ambient Operating Temperature Range........................................................10
Level the Vender ...............................................................................................................10
Locate the Vender .............................................................................................................11
Install Price Labels .............................................................................................................11
Install Product ID Cards.....................................................................................................11
Coin Changers and Other Accessories...............................................................................11
Set Temperature Control...................................................................................................12
Loading the Vender ...........................................................................................................12
Loading the Coin Changer Tubes.......................................................................................12
R290 Service Notes……………………………………………………………………………………………………….13
Technical Work Process –R290…………………………………………………………………………………….13
COMPONENTS ..........................................................................................................14
OMRON Power Supply 24V 150W.....................................................................................14
Power AC Distribution Box ................................................................................................14
Media Atlas H Board & 5 Peripheral Controllers...............................................................15
Touch Screen.....................................................................................................................16
Delivery Port Assembly......................................................................................................16
Shelf / Tray Assembly ........................................................................................................16
Double Gate Assembly ......................................................................................................16
Slide / Pusher Assembly ....................................................................................................17
Delivery (Picker) Cup Assembly.........................................................................................17
X Axis (Horizontal) .............................................................................................................17
Y Axis (Vertical)..................................................................................................................17
Belt Tensioning Adjustment Components.........................................................................17
Refrigeration System.........................................................................................................18
Refrigeration Deck Clamp Assembly .................................................................................18
Wiring notes ......................................................................................................................18
PROGRAMMING............................................................................................................... 19
General Information..........................................................................................................19
External Display Items.......................................................................................................19
Normal Operation Messages.............................................................................................19
Initial Programming...........................................................................................................19
MAJOR COMPONENT DESCRIPTION................................................................................ 21
AC Distribution Box ...........................................................................................................21
OMRON Power Supply 24V 150W.....................................................................................21
Service Door Switches .......................................................................................................21

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GENERAL MAINTENANCE................................................................................................. 22
Power ................................................................................................................................22
Cleaning.............................................................................................................................22
NEW MEDIA ATLAS H BOARD INSTALLATION ................................................................ 24
Media Atlas H Board Connections.....................................................................................25
BEVMAX REFRESH 6 MEDIA TROUBLESHOOTING.......................................................26
No Power to Vender..........................................................................................................27
No Vertical (Y) & No Horizontal (X) Movement.................................................................28
No Vertical (Y) Movement.................................................................................................30
No Horizontal (X) Movement ............................................................................................33
Cup Picker/Plunger will not Cycle & Eject an Item from the Gate Assy............................35
Port Door will not Open / Close ........................................................................................38
Port Door Stays Open, Display says “Please Remove Product” ........................................39
TROUBLESHOOTING TABLES......................................................................................41
Coin Acceptance Issues .....................................................................................................41
Bill Acceptance Issues........................................................................................................41
Media Atlas H Board Issues...............................................................................................42
TROUBLESHOOTING FLOW CHARTS...........................................................................43
All Coins Rejected Flow Chart............................................................................................43
All Bills Rejected Flow Chart..............................................................................................44
Incorrect Change Dispensed Flow Chart ...........................................................................45
Selection Will Not Vend Flow Chart ..................................................................................46
REFRIGERATION TROUBLESHOOTING FLOW CHARTS ...............................................................47
Ice / Frost on Evaporator Flow Chart ................................................................................47
Condensate on Outside of Product Door Flow Chart........................................................47
Compressor Will Not Stop Flow Chart...............................................................................47
Compressor Will Not Start Flow Chart ..............................................................................48
Machine Not Cooling Flow Chart ......................................................................................49
ELECTRICAL DIAGRAMS.................................................................................................... 51
Sequence of Operation......................................................................................................55
Notes. ................................................................................................................................57

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Cautions & Warnings
If the vender is equipped with a refrigeration unit containing
R290 refrigerant, the following warnings and procedures
apply:
High Voltage Warning / Electrical Warning Danger electricity, electric shock.
A Generic Warning.
Hazard Warning: Beware of moving machinery –Entanglement hazard.
Keep hands, loose clothing, and long hair away from moving parts.
The charge amount in this machine is 114 grams of R290 refrigerant. The lower flammability
limit (LFL) of R290 is 38 grams. At three times the LFL (3 x 38g = 114g), this machine meets
all applicable UL and ASHRAE placement conditions

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GENERAL INFORMATION
VENDER SAFETY PRECAUTIONS
Please read this manual in its entirety. This service information is intended for use by a qualified service technician
who is familiar with proper and safe procedures to be followed when repairing, replacing or adjusting any Crane
Merchandising Systems vendor components. All repairs should be performed by a qualified service technician
who is equipped with the proper tools and replacement components, using genuine Crane Merchandising Systems
factory parts. This Vendor should only be used by those individuals that have a clear understanding of how to
operate a vending machine in a safe manner.
REPAIRS AND/OR SERVICING ATTEMPTED BY UNQUALIFIED PERSONS CAN RESULT IN
HAZARDS DEVELOPING DUE TO IMPROPER ASSEMBLY OR ADJUSTMENTS WHILE
PERFORMING SUCH REPAIRS. PERSONS NOT HAVING A PROPER BACKGROUND MAY
SUBJECT THEMSELVES TO THE RISK OF INJURY OR ELECTRICAL SHOCK WHICH CAN BE
SERIOUS OR EVEN FATAL.
PRODUCT IDENTIFICATION
First production of BevMAX Refresh Media 5800-6/3800-6 Domestic and BevMAX Refresh Media 5800-E6/3800-
E6 Export Venders with new electronics platform was May 2020. The production date of Crane Merchandising
Systems products is now determined by the date code incorporated in the serial number.
The Machine serial number incorporates the build date, in the format:
11yymmddxxxx
11 indicates the BevMAX model, yymmdd is the year, month, & date of production, and xxxx is a sequential build
number.
Servicing shall be done by factory authorized service personnel who have
been properly trained so as to minimize the risk of possible ignition due to
incorrect parts or improper service, including the use of proper parts.

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CE Mark & IIA DECLARATION
An updated CE Mark or IIA Declaration document can be provided upon request: If needed please contact
Technical Support Manager in Williston, SC. Phone: [phone] or email [e-mail].
PHYSICAL CHARACTERISTICS
BEVMAX REFRESH 6
MEDIA
5800-6
5800-E6
5800-6HC
3800-6
3800-E6
3800-6HC
HEIGHT
72” (182.88 cm)
72” (182.88 cm)
WIDTH
47” (119.38 cm)
39” (99.06 cm)
DEPTH CABINET
32” (81.28 cm)
32” (81.28 cm)
DEPTH WITH SERVICE
DOOR
33.5” (85.09 cm)
33.5” (85.09 cm)
BASE
3.5” (8.89 cm)
3.5” (8.89 cm)
SHIPPING WEIGHT
720 lbs.
(326.59 kg)
TBD lbs.
(TBD kg)
Noise Level
Operates at 65db.
Glass door width is 37.5” (95.25 cm) 5800’s, 28.1” (71.37 cm)
3800’s, height is 68” (172.72 cm) both.
INSTALLATION & SETUP
RECEIVING INSPECTION
DO NOT STORE THE VENDER OUTSIDE.
Upon receipt, inspect the Vender for any shipping damage. If there is any damage, have the delivery driver note
the damage on the bill of lading and notify Crane Merchandising Systems Customer Service. Although the terms
of sale are FOB shipping point, which requires the consignee to originate shipping damage claims, Crane
Merchandising Systems will gladly help if you must file a claim.
UNPACKING THE VENDER
Remove the stretch wrap, fiberboard edge protectors and corrugated front protector from the outside of Vender.
Do not store the Vender with stretch wrap on. Stretch wrap could
bond to the Vender’s surface, which could damage the finish.
Remove the shipping boards from the bottom of the Vender. The shipping boards are attached by the leveling
legs. To avoid unnecessary damage to the leveling legs or base, remove the shipping boards by using a 1-1/2 inch
or 38 mm socket type wrench to unscrew the leveling legs. Be sure to replace the legs after removing the shipping
boards. Once the skid boards are removed there is 3” (7.62 cm) from base flange to the floor with the leveling
legs screwed all the way in.
Once the Vender is unpacked, check the “200” Tray area for any additional parts, labels, or other information
concerning factory-equipped accessories such as Coin Mechanism, Bill Acceptor and Cashless Devices.

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It is recommended the Vender be vend tested before shipping to the location. See INITIAL PROGRAMMING section
of this guide.
WARNING: TO AVOID THE POSSIBILITY OF A FIRE HAZARD, DO NOT STORE ANYTHING OR
ALLOW DEBRIS OF ANY KIND TO ACCUMULATE IN THE BOTTOM OF THE SERVICE AREA,
IN AND AROUND THE REFRIGERATION COMPARTMENT OF THE CABINET, OR IN FRONT
OF THE EVAPORATOR AND CONDENSER COILS.
WARNING: ENSURE THAT POWER IS DISCONNECTED
FROM THE VENDER BEFORE INSPECTING OR REPLACING
LAMPS, OTHER ELECTRICAL COMPONENTS, OR WORKING
WITH OR ADJUSTING THE VENDING MECHANISM. FAILURE
TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO THE
RISK OF ELECTRICAL SHOCK OR MECHANICAL INJURY,
WHICH CAN BE SERIOUS OR FATAL.
ELECTRICAL POWER NEEDED
Refer to the Machine serial number plate to determine the correct voltage and frequency. In the US and Canada
this is 120Vac, 60Hz, 1P. In Europe, Australia, and other export countries, this is 220/230/240Vac, 50Hz, 1P
depending upon your country voltage. The serial plate also specifies the ampere rating of the Machine. This
Machine must be plugged into a properly rated receptacle with its own circuit protection (fuse or circuit breaker).
Equipment Nominal Power Requirements -
120V / 10.2 A = *1224W (1.224kw)
220V / 5.8 A = *1276W (1.276kw)
240V / 5.8 A = *1392W (1.392kw)
*Note: Watts = V x A
POWER SUPPLY CORD and GROUNDING REQUIREMENTS
In accordance with the National Electrical Code and Underwriters Laboratories Inc., Domestic Vending Machines
are equipped with a three-wire Power Supply Cord and Ground Fault Circuit Interrupter (GFCI). The GFCI device
is provided as part of the Power Supply Cord and is either incorporated directly into the plug or mounted on the
cord adjacent to the plug.

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WARNING
The GFCI protects against current leakage caused by ground faults. The GFCI is not
designed to protect against over current or short circuits.
DO NOT use the TEST and RESET buttons on the GFCI as an ON/OFF switch.
The Vending Machine supply cord MUST be plugged directly into a properly
grounded, 3 wire receptacle that is properly protected by a fuse or circuit breaker. If
the receptacle will not accept the power cord plug, it must be replaced with a
properly grounded, 3 wire receptacle in accordance with the National Electrical Code
and Local Codes and Ordinances. The work should be done by a qualified electrician.
DO NOT USE A 3 WIRE TO 2 WIRE ADAPTOR.
DO NOT REMOVE THE GROUND PIN ON THE PLUG OR IN ANY WAY BYPASS, MODIFY,
DEFEAT, OR DESTROY THE GROUNDING SYSTEM OF THE VENDING MACHINE.
DO NOT USE WITH AN EXTENSION CORD!
DO NOT REMOVE THE WARNING TAG ATTACHED TO THE POWER SUPPLY CORD.
The GFCI must be tested frequently and before each use in accordance with the instructions provided on the
GFCI device. IF THE GFCI DOES NOT PASS THE TEST, DO NOT USE THE MACHINE. Unplug the supply cord from
the receptacle and call the Crane Merchandising Systems Technical Support Group for assistance at 1-803-266-
5001. It is recommended that the Machine be located so that the GFCI device will be accessible after the
Machine is installed. After installation, visually inspect the GFCI and power supply cord to be sure it is not
crushed, pinched, or stretched. Protect the power supply cord during transportation and use. Periodically
inspect the power supply cord for damage. If the cord or plug is worn or damaged, it must be replaced with a
power supply cord of the same type, size and specification as originally provided with the Machine.
DO NOT USE THE VENDING MACHINE UNTIL THE WORN OR DAMAGED CORD IS REPLACED.
FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO THE RISK OF
INJURY OR ELECTRICAL SHOCK WHICH CAN BE SERIOUS OR FATAL. PERIODICALLY INSPECT THE
POWER SUPPLY CORD FOR DAMAGE. IF THE CORD BECOMES DAMAGED IT MUST BE REPLACED
WITH THE SAME SIZE AND TYPE CORD. CONTACT CRANE MERCHANDISING SYSTEMS FOR
ASSISTANCE.

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PRIOR TO INITIAL POWER UP
Open the Service Door on the right side using the Key provided in the coin return cup, or if shipped with a locking
clip, remove the clip and install the lock. Ensure there is no power to the AC Distribution Box. On Venders with a
main power switch on the AC Distribution Box the switch needs to be in the OFF position. On Venders with a main
power quick disconnect plug on the AC Distribution Box the quick disconnect plug needs to be unplugged. Check
that all connectors are firmly seated on the Media Atlas H Board and at the various Peripheral Boards:
Environmental Board
oRefrigeration control
oLighting control
Port Board
oPort Motor
oPort Product Sensor
Cup Motor Board
oCup Motor
oCup Product Sensor
X Motor Board
oX Motor
Y Motor Board
oY Motor
Retrieve the main power plug from the hole in the rear of the Vender and plug the cord in a properly grounded
120VAC, 15 Amp receptacle (U.S. and Canada). Open the Service Door and apply power to the AC Distribution
Box (if equipped with a Bill Acceptor, the Acceptor should cycle twice). The LED Light Assemblies should illuminate
and the cooling unit should start. If the Display shows “OUT OF SERVICE”, or the cooling unit fails to start, refer
to the TROUBLESHOOTING SECTION of this guide.
PLACING THE VENDER ON LOCATION
!! CAUTION !!
DO NOT TRANSPORT THE VENDER TO OR FROM THE LOCATION
LOADED WITH PRODUCT OR DAMAGE TO THE VENDER MAY RESULT.
The Vender is intended for INDOOR USE ONLY. It should be kept out of direct sunlight and away from any heat
source. This Machine is not suitable for installation in an area where a water jet or hose and nozzle may be used.
The Vender must be on a solid, flat and level surface. Ensure the flooring can bear the weight load of a fully loaded
Vender (approximately 1109 lbs. or 503 kg). The Vender must be positioned close enough to an electrical outlet
so that an extension cord is not required. If the Machine will be subject to user misuse or vandalism, it is
recommended that the Vender be secured to the floor or wall as described in Crane Merchandising Systems
Technical Bulletin 344. Due to the large size and weight of the Vender, never attempt to move the Vender with a
Hand Truck or Stair Climber. Use a pallet jack or Vender/Cooler Dollies at all times when moving the Vender. The
Vender should never be slid or pushed in place. Never side load the leveling legs; doing so will cause damage to
the legs. Do not transport the Vender to or from customer locations loaded with product, as damage may result
due to excessive weight. Be sure to test Vender for proper operation before putting in to service on location. Call
the Crane Merchandising Systems Technical Service Department or your Crane Merchandising Systems
Representative for assistance.
ACCEPTABLE AMBIENT OPERATING TEMPERATURE RANGE
BevMAX Refresh 6 Media Models 5800-6/3800-6 equipment manufactured by Crane Merchandising Systems is
designed to work properly in a temperature range of 75°F to 90°F (23°C to 32°C) 65% R.H.
LEVEL THE VENDER
Adjust the front leveling legs, ensuring that an even gap exists between the glass door and the top security angle
and receiver box, and then level the Machine front to rear. A carpenter’s level will help verify that the Vender is

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level. Leveling legs are adjusted using a wrench or socket 1 ½” or 38 mm in size. If the Vender is to be used in a
bank of equipment, check the top and sides for proper alignment. If you are unable to properly level the Vender,
select an alternate location. NEVER PLACE OBJECTS UNDER THE LEVELING LEGS OF THE VENDER.
DANGER
THE VENDER MUST BE PROPERLY LOCATED AND LEVELED. IF THE MACHINE WILL BE
SUBJECT TO USER MISUSE OR VANDALISM IT IS RECOMMENDED THAT THE VENDER
BE SECURED TO THE FLOOR OR WALL AS DESCRIBED IN CRANE MERCHANDISING
SYSTEMS TECHNICAL BULLETIN 344 TO MINIMIZE THE RISK OF INJURY OR DEATH
FROM TIPPING. CALL THE CRANE MERCHANDISING SYSTEMS TECHNICAL SERVICE
DEPARTMENT OR YOUR CRANE MERCHANDISING SYSTEMS REPRESENTATIVE FOR
ASSISTANCE.
LOCATE THE VENDER
Do not block the rear of the Vender. Maintain a minimum of 4 inches (10 cm) from the wall to ensure adequate
airflow through the condenser and compressor. At the rear of the Vender, make sure nothing obstructs the air
exhaust at the back of the Machine.
WARNING
TO AVOID THE POSSIBILITY OF A FIRE HAZARD, DO NOT STORE ANYTHING OR ALLOW
DEBRIS OF ANY KIND TO ACCUMULATE IN THE BOTTOM OF THE MACHINE, IN THE
BOTTOM OF THE SERVICE AREA, IN AND AROUND THE REFRIGERATION COMPARTMENT
OF THE CABINET, OR IN FRONT OF THE EVAPORATOR AND CONDENSER COILS.
INSTALLING PRICE LABELS
Pricing labels when ordered will be included with additional parts, labels, and information placed in Tray “200s”
during shipment. Remove the pricing label sheets from the Tray and gently remove the label corresponding to
the vend price of each selection by tearing at the perforation. The label is installed at the top of the front knuckle.
Once installed, push the label firmly against the front of the knuckle. This will ensure the label is locked in place.
INSTALLING PRODUCT ID CARDS
To assist with consistent loading, product ID cards can be installed in the product pusher to designate to the route
driver which product the column is set for. To install the flavor card, simply detach it from the sheet at the
perforation and slide it into the slots in the product pusher. Contact your graphics supplier to purchase as needed.
COIN CHANGERS & OTHER ACCESSORIES
The Vender can have an MDB Coin Changer installed and can have an MDB Bill Acceptor installed as well. Note:
BevMAX Refresh 6 Media Models 5800-6/3800-6 will work with an MDB Bill Acceptor only. If the MDB Coin
Changer and other MDB accessories are not factory installed, refer to the instructions received from the
manufacturer of the MDB Coin Changer and other MDB accessories for proper set-up and installation.
The Vender will support the following Domestic MDB Coin Changers:
All available CPI/MEI MDB
All available Conlux MDB
All available NRI MDB
All available Coinco MDB

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The Vender will support the following Domestic MDB Bill Acceptors:
All available CPI/MEI/Mars MDB
All available Conlux MDB
All available Cashcode MDB
All available Coinco MDB
The Vender will support MDB Card Readers.
The Vender supports Swipe/Tap for Cashless Vending.
“Select then Pay”workflow for purchasing product is also implemented for both Cash and Cashless operations.
SETTING THE TEMPERATURE CONTROL
This Vender is equipped with an electronic Encapsulated Temperature Sensor. Defrost is controlled both
electronically based on run time of the compressor and with a manual Defrost Thermostat. The Temp Sensor is
factory pre-set to maintain a cabinet temperature of 37º Fahrenheit (2.7ºC). It is also a good practice to ensure
the proper operating temperature prior to installing the Vender on location. To set the temperature, go to System
Settings > Refrigeration Settings > Refrigeration Set Point, and adjust the Refrigeration Set Point as necessary.
Press Accept to lock in any changes or Cancel to exit without making changes.
The manual Defrost Thermostat is located in the bottom left of the service area. The Defrost Thermostat is preset
and is not adjustable.
LOADING THE VENDER
CAN/BOTTLE DRINK TRAYS
The BevMAX Refresh 6 Media 5800-6/3800-6 Vender does not require spacers or shims to vend most packages.
Load product in each column one package at a time insuring that the package being loaded is in front of the
product pusher. Ensure that the package is stable within the column (doesn’t move excessively from side to side).
After loading the Vender, test vend each column to ensure proper operation. Please contact a Service
Representative or refer to the proper Technical Publication for any special settings you may need.
LOADING COIN CHANGER TUBES
Prior to placing the Machine in service, you must add an initial amount of change to the Coin Mechanism to
prevent a “Use Correct Change” condition. Initial loading of coins should be done with the steps below to ensure
the Coin Mech accurately counts all change available for payback to the customer. Recommended minimum
amount is $17.00 (1 roll each of 5¢, 10¢, 25¢ coins). This minimum amount of change should remain in the Machine
at all times.
To initially load the Coin Mech:
1. Enter the required PIN: 3333.
2. Touch the Monetary Menu Bar on the Screen.
3. Touch the Coins In/Out Menu Bar.
4. Increase the amount of Change Available by inserting coins thru the chute on the top of the Coin Mech.
Totals (count and value) for each coin should increase as coins are added.
5. Press the left arrow to exit and return to the Monetary Menu.
For additional information about the Coin Mechanism, refer to the manufacturer’s instructions.

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R290 SERVICE NOTES
• The serial tag on an R290 machine will identify it as containing R290 refrigerant.
• Multiple warning labels describing Cautions and Warnings have been placed on various locations on
and within the machine.
• The process tubes on the refrigeration deck are red indicating it contains R290.
• The drain pan on R290 refrigeration decks are green identifying it as using a Green refrigerant.
• All motors within the refrigerated space are brushless motors and are not interchangeable with motors
from BevMax machines using alternate refrigerants.
TECHNICIAN WORK PROCESS IN THE EVENT OF A
REFRIGERANT LEAK IN AN R290 UNIT
If a complaint is received that a refrigerated unit containing R290 (Propane) is not chilling (drinks aren’t cold,
drinks don’t get cold within x hours, etc.), any service work requires the proper precautionary steps in advance of
approaching or servicing the machine.
Servicing shall be done by factory authorized service personnel who have been properly trained so as to
minimize the risk of possible ignition due to incorrect parts or improper service, including the use of proper parts.
These steps should be followed in the order in which they are provided here. No steps should be skipped.
1) Advise the location owner/operator that you will be on site performing service on the machine.
2) Scan the area for any potential sources of ignition and disable or eliminate them.
3) A plainly visible placard advising “No Smoking or Open Flame” should be positioned to be readily seen
and obeyed by any local foot or vehicle traffic, including forklifts.
4) A properly rated fire extinguisher should be present, and available.
5) Turn on an appropriate leak detection unit for use w/ flammable gases. The detection device should
remain functional for entire duration of the service event. If the service event requires removal of the
refrigeration unit, the leak detector should remain operational until the refrigeration unit has been
removed from the building.
6) As you approach the machine, sweep the lowest level of the floor, as propane is heavier than air, and
will sink. Be aware of depressed pockets or spaces that might have collected residual gas after it has
escaped.
7) If no gas is detected, the leak detector must remain operational, while the machine and/or unit is
subjected to the troubleshooting process.
8) If minimal refrigerant gas is detected, a properly rated, ignition proof fan to circulate the air should
be placed to provide ventilation or exchange of the air in the area around the machine, or bank of
machines.
9) Using extreme caution, open the doors on the machine, one at a time, while continuing to hold the
leak detector close to the floor. If a leak has occurred in the evaporator portion of the refrigeration units,
any gas that has escaped, would be circulating in the chilled compartment. Exercise caution when
opening the glass door as any gas will rapidly drop to the level of the floor.

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THE REFRIGERATION UNIT IN THIS MACHINE DOES NOT CONTAIN ANY USER
SERVICEABLE PARTS.
In the event of any failure the entire unit must be returned complete to Crane Merchandising
Systems. Due to the presence of flammable refrigerant, ground shipment must be used for
transportation only.
Onsite repair of the sealed system, including evacuation of the unit, recharging, brazing, soldering or any other
heat producing method, is strictly prohibited. These tasks must only occur in a facility specifically equipped to
handle flammable refrigerants.
COMPONENTS
OMRON POWER SUPPLY 24V 150W
The New OMRON 24V 150W Power Supply is located inside the service area, mounted to the
back wall below the AC Distribution Box. It has 3 outputs with each one being capable of 150W.
Two of the outputs are wired into the AC Distribution Box. Each of the outputs are fused at
75W by the circuit breakers in the AC Distribution Box Assembly. It contains a Board with Green
Status Light that illuminates when power is present. This OMRON 24V 150W Power Supply is
common across all New Electronics Platform BevMAX Refresh Domestic, Export, Classic
(BevMAX 4), and Media (BevMAX 6) models. The OMRON Power Supply receives AC voltage via
the AC Distribution Box. The OMRON Power Supply converts the AC voltage to the main
operating DC voltages of the Vender (24VDC).
POWER AC DISTRIBUTION BOX
The AC Distribution Box is located inside the service area, mounted to the back wall above the
OMRON Power Supply. It is where the 120VAC or 220VAC input voltage is sent to the
Refrigeration Unit & Condenser Fan, Evaporator Fan, and OMRON Power Supply which
converts the AC voltage to the main operating voltages of the Vender (24VDC).
The main operating voltages are sent to the AC Distribution Box. It contains an independent
Environmental Board for improved troubleshooting and to distribute AC power to the
Compressor, Evaporator/Condenser Fans, and DC power to the Media Atlas H Board, LED
Lighting and Encapsulated Temperature Sensor. The Compressor, two vertical side LED Light
Strips, and the Encapsulated Temperature Sensor are not powered up when the Machine
turns on. The Compressor turns on 2 minutes after the Machine is powered on. The two side
LED Light Strips, Evaporator Fan, and Encapsulated Temperature Sensor turn on when the
Environmental Board begins to communicate to the Media Atlas H Board. Two 3 Amp circuit breakers protect
the 24VDC supply. One is for the Cabinet and the other is for the Door electronics. This AC Distribution Box is
common across all New BevMAX Refresh Domestic, Export, Classic (BevMAX 4), and Media (BevMAX 6) models.

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MEDIA ATLAS H BOARD & 5 PERIPHERAL CABINET CONTROLLERS
Media Atlas H Board is the heart of the Vender and is located on the inside top of the
Service Door. It is USB flash programmable and updates all Peripheral Boards which
control all aspects of the Vender (includes AC Distribution Box Environmental Board,
Cabinet X Motor Control Board, Y Motor Board, Port Board, & Cup Motor Board). All
voltage in the Media Atlas H Board and Peripheral Boards are 24VDC, 5VDC, or 3.3VDC.
Environmental Board –controls the Refrigeration Unit & Condenser Fan, Evaporator
Fan, LED Lighting, Encapsulated Temp Sensor, and 24VDC & 5VDC power distribution.
X Motor Board–controls X Motor movement and reads the X Home Switch.
Y Motor Board–controls Y Motor movement and senses the Y Home Switch signal.
Note: The X & Y Motor Board are the same Board but with their own specific software.
Port Board –controls the Port Vend Sensor, Port Open & Close Sensors, & the Port
Motor.
Cup Motor Board –controls the Delivery Cup Sensor, Picker/Plunger Home & Out
Switches, and the Cup Motor. The Y Home Switch plugs into the Cup Motor Board and
sends the switch signal on to the Y Motor Board.
Each of the 5 Peripheral Boards have a Green Status Light. Various lighting patters are used to indicate the status
of the individual Peripheral Boards. They include:
Power on / Reset –a slow brightening and then slow diming of the Green Status Light that takes 3 to 5 seconds
to complete. This happens once each time the Peripheral Board is powered on and/or reset. If the Green Status
Light slowly brightens and dims continuously indicates the software was not loaded properly.
Heartbeat –a heartbeat of the Green Status LED starts right after the “power on / reset” indication and continues
until the peripheral first receives a message from the Media Atlas H Board. Once a message is received from the
Media Atlas H Board the heartbeat will not be shown again. Note: on a BevMAX Refresh 6 Media Machine, the
heartbeat is almost never actually seen because the Media Atlas H Board starts talking to the Boards within a few
seconds of powering on.
Fast blinking –a fast blinking Green Status Light (on and off 7 times per second) indicates that the Peripheral
Board is receiving communication from the Media Atlas H Board and sending a response. Note: Just because a
response is being sent to the Media Atlas H Board doesn’t necessarily mean the Media Atlas H Board is receiving
it. There could be some defect that prevents the Peripheral Board response from reaching the Media Atlas H
Board.

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TOUCH SCREEN
The BevMAX Refresh 6 Media offers the latest capacitive Touch Screen technology providing
scratch resistance, high durability and a rich consumer experience. It is an industrial Screen that
can withstand medium/hard hits with a hammer similar to Gorilla Glass used in Mobile Phones.
The Screen has full motion Video Capability, and is Self Calibrating. It provides instructions and
information required by the customer to make a purchase, and is utilized in the Service Mode to
set up the Machine.
DELIVERY PORT ASSEMBLY
The Delivery Port Assembly is located on the Service Door. Its purpose is to position the product in
the Assembly for the consumer to retrieve and to cancel vend. The Port Open and Closed Hall Effect
Sensors located on the top of the Delivery Port have been implemented to eliminate moving parts
that exist on mechanical switches to improve performance. The Brushed Port Motor, Hall Effect
Open/Close Sensors, and Product Detection Sensor are driven by the independent Port Board.
SHELF / TRAY ASSEMBLY
Typically, there are 5 Shelf assemblies in every Vender;
however, this may vary depending upon the configuration
specified at the time of ordering. Each Can/Bottle Shelf
consists of 9 or 7 columns. Each Shelf is capable of holding a
variety of packages. The Shelf Assembly consists of the Tray,
where all of the following parts are mounted: Double Gate
Assembly and the Slide/Pusher Assembly. These items are
discussed in detail below.
DOUBLE GATE ASSEMBLY (Can/Bottle Trays)
The Double Gate Assembly is mounted on the front portion of the Tray Assembly
and contains the Vending Mechanism. Incorporated in the Gate Assembly are the
Front and Rear Knuckle Assemblies as well as the Product Kicker. In standby
operation, the Front Knuckle is in the blocking position, which holds the front
displayed product in position to be vended. The Rear Knuckle Assembly is in a flat
position, which allows product to enter the Gate area, and the Product Kicker is
flush to the Rear Knuckle Assembly. A stainless steel pin is inserted through the
rear most portion of the Front Knuckle Assembly and connects the Gear Box
Assembly below the Tray. When a selection is made, the Plunger pushes the Target toward the back of the Tray.
At the same time the Front Knuckle is opened into a flat position, the Rear Knuckle is closed to a blocking
position, holding the remaining product out of the Gate area, and the Product Kicker is extended to firmly push
the front displayed product off of the Tray. The Plunger is energized for approximately 1-½ seconds to allow
ample time for the displayed product to be ejected from the Shelf. The Plunger is then released and the Front
Knuckle returns to the blocking position, the Rear Knuckle and Product Kicker return to their standby position
and the next product slides into the vend display position.

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SLIDE/PUSHER ASSEMBLY (Can/Bottle Trays)
The Slide/Pusher Assembly is located on the bottom of each
product column. Its purpose is to provide a slick, friction
resistant surface for the product to rest on. A tall Product
Pusher is mounted on the top of the Slide and incorporates
a coil spring in the body that attaches to the bottom of the
Slide through a slit. This spring adds needed tension to
ensure that all products in the column remain tight against each other and are allowed to progress into the Gate
area. Periodic cleaning and lubrication of the slides is recommended. DO NOT USE SOLVENTS OR ABRASIVE
MATERIALS TO CLEAN ANY PORTION OF THE TRAY.
DELIVERY (PICKER) CUP ASSEMBLY
The Delivery (Picker) Cup assembly is located on the XY Vend Mechanism. Its purpose is to pick
the product from the column and deliver the product to the Delivery Port Assembly. The Delivery
(Picker) Cup Assembly is mounted on the Y Axis Assembly of the XY Assembly and bolts in position.
The New Y Home Magnetic Switch located on the bottom of the Delivery Cup Assembly has been
implemented to eliminate moving parts that existed on the previous mechanical switch to improve
performance by eliminating Home Switch Errors caused by syrup and/or dirt build up in/on the
mechanical Switch and Switch Arm.The Delivery Cup Brushless Motor, Y Home, Picker/Plunger
Home & Out Switches, and product detection Sensor are driven by the independent Cup Motor
Board.
X AXIS
The X Axis runs horizontally or left to right. The X Axis Assembly is Cabinet mounted to
prevent any Cabinet torque and has one belt to synchronize the top and bottom when
the XY Assembly moves left or right. A top channel is used to contain and hide the X/Y
E-Chain and wiring. The X Brushless Motor has an encoder for positioning and is driven
by an independent Cabinet X Motor Control Board.
Y AXIS
The Y Axis runs vertically or up and down and has the Delivery (Picker) Cup Assembly
attached. A Y Belt Cover is used to contain and hide the Y E-Chain and wiring. The Y
Brushless Motor has an encoder for positioning and is driven by independent Y Motor
Board.
BELT TENSION ADJUSTMENT COMPONENTS
The Belt Tensioning Adjustment components have been revised to ease adjusting belts
when needed. The X Belt Idler Tensioning Assembly in the upper left hand corner of Cabinet
now includes a thumb screw. Adjustments should only be needed if a belt is replaced.
The Bottom X Drive Tensioner Assembly in the lower right hand corner of cabinet has a
plastic spring loaded tensioning wheel to keep the belt against the pulley when moving and
does not require any adjustments.

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REFRIGERATION SYSTEM
The Refrigeration System is a single piece unit and is hermetically sealed. The
Model BevMAX Refresh Media 5800-6/3800-6 Refrigeration Units consist of a
Super 1/3 Horsepower Compressor, with a single fin and tube style condensing
unit with one Condenser Fan, Condensation overflow Pan with Soakers,
Evaporator, and Evaporator Fan. . The Model BevMax Refresh 6 5800-6HC/3800-
6HC are charged with R290 refrigerant. Both units will be clearly labeled to assist
in identifying the refrigerant used The Refrigeration Unit is located behind the
Refrigeration Unit cover panels, mounted in the bottom of the Machine. This unit
is designed for easy removal and replacement from the front of the Vender as a
complete assembly. An electronic Encapsulated Temperature Sensor regulates
the Machine temperature. The probe of the Temperature Sensor is attached to
the Evaporator Coils and reads the temperature of air being pulled to the
Evaporator Coil.
REFRIGERATION DECK CLAMP ASSEMBLY
The Refrigeration Deck Clamp Assembly is located on the left side of the Cabinet base plate. Its
purpose is to secure the Refrigeration System tight against the vertical base plate for
refrigerated air flow in to the Cabinet. A 7/16” wrench or socket is needed to adjust the bolt.
The Refrigeration Unit also has a locating pin on the bottom of the Refrigeration Unit base plate
to ensure alignment for Refrigeration gasket seal to the vertical base plate.
WIRING notes:
The Vender wire harnessing has been reduced and is less complex. This improves wire routingthin the Service
Door and the Service and Refrigerated Compartments of the Machine.
Simplified Harnessing to all 5 Peripheral Boards with easily identified color coding.
RS 485 Communication Harness A common signal line –white wire
RS 485 Communication Harness B common signal line –blue wire
24VDC Harness –red/green wire
5VDC Harness –yellow wire
Ground Harness –black wire

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PROGRAMMING
GENERAL INFORMATION
In order to fully utilize the many features of your Vender it is important that you first understand the options
available and procedures for programming the Media Atlas H Board.
All programming, testing, and service functions are accomplished by using the Touch Screen in an easy to follow,
Display prompted format. Closing the Service Door or activating the Service Door Switch (on the right side of Door
Switch Bracket Assembly) will exit the function you are currently in and place the Vender back in service.
This guide explains the initial programming of the vender. For detailed information of the service menus refer to
the BevMAX Refresh 6 Media Programming Guide.
NORMAL OPERATION MESSAGES
At initial power-up, the program will start and the Touch Screen will display Crane Merchandising Systems. It will
then show Initializing, and approximately 60 seconds later the Sales Messages and Cabinet Temperature will
appear. If you do not see a Cabinet Temperature or “--.-C” or “--.-F”, check the Encapsulated Temperature Sensor.
“Out of Service” is a communication issue with one or more of the Peripheral Boards; X Motor Board, Y Control
Board, Cup Motor Board, and/or Port Board.
INITIAL PROGRAMMING
1. The software version is shown on the bottom of the Touch Screen anytime you are in the Service Mode.
The software version can also be displayed by pressing the Firmware Information Menu Bar in the Service
Mode.
2. Later versions of software may not contain all the same Menus and/or Options. Some Menu Items may
also be in different places within the Menus and may program differently.
3. This Programming Guide is specific about what Icons or Menu Bars to touch within the Modes. When
certain Menu Items are enabled and disabled additional Menu Items may appear or disappear. Most of
the time this Guide will be correct but rely on the Display for the correct Icons or Menu Bars to touch.
MENUS THAT MUST BE SET UP BEFORE OPERATING THE MACHINE:
1. When opening the Service Door on the Machine you will be prompted for a PIN, entering 3333 on the
Touch Screen keypad will place you in the Operator/Technician Main Menu.
2. To Set the Prices touch the Price Menu Bar in the Operator/Technician Main Menu.
3. Make sure the Shopping Cart Size (max 3) and Shopping Cart Max Value is set to 3 times the highest price,
from Operator/Technician Main Menu touch Product Configuration > Shopping Cart Setup.
4. Verify your Coin Mechanism, Bill Validator and Card Reader are enabled, from Operator/Technician Main
Menu touch Monetary Menu.
5. Enable the bills you want to accept in the Monetary Menu > Bill (Note) Acceptance.
6. To set the Time and Date, from Operator/Technician Main Menu touch System Settings > Set Time and
Date.
7. To set Refrigeration Set Point, from Operator/Technician Main Menu touch System Settings >
Refrigeration Settings > Refrigeration Set Point and adjust the Refrigeration Set
Point as necessary. Press Accept to lock in any changes or Cancel to exit without making changes.
8. Prior to placing the Machine in service, you must add an initial amount of change to the Coin Mechanism
to prevent a “Use Correct Change” condition. Initial loading of coins should be done with the steps below
to ensure the Coin Mech accurately counts all change available for payback to the customer.
Recommended minimum amount is $17.00 (1 roll each of 5¢; 10¢; 25¢ coins). This minimum amount of
change should remain in the Machine at all times.

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Adding Initial Change Load
1. Enter the required PIN: 3333.
2. From the Operator/Technician Main Menu touch the Monetary Menu Bar on the Screen.
3. Touch the Coins In/Out Menu Bar.
4. Increase the amount of change available by inserting coins in the chute on the top of the Coin Mech. Total
count for each coin and value of the coin accepted should increase as coins are added.
5. Press the left arrow to exit and return to the Monetary Menu.
6. For additional information about the Coin Mechanism, refer to the manufacturer’s instructions.
SET INHIBIT TIMES
Allows the service technician to set times when sales will be inhibited. From the Operator/Technician Main Menu
touch Timed Events > Time of Day Events > Inhibit. Touch Create Event, then Enable State, Start Time, Stop Time,
Days of Week, Selections to be inhibited and then touch Save this Event.
TEST VEND
Allows the service technician to perform a complete test on a Single Product or All Products when a product is
present in each selection in the vender. The Service Door must be opened all the way so the Discharge Door does
not hit the Delivery Port while Test Vending. Go to Test > Test Vend > Test > Single Product or All Products and
the machine will test your selection. You will need to catch the product if you test with the Service Door open.
IMPORTANT: The Motor Power Interrupt Switch (Left switch in the Door Switch Bracket Assembly) must be
activated for this test to work when the service door is open.