Randell 4137REA User manual

This manual provides information on
Installation, operating, maintenance,
trouble shooting & replacement parts for
CURVED GLASS
DISPLAY CASE
OPERATORS MANUAL
NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the
container upon receipt of same and to determine
the possibility of any damage, including concealed
damage. Randell suggests that if you are suspi-
cious of damage to make a notation on the delivery
receipt. It will be the responsibility of the consignee
to file a claim with the carrier. We recommend that
you do so at once.
OMANUAL_CGDC-8/23/04
1055 Mendell Davis Drive
Jackson, MS 39272
888-994-7636, fax [phone]
randell.com
Information contained in this document is known to be
current and accurate at the time of printing/creation.
Unified Brands recommends referencing our product line
websites, unifiedbrands.net, for the most updated product
information and specifications.

Table of Contents
page 2 ...................................................................................................... Congratulations
page 3 .................................................................................................. Safety Procedures
page 4 ......................................................................................... Serial Number Location
page 4 ........................................................................................ Service and Parts Hotline
page 4-6................................................................................... Randell Limited Warranty
page 7-10 ............................................................................................ Unit Specifications
page 11-12................................................................................................ Unit Installation
page 13 ..................................................................................................... Unit Operation
page 13-14 ............................................................................... Preventative Maintenance
page 15 ................................................................................................... Troubleshooting
page 16................................................................................................. Replacement Parts
Congratulations on your recent purchase of Randell food service equipment, and
welcome to the growing family of satisfied Randell customers.
Our reputation for superior products is the result of consistent quality craftsman-
ship. From the earliest stages of product design to successive steps in fabrica-
tion and assembly, rigid standards of excellence are maintained by our staff of
designers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper maintenance,
will provide years of trouble free service to its owner.
• Always Disconnect power cord before attempting to work on or to clean
equipment. Turning the switch off is insufficient as the power remains live to
the cabinet and can be a hazard.
• Route the power cord so that it is not likely to be walked on or pinched by
other appliances.
• Your unit is equipped with a grounded plug (a plug with 2 blades and a
grounding post). Do not defeat the purpose of the plug by removing ground
post or using an adapter without properly grounding the outlet.
• Disconnect plug when the appliance will be idled for a long period of time.
• Do not attempt to service this unit yourself as removing covers may cause
unnecessary exposure to dangerous voltage.
• Never connect the unit to a power source while standing in water. Wet hands
and wet floors should be avoided when connecting any electrical appliance to
a power outlet.
• When a replacement part is required, always insist on factory authorized parts.
• When working on units equipped with casters depress caster brake to secure the
unit in place.
2888-994-7636
SAFETY PROCEDURES

NOTICE: Due to a continuous program of product improvement, Randell
Manufacturing reserves the right to make changes in design and specifica-
tions without prior notice.
NOTICE: Please read the entire manual carefully before installation.
If certain recommended procedures are not followed, warranty claims will be
denied.
MODEL NUMBER
SERIAL NUMBER
INSTALLATION DATE
In addition, all Randell food service
equipment is backed by some of the best
warranties in the food service industry
and by our professional staff of service
technicians.
Retain this manual for future reference.
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4888-994-7636
Congratulations on your purchase of a Randell manufactured piece of equipment. Ran-
dell believes strongly in the products it builds and backs them with the best warranty in
the industry. Standard with every unit comes the piece of mind that this unit has been
thoroughly engineered, properly tested and manufacture to excruciating tolerances, by a
manufacturer with over 25 years of industry presence. On top of that front end commit-
ment, Randell has a dedicated staff of certified technicians that monitor our own technical
service hotline at 1-800-621-8560 to assist you with any questions or concerns that may
arise after delivery of your new Randell equipment.
1. 1 ear parts replacement of any and all parts that are found defective in material or
workmanship
2. Free ground freight to customer specified location for all in warranty parts within
continental U.S.
3. 3 months (90 days) labor reimbursement for any repairs that are caused by Randell’s
use of defective material or workmanship (Reasonable geographic and industry rates do
apply)
To request a warranty approval number, call our Field Service Department
at 1-888-994-7636.
Warranty Policies
The serial number is located inside the display case cabinet.
Service and Parts Hotline [phone].
Randell Manufacturing Service
and Parts Hotline
WHEN OPTIONAL
5 YEAR COMPRESSOR
WARRANTY APPLIES
Randell will provide to the original customer, that owns a Randell piece of equipment,
and has an optional compressor warranty with one of the following options:
1. Provide reimbursement to servicing company for the cost of locally obtained replace-
ment compressor in exchange for the return of the defective compressor sent back freight
prepaid. Note: Randell Manufacturing does limit amount of reimbursement allowed
and does require bill from local supply hose where compressor was obtained (customer
should not pay servicing agent up front for compressor).
2. Provide repair at the manufacturing facility by requiring that the defective unit be sent
back to Randell freight prepaid. Perform repair at the expense of Randell and ship the
item back to the customer freight collect.
3. Furnish a complete condensing unit freight collect in exchange for the return of the
defective compressor sent back freight prepaid. (Decisions on whether or not to send
complete condensing units will be made by Randell’s in-house service technician).

Due to continued product improvement, specification and product design may change
without notice. Such revisions do not entitle the buyer to additions. Changes or replace-
ments for previously purchased equipment.
Certain areas require specific anitation requirements other than N.S.F. & U.L. standards.
Randell must be advised of these specifications before fabrication of equipment. In these
special circumstance, a revised quotation may be required to cover additional costs. Fail-
ure to notify Randell before fabrication holds the dealer accountable for all additional
charges.
Orders canceled prior to production scheduling entered into engineering/production and
cancelled are subject to a cancellation charge (contact factory for details).
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0WHEN OPTIONAL LABOR
EXTENSION POLICY APPLIES
Randell Manufacturing will provide reimbursement of labor invoiced to any customer
that has an optional labor extension of our standard warranty. (Reasonable geographic
and industry rates do apply) Randell offers both 1 and 2 year extensions. Labor exten-
sions begin at the end of our standard warranty and extend out 9 months to 1 calendar
year or 21 months to 2 calendar years from date of purchase. Please contact Randell
Manufacturing’s technical service hotline at 1-800-621-8560 for details and warranty
authorization numbers.
Warranty Policies (continued)
1. Randell Manufacturing covers all non-electrical components under the same guide-
lines as our standard domestic policy.
2. All electrical components operated on 60 cycle power are covered under our standard
domestic policy.
3. All electrical components operated on 50 cycle power are covered for 90 days from
shipment only.
4. Extended warranty options are not available from the factory.
1. Maintenance type of repairs such as condenser cleaning, temperature adjustments,
clogged drains, unit leveling, and gasket replacement or cleaning.
2. Repairs caused by abuse such as broken glass, freight damage, or scratches and
dents.
3. Electrical component failure due to water damage from cleaning procedures.
Verbal quotations are provided for customer convenience only and are considered invalid
in the absence of a written quotation. Written quotations from Randell are valid for 30
days from quote date unless otherwise specified. Randell assumes no liability for dealer
quotations to end-users.
WHEN EXPORT
WARRANTIES APPLY
ITEMS NOT COVERED
UNDER WARRANTY
QUOTATIONS
SPECIFICATION &
PRODUCT DESIGN
SANITATION REQUIREMENTS
CANCELLATIONS

Warranty Policies (continued)
Randell makes every effort to consistently meet our customers shipment expectations.
If after the equipment has been fabricated, the customer requests delay in shipment, and
warehousing is required:
1. Equipment held for shipment at purchasers request for a period 30 days beyond
original delivery date specified will be invoiced and become immediately payable.
2. Equipment held beyond 30 days after the original delivery date specified will also
include storage charges.
STORAGE CHARGES
6888-994-7636
Randell will attempt to comply to any shipping, routing or carrier request designated by
dealer, but reserves the right to ship merchandise via any responsible carrier at the time
equipment is ready for shipment. Randell will not be held responsible for any carrier
rate differences; rate differences are entirely between the carrier and puchaser. Point of
shipping shall be determined by Randell (Weidman, MI/Tucson, AZ). At dealers request,
Randell will endeavor whenever practical to meet dealers request. Freight charges to be
collect unless otherwise noted.
All crating conforms to general motor carrier specifications. To avoid concealed dam-
age, we recommend inspection of every carton upon receipt. In the event the item shows
rough handling or visible damage, to minimize liability, a full inspection is necessary
upon arrival. A notation must be placed on the freight bill and signed for by the truck
driver. Appearance of damage will require removing the crate in the presence of the
driver. Consignee is responsible for filing of freight claims when a clear delivery receipt
is signed. Claims for damages must be filed immediately (within 10 days) by the con-
signee with the freight carrier. Retain all cartons and merchandise for inspection.
Authorization for return must first be obtained from Randell before returning any mer-
chandise. Any returned goods shipment lacking the return authorization number will be
refused, all additional freight costs to be borne by the returning party. Returned equip-
ment must be shipped in original carton, freight prepaid and received in good conditions.
Any returned merchandise is subject to a minimum handling charge (consult factory for
rate).
Equipment installation is the responsibility of the dealer and/or their customer.
Dealer penalty clauses, on their purchase order or contractually agreed to between the
dealer and their clients are not binding on Randell. Randell does not accept orders sub-
ject to penalty clauses. This agreement supersedes any such clauses in dealer purchase
orders.
All quotations for export sales will be handled by Dorian Drake International
(www.doriandrake.com), Randell’s export management organization.
* FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. Herein called Randell.
2. NET means list price less discount, warranty, labor policy, freight, Randell delivery
and other miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
SHIPPING & DELIVERY
DAMAGES
RETURNED GOODS
INSTALLATION
PENALTY CLAUSES
EXPORT POLICY

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UNIT SPECIFICATIONS FOR: CURVED GLASS SELF-CONTAINED
4100SCA
Model L D H Display area
shelves sq. ft.
HP NEMA VOLT SHIP WT.
4137SCA 37" 34.5" 46" 16.2 1/3 5-15P 115 500
4149SCA 49" 34.5" 46" 22.6 3/8 5-15P 115 560
4161SCA 61" 34.5" 46" 29 1/2 5-15P 115 675
4173SCA 73" 34.5" 46" 35.2 1/2 5-20P 115 805

8888-994-7636
UNIT SPECIFICATIONS FOR: CURVED GLASS REMOTE
4100REA
Model L D H Display area
shelves sq. ft.
HP NEMA VOLT SHIP WT.
4137REA 37" 34.5" 46" 16.2 1/3 5-15P 115 500
4149REA 49" 34.5" 46" 22.6 3/8 5-15P 115 560
4161REA 61" 34.5" 46" 29 1/2 5-15P 115 675
4173REA 73" 34.5" 46" 35.2 1/2 5-20P 115 805

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UNIT SPECIFICATIONS FOR: CURVED GLASS AMBIENT
4100DR
Model L D H Display area
shelves sq. ft.
HP SHIP WT.
4137DR 37" 34.5" 46" 16.2 1/3 400
4149DR 49" 34.5" 46" 22.6 3/8 460
4161DR 61" 34.5" 46" 29 1/2 475
4173DR 73" 34.5" 46" 35.2 1/2 605

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UNIT SPECIFICATIONS FOR: CURVED GLASS DUAL TEMP
4100DT
Model L D H Display area
shelves sq. ft.
HP SHIP WT.
4137DT 37" 35" 46.5" 16.2 1/3 500
4149DT 49" 35" 46.5" 24.3 3/8 560