HP OMEN User manual

User Guide

© Copyright 2020 HP Development Company,
L.P.
AMD and FreeSync are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HP Inc.
under license. HDMI, the HDMI Logo and High-
Denition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing
LLC. Intel, Celeron, Pentium, and Thunderbolt
are trademarks of Intel Corporation or its
subsidiaries in the U.S. and/or other countries.
NVIDIA, the NVIDIA logo,and G-SYNC are
trademarks and/or registered trademarks of
NVIDIA Corporation in the U.S. and other
countries. Windows is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries. DisplayPort™, the DisplayPort™
logo, and VESA®are trademarks or registered
trademarks owned by the Video Electronics
Standards Association (VESA) in the United
States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
First Edition: January 2020
Document Part Number: L87642-xx1

About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii

iv About this guide

Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Rear components ................................................................................................................................ 3
Setting up the monitor .......................................................................................................................................... 4
Installing the stand .............................................................................................................................. 4
Mounting the monitor head ................................................................................................................ 5
Removing the monitor stand ............................................................................................ 5
Attaching the VESA mounting bracket .............................................................................. 6
Connecting the cables ......................................................................................................................... 7
Connecting USB devices .................................................................................................................... 10
Adjusting the monitor ....................................................................................................................... 11
Installing a security cable ................................................................................................................. 12
Storing headphones .......................................................................................................................... 12
Turning on the monitor ..................................................................................................................... 13
2 Using the monitor ........................................................................................................................................ 14
Downloading the monitor driver ......................................................................................................................... 14
Using the OSD menu ............................................................................................................................................ 14
Display mode ....................................................................................................................................................... 15
Using Auto-Sleep Mode ....................................................................................................................................... 15
Using the Sleep Timer .......................................................................................................................................... 15
Using the Power-O Timer .................................................................................................................................. 16
Using External Lighting ....................................................................................................................................... 16
Selecting a faster response time for gaming ...................................................................................................... 17
Adjusting blue light output .................................................................................................................................. 17
Using HP Enhance+ .............................................................................................................................................. 18
Using RGB Gain Control ........................................................................................................................................ 18
Viewing the Frame Rate ....................................................................................................................................... 18
Using Message Timers ......................................................................................................................................... 19
Using the Crosshair feature ................................................................................................................................. 20
Using Multi-Monitor Align .................................................................................................................................... 20
3 Support and troubleshooting ........................................................................................................................ 21
Solving common issues ....................................................................................................................................... 21
v

Button lockouts ................................................................................................................................................... 22
Contacting support .............................................................................................................................................. 22
Preparing to call technical support ..................................................................................................................... 22
Locating the serial number and product number ............................................................................................... 22
4 Maintaining the monitor .............................................................................................................................. 23
Maintenance guidelines ....................................................................................................................................... 23
Cleaning the monitor ......................................................................................................................... 23
Shipping the monitor ......................................................................................................................... 24
Appendix A Technical specications ................................................................................................................. 25
68.47 cm (27 in) model specications ................................................................................................................ 25
Preset display resolutions ................................................................................................................................... 26
68.47cm (27 in) model ...................................................................................................................... 26
Entering user modes ............................................................................................................................................ 27
Power supply specication .................................................................................................................................. 27
Energy saver feature ........................................................................................................................................... 27
Appendix B Accessibility ................................................................................................................................. 28
HP and accessibility ............................................................................................................................................. 28
Finding the technology tools you need ............................................................................................ 28
The HP commitment ......................................................................................................................... 28
International Association of Accessibility Professionals (IAAP) ....................................................... 28
Finding the best assistive technology .............................................................................................. 29
Assessing your needs ..................................................................................................... 29
Accessibility for HP products .......................................................................................... 29
Standards and legislation .................................................................................................................................... 30
Standards .......................................................................................................................................... 30
Mandate 376 – EN 301 549 ............................................................................................ 30
Web Content Accessibility Guidelines (WCAG) ................................................................ 30
Legislation and regulations .............................................................................................................. 30
Useful accessibility resources and links .............................................................................................................. 31
Organizations .................................................................................................................................... 31
Educational institutions .................................................................................................................... 31
Other disability resources ................................................................................................................. 31
HP links .............................................................................................................................................. 31
Contacting support .............................................................................................................................................. 32
vi

1 Getting started
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power
source and connection appropriate for this monitor. For information about the correct power cord set to use
with the monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
●Plug the power cord into an AC outlet that is easily accessible at all times.
●If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet.
●Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Care should be taken to route all cords and
cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
Important safety information 1

Product features and components
Features
This product is an In-Plane Switching (IPS) monitor that produces rich on-screen colors and creates better
viewing angles. This IPS monitor is paired with a 165 Hz refresh rate for a faster response time of 1 ms,
complete with good picture quality.
NOTE: All specications represented are typical and provided by HP’s component manufacturers. Actual
performance might vary either higher or lower. The native response time is 5 ms, 1 ms is the overdrive
response time.
This product supports FreeSync™, an Adaptive-Sync technology, and is compatible with G-SYNC™. It is
designed to reduce stuttering and tearing in games and videos by locking the monitor’s refresh rate to the
frame rate of the graphics card.
Check with your graphics card manufacturer for compatibility with monitors enabled with FreeSync.
NOTE: Adaptive refresh rates vary by display.
The monitor includes the following features:
●68.47 cm (27 inch) diagonal viewable area with 2560 × 1440 QHD resolution
●Tilt and height-adjustment capabilities
●One DisplayPort 1.2 video input
●One High-Denition Multimedia Interface (HDMI) 2.0 video input
●Two USB 3.0 downstream ports
●One USB Type-B upstream port
●High-bandwidth Digital Content Protection (HDCP) used on all inputs
●Audio-out (headphone) jack
●HDMI, DisplayPort, and USB Type-A–to–USB Type-B cables included
●Plug and Play capability if supported by your operating system
●On-screen display (OSD) adjustments in 10 languages for easy setup and screen optimization
●Frames-per-second indicator displayed on the monitor screen, adjustable using the OSD menu
●Message timer displayed on the monitor screen, adjustable using the OSD menu
●Gaming crosshair displayed on the monitor screen, adjustable using the OSD menu
●Security cable slot on the rear of the monitor for an optional security cable
●User-congurable external lighting with full-range LEDs
●Convenient headphone storage hook on monitor stand
●VESA® mounting capability (100 ˟ 100 ms) for attaching the display to a swing arm mount
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support and follow the instructions to nd your
product. Then select User Guides.
2 Chapter 1 Getting started

Rear components
Table 1-1 Rear components
Component Description
(1) OSD joystick Opens the OSD menu, selects an item from the menu. or closes the OSD menu.
(2) Power button Turns the monitor on or o.
(3) Audio-out (headphones)
jack
Connects optional headphones.
WARNING! To reduce the risk of personal injury, adjust the source device volume before using
headphones, earbuds, or a headset. For additional safety information, see the Product Notices
provided in your documentation kit.
(4) HDMI port Connects an HDMI cable to a source device such as a computer or game console.
(5) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console.
(6) Power connector Connects an AC adapter.
(7) Security cable slot Connects an optional security cable to the monitor.
(8) USB SuperSpeed ports
(downstream) (2)
Connect USB cables to a peripheral device, such as a keyboard, mouse, or USB hard drive.
(9) USB Type-B port
(upstream)
Connects the USB hub cable to a source device such as a computer or game console.
Product features and components 3

Setting up the monitor
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the Web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent damage to
the control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth.
Installing the stand
1. Position the monitor facedown on a at surface covered by a soft clean cloth.
2. Remove the bag containing the allen tool from the back of the monitor stand (1). Slide the hinge on the
stand into the hinge slot on the back of the monitor head and push down to secure it (2). There will be an
audible click when the stand is properly seated onto the hinge. Use the allen tool to tighten the two
screws on the underside of the monitor’s hinge slot (3). Be sure that the stand is properly secured to the
monitor head before use.
4 Chapter 1 Getting started

Mounting the monitor head
The monitor head can be attached to a swing arm or the stand.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm–long screws are required. Longer
screws can damage the monitor. Be sure to verify that the manufacturer’s mounting solution is compliant
with the VESA standard and is rated to support the weight of the monitor head. For best performance, use the
power and video cables that are provided with the monitor.
NOTE: This apparatus is intended to be supported by UL- or CSA-listed wall-mount brackets.
Removing the monitor stand
You can remove the monitor head from the stand to install the monitor head on a swing arm or other
mounting xture.
IMPORTANT: Before beginning to disassemble the monitor, be sure that the monitor is turned o and all
cables are disconnected.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor head facedown on a at surface covered by a clean, dry cloth.
3. Tilt the bottom of the monitor stand upward (1), use the allen tool to loosen the two screws on the
underside of the monitor’s hinge (2), and then slide the stand o the monitor head (3).
Setting up the monitor 5

Attaching the VESA mounting bracket
A VESA mounting adapter is included with the monitor for use when you attach the monitor head to a swing
arm.
IMPORTANT: The swing arm for this monitor must include a VESA mounting adapter with a rotation function
to accommodate the landscape design of the monitor.
1. Remove the monitor stand if it is attached. See Removing the monitor stand on page 5.
2. Use a athead screwdriver to pry open the VESA cover on the back of the monitor, and remove the VESA
cover (1).
3. Use a screwdriver to remove the six screws that hold the hinge in place (2), and then remove the hinge
(3).
4. Remove the four VESA screws from the back of the monitor and use them to attach the mounting device
as indicated in the following step 6.
5. On the swing arm, rotate the VESA adapter to 45° to line up with the screw holes on the back of the
monitor (1) before attaching it to the monitor.
6 Chapter 1 Getting started

6. With the VESA adapter rotated to 45°, insert the VESA adapter into the slot on the back of the monitor
head (2). Then secure the adapter to the monitor head by inserting the four VESA screws into the screw
holes on the adapter and monitor head and tightening them (3). Be sure that the adapter is properly
secured to the monitor head before use.
Connecting the cables
NOTE: The monitor ships with select cables.
1. Place the monitor in a convenient, well-ventilated location near the computer or source device.
2. Before connecting the cables, route the cables through the cable management guide on the rear of the
monitor.
3. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. You can also
select inputs by pressing the Menu button and selecting Input.
NOTE: DisplayPort is the preferred connection type for optimal performance.
●Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and
the other end to the DisplayPort connector on the source device.
Setting up the monitor 7

●Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to
the HDMI port on the source device.
8 Chapter 1 Getting started

4. Connect the Type-B connector on the USB upstream cable to the USB Type-B upstream port on the rear
of the monitor. Then connect the cable’s Type-A connector to the USB Type-A downstream port on the
source device.
NOTE: You must connect the USB Type-B upstream cable from the source device (computer, laptop,
gaming console) to the rear of the monitor to enable the USB Type-A downstream ports on the monitor.
For more information, see Connecting USB devices on page 10.
5. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2),
and then connect the AC adapter to the power connector on the monitor (3).
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power cord
from the AC outlet, grasp the cord by the plug.
Setting up the monitor 9

Connecting USB devices
The rear of the monitor provides one USB Type-B upstream port and two USB Type-A downstream ports.
NOTE: You must connect the USB Type-B upstream cable from the source device to the monitor to enable
the USB Type-A downstream ports on the monitor.
10 Chapter 1 Getting started

Adjusting the monitor
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the Web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned
low and reclined may be more comfortable for users with corrective lenses. Reposition your monitor as
you adjust your working posture throughout the work day.
Setting up the monitor 11

Installing a security cable
You can secure the monitor to a xed object with an optional security cable available from HP. Use the key
provided to attach and remove the lock.
Storing headphones
The monitor features a headphone hook at the top of the stand for convenient headphone storage.
12 Chapter 1 Getting started

Turning on the monitor
▲Press the power button on the rear of the monitor to turn it on.
IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the
screen for 12 or more consecutive hours of nonuse. To avoid burn-in image damage on the monitor screen,
you should always activate a screen saver application or turn o the monitor when it will not be in use for a
prolonged period of time. Image retention is a condition that might occur on all LCD screens. A burned-in
image on the monitor is not covered under the HP warranty.
NOTE: You can disable the power light in the OSD menu. Press the center of the OSD joystick on the rear of
the monitor, select Power, select Power LED, and then select O.
NOTE: If pressing the power button to turn the monitor o has no eect, the Power Button Lockout feature
might be enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
When the monitor is turned on, a monitor status message appears for 5 seconds. The message shows which
input is the current active signal, the status of the autoswitch input setting (On or O; default is On), the
current detected display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for the last active input, or in case of a no-signal condition,
the rst detected active input for the monitor.
Setting up the monitor 13

2 Using the monitor
Downloading the monitor driver
You can download and install the monitor INF (Information) driver le from http://www.hp.com/support.
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search eld and follow the on-screen instructions.
This monitor is Plug and Play–compatible, and the monitor will work correctly without installing the INF le.
Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA DDC2–compliant and
that the monitor connects directly to the graphics card. Plug and Play does not work through separate BNC-
type connectors or through distribution buers or boxes.
Using the OSD menu
Use the OSD menu to adjust the monitor screen image based on your viewing preferences. You can access and
make adjustments in the OSD menu using the OSD joystick on the monitor's rear panel.
To access the OSD menu and make adjustments:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. To access the OSD menu, press the center of the OSD joystick on the rear panel.
3. Move the joystick up, down, left, or right to navigate menu choices. Press the center of the joystick to
make a selection.
The following table lists possible menu selections in the OSD main menu.
Table 2-1 OSD main menu options and their descriptions
Main menu Description
Gaming Select to adjust gaming preferences, such as Adaptive-Sync/FreeSync (on or o), response time,
frame rate, message timers, crosshair, external lighting, and multiple monitor align.
Image Adjusts the screen image, including brightness, contrast, dynamic contrast, gamma, sharpness, and
image scaling.
Color Provides a variety of color presets that congure the monitor for dierent viewing situations.
Input Selects the video input signal (DisplayPort or HDMI).
Power Adjusts the power settings.
Menu Adjusts the OSD menu controls and lists language preference selections.
Management Returns all OSD menu settings to the factory default settings.
Information Displays important information about the monitor.
Exit Exits the OSD menu screen.
14 Chapter 2 Using the monitor