Crystal RE0813 User manual

CRYSTAL GROUP INC.
©2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED.
ISO 9001:2008 &
AS9100C:2009 CERTIFIED QMS
DOC-00355 REV B
RE0813 Rugged Embedded Computer User Guide
The most trusted provider for operational, deployable, and high reliability computing applications.

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Table of Contents
We Thank You ................................................................................................................................. 3
Safety .............................................................................................................................................. 4
Advisories .................................................................................................................................................. 4
Electrostatic Discharge (ESD) .................................................................................................................... 5
Battery Disposal ........................................................................................................................................ 5
A. Contact Information ................................................................................................................ 6
Customer Service ....................................................................................................................................... 6
Technical Support ...................................................................................................................................... 6
B. Product Information ................................................................................................................ 7
Overview ................................................................................................................................................... 7
Identifying the Server Type ....................................................................................................................... 7
Specifications ............................................................................................................................................. 7
C. Installing the Product ............................................................................................................ 10
Grounding ................................................................................................................................................ 10
Rack Mounting Precautions .................................................................................................................... 10
Installing the Product in an Equipment Rack .......................................................................................... 11
Installing the Product on a Panel ............................................................................................................ 12
D. Operating the Product .......................................................................................................... 13
Connecting to a Power Source ................................................................................................................ 13

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Powering the Server On .......................................................................................................................... 13
E. Maintaining the Product ....................................................................................................... 14
Driver Updates ........................................................................................................................................ 14
Chassis Access ......................................................................................................................................... 14
Chassis Views ........................................................................................................................................... 15
Memory Removal and Replacement ....................................................................................................... 18
Hard drive Removal and Replacement .................................................................................................... 19
Expansion card Removal and Replacement ............................................................................................ 19
F. Troubleshooting ................................................................................................................... 22
Available Warranty ....................................................................................................................... 23
Legal Information .......................................................................................................................... 24
Disclaimers .................................................................................................................................... 25
Certifications and Licenses............................................................................................................ 25

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We Thank You!
From all of us at Crystal Group Inc., THANK YOU for your purchase of the RE0813. Our
customers are the lifeline that keeps Crystal going. That is why it is extremely important to us
that our customers are 100% satisfied with their product choice.
Crystal products are designed to provide superior performance and reliability in the harshest
environments. Our company is ISO 9001:2008 and AS9100C:2009 certified QMS to show that
we are dedicated to providing high quality products to our customers.
We are confident that this server will meet or exceed your expectations for what a high
reliability server should be. If you have any questions or concerns, please contact us at one of
the options listed in the Contact Information section on page 6.

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Safety
Any service should be performed by qualified service personnel. Carefully follow all advisories
and instructions in this guide to avoid causing any bodily injury or damage to the unit. This
product does not contain any user serviceable parts.
Advisories
Three types of advisories are used throughout this guide to emphasize important information or
to warn of potential hazards to the user or equipment. These advisories each have a specific
icon that will stand for one of the following: Note, Warning, or Caution. An example of each is
shown below:
NOTE
A note indicates important information that helps make better use of the equipment.
WARNING
A warning indicates a potential for property damage, personal injury, or death.
CAUTION
Caution indicates potential damage to hardware or loss of data if instructions are not
followed.

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Handling Precautions
This product has components that may be damaged by electrostatic discharge (ESD).
Electrostatic Discharge (ESD)
To protect the equipment from electrostatic discharge, observe the following precautions when
handling or storing the equipment or its components:
1. Always use a grounded wrist strap at the workstation or ground frequently by touching
the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.
2. Use antistatic padding on all work surfaces.
3. Avoid static-inducing carpet areas.
4. Keep the electronic components in its static shield bag until ready to perform
installation or after removing it from the server.
5. Always handle the memory or expansion cards by the edges.
6. Do not touch the input/output connector pins.
Battery Disposal
The following applies to any battery that might be on any board installed in the RE0813
equipment:
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the m

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A. Contact Information
support of
Our technical personnel are acutely aware that downtime experienced by a
customer is a mission critical event. They excel at providing timely and effective responses to
any technical issues encountered in the field. Please contact us with any questions or concerns
by using one of the options below:
Customer Service
HOURS OF OPERATION:
8:00 AM - 5:00 PM Monday through Friday Central Time.
Technical Support
ASSISTANCE AVAILABILITY:
7/24/365- 7 days a week; 24 hours a day; 365 days a year.
After hours messaging service is available with a less than 30-minutes response time.
Within the United States: 800-378-1636
International Number: 1+319-378-1636
Email Address: [email protected]om
Request a Form Under Tech Support:
http://www.crystalrugged.com
For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com

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B. Product Information
Overview
The Crystal RE0813 is a compact embedded computer in a 1.75 15 wide by 11
deep chassis that is designed for (see section Installing the
Product for more information) or used as a stand-alone unit. The RE0813 consists of an
aluminum chassis/enclosure, a power supply, an active motherboard, processor(s), memory,
and storage).
Identifying the Server Type
Table 1. Server Identification
The actual number of expansion slots is motherboard dependent.
Specifications
Mechanical 1U)
Height 4.4 cm)
Width
Depth
Weight 7.3 lbs. (3.3 kg) 7.8 lbs. (3.5 kg)
Electromagnetic Interference (EMI)
And Environmental Compliance
Environmental kits available for shock,
vibration, EMI and humidity.
RE0813
RE 8 1 3
Rugged
Embedded
Embedd
ed family
number
# of
expansion
slots in chassis
# of
Hard drives

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Mounting Options
Option 1 (standard)
Option 2 Vertical panel mount
Power Supply Options
Option 1 (standard) 90-250 VAC 50/60 Hz with locking power cord
Option 2 18-36 VDC
Option 3 48 VDC
Option 4 125 VDC
System Board
RE0813 (Options)
X9SPV-LN4F-3LE, FCBGA1023, i7-3555LE CPU, 2-
16 GB ECC DDR3, 2-USB 2.0, 4-GBLAN, On-board
SATA2 & SATA3
X9SPV-LN4F-3QE, FCBGA1023, i7-3612QE CPU
2-16 GB ECC DDR3, 2-USB 2.0, 4-GBLAN, On-
board SATA2 & SATA3
X9SPV-F-3610ME, FCBGA1023, i5-3610ME CPU,
2-16 GB ECC DDR3, 2-USB 2.0, 2-GBLAN, On-
board SATA2 & SATA3
X9SPV-F-3217UE, FCBGA1023, i3-3217UE CPU,
2-16 GB ECC DDR3, 2-USB 2.0, 2-GBLAN, On-
board SATA2 & SATA3
X9SPV-M4-3QE, FCBGA1023, i7-3612QE CPU, 2-
16 GB ECC DDR3, 2-USB 3.0, 2-USB 2.0, 4-
GBLAN, On-board SATA2 & SATA3
X9SPV-M4, FCBGA1023, i7-3555LE CPU, 2-16 GB
ECC DDR3, 2-USB 3.0, 2-USB 2.0, 4-GBLAN, On-
board SATA2 & SATA3
X9SPV-M4-3UE, FCBGA1023, i7-3517UE CPU, 2-
16 GB ECC DDR3, 2-USB 3.0, 2-USB 2.0, 4-
GBLAN, On-board SATA2 & SATA3

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Military Standards)
For a complete list of Military Standards visit the Crystal Group website at:
https://www.crystalrugged.com/military-standards/
Commercial Standards
Commercial standards are based on the National Electric Code (NFPA70- National Fire
Protection Association). Please visit the following link to learn more about the National Electric
Code standards:
http://www.nfpa.org

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C. Installing the Product
Grounding
AC Version - to ensure a good earth ground, the RE0813 should be used with a UL-listed
three-conductor power cord connected to a three-conductor grounded power source.
DC Version - input installations - use only approved copper connectors.
Reliable Grounding - reliable grounding of rack mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips). Please see Figure 5
on page 15 for an example image of a ground stud.
Rack Mounting Precautions
To prevent bodily injury when mounting or servicing this unit in a rack, special
precautions must be taken to ensure that the system remains stable. The following
guidelines are provided to ensure personal safety:
If using an equipment rack, make sure to securely bolt the rack frame to the floor or
vehicle.
Elevated Operating Ambient Temperature - if installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack contents may be greater than
room ambient. Therefore, consideration should be given to installing the equipment in
an environmentally compatible rack with the manufacturer's maximum rated ambient
temperature.
Reduced Air Flow - installation of the equipment in a rack should be such that the air
flow is not restricted.
Mechanical Loading - mounting of the equipment in the rack should be such that a
hazardous condition is not created due to uneven mechanical loading.
Circuit Overloading - consideration should be given to how the equipment will be
connected to a supply circuit and the effect that the loading of circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of the equipment
ratings should be used when addressing this concern.
All electrical wiring should be in accordance with the National Electric Code, or
prevailing Military Standards.

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Installing the Product in an Equipment Rack
Using Fixed Mounting Brackets
To install RE0813 with fixed mounting brackets in an equipment rack, complete the steps and
see Figure 1 below:
1. Attach the two mounting ears to chassis with four (4) 8- screws provided (see #3
in Figure 1).
2. Line up four (4) holes on the front mounting ears at the desired level on the front of the
equipment rack, and attach to the rack using four (two per side) 10-32 x 1
provided (see #2 in Figure 1)
Fixed Mounting Brackets Parts List
ITEM DESCRIPTION
1 MOUNTING EAR
2 SCREW, PHIL TRUSS HEAD 10-32 X 1"
3 SCREW, PHIL TRUSS HEAD 10-
Figure
1
. Fixed Mounting Brackets
Table 2. Fixed Mounting Hardware
Figure 1
Figure 1

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Installing the Product on a Panel
Using Panel Mounting Feet
To install RE0813 with fixed mounting brackets vertically on a panel or wall, complete the steps
and see Figure 2 below:
1. Attach four (4) panel mount feet to chassis using eight (8) 8- screws provided (see
#2 in Figure 2).
2. Line up four (4) holes on the panel mounting feet at the desired location on the equipment
panel, and attach to the panel using four (4) (two per side) 10-24 x 5/8 , screws provided
(see #1 in Figure 2).
Fixed Mounting Brackets Parts List
ITEM DESCRIPTION
1 SCREW, CAP 10-24 X 5/8, SOC HD, PENCOM
2 SCREW, PHIL PAN HEAD 8-
3 MOUNTING FOOT
Figure
2.
Panel Mounting Feet
Table 3. Panel Mounting Feet
Figure 2

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D. Operating the Product
If the RE0813 is part of a rack configuration, refer to the rack guide for more
information on connecting to a power source.
Connecting to a Power Source
Please see Section C - Installing the Product on page 10 for more information.
Powering the Server On
After securely attaching the power connection, press the Power On/Off switch which will be
located on either the front or the back of the chassis depending on the specific configuration. A
blue LED will illuminate when power is applied (see Figure 4, page 15 for location of power
switch and more information about the RE0813 chassis).

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E. Maintaining the Product
Only qualified service personnel should attempt to open the RE0813 chassis. There
are no user serviceable parts inside.
To protect the equipment from Electrostatic Damage (ESD), follow the proper
precautions at all times when handling the unit and its components. Please see
Electrostatic Discharge section on Page 5.
Driver Updates
Contact Technical Support at one of the options listed on page 6.
Chassis Access
Removing the Cover
1. Make sure the RE0813 is powered off and the unit is disconnected from the power source.
2. Remove the screws connecting the top cover to the chassis using a Phillips screw driver.
3. Lift the cover to expose the interior of the chassis.
Figure 3
. Removing Top Cover

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Chassis Views:
Figure 4. Front View RE0813
Figure 5. Rear View RE0813
The images above may not depict the product received.
Figure 5
Figure 4
POWER
LED
USB 1
POWER SWITCH
MOTHERBOARD I/O 1X EXPANSION SLOT
(LOW PROFILE ONLY)
POWER INPUT
CHASSIS GROUND

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Input/Output (I/O) Ports:
NUMBER
FUNCTION
1
COM1
2
USB5
3
USB4
4
IPMI LAN
5
USB9
6
USB8
7
PS/2 Keyboard/Mouse
8
LAN2
9
LAN1
10
LAN4 (X9SPV
-
LN4F Only)
11
LAN3 (X9SPV
-
LN4F Only)
12
VGA
LETTER
FUNCTION
A
VESA Display Port
B
HDMI Port
C
USB0 (3.0)
D
USB1 (3.0)
E
PS/2 KB/MS
F
USB4 (2.0)
G
USB5 (2.0)
H
LAN1
I
LAN3
J
LAN2
K
LAN4
L
DVI
-
I Port
Table
5. I/O Labeling
Figure 6.
X9SPV
-
F
/X9SPV
-
LN4F
Table
5. I/O Labeling
Table
6. I/O Labeling
Figure 7
. X9SPV
-
M4

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For detailed information about the X9 motherboard option included in the product, please
review the motherboard guide at the following link:
X9SPV-LN4F-3LE Motherboard Guide
X9SPV-LN4F-3QE Motherboard Guide
X9SPV-F-3610ME Motherboard Guide
X9SPV-F-3217UE Motherboard Guide
X9SPV-M4-3QE Motherboard Guide
X9SPV-M4 Motherboard Guide
X9SPV-M4-3UE Motherboard Guide

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Memory Removal and Replacement
Removing and Replacing the Memory
Contact Crystal Technical Support before performing a memory upgrade. Use only
Crystal- approved memory for upgrades.
Do not force the DIMM. Forcing the DIMM may result in equipment damage. Check the
alignment and keying before installing.
For population order see the motherboard guide received or contact Technical Support.
Steps:
1. Open up chassis cover (see Removing the Cover in the Chassis Access section on page
14).
2. If removal is required, locate the memory card area and open both DIMM release levers
by placing one finger on each lever and pushing outward. See Figure 8 on next page.
3. The DIMM will lightly pop out of the slot. Remove the old DIMM.
4. Check the orientation or key when adding new DIMM.
5. Press the DIMM into its slot evenly on both ends until it clicks into place. The DIMM
release levers will snap into place.
6. The DIMM is properly seated when the release levers have fully engaged.