Randell 4137REA User manual

This manual provides information on
Installation, operating, maintenance,
trouble shooting & replacement parts for
CURVED GLASS
DISPLAY CASE
OPERATORS MANUAL
NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the
container upon receipt of same and to determine
the possibility of any damage, including concealed
damage. Randell suggests that if you are suspi-
cious of damage to make a notation on the delivery
receipt. It will be the responsibility of the consignee
to file a claim with the carrier. We recommend that
you do so at once.
OMANUAL_CGDC-8/23/04
1055 Mendell Davis Drive
Jackson, MS 39272
888-994-7636, fax [phone]
randell.com
Information contained in this document is known to be
current and accurate at the time of printing/creation.
Unified Brands recommends referencing our product line
websites, unifiedbrands.net, for the most updated product
information and specifications.

Table of Contents
page 2 ...................................................................................................... Congratulations
page 3 .................................................................................................. Safety Procedures
page 4 ......................................................................................... Serial Number Location
page 4 ........................................................................................ Service and Parts Hotline
page 4-6................................................................................... Randell Limited Warranty
page 7-10 ............................................................................................ Unit Specifications
page 11-12................................................................................................ Unit Installation
page 13 ..................................................................................................... Unit Operation
page 13-14 ............................................................................... Preventative Maintenance
page 15 ................................................................................................... Troubleshooting
page 16................................................................................................. Replacement Parts
Congratulations on your recent purchase of Randell food service equipment, and
welcome to the growing family of satisfied Randell customers.
Our reputation for superior products is the result of consistent quality craftsman-
ship. From the earliest stages of product design to successive steps in fabrica-
tion and assembly, rigid standards of excellence are maintained by our staff of
designers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper maintenance,
will provide years of trouble free service to its owner.
• Always Disconnect power cord before attempting to work on or to clean
equipment. Turning the switch off is insufficient as the power remains live to
the cabinet and can be a hazard.
• Route the power cord so that it is not likely to be walked on or pinched by
other appliances.
• Your unit is equipped with a grounded plug (a plug with 2 blades and a
grounding post). Do not defeat the purpose of the plug by removing ground
post or using an adapter without properly grounding the outlet.
• Disconnect plug when the appliance will be idled for a long period of time.
• Do not attempt to service this unit yourself as removing covers may cause
unnecessary exposure to dangerous voltage.
• Never connect the unit to a power source while standing in water. Wet hands
and wet floors should be avoided when connecting any electrical appliance to
a power outlet.
• When a replacement part is required, always insist on factory authorized parts.
• When working on units equipped with casters depress caster brake to secure the
unit in place.
2888-994-7636
SAFETY PROCEDURES

NOTICE: Due to a continuous program of product improvement, Randell
Manufacturing reserves the right to make changes in design and specifica-
tions without prior notice.
NOTICE: Please read the entire manual carefully before installation.
If certain recommended procedures are not followed, warranty claims will be
denied.
MODEL NUMBER
SERIAL NUMBER
INSTALLATION DATE
In addition, all Randell food service
equipment is backed by some of the best
warranties in the food service industry
and by our professional staff of service
technicians.
Retain this manual for future reference.
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4888-994-7636
Congratulations on your purchase of a Randell manufactured piece of equipment. Ran-
dell believes strongly in the products it builds and backs them with the best warranty in
the industry. Standard with every unit comes the piece of mind that this unit has been
thoroughly engineered, properly tested and manufacture to excruciating tolerances, by a
manufacturer with over 25 years of industry presence. On top of that front end commit-
ment, Randell has a dedicated staff of certified technicians that monitor our own technical
service hotline at 1-800-621-8560 to assist you with any questions or concerns that may
arise after delivery of your new Randell equipment.
1. 1 ear parts replacement of any and all parts that are found defective in material or
workmanship
2. Free ground freight to customer specified location for all in warranty parts within
continental U.S.
3. 3 months (90 days) labor reimbursement for any repairs that are caused by Randell’s
use of defective material or workmanship (Reasonable geographic and industry rates do
apply)
To request a warranty approval number, call our Field Service Department
at 1-888-994-7636.
Warranty Policies
The serial number is located inside the display case cabinet.
Service and Parts Hotline [phone].
Randell Manufacturing Service
and Parts Hotline
WHEN OPTIONAL
5 YEAR COMPRESSOR
WARRANTY APPLIES
Randell will provide to the original customer, that owns a Randell piece of equipment,
and has an optional compressor warranty with one of the following options:
1. Provide reimbursement to servicing company for the cost of locally obtained replace-
ment compressor in exchange for the return of the defective compressor sent back freight
prepaid. Note: Randell Manufacturing does limit amount of reimbursement allowed
and does require bill from local supply hose where compressor was obtained (customer
should not pay servicing agent up front for compressor).
2. Provide repair at the manufacturing facility by requiring that the defective unit be sent
back to Randell freight prepaid. Perform repair at the expense of Randell and ship the
item back to the customer freight collect.
3. Furnish a complete condensing unit freight collect in exchange for the return of the
defective compressor sent back freight prepaid. (Decisions on whether or not to send
complete condensing units will be made by Randell’s in-house service technician).

Due to continued product improvement, specification and product design may change
without notice. Such revisions do not entitle the buyer to additions. Changes or replace-
ments for previously purchased equipment.
Certain areas require specific anitation requirements other than N.S.F. & U.L. standards.
Randell must be advised of these specifications before fabrication of equipment. In these
special circumstance, a revised quotation may be required to cover additional costs. Fail-
ure to notify Randell before fabrication holds the dealer accountable for all additional
charges.
Orders canceled prior to production scheduling entered into engineering/production and
cancelled are subject to a cancellation charge (contact factory for details).
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0WHEN OPTIONAL LABOR
EXTENSION POLICY APPLIES
Randell Manufacturing will provide reimbursement of labor invoiced to any customer
that has an optional labor extension of our standard warranty. (Reasonable geographic
and industry rates do apply) Randell offers both 1 and 2 year extensions. Labor exten-
sions begin at the end of our standard warranty and extend out 9 months to 1 calendar
year or 21 months to 2 calendar years from date of purchase. Please contact Randell
Manufacturing’s technical service hotline at 1-800-621-8560 for details and warranty
authorization numbers.
Warranty Policies (continued)
1. Randell Manufacturing covers all non-electrical components under the same guide-
lines as our standard domestic policy.
2. All electrical components operated on 60 cycle power are covered under our standard
domestic policy.
3. All electrical components operated on 50 cycle power are covered for 90 days from
shipment only.
4. Extended warranty options are not available from the factory.
1. Maintenance type of repairs such as condenser cleaning, temperature adjustments,
clogged drains, unit leveling, and gasket replacement or cleaning.
2. Repairs caused by abuse such as broken glass, freight damage, or scratches and
dents.
3. Electrical component failure due to water damage from cleaning procedures.
Verbal quotations are provided for customer convenience only and are considered invalid
in the absence of a written quotation. Written quotations from Randell are valid for 30
days from quote date unless otherwise specified. Randell assumes no liability for dealer
quotations to end-users.
WHEN EXPORT
WARRANTIES APPLY
ITEMS NOT COVERED
UNDER WARRANTY
QUOTATIONS
SPECIFICATION &
PRODUCT DESIGN
SANITATION REQUIREMENTS
CANCELLATIONS

Warranty Policies (continued)
Randell makes every effort to consistently meet our customers shipment expectations.
If after the equipment has been fabricated, the customer requests delay in shipment, and
warehousing is required:
1. Equipment held for shipment at purchasers request for a period 30 days beyond
original delivery date specified will be invoiced and become immediately payable.
2. Equipment held beyond 30 days after the original delivery date specified will also
include storage charges.
STORAGE CHARGES
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Randell will attempt to comply to any shipping, routing or carrier request designated by
dealer, but reserves the right to ship merchandise via any responsible carrier at the time
equipment is ready for shipment. Randell will not be held responsible for any carrier
rate differences; rate differences are entirely between the carrier and puchaser. Point of
shipping shall be determined by Randell (Weidman, MI/Tucson, AZ). At dealers request,
Randell will endeavor whenever practical to meet dealers request. Freight charges to be
collect unless otherwise noted.
All crating conforms to general motor carrier specifications. To avoid concealed dam-
age, we recommend inspection of every carton upon receipt. In the event the item shows
rough handling or visible damage, to minimize liability, a full inspection is necessary
upon arrival. A notation must be placed on the freight bill and signed for by the truck
driver. Appearance of damage will require removing the crate in the presence of the
driver. Consignee is responsible for filing of freight claims when a clear delivery receipt
is signed. Claims for damages must be filed immediately (within 10 days) by the con-
signee with the freight carrier. Retain all cartons and merchandise for inspection.
Authorization for return must first be obtained from Randell before returning any mer-
chandise. Any returned goods shipment lacking the return authorization number will be
refused, all additional freight costs to be borne by the returning party. Returned equip-
ment must be shipped in original carton, freight prepaid and received in good conditions.
Any returned merchandise is subject to a minimum handling charge (consult factory for
rate).
Equipment installation is the responsibility of the dealer and/or their customer.
Dealer penalty clauses, on their purchase order or contractually agreed to between the
dealer and their clients are not binding on Randell. Randell does not accept orders sub-
ject to penalty clauses. This agreement supersedes any such clauses in dealer purchase
orders.
All quotations for export sales will be handled by Dorian Drake International
(www.doriandrake.com), Randell’s export management organization.
* FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. Herein called Randell.
2. NET means list price less discount, warranty, labor policy, freight, Randell delivery
and other miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
SHIPPING & DELIVERY
DAMAGES
RETURNED GOODS
INSTALLATION
PENALTY CLAUSES
EXPORT POLICY

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UNIT SPECIFICATIONS FOR: CURVED GLASS SELF-CONTAINED
4100SCA
Model L D H Display area
shelves sq. ft.
HP NEMA VOLT SHIP WT.
4137SCA 37" 34.5" 46" 16.2 1/3 5-15P 115 500
4149SCA 49" 34.5" 46" 22.6 3/8 5-15P 115 560
4161SCA 61" 34.5" 46" 29 1/2 5-15P 115 675
4173SCA 73" 34.5" 46" 35.2 1/2 5-20P 115 805

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UNIT SPECIFICATIONS FOR: CURVED GLASS REMOTE
4100REA
Model L D H Display area
shelves sq. ft.
HP NEMA VOLT SHIP WT.
4137REA 37" 34.5" 46" 16.2 1/3 5-15P 115 500
4149REA 49" 34.5" 46" 22.6 3/8 5-15P 115 560
4161REA 61" 34.5" 46" 29 1/2 5-15P 115 675
4173REA 73" 34.5" 46" 35.2 1/2 5-20P 115 805

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UNIT SPECIFICATIONS FOR: CURVED GLASS AMBIENT
4100DR
Model L D H Display area
shelves sq. ft.
HP SHIP WT.
4137DR 37" 34.5" 46" 16.2 1/3 400
4149DR 49" 34.5" 46" 22.6 3/8 460
4161DR 61" 34.5" 46" 29 1/2 475
4173DR 73" 34.5" 46" 35.2 1/2 605

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UNIT SPECIFICATIONS FOR: CURVED GLASS DUAL TEMP
4100DT
Model L D H Display area
shelves sq. ft.
HP SHIP WT.
4137DT 37" 35" 46.5" 16.2 1/3 500
4149DT 49" 35" 46.5" 24.3 3/8 560

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Unit Installation
Upon arrival, examine the exterior of the shipping crate for signs of abuse. It is advisable
that the shipping crate be partially removed, in order to examine the cabinet for any pos-
sible concealed damages are evident, replace the crate in order to protect the unit during
local delivery. If the unit is damaged, it should be noted on the delivery slip or bill of
lading and signed to that effect. A claim must be filed immediately against the carrier
indicating the extent and estimated cost of damage occurred.
The following conditions should be considered when selecting a location for your unit:
1. Countertop load - The countertop on which the display merchandiser will rest must be
free of vibration and suitably strong enough to support the combined weights of the unit
plus the maximum product load weight.
2. Clearance - There must be a combined total of at least 10"clearance at the top of
the unit.
3. Ventilation - The air cooled self contained display merchandiser requires a sufficient
amount of cool clean air. Avoid placing the unit near heat generating equipment such as
ovens, ranges, heaters, fryers, steam kettles, etc. and out of direct sunlight. Avoid locating
the make table in an ungrated room or where the room temperature may drop below 55°
F or above 90° F.
The wiring should be done by a qualified electrician in accordance with local electrical
codes. A properly wired, and grounded outlet will assure proper operation. Please consult
the data plate attached to the compressor to ascertain the correct electrical requirements.
Supply voltage and amperage requirements are located on the serial number tag.
NOTE: It is important that a voltage reading be made at the compressor motor elec-
trical connections, while the unit is in operation, to verify that the correct voltage re-
quired by the compressor is being supplied. Low or high voltage can detrimentally
affect operation and thereby void its warranty.
NOTE: It is important that your unit has its own dedicated line. Condensing units
are designed to operate with a voltage fluctuation of plus of minus 10% of the volt-
age indicated on the unit data plate. Burn out of a condensing unit due to exceeding
voltage limits will void the warranty.
1. Check doors to ensure that they are sealing properly.
2. Check doors for proper alignment.
3. Check doors to ensure that they open and shut freely.
RECEIVING SHIPMENT
LOCATING YOUR NEW
DISPLAY MERCHANDISER
ELECTRICAL SUPPLY
DOOR INSPECTION

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Unit Installation (cont.)
After the final location of the display merchandiser has been determined refer to the fol-
lowing checklist prior to start up:
1. Check all exposed refrigeration lines to ensure that they are not kinked, dented or
rubbing together.
2. Check that condenser and evaporator fans rotate freely without striking any stationary
members.
3. Unit must be properly leveled.
4. Plug unit in and turn on main power switch and/or cold control.
5. Refer to the front of this manual for serial number location. Please record this
information in your manual on page 3 now. It will be necessary when ordering
replacement parts or requesting warranty service.
6. Confirm that unit is holding temperature. Set controls to desired temperature for your
particular ambient and altitude.
7. Allow your display merchandiser to operate for approximately 2 hours before putting
in food. This allows interior to cool down to the correct storage temperature.
NOTE: All motors are oiled and sealed.
After installing unit in final location make sure counter surface is clean and seal around
base perimeter with silicone adhesive, to eliminate spillage of liquid from getting under
base.
FIGURE A - Temperature control adjustments
The temperature control allows for temperature adjustments. Turning the adjustment
knob clockwise will result in increased cooling. Turning it ti far clockwise can result in
freeze-up, while turning it counterclockwise to far will shut the compressor off. If your
cabinet temperature is to warm adjust temperature control.
INSTALLATION CHECKLIST

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Unit Operation
Your display merchandiser’s temperature is adjusted by a cold control. It is important to
keep the doors closed as much as possible. This is especially important in the summer
and when ambient temperatures exceed 80° F. to help reduce the chance of condensation
forming on the glass and to increase the efficiency of the merchandiser.
NOTE: Even though your display case was designed for heavy use, excessive door
openings should be avoided, in order to maintain proper box temperature and eliminate
the possibility of coil freeze up.
Randell strongly suggests a preventive maintenance program which would include the
following Monthly procedures:
1. Cleaning of all condenser coils. Condenser coils are a critical component in the life of
the compressor and must remain clean to assure proper air flow and heat transfer. Failure
to maintain this heat transfer will affect unit performance and eventually destroy the
compressor. Clean the condenser coils with coil cleaner and/or a vacuum, cleaner and
brush.
NOTE: Brush coil in direction of fins, normally vertically as to not damage or re-
strict air from passing through condenser.
2. Clean fan blade on the condensing.
3. Clean and disinfect drains with a solution of warm water and bleach.
4. Clean and disinfect drain lines and evaporator pan with a solution of warm water
and bleach.
5. Clean all gaskets on a weekly if not daily basis with a solution of warm water and
a mild detergent to extend gasket life.
6. Do not wash interior mirrors with abrasive rag or cleansers.
NOTE: DO NOT USE SHARP UTENSILS
PREVENTIVE MAINTENANCE

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RECOMMENDED CLEANERS FOR YOUR STAINLESS STEEL INCLUDE
THE FOLLOWING:
Job Cleaning Agent Comments
Routine cleaning Soap, ammonia,
detergent medallion
Apply with a cloth or
sponge
Fingerprints & Smears Arcal 20, Lac-O-Nu,
Ecoshine
Provides a barrier film
Stubborn stains and
discoloration
Cameo, Talc, Zud, First
Impression
Rub in the direction of
the polish lines
Grease, fatty acids, blood
and burnt on foods
Easy-off, Degrease It,
Oven Aid
Excellent removal on all
finishes
Grease and oil Any good commercial
detergent
Apply with a sponge or
cloth
Restoration Benefit and Super
Sheen
Good idea monthly
Reverence: Nickel Development Institute, DiverseyLevr, Savin, Ecolab, NAFEM
Do not use steel pads, wire brushes, scrapers or chloride cleaners to clean your stainless steel.
CAUTION: DO NOT USE ABRASIVE CLEANING SOLVENTS, NEVER USE
HYDROCHLORIC ACID (MURIATIC ACID) ON STAINLESS STEEL.
Proper maintenance of equipment is the ultimate necessity in preventing costly repairs.
By evaluating each unit on a regular schedule you can often catch and repair minor
problems before they completely disable the unit and become burdensome on your entire
operation.
For more information on preventive maintenance consult your local service com-
pany or CFESA member. Most repair companies offer this service at very reasonable
rates to allow you the time you need to run your business along with the peace of mind
that all your equipment will last throughout its expected life. These services often offer
guarantees as well as the flexibility in scheduling or maintenance for your convenience.
Randel believes strongly in the products it manufactures and backs those products with
one of the best warranties in the industry. We believe with the proper maintenance and use
you will realize a profitable return on your investment and years of satisfied service.
PREVENTIVE MAINTENANCE (cont.)

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EASY TO FOLLOW
TROUBLE SHOOTING CHART
PROBLEM POSSIBLE CAUSE REMEDY
A. Refrigerator not running 1. Circuit breaker tripped
2. Power cord unplugged
3. Thermostat turned off
4. Unknown
1. Reset
2. Plug In
3. Turn on
4. Call service agency
B. Condensing unit operates for
long periods or runs continuously
1. Excessive heat load placed in unit
2. Prolonged or too frequent door openings or door ajar
3. Gasket not sealing
4. Dirty condenser coil
5. Evaporator coil frozen
6. Unknown
1. Allow unit sufficient time to remove heat
2. Make sure door is closed when not in use
3. Adjust door or replace gasket.
4. Clean coil
5. Unplug unit, defrost coil then adjust cold control to warmer position
6. Call service agency
C. Unit is noisy 1. Check for loose compressor mounts
2. Check fan motor mounts
3. Check fan blades for obstructions
4. Check all panels, louvers and covers
5. Unknown
1. Tighten if necessary
2. Tighten if necessary
3. Remove any obstructions.
Tighten or adjust shrouds.
4. Tighten and isolate as needed
5. Call service agency
D. Temperature too high 1. Check power cord and circuit breaker
2. Temperature control set too high
3. Dirty condenser coil
4. Evaporator coil froze
5. Unknown
1. Plug in cord or reset breaker
2. Adjust control
3. Clean coil
4. Unplug unit, defrost coil then adjust cold control to warmer position
5. Call service agency
E. Compressor runs but unit
not cooling
1. Fan blades have encountered an obstruction
2. Unknown
1. Check for obstruction and free fan blade
2. Call service agency
F. Product freezing 1. Check thermostat
2. Unknown
1. Replace or turn up
2. Call service agency
G. Door will not close 1. Check opening for obvious obstruction
2. Check self closing spring
3. Check for loose or worn hinges
1. Remove any obstruction
2. Adjust or replace spring
3. Replace hinges
H. Unit leaks water 1. Check for blockage in drain
2. Check for cracked drain pan
3. Check for level
4. Check for loose or disconnected drain hose
1. Clean evaporator pan and clear drain
2. Inspect and replace if necessary
3. Level unit
4. Tighten or reconnect hose

CURVED GLASS DISPLAY
4100 SERIES
REPLACEMENT
PARTS LIST
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UNIT 4137 4149 4161 4173 4137DT 4149DT
Cold Control HD CNT200 HD CNT200 HD CNT200 HD CNT200 HD CNT200 HD CNT200
Light Bulb EL TUB018 EL TUB018 EL TUB0306 EL TUB0306 EL TUB9801 EL TUB030
Light Fixture EL LGT037 EL LGT049 EL LGT0306 EL LGT0306 N/A EL LGT061 (2),
073 (1)
Top Shelf HD SHL2132 HD SHL185 (2) HD SHL204 (2) HD SHL200 (2) N/A N/A
Bottom Shelf HD SHL2632 HD SHL186 (2) HD SHL205 (2) HD SHL201 (2) HD SHL2632 HD SHL186 (2)
Shelf Pilaster RH HD SHL202 HD SHL202 HD SHL202 HD SHL202 HD RCK9804 HD RCK9803
Shelf Pilaster LH HD SHL203 HD SHL203 HD SHL203 HD SHL203 HD RCK9803 HD RCK9803
RH Door HD DOR037R HD DOR049R HD DOR061R HD DOR073R HD DOR9804R HD DOR9901R
LH Door HD DOR037L HD DOR049L HD DOR061L HD DOR073L HD DOR9804L HD DOR9901L
Door Lock HD LCK026 HD LCK026 HD LCK026 HD LCK026 HD LCK026 HD LCK026
Key HD DORKEY HD DORKEY HD DORKEY HD DORKEY HD DORKEY HD DORKEY
Frame HD FRM035 HD FRM049 HD FRM062 HD FRM073 HD FRM99804 HD FRM9901
Wiper Gasket IN GSK600 IN GSK600 IN GSK600 IN GSK600 IN GSK600 IN GSK600
RH Bumper IN GSK601 IN GSK601 IN GSK601 IN GSK601 IN GSK601 IN GSK601
LH Bumper IN GSK602 IN GSK602 IN GSK602 IN GSK602 HD BMP0008 HD BMP0008
Shelf Support RP SPT9901 RP SPT9902 RP SPT9903 RP SPT9904 RP SPT9901 RP SPT9902
Condensing Unit RF CON9803 RF CON0202 RF CON0107 RF CON0107 RF CON9803 RF CON0202
Compressor RF CON020-134 RF CON0104P N/A N/A RF CON020-134 RF CON0104P
Evap Coil RF CO1120B RF CO1125 RF CO1127 RF CO1135 RF CO1120B RF CO1125
Evap Motor EL MTR0230 EL MTR0230 EL MTR0230 EL MTR0230 EL MTR0230 EL MTR0230
Fan Bracket RP BRK1050 RP BRK1050 RP BRK1050 RP BRK1050 RP BRK1050 RP BRK1050
Front Louver RP LVR9937 RP LVR9949 RP LVR9961 RP LVR9973 RP LVR9937 RP LVR9949
Rear Louver RP LVR9938 RP LVR9950 RP LVR9962 RP LVR9974 RP LVR9938 RP LVR9950
Switch EL SWT1451-21 EL SWT1451-21 EL SWT1451-21 EL SWT1451-21 EL SWT1451-21 EL SWT1451-21
Trim RP EXT200 RP EXT200 RP EXT200 RP EXT200 RP EXT200 RP EXT200
Front Glass HD GLS9801 HD GLS049 HD GLS061 HD GLS073 HD GLS9801 HD GLS049
Front Glass
Cover
RP GCR037 RP GCR049 RP GCR061 RP GCR073 RP GCR037 RP GCR049
Expansion Valve RF VLV200 RF VLV200 RF VLV300 RF VLV300 RF VLV200 RF VLV200
Door Spring HD SPR036 HD SPR048 HD SPR003 HD SPR073 HD SPR036 HD SPR048
Bearings HD BRG50P HD BRG50P HD BRG50P HD BRG50P HD BRG50P HD BRG50P
Light Ballist EL BLS100 EL BLS100 EL BLS400 EL BLS400 EL BLS100 EL BLS9801
Top Glass Shelf HD SHL9901 HD SHL9903 HD SHL9905 HD SHL9907 HD GLS9801 HD GLS9910
Btm Glass Shelf HD SHL9902 HD SHL9904 HD SHL9906 HD SHL9906 N/A N/A
ALL QUANTITIES ARE (1) EXCEPT FOR THOSE MARKED (2)
NOTE: OLD LIGHT SINGLE POST
NOTE: NEW LIGHT DOUBLE POST