Curtis WB-14-12 User manual

14 Gallon Electric
Water Boiler
USER GUIDE
READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.
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CONTENTS CL53
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Contact Information
Wilbur Curtis Co., Inc.
6913 Acco Street | Montebello, CA 90640 US
Phone: [phone] | Toll Free: 800-421-6150
Email: [email protected] | Web: www.wilburcurtis.com
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Email: [email protected]
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KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS53
Key Features
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WB-14-12 10.0 Gallon - domestic 1 PH 120/220 V 17.3/31.8 A 2 X 3500 W 2W/3W + G 2080/7000 W 50/60 Hz 6.1/21.0
WB-14-60 10.0 Gallon - export 1 PH 230 V 33.3 A 2 X 3500 W 2W + G 7650 W 50/60 Hz 21.0
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WB-14-12 23.58” 21.60” 20.61” 50.0 lbs 11.62 cu ft µÁDUH
20 - 90 psi 1.0 gpm
WB-14-60 23.58” 21.60” 20.61” 50.0 lbs 11.62 cu ft µÁDUH 20 - 90 psi 1.0 gpm
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IMPORTANT SAFEGUARDS IS2
Symbols
This is the safety alert symbol. It is used to alert you to potential physical injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
DANGER - Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING - Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION - Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE - Indicates a situation which, if not avoided, could result in property damage.
IMPORTANT - Provides information and tips for proper operation.
SANITATION REQUIREMENTS
Important Safeguards/Conventions
WARNING:
• Make sure that this appliance is installed and grounded according to the INSTALLATION
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INSTRUCTIONS could result in personal injury or void the warranty.
• This appliance is designed for commercial use. Any service other than cleaning and preventive
maintenance should be performed by an authorized Wilbur Curtis service technician.
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serviceable parts inside.
• Keep hands, arms and other items away from hot surfaces of the unit during operation.
• Clean the appliance and any dispensers completelyCFGPSFVTJOHUIFNGPSUIFmSTUUJNFBDDPSEJOHUP
the CLEANING INSTRUCTIONS. Clean them regularly as instructed in the CLEANING INSTRUCTIONS.
• Use this appliance only for its intended use, brewing/dispensing hot and/or cold beverages/water.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
• Avoid spillage onto the power (mains) connector.
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which are known to the State of California to cause cancer and birth defects or other reproductive harm.
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CE Requirements
• This appliance must be installed in locations where it can be overseen by trained personnel.
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• This appliance must not be cleaned by water jet.
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instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
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or lack of experience and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
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• If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel
with a special cord available from the manufacturer or its authorized service personnel in order to avoid a
hazard.
• Machine must not be immersed for cleaning.
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supervised.
• This appliance is intended to be used in household and similar applications such as:
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– bed and breakfast type environments.
• This appliance not intended to be used in applications such as:
– farm houses
• Access to the service areas permitted by Authorized Service personnel only.
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INSTALLATION INSTRUCTIONS II20
Installation Instructions
Installation Requirements
• A secure surface capable of supporting the weight of the appliance.
• For units without an attached cord set: Appropriately sized, UL listed, grounding type power cable to meet
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appliance (see SPECIFICATIONS5IFDJSDVJUNVTUCFQSPUFDUFECZUIFBQQSPQSJBUFTJ[FEDJSDVJUCSFBLFS*G
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CSFXFS4FFUIFSPECIFICATIONS section for the correct size. The water line should also be capable of being
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federal, state and local codes.
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installed and maintained in accordance with federal, state and local codes.
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properly grounded.
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the installation is in compliance with the applicable plumbing/sanitation code for your area.

Leveling
1 Position the water boiler on the counter top. Level it
left to right and front to back by turning the bottom of
the legs.
2 Install the hot water faucet.
INSTALLATION INSTRUCTIONS II26
Right side
of unit
Installation
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Connect the Water Supply
3 Flush the water supply line prior to installation to purge
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right side of the unit.
5 Leave the water supply valve closed until the power is
connected.
NOTICE: Before proceeding, make sure that the
counter is capable of supporting at least 170 lbs.
to allow for the water boiler at full capacity.
WARNING: Use the leveling legs to level the unit
only. Do not use them to adjust the height. Do not
extend them higher than necessary.
Left side
of unit
Access
hole
Grounding
screw
Connect the Power Cord
6 Remove the electrical access cover on the left side of
the unit.
7 On units that will be operated at 120 Vac, disconnect
the red wire from the “L2” terminal on the power block
and reconnect it to the “N” terminal.
8 Feed the end of the power cable, through the access
hole on the bottom, into the unit and connect it to
the power block according to the ELECTRICAL
SCHEMATIC. On domestic units, connect the ground
wire to the chassis grounding screw inside the unit.
9 Do not connect the other end of the power cable at
this time.
10 Replace the electrical access cover.

Connecting the Power Cable (220 - 240 Volt Operation)
11 Connect the power cable wires to the terminals in the
junction box. See the ELECTRICAL SCHEMATIC for
the power supply requirements.
Powering up the Unit
12 Turn on the water supply valve.
13 Make sure the knob on the thermostat is in the OFF
position.
Units Operating on 220 - 240 Volts:
14 Turn on power to the circuit breaker supplying power to
the junction box.
Units Operating on 120 Volts:
15 Make sure that the circuit breaker supplying power to
the electrical outlet is on.
16 Connect the power cord to the appropriate type of
electrical outlet.
INSTALLATION INSTRUCTIONS II26
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WARNING: Connect the power cord only to the
appropriate type and size electrical outlet. If the
electrical outlet is not compatible with the power
cord, have it upgraded by a licensed electrician. Do
not modify the power plug. Do not use an extension
cord. Do not use a power cord/plug that is damaged.
WARNING: Turn off power to the junction box at the
circuit breaker panel before connecting the power
cable. Lock out and tag the circuit breaker.
All Units:
17 8IFOQPXFSJTDPOOFDUFEUIFXBUFSJOMFUWBMWFXJMMPQFOmMMJOHUIFVOJU8IJMFUIFUBOLJTmMMJOHZPVNBZIFBS
UIFTPVOETPGBJSCFJOHQVSHFEGSPNUIFmMUFSUVCJOHBOEXBUFSUBOL
18 Once the water tank is fullZPVXJMMIFBSUIFXBUFSTUPQnPXJOHUVSOPOUIFCPJMFSBUUIFUIFSNPTUBUCZUXJTUJOH
the knob clockwise.
19 %FQFOEJOHPOUIFJODPNJOHXBUFSUFNQFSBUVSFBOEUIFFMFDUSJDBMTQFDJmDBUJPOTUIFXBUFSUBOLUZQJDBMMZ
requires 50 to 60 minutes to reach the factory set operating temperature. The light on the thermostat will come
on when the water is hot.
20 Dispense 6 ounces of hot water through the faucet to help purge any remaining air.

OPERATING INSTRUCTIONS OI39
8#&-&$53*$01&3"5*/(*/4536$5*0/4øø /$
3 Turn the thermostat knob
to the desired setting. The
indicator light comes on
when the heating element is
heating the water.
4 The thermometer
indicates the current water
temperature.
2 Hold a cup under the faucet
and pull forward on the handle
to dispense.
WARNING: AVOID SCALDING. This unit dispenses hot water.
1 The unit must be connected to power and the thermostat needs to be set to the desired temperature.
Style varies
with model

NOTICE -Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives.
5IFTFQSPEVDUTQSPNPUFDPSSPTJPOBOEXJMMEBNBHFUIFmOJTIFT USE OF THESE PRODUCTS WILL VOID
THE WARRANTY.
CLEANING INSTRUCTIONS CI16
Cleaning The Water Boiler and Dispensing Head - Daily or As Needed
WATER BOILERS - GENERIC, CLEANING INSTRUCTIONS 111717A
WARNING: HOT SURFACES -To avoid injury, allow the unit to cool 30 minutes before cleaning.
The water boiler should be OFF. Turn the unit off by turning the rear toggle switch to the OFF position. Allow it to
cool.
1 Wipe exterior surfaces with a soft, damp cloth soaked with a mild detergent solution to remove spills and
debris.
2 Rinse with a soft cloth soaked with clean water to remove any residual detergent. Then dry.
3 If applicable, remove the drip tray screen and rinse it off. Wipe out the interior of the drip tray with a soft, damp
cloth. Replace the screen.
Flushing the Pre-heat Coil (Corinth Models) - Twice a Year
*UJTSFDPNNFOEFEUIBUUIFQSFIFBUDPJMCFnVTIFEUXJDFBZFBSCZBRVBMJmFEUFDIOJDJBOBDDPSEJOHUPUIF
instructions in the Troubleshooting section.
WARNING: DO NOT immerse the water boiler in water or any other liquid.

ROUGH-IN DRAWINGS RD59
WB-14-12/60, ROUGH-IN DRAWING 012618NC
14.576 2.240 11.613 2.253
3.414
20.608
21.595
23.576
19.250
20.192
20.61 in
[52.3 cm]
21.60 in
[54.9 cm]
19.25 in
[48.9 cm]
3.38 in
[8.6 cm]
20.19 in
[51.29 cm]
23.58 in
[59.9 cm]
11.61 in
[29.5 cm]
14.58 in
[37.0 cm] 2.24 in
[5.7 cm]
3.51 in
[8.9 cm]
2.25 in
[5.72cm]

ILLUSTRATED PARTS/RECOMMENDED PARTS IP98
WB14-12/60, ILLUSTRATED PARTS/RECOMMENDED PARTS 042518A
27
28
12
13
22
23
19
2
14
3
10
21
34
32
15
4
11
20
26
8
24
25
WB-14-12/60 - Main Chassis - Exploded View
5
17
36
31
9
33
35
34
33
18
30
6
7A
7B
A
16A
16B
29
1
29

ILLUSTRATED PARTS LIST IP98
WB14-12/60, ILLUSTRATED PARTS/RECOMMENDED PARTS 042518A
ITEM # PART # DESCRIPTION
1 WC-1901A SHANK, FAUCET W/SHIELD BASE
2 WC-5602 LID, W/KNOB TC-10
3 WC-6118-01 COLLAR, WATER BOILER WB-10/14 GAS
4 WC-12001CORD, 14/3 SJTO 6’ BLK W/PLUG
5 WC-10030 CONTROL MODULE,120/220V LIQUID
LEVEL/BREW TIMER
6 WC-2401-P ELBOW 3/8 NPT X 1/4 FLARE PLTD
7A WC-8011VALVE, INLET BRASS .50 GPM 120V 10W
RU/WB
7B WC-8582VALVE, INLET BRASS .50 GPM 220V 10W
8 WC-1900 VALVE, GAUGE SHIELD SHUT-OFF 1/8 NPT
9 WC-5334 TUBING, 15-1/2” WATER INLET
10 WC-4303 O-RING, LINER RU-150/300
11 WC-511 THERMOMETER, DIAL RU’S
12 WC-300 POWER BLOCK, 3 STA 175A 600V RU’S
13 WC-1800HW FAUCET ASSY, RED HANDLE 1-1/32-14 UNS
CURTIS
14 WC-5335 TUBING, 8” WATER INLET
15 WC-3528 LEG, 4” ADJUSTABLE 3/8-16 THRD ITALIAN
STYLE
16A WC-133421HARNESS, ASSY WB-14-12
16B WC-134522HARNESS ASSY, WB-14-60 220V
17 WC-501 THERMOSTAT, CAPILLARY DPST 277V 30A
W/ BEZEL RU/WB
18 WC-5502-01 KIT, PROBE, ASSY WATER LEVEL W/HEX
FITTING, O-RING & NUT
19 WC-3205 KNOB, LID 1/4-20 FEMALE THRD USE ON
WC-5601/5602/5603
ITEM # PART # DESCRIPTION
20 WC-2100 GAUGE GLASS, ASSY 7”
21 WC-922-04 KIT,ELEMENT HEATING 3.5KW 220V W/JAM
NUTS & SILICONE WASHERS
22 WC-3217 KNOB, ELECTRIC THERMOSTAT RU
23 WC-3220 BEZEL, THERMOSTAT ELECTRIC URN’S
24 WC-3700 KIT, INLET VALV REPAIR USE ON WC-
801/801R/885/890/858
25 WC-813 FLOW WASHER, .5GPM .5” S45
26 WC-2006 WASHER, .188 ID X .188 THK BOTTOM
GAUGE GLASS GEN USE
27 WC-2005 WASHER, SHIELD CAP 1/8” GEM-3/TC’S
W/SG
28 WC-2024 GLASS, GAUGE 7”
29 WC-4439 SCREW, 6-32x¼ PHIL PAN HD SS
30 WC-4616 SCREW, 1/4-20 x 1/2 PHILLIPS PAN HEAD
STAINLESS STEEL
31 WC-4403 SCREW, 6-32x3/8 PHIL ROUND HD
32 WC-2948 FITTING, TANK OVERFLOW 304SST
33 WC-4320 O’RING, 0.487I.D.x 0.693OD x0.103CS
BUNA-N #112
34 WC-4212-P NUT, 5/8-18 JAM UNF SS
35 WC-3996 LABEL, HOT WATER (PANEL) WB-14
36 WC-29074 FITTING, 1/4” FLARE BULKHEAD UNION SS.
WB-14-12/60 - Main Chassis - Parts List
ITEM # PART # DESCRIPTION
5 WC-10030 CONTROL MODULE,120/220V LIQUID LEVEL/
BREW TIMER
7A WC-801 VALVE, INLET BRASS .50 GPM 120V 10W
RU/WB
ITEM # PART # DESCRIPTION
17 WC-501 THERMOSTAT, CAPILLARY DPST 277V 30A W/
BEZEL RU/WB
Recommended Parts to Stock
1WB-14-12, 2WB-14-60

ELECTRICAL SCHEMATICS ES96
WB-14-12/60, ELECTRICAL SCHEMATIC 042318A
WB-14-12

ELECTRICAL SCHEMATICS ES96
WB-14-12/60, ELECTRICAL SCHEMATIC 042318A
Model Voltage
V
Amps
A
WaƩs
W
Hertz
Hz
# of
Conductor
Wires
Phase # of Tank
Elements
Tank Element
RaƟng
W/V
WB-14- 0506
/
60
WB-14-60- 06890
ELECTRICAL RATING TABLE
230 33.3 7650 2 1 2 3500W/220V
WB-14-60

WARNING:
Electric Shock Hazard - UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO
%JTDPOOFDUQPXFSXIFOSFQMBDJOHDPNQPOFOUT/FJUIFS8JMCVS$VSUJT$P*ODOPSUIFTFMMFSDBOCFIFME
SFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJTJOGPSNBUJPOPSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF
Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
NOTICE:"GUFSSFQMBDJOHPSFNQUZJOHUIFXBUFSUBOLCFTVSFUPSVOUIF'JSTU5JNF1PXFS6Q*OTUSVDUJPOTJO
UIF*OTUBMMBUJPO*OTUSVDUJPOTTFDUJPO'BJMVSFUPEPTPNBZSFTVMUJOEBNBHFUPUIFVOJU
Troubleshooting Guidelines
• "XBUFSCPJMFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFVOJUJTQSPQFSMZMFWFMFECFGPSF
QSPDFFEJOH
• 5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMPGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO
PDDVS
• 6TFUIJTUSPVCMFTIPPUJOHHVJEFBMPOHXJUIUIFBQQSPQSJBUFELECTRICAL SCHEMATIC.
Valve Test Procedure
6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT
.FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS
MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO"SFTJTUBODFPGMFTTUIBOPINT
in either directionJOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE
*GBTIPSUFEDPJMJTOPUEFUFDUFEUFTUGPSBOPQFODPJM
 3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT
2 1PXFSVQUIFVOJUXJUIUIFBQQSPQSJBUFDPWFSSFNPWFEUPBMMPXBDDFTTUPUIFWBMWF
3 .POJUPSUIFWPMUBHFBUUIFJOMFUWBMWFDPJMUFSNJOBMT*GWPMUBHFJTQSFTFOUPOUIFUFSNJOBMTZPVTIPVMEIFBSUIF
WBMWFDMJDLPQFODMPTFEBUUIFNPNFOUQPXFSJTBQQMJFEPSSFNPWFEGSPNUIFUFSNJOBMT5IFJOMFUWBMWFTIPVME
PQFOBOZUJNFUIFXBUFSUBOLJTOPUGVMM*GUIFWBMWFEPFTOPUPQFOSFQMBDFUIFWBMWF*GWPMUBHFJTOPUEFUFDUFE
mSTUDIFDLUIFXJSJOHUIFOUSBDFUIFGBVMUCBDLUPUIFTPVSDF
No Power
 .BLFTVSFUIFDJSDVJUCSFBLFSUPUIFDJSDVJUTVQQMZJOHQPXFSUPUIFVOJUJTOPUUSJQQFEBOEJTUVSOFEPO
2 0OVOJUTXJUIBQPXFSQMVHNBLFTVSFJUJTDPOOFDUFEUPUIFQPXFSSFDFQUBDMF
3 .BLFTVSFUIBUUIFNBJOQPXFSUPHHMFTXJUDIJGBQQMJDBCMFJTUVSOFE0/
4 7FSJGZUIBUBMMXJSFTGSPNUIFQPXFSDPSEBSFQSPQFSMZDPOOFDUFEJOTJEFUIFVOJU$IFDLUPNBLFTVSFUIFXJSFT
BSFOPUCVSOFEPWFSIFBUFE-PPTFDPOOFDUJPOTDSFBUFIFBU$IFDLDIBTTJTHSPVOE
Water Tank Does Not Fill
 $IFDLUPNBLFTVSFUIFXBUFSTVQQMZJTUVSOFEPO$IFDLGPSBQMVHHFEXBUFSTVQQMZMJOFXBUFSmMUFSPSJOMFU
WBMWF
2 *GUIFSFBSFOPQMVHTJOUIFXBUFSTVQQMZMJOFDIFDLGPSQPXFSBDSPTTUIFJOMFUWBMWFUFSNJOBMT*GQPXFSJTCFJOH
TVQQMJFECVUUIFSFJTOPXBUFSnPXSFQMBDFUIFJOMFUWBMWF
3 *GQPXFSJTOPUCFJOHTVQQMJFEUPUIFJOMFUWBMWFDIFDLUIFXJSFTCFUXFFOUIFMJRVJEMFWFMDPOUSPMCPBSEBOEUIF
JOMFUWBMWF$IFDLGPSDPSSPEFEDPOOFDUJPOT
TROUBLESHOOTING GUIDE TG22
"/"-0(8"5&3#0*-&35306#-&4)005*/((6*%&      ø "
IMPORTANT: /PXBUFSPSMPXXBUFSJOUIFUBOLDBODBVTFUIFUBOLUPPWFSIFBUSFTVMUJOHJOUIFUIFSNPTUBU
SFTFUTXJUDIPQFOJOH*GBGUFSDPSSFDUJOHBUBOLmMMQSPCMFNUIFSFJTOPQPXFSUPUIFDPOUSPMQBOFMXBJUGPS
UIFXBUFSUBOLUPDPPMBOEQVTIUIFSFTFUTXJUDICVUUPOUPSFTFU

TROUBLESHOOTING GUIDE TG22
4 *GUIFXJSJOHCFUXFFOUIFDPOUSPMCPBSEBOEUIFJOMFUWBMWFJT0,CVUUIFSFJTOPQPXFSUPUIFJOMFUWBMWF
SFNPWFUIFPSBOHFXJSFGSPNUIFXBUFSUBOLQSPCF*GUIFXBUFSUBOLTUBSUTUPmMMSFQMBDFUIFQSPCF*GUIFXBUFS
UBOLEPFTOPUTUBSUUPmMMSFQMBDFUIFDPOUSPMCPBSE
:DWHU7DQN2YHUÀOOV
 5VSOUIFNBJOQPXFSUPHHMFTXJUDI0''PSVOQMVHUIFQPXFSDPSE*GXBUFSDPOUJOVFTUPnPXXIFOUIFQPXFS
JTUVSOFEPGGSFQMBDFUIFJOMFUWBMWF
2 *GXBUFSTUPQTnPXJOHUPUIFXBUFSUBOLXIFOQPXFSJTPGGBOESFTVNFTXIFOQPXFSJTPOSFNPWFUIFPSBOHF
XJSFGSPNUIFXBUFSQSPCFPOUIFUBOL8IJMFQPXFSJTPOTIPSUUIFFOEPGUIFPSBOHFXJSFUPUIFNFUBMTVSGBDF
POUIFPVUTJEFPGUIFUBOL*GUIFXBUFSUBOLTUPQTmMMJOHXIFOUIFPSBOHFXJSFJTTIPSUFEUPUIFUBOLDIFDLGPSB
DPSSPEFEDPOOFDUJPOBUUIFXBUFSQSPCF
3 *GXBUFSEPFTOPUTUPQnPXJOHXIFOUIFPSBOHFXJSFJTTIPSUFEUPUIFUBOLDIFDLUIFUBOLHSPVOEDPOOFDUJPO
BOEUIFDPOUJOVJUZPGUIFPSBOHFXJSFDPOOFDUJOHUPUIFMJRVJEMFWFMDPOUSPMCPBSE"MTPDIFDLUIFHSPVOE
DPOOFDUJPOUPUIFMJRVJEMFWFMDPOUSPMCPBSE*GBMMDPOOFDUJPOTBSF0,SFQMBDFUIFDPOUSPMCPBSE
"/"-0(8"5&3#0*-&35306#-&4)005*/((6*%&      ø "

Water Does Not Heat At All
• If the water heats, but is not hot enough, see Water Not Hot Enough.
The following steps are performed with the control box toggle switch in the ON position.
1 Check for power across the terminals of the heating element(s). If power is being supplied, remove the wires
and check for an open heating element (nominal resistance is 13 Ohms).
2 If there is no power to the element, trace the circuit back (using the ELECTRICAL SCHEMATIC) to the power
TPVSDFTUPmOEPVUXIFSFQPXFSJTMPTU
Water Heats More Slowly Than Usual
1 Check for the proper voltage across the terminals of the heating element.
2 If the proper voltage is being supplied, disconnect the heating element and check for high resistance (nominal
resistance should be 13 Ohms). Replace a heating element if the resistance is too high.
Water Not Hot Enough
1 Check for the correct temperature setting on the thermostat knob.
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3 If the temperature setting is OK, check the heating elements for high resistance (nominal resistance should be 13
Ohms). Also make sure all elements are getting power.
4 If the elements are OK, try adjusting the thermostat (see Thermostat Adjustment). Replace a thermostat that is
stuck closed.
Water Too Hot (Boiling or Excessive Steaming)
1 If operating the urn at higher elevations, check to make sure that the thermostat is not set too high. Re-adjust
as instructed on the following page.
2 Check for a thermostat that is stuck closed. Replace as necessary.
TROUBLESHOOTING GUIDE TG30
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IMPORTANT: When operating the unit at higher elevations, reduce the default operating temperature
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pages.

Thermostat Adjustment
The thermostat is factory set to cut off at 200ºF. If necessary, adjust it as follows:
1 Turn the main power switch OFF.
2 Rotate the thermostat knob to the right, to the BOIL position.
3 Pull off the knob.
4 In the thermostat stem, locate the tiny adjustment screw.
5 Using a small screwdriver, adjust the temperature up or
down. Turning the screw ¼ turn to the left will increase the
temperature about 20°F. Turning the screw ¼ turn to the
right will decrease the temperature by 20°F.
6 Replace the knob.
7 To determine the temperature setting, turn the urn power
switch ON, insert a thermometer probe into the water after
about 60 minutes and re-adjust as necessary according to
the steps above.
TROUBLESHOOTING GUIDE TG37
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PRODUCT WARRANTY PW1
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3years, parts and labor, from original date of purchase on digital control boards
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CONDITIONS & EXCEPTIONS
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• Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the
responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.
• Replacement of items subject to normal use and wear: This shall include, but is not limited to, spray heads, faucets, light bulbs, shear
disks, “O” rings, gaskets, silicone tubing, silicone elbows, canister assemblies, whipper chambers and plates, mixing bowls, agitation
assemblies and whipper propellers.
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• Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
• Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local elec-
trical, mechanical and plumbing codes.
• Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.
• Improper water supply: 7KLVLQFOXGHVEXWLVQRWOLPLWHGWRH[FHVVLYHRUORZZDWHUSUHVVXUHDQGLQDGHTXDWHRUÀXFWXDWLQJZDWHUÀRZUDWH
• Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier.
• Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for
variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the
manufacturer’s recommendations.
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60 days of service. Invoices will not be processed or accepted without a RMA number. Any defective parts must be returned in order
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