CTC Parker Automation POWERSTATION RS User manual

P
OWER
S
TATION
RS
M
ONITOR
PowerStation RS Monitor User Guide

CTC Parker Automation Phone: [phone]
50 W. TechneCenter Drive, Milford, Ohio 45150 Technical Support: 513-248-1714
A3-05728-101
P
OWER
S
TATION
RS
M
ONITOR
User Guide

Copyright and Trademark Notice
Copyright © 1999 by CTC Parker Automation. All rights reserved. No part of this publica-
tion may be reproduced, transmitted, transcribed, stored in a retrieval system, in any form
or by any means, mechanical, photocopying, recording or otherwise, without the prior
written consent of CTC Parker Automation.
While every precautionhas been taken in the preparation of this manual, CTC Parker Auto-
mation and the author assume no responsibility for errors or omissions. Neither is any
liability assumed for damages resulting from the use of the information contained herein.
All product and company names are trademarks of their respective companies and licenses.
Product Warranty Information
CTC Parker Automation providestopquality products through rigidtesting and the highest
quality control standards. However, should a problem occur with your hardware or with the
software protection key, CTC’s standard product warranty covers these items for 15
months from the date of shipment from CTC. Exceptions appear below:
• PowerStation RS backlight bulbs have a 90-day warranty. Push-button lamps are
not covered under warranty.
• Third-party products carry the manufacturer’s specified warranty.
• For all displays, image retention (burn-in) is not covered by warranty.
• Software revisions that occur within 60 days after purchase are available, under
warranty, upon request. Please review the Interact License Agreement for addi-
tional software warranty information.
Should you have any questions about your application or need technical assistance, please
call CTC’s Product Technical Support department at 513-248-1714, 8:00 a.m. to 5:00 p.m.,
Eastern Time. You may call this same number after hours for emergency assistance. See
Customer Support Services on page 6 of this manual for more information about CTC’s
support products and services.

Table of Contents
PowerStation RS Monitor User Guide
i
Chapter 1 Manual Overview and Support Services . . . . . . 1
Using this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Documentation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before You Be
g
in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install the RS Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connect the Monitor to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Documentation Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ISO Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Customer Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Support Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product Support Pro
g
ram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 Introducing the PowerStation RS Monitor. . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Display Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Video Modes Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Testin
g
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chemical Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Available Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Touchscreen Cable Dia
g
ram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Video Input Si
g
nals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Table of Contents
ii
PowerStation RS Monitor User Guide
Chapter 3 Installing the RS Monitor. . . . . . . . . . . . . . . . . . 17
Selecting a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Underwriters Laboratories Approval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Class I, Division 2 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Environmental Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Screen considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Electrical Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Temperature/Humidity Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Enclosure Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Creating a Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting the Monitor in an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . 21
Mountin
g
the External AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mountin
g
the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 4 Connecting the RS Monitor to a Computer . . . 25
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connectin
g
to the PowerStation RS PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connectin
g
to Other Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up the RS Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Settin
g
the Monitor Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installin
g
the Touchscreen Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installin
g
the touchscreen driver and utilities under MS-DOS . . . . . . . . . . . 33
Installin
g
the touchscreen driver and utilities
under Windows 95, 98, or NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storin
g
Touchscreen Calibration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chan
g
in
g
calibration data stora
g
e under MS-DOS . . . . . . . . . . . . . . . . . . . 44
Chan
g
in
g
calibration data stora
g
e under Windows 95, 98, or NT. . . . . . . . 44
Usin
g
advanced controller options settin
g
s . . . . . . . . . . . . . . . . . . . . . . . . . 46

Table of Contents
PowerStation RS Monitor User Guide
iii
Calibrating the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Calibrating under MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Calibrating under Windows 95, 98, or NT . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 5 Maintaining and Troubleshooting
the RS Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cleaning the Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Recalibrating the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Performing Internal Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Opening and Closing the Back Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Opening the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Closing the back cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing a Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Replacing the Backlight Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Resolving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Problems with Display Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Computer is on, the video cable is connected, but the screen is blank . . . . 63
"Unsupported video mode" message appears. . . . . . . . . . . . . . . . . . . . . . . 63
The touchscreen does not work properly,
or calibration seems incorrect (touchscreen monitors only) . . . . . . . . . 63
After calibrating the touchscreen, it does not work
or follow your finger (touchscreen monitors only) . . . . . . . . . . . . . . . . . 64
Problems with the Displayed Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Image does not fill the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Image extends beyond the screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Characters shimmer or appear fuzzy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
When video mode is changed, the screen image shifts left or right. . . . . . . 65
When video mode is changed, the screen image shifts up or down . . . . . . 66

Table of Contents
iv
PowerStation RS Monitor User Guide
Vertical bands appear in the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Image appears faded or "washed out". . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Top or bottom half of the screen looks dark. . . . . . . . . . . . . . . . . . . . . . . . . 66
Appendix A RS Monitor Dimensional Drawings . . . . . . . . 67
12.1” Monitor Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
12.1” Monitor Side View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
15.1” Monitor Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
15.1” Monitor Side View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 1
Manual Overview and
Support Services
Thank you for purchasing a PowerStation RS (Remote System)
Monitor. You will find that the RS Monitor has been designed to
provide years of trouble-free operation even in the harshest envi-
ronments.
The RS Monitor is a flat-panel monitor that can be mounted in a
control enclosure or on an adjustable arm. It can be used with the
PowerStation RS PC or with other computers that run MS-DOS®
or Windows® 95, 98, or NT operating systems.
This manual describes the RS Monitor’s features and technical
specifications. It also explains procedures for installing, main-
taining, and troubleshooting the monitor. Please take time to
review the manual and all related documentation before operating
the unit.
Chapter Contents
Using this Manual 2
Documentation Components 3
Software Components 3
Getting Started 4
Documentation Standards 5
Customer Support Services 6

Using this Manual Chapter 1: Manual Overview and Support Services
2
PowerStation RS Monitor User Guide
Using this
Manual This manual is designed to help you set up and use your PowerSta-
tion RS Monitor. The manual lists the monitor’s specifications. It
also explains how to install the monitor and connect it to a
computer, how to maintain the monitor in good condition, and
how to solve common problems that may occur in operation. You
should read and understand the information presented in this
manual before setting up and using your monitor.
This manual is divided into the following chapters:
Chapter 1 — Manual Overview and Support Services:
Presents an overview of this manual, the other documentation
provided with the RS Monitor, and CTC’s customer support
services.
Chapter 2 — Introducing the PowerStation RS Monitor:
Describes the monitor’s specifications and the ports available to
connect the monitor to a computer and a power source.
Chapter3—InstallingtheRS Monitor:Explains how to mount
the monitor in an enclosure.
Chapter 4 — Connecting the RS Monitor to a Computer:
Explains how to connect the monitor to a computer and how to set
up the monitor so that it will work properly with the computer.
Chapter 5 — Maintaining and Troubleshooting the RS
Monitor: Explains how to maintain the monitor and how to solve
problems that may occur in operation.
Appendix A — RS Monitor Dimensional Drawings:Displays
dimensional drawings of the monitor that may be useful in
mounting the monitor in an enclosure.