Custom Audio Electronics FX3850N User manual

FX3850N
FX3850N3 TRIPLE PACK
User Manual
TELEPERMIT

Before Use
Please read these important notes and Installation sections
BEFORE CONNECTING YOUR TELEPHONE
Important - Emergency Dialling
"Under power failure conditions this appliance may not operate.
Please ensure that a separate telephone, not dependant on local power, is available for
emergency use."
Automatic Dialling
" This equipment shall not be set up to make automatic calls to Telecom's 111
Emergency Service"
Caller ID
"Caller ID and Call Waiting require a subscription to these services from your telephone
company otherwise incoming call number or message symbol can not be displayed. All
other features will still operate including phone book dialling, called number lists, redial
etc.
These features may not be available in all areas."
Area Code Dialling Via Non Telecom Toll Providers
If you have chosen to have your toll calls automatically routed through a non Telecom
provider,
Local numbers stored in the phone book that include an area code prefix, and
unrecognized numbers showing an area code prefix in the incoming caller I.D list, may
incur a toll charge when dialled even if the calls are local.
To prevent this, local numbers should be dialled manually or stored manually in your
phone book, without the area code.
"Please Register your warranty online for free product support information, latest user
tips and user FAQs."
Note for use in New Zealand: General Warning
Off Hook D.C line Characteristics
This equipment may not provide for the effective hand over of a call to another device
connected to the same line.
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom
has accepted that the item complies with the minimum conditions for connection to its
network. It indicates neither endorsement nor approval of the product by Telecom, nor
does it provide any sort of warranty.Above all, it provides no assurance that any item will
work correctly in all respects with another item of telepermitted equipment of a different
make or model, nor does it imply that any product is compatible with all of Telecom's
network services
.
www.product-support.co.nz
CAUTION
Use only RECHARGEABLE TYPE AAA 1.2volt 600mAh BATTERIES.
Use of REGULAR type will cause irreparable damage to the unit.
1

INDEX
1 DISPLAY
2 BUTTONS
3 INSTALLATION
4 BATTERIES
5 OPERATION
Making calls
Receiving calls
Hands free
Memory
Mute
Volume
Locating the handset
Flash / Call waiting / Pause
Ringer On / Off / Volume and melody
Key Lock
Hold
6 CALLER ID MESSAGE WAITING
7 MULTIPLE HANDSETS
Call Transfer
Intercom
Conference calls
8 SUBSCRIBE HANDSETS
Reprogramming
Adding Handsets
Removing Handsets
9 TROUBLESHOOTING
10 TECHNICAL DETAILS
PAG E
3
3
4
4
5
6
7
9
10
11
11
2

01
2
8
7
1
21
3
11
3
1
5
4
1
4
Redial
Redial
Volume
Volume
LockLock
Mute
Mute
IntInt
I.DI.D
Flash
Flash
LineLine
Spkr
Spkr
ON / OffON / Off
6
9
1. Display
2
13
4
789
0
56
You are online There are more digits on the left
New Numbers in Caller ID List There are more digits on the right
Rechargeable battery level indicator Hands free mode
When ring buzzer is turned off
The antenna indicates the quality
of reception
The antenna blinks when the handset
is out of range!
Microphone is muted X = this is handset number "x"
HS-x
Memory records are being retrieved
or set up The key pad is locked
Message Waiting / There are new
messages in your voice mail
Internal Call
2. Buttons
1. Numerical buttons 8. Intercom / Transfer button
2. Line button 9. Charge indicator (LED)
3. Redial / Pause button 10. Call log / Scroll Up Caller ID
4. Flash / Scroll Down 11. Volume / Melody button
5. Memory button 12. Key lock
6. Paging button (to locate 13. Ringer ON/OFF
the handset) 14. Handsfree speaker phone
7. Mute / Delete button
3

3. Installation
Plug one end of the phone cable into the phone unit and the other end into the telephone
line wall socket. Connect the small plug of the AC adaptor to the phone and the other end of
the adaptor cable to the electric socket and switch on.
Insert the two rechargeable AAA batteries into the battery compartment paying attention to
the polarity
Put the handset on the base unit. The red Charge LED will light as long as the handset is on
the base. Charge the handset for a period of 15 hours before using the handset for the first
time. To extend the battery life time, discharge the batteries completely from time to time.
As soon as the handset emits a warning tone or when the battery icon is empty, you have to
put it back on the base unit for charging.
4. Batteries
When the batteries are low or flat the handset will no longer work. When the batteries are
completely flat and you have put the handset on the base unit for a short period of time, the
Battery symbol will appear to be fully charged but this is actually not the case. The battery
capacity will decrease rapidly. We advise you to put the handset on the base unit for 12 hrs
so that it can be recharged completely:
Full battery Empty battery
When you are in the middle of a conversation and the battery is almost empty, the handset
will emit a warning signal. Place the handset on the base unit to charge as soon as possible
Replace batteries when performance drops and standby time is reduced.
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4

5. Operation
HANDY HINT - At any time during programming if you get stuck, just wait ten
seconds or press the delete key to return to the standby mode.
5.1 Outgoing calls
5.1.1 Making a phone call.
Press the Line button. You will hear the dial tone. Enter the desired telephone number.
Press the Line button when you want to end the call.
5.1.2 Call setup with dial preparation (alternative dialling method)
Enter the desired telephone number. An incorrect number can be corrected by means of the
Mute / delete button. Press the Line button. The number will be dialled automatically.
Press the Line button when you want to terminate the call.
5.1.3 Redial one of the last 3 numbers dialled
Press the Redial key . The number you last called appears on the display. Press the line key
and it will be dialled. If you would like to dial one of the last 3 numbers dialled, press the
Redial key two or three times until the desired number appears on the display. Press the Line
key and the number will be dialled.
5.2 Incoming calls
When a call comes in, the handset will start to ring (providing the ringer is not switched off).
Press the Line button to answer the incoming call. To end the call press the Line key.
5.4 Memory numbers / Saving
You can save 10 numbers (of max. 25 digits each) in the phone's memory.
Press and hold the Memory button (phone book symbol) until the memory icon flashes on the
display. Enter the telephone number you whish to store. Press the Memory button again to
confirm. Enter the memory location (0-9) where you want to store the number. You will hear a
confirmation tone and the icon will disappear.
example to store 555 678 into location 3
press "memory" for two seconds / dial "555 678" press "memory" / press "3"
Press the Memory button followed by the number of the memory location (0-9). Press the
Memory key again for two seconds. Use the up down arrows to move the cursor to the
desired position to add a digit or use the Mute / Delete key to delete digits to the left of the
cursor. Press Memory button again to save and exit.
5.5 Calling a Memory Number
BRIEFLY Press the Memory button followed by the number of the memory location (0-9).
Press the Line button. The memory number will be dialled automatically. To end the call press
the Line key to hang up.
example Dial 555 678 earlier saved in location 3
press "memory" / press "3" / press "Line"
To look for a number saved in memory Press "Memory" then "1" followed by "2","3","4" etc
5.3 Activate / deactivate hands free function
When you are on the phone, press the Hands free "Spkr" key to activate the hands free
function. Talk in a load voice in the direction of the handset. Press the Spkr button again to
deactivate the hands free function.
When you are calling in hands free mode and you want to change the volume, press the
Volume button followed by a number 1 -5 (5 being the loudest- default setting is 3)
This will change the volume setting on all future calls including non hands free calls, until the
volume is changed again.
Editing a Memory Number
5

5.6 Mute function
It is possible to mute the microphone during a conversation so you can speak openly without
being heard by your correspondent. Press the Mute button once during a conversation to
deactivate or again to reactivate the microphone.(look for the mute symbol on the display)
5.7 Setting the speaker volume
During a conversation you can set the volume by pressing the
5.8 Paging
When you BRIEFLY press the Paging button on the base unit, all handsets will emit a ringing
signal for 20 seconds. This signal helps you find a lost handset. Press any key on each
handset to stop the ringing DO NOT HOLD THE PAGE KEY FOR MORE THAN 2 SECONDS
OR YOU MAY ACCIDENTALLY ENTER THE PROGRAMMING MODE
5.9 Flash (Call Waiting) and Pause buttons
These features give you the ability to use special services from your telephone provider or to
transfer calls if you have a telephone exchange.
(When you press the flash button, the unit generates a line interruption).
If you wish to insert a dialling pause during dialling or in memory, press the Redial / Pause
button on the location where you want a pause inserted.
5.9.1 Setting the Flash time
Press and hold the redial button for 3 seconds. The display will show 'S' for 100ms or 'L' for
250ms. The flash time setting will disappear from the display after 2 seconds.
For New Zealand the default is 250ms long flash
5.10 Setting the Ring Volume, Melody or Ringer "ON" and "OFF
5.10.1 Handset Melody
In standby mode Press and Hold the "Volume" ( Melody) button until the current melody is
heard. Select the desired melody (1-9) by means of the scroll keys or by entering a keypad
number (1 - 9).
Press "Volume" again to confirm the setting.
5.10.2 Handset Ring Volume
In standby mode Briefly press the volume button. The handset will ring at the current
volume. Press key 1-5 or use the scroll keys to select the desired volume.
Press "Volume" again to confirm the setting.
5.10.3 Ringer On / Off
You can turn the ringer off and on by pressing and holding the "Star" key for three seconds
when in standby mode. (look for the bell symbol on the display)
5.11 Key lock
When the keypad is locked, pressing any key will have no effect during standby (except
holding the lock key).
Press and hold the lock key. The "key" symbol will appear on the display. Press and hold the
lock key again to un-lock the keypad
Volume button followed by a
number 1 -5 (5 being the loudest- default setting is 3)
This will change the volume setting on all future calls including hands free calls, until the
volume is changed again.
5.12 Hold
For a single handset an incoming call can be placed on hold by pressing the "Int" button. To
pick up the call again press the "Mute" button. With multiple handsets this method is used to
hold or transfer calls between handsets 6

6. Caller-ID functions and Message Waiting Indicator
These functions are only available if you are subscribed these
services on this line. Contact your telephone service provider for
more information.
Note:. The New Zealand Caller I.D system does not send the leading zero of a number
so this phone automatically inserts it for you so the number can be saved and called back
[phone] is sent as 95551234 so the zero is added by the phone to show 095551234
Area Code Dialling Via Non Telecom Toll Providers
If you have chosen to have your toll calls automatically routed through a non
Telecom provider, Local numbers stored in the phone book that include an area
code prefix, and unrecognized numbers showing an area code prefix in the
incoming caller I.D list, may incur a toll charge when dialled even if the calls are
local.
To prevent this Local numbers should be stored manually in your phone book
without the area code or edited when being saved
6.1 New calls
If you subscribe to this service When you've received a new unanswered call, the Caller
ID symbol will blink on the display and the numbers are saved in a Call list. This list can hold
20 telephone numbers (each of max. 25 digits). If the number is longer than 14 digits, you
can press the up down arrows keys to show the other digits.
6.2 Consulting the Call list
Press the Caller ID button . The last received call is shown on the display. If the list is empty,
'NO CLIP' is shown on the display.
After 5 seconds, the telephone number will be shown. You can skip the date / time by
pressing the Caller ID button again. Use the left scroll keys to scroll to the previous or next
call. You can leave the Call list by pressing the mute / cancel button.
* Note. Call Date and Time is only displayed when the network sends the information
together with the telephone number. On some networks with caller ID, time and date will not
be displayed
Called ID information will not be displayed if the caller has chosen to withhold the
information.
6.3 Calling a number from the Caller ID list
Scroll through the Call list until the desired number is shown on the display. Press the Line
button. The number will be dialled automatically.
Time (24h format) *
Date (DD-MM) *
Progress number
7

6.4 Erasing a number from the Call list
Scroll through the Call list until the desired number is shown on the display. Press and hold
the Mute / Delete button for 3 seconds to erase the number.
6.5 Store a number from the call log into the memory
Scroll through the Call list until the desired number is shown on the display. Press and hold
the Memory button for 3 seconds. Enter the memory location (0-9) where you want to store
the number. Press the Memory button again to confirm and to go back to standby. See the
section on editing the memory to delete the area code of the stored number.
6.6 Message Waiting
If you subscribe to this service the Message Waiting indicator will flash when the message
waiting signal is sent from your telephone service provider. Once you have cleared the
message in the normal way, the icon will go out (this may take a short time after the message
is cleared)
8

7 Using Multiple Handsets .
(factory twin and triple sets purchased pre programmed)
There is not a "master" handset. All handsets in the group have the same authority and
features.
Only the main base can be connected to the outside phone line. All handsets communicate
internally and externally via that base. The other small bases are just for charging the other
handsets. (these do not need to be used if you prefer just one charger shared between all
handsets).
If the handset you are trying to contact is busy on an internal call or you try and pick up the
outside line and it is already connected to another handset you will get the "three beep" busy
tone and won't be connected.
Call Transfer, Conference Call, Intercom between Handsets
Practice these procedures at a quiet time to become familiar with them.
Pay attention that all handsets are disconnected at the end of a conference call or call
transfer, to prevent tying up the line.
7.1 Internal Calls (intercom)
In standby mode press the "INT" INTERCOM key followed by the number (1-4) of the other
handset you wish to call. The other handset will start to ring and can answer by pressing the
line button. Then you can talk internally. The number of the handset calling and the intercom
icon will be displayed.
Either handset can press the Line button to end the call
7.2 Call transfer.
During an external call the "ACTIVE" handset can press the "INT" (intercom) key followed by
the number (1-4) of the "OTHER" other handset. The "OTHER" handset will start to ring:
When the "OTHER" handset answers, both handsets can talk internally.
During this internal conversation, if either handset "hangs up", the external line will be
connected with the remaining handset.
Alternatively during the internal conversation above, the "ACTIVE" handset can press the
INTERCOM key again to return to the external call or press the Line button to disconnect and
send the call to the other handset, or press the intercom button for three seconds to begin a
conference call.
7.3 Conference call
Begin the same as call transfer above but this time during the internal conversation the
"ACTIVE" handset now presses the "INT" INTERCOM key for 3 seconds.
Now you can have a three way conversation with the 2nd handset and external line at the
same time (conference call).You can also connect the same way to the third handset and
have a four way conversation.
Any handset can press their Line button to disconnect and leave the call with the other
handsets. All must hang up to end the call.
9

8 Subscribe / Register / De-Register an additional handset.
8.1 Subscribing another Handset to a Base Unit
You only need to subscribe the handset if:
The handset subscription has been removed from the base unit (e.g. after the "remove
handset" procedure below has been carried out or if the handset has somehow lost its
program), or you want to subscribe a different or additional handset to this base unit.
You can subscribe (register) up to 4 handsets to work with one base unit. When purchased
new, each set is ready to use as supplied and does not require additional programming
The handsets will already be subscribed as :
"Handset 1" for single pack or "Handset "1,"Handset 2", "Handset 3" for the triple pack.
To Subscribe / register do the following.
First fully charge up the new handset.
Keep the "Page" button on the base unit pressed for 10 seconds until the Line / Charge
indicator on the base unit begins to blink rapidly. It will blink rapidly for one minute. During
this minute the base unit is in subscribe mode and you must do the following on the handset;
Press and hold the "Caller ID / Scroll up" button key for 3 seconds, then press and hold the *
key for 3 seconds.
If you have more than one full base then enter a number for this base (1-4). The handset will
start searching for the base and when found it will ask you to enter the pin code (4 digits).
Enter the base pin code (default code is 0000). If the pin is wrong, the handset will continue
to show "searching" if the code is correct the handset will be registered, it will show 'HS'
followed by the handset. number. (1-4)
8.2 Removing a handset
Providing you have more than one handset, you can remove one or more of them from a
base. At Standby mode, press and hold the Caller ID / Scroll Up key for 3 sec, Then press
and hold the Mute / Delete key for 3 sec.
Enter the pin code (0000). If the pin is wrong, the handset will go back to standby.
Enter the handset number (1-4) you want to remove. The unit will go back to standby If the
removal is successfull. If not, it will ask again to enter the handset number.
You can only remove existing handsets OTHER THAN the one you are using.
10

9. Troubleshooting Possible Cause Solution
No Display Batteries not charged or bad
connection or wrong connection
Charge fully
Check connections
Check battery position
Check connections
Replace batteries periodically
No Dial Tone
(with timer running)
Connect line cable to main base
No Dial Tone
Display shows searching
No Dial Tone or Intercom
Three Beeps are heard
The Line is busy or the
handset you are calling is Busy
Check all handsets are
disconnected (Off)
Ringer not working
Ringer volume too low
Ringer turned off
or Adjust volume
Flash or Call Waiting does not
work
Earpiece Volume too high/low Adjust incoming sound
Caller ID or Message Waiting
not working
Service not connected
Caller cant hear you or
microphone cuts out during calls
Handset cuts out even when
charged
Microphone Muted
(be carefull not to bump
the mute during calls)
During calls press mute once to
mute and again to unmute the
microphone
Caller ID or Message service
must be subscribed to on this line
by your telephone line service
provider (charges may apply)
Old Batteries
Loose Batteries
Phone line faulty or phone
Cable unplugged
Move Closer
Check power connections
Re subscribe (see instructions)
Press ringer key 3 seconds
At standby press volume then
number 1,2,3,4 or 5
Press Redial for three seconds
to select LONG or SHORT
flash (Default is LONG for NZ)
During call press volume
then number 1,2,3,4 or 5
Wrong Flash setting
(see instructions)
Too far from base
Main power supply
or Subscription lost
HANDY HINT
ATANY TIME TO EXITA PROGRAM MODE OR RETURN
TO MAIN MENU WAIT TEN SECONDS
10 Technical Data
Dect 1880-1900 MHz
Range: up to 300 m in open space
up to 50 m in buildings
Dialling options: DTMF (tone)
Batteries: 2 x 1.2V, 600 mAhAAA Type NiMH rechargeable
Max. standby time: approx. 100 hours
Max. talk time: 11 hours
Power supply base adaptor: /230V , 50 Hz
Memories 10 indirect with max. 25 digits 11
For more information contact
www.product-support.co.nz