Custom Audio Electronics DTK 53 User manual

2DTK53
Thank you for having chosen this Custom Engineering
product. We guarantee that it has been manufactured
according to the most recent EC regulations and
conforms to all safety and emission standards.
Please check that the shipment you received contains all the following materials:
!Printer
!Instruction Manual (this one)
!Label cards for keyboard
!Receipt holder metal pin
!Electrical cable
!Cable to connect keyboard and printer
!Receipt/invoice form or roll
!Plain paper service roll

3DTK53
1. INTRODUCTION.......................................................................................................................................................... 6
2. COMMANDS AND INSTRUCTIONS ........................................................................................................................ 7
2.1 KEYBOARD ............................................................................................................................................................... 7
2.2 TECHNICAL CHARACTERISTICS................................................................................................................................. 8
2.2.1 Safety Standards............................................................................................................................................... 8
2.2.2 Keyboard.......................................................................................................................................................... 9
2.2.3 Display ........................................................................................................................................................... 10
2.2.4 Printer............................................................................................................................................................ 10
3. TERMINAL FUNCTION............................................................................................................................................ 12
3.1 MAIN FUNCTION ..................................................................................................................................................... 12
3.1.1 Department or PLU sales............................................................................................................................... 12
3.1.2 Voids and Corrections.................................................................................................................................... 12
3.1.3 Discounts and surcharges.............................................................................................................................. 13
3.1.4 Closing the transaction .................................................................................................................................. 13
3.1.5 Payment method............................................................................................................................................. 13
3.1.6 Corporate or meal voucher............................................................................................................................ 14
3.1.7 Voucher's payment ......................................................................................................................................... 14
3.1.8 Indirect receipts.............................................................................................................................................. 14
3.1.9 Direct payments.............................................................................................................................................. 14
3.1.10 Customization................................................................................................................................................. 15
3.1.11 Reports (printouts) ......................................................................................................................................... 15
3.1.12 Special Function............................................................................................................................................. 15
3.1.13 Main features ................................................................................................................................................. 16
4. USING THE TERMINAL........................................................................................................................................... 18
4.1 PREPARING THE TERMINAL ..................................................................................................................................... 18
4.1.1 Inserting a plain paper roll (w/o alignment mark)......................................................................................... 18
4.1.2 Inserting the receipt roll (with alignment mark)............................................................................................ 19
4.2 FUNCTIONS MENU............................................................................................................................................. 20
4.2.1 How to print out a fiscal receipt or invoice.................................................................................................... 20
4.3 SALES BY DEPARTMENT OR PLU .................................................................................................................. 21
4.3.1 Department sales with different description and price................................................................................... 21
4.3.2 Inserting a client fiscal code .......................................................................................................................... 22
4.3.3 Free message insertion................................................................................................................................... 22
4.3.4 Sample Transaction........................................................................................................................................ 22
4.3.5 Single entry..................................................................................................................................................... 24
4.3.6 Automatic transaction opening ...................................................................................................................... 24
4.3.7 Corrections..................................................................................................................................................... 25
4.3.8 Voiding a transaction..................................................................................................................................... 25
4.4 DISCOUNTS AND SURCHARGES..................................................................................................................... 25
4.4.1 PERCENT DISCOUNTS................................................................................................................................ 26
4.4.2 Percent surcharge.......................................................................................................................................... 27
5. PAYMENT ................................................................................................................................................................... 28
5.1.1 CASH.............................................................................................................................................................. 28
5.1.2 Checks............................................................................................................................................................ 29
5.1.3 Credit Card .................................................................................................................................................... 29
5.1.4 Credit.............................................................................................................................................................. 30
5.1.5 Corporate rates/Voucher................................................................................................................................ 32
5.1.6 Client deferred invoicing................................................................................................................................ 33
5.1.7 Meal voucher deferred invoicing ................................................................................................................... 34
6. ADDITIONAL FUNCTIONS ..................................................................................................................................... 35
6.1.1 SUBTOTAL DISPLAY OR PRINT-OUT ........................................................................................................ 35
6.1.2 User identification.......................................................................................................................................... 35
6.1.3 PLU price confirmation ................................................................................................................................. 36
6.1.4 Automatic printout of client fiscal data.......................................................................................................... 36

4DTK53
6.1.5 Manual insertion of code + message insertion .............................................................................................. 36
6.1.6 Automatic insertion of code............................................................................................................................ 36
6.1.7 Duplicate receipts .......................................................................................................................................... 37
6.1.8 Credit recovery............................................................................................................................................... 37
6.1.9 Pre-receipt printout (option with Slip Printer connected) ............................................................................. 38
6.1.10 Printing of the articles included before closing (option with Slip Printer connected)................................... 38
6.1.11 Receipt recall (option with Slip Printer connected)....................................................................................... 38
Write-off of a receipt erroneously debted to a client...................................................................................................... 39
7. REPORTS..................................................................................................................................................................... 40
7.1 CHANGING PAPER ................................................................................................................................................... 40
7.2 SYSTEM CHECKS ..................................................................................................................................................... 40
7.3 ZERO RESET ............................................................................................................................................................ 40
7.3.1 Report’s List................................................................................................................................................... 41
7.3.2 Daily statement............................................................................................................................................... 42
7.3.3 Departments................................................................................................................................................... 43
7.3.4 PLU................................................................................................................................................................ 44
7.3.5 Selective PLU................................................................................................................................................. 45
7.3.6 Users .............................................................................................................................................................. 46
7.3.7 Corporate rate statement................................................................................................................................ 47
7.3.8 Client printout................................................................................................................................................ 48
7.3.9 Program printout ........................................................................................................................................... 48
List of the companies...................................................................................................................................................... 51
8. CUSTOMIZATION..................................................................................................................................................... 52
8.1 ARCHIVE PROGRAMMING........................................................................................................................................ 52
8.1.1 Access sequence ............................................................................................................................................. 53
8.1.2 Department archive........................................................................................................................................ 53
8.1.3 Changing department prices.......................................................................................................................... 54
8.1.4 PLU Archive................................................................................................................................................... 54
8.1.5 Changing PLU prices..................................................................................................................................... 55
8.1.6 Client Archive................................................................................................................................................. 55
8.1.7 User Archive................................................................................................................................................... 56
8.1.8 Corporate rate/voucher archive..................................................................................................................... 56
8.1.9 Modifier factor archive .................................................................................................................................. 56
8.1.10 VAT rate archive............................................................................................................................................ 57
8.1.11 Date change ................................................................................................................................................... 57
8.1.12 Time change................................................................................................................................................... 57
8.1.13 Changin password.......................................................................................................................................... 58
Programming of the voucher's companies..................................................................................................................... 58
8.1.15 Options archive.............................................................................................................................................. 59
8.1.16 EURO Archive................................................................................................................................................ 60
9. ERROR LIST............................................................................................................................................................... 62
10. CONNECTIONS...................................................................................................................................................... 63
10.1 TILL CONNECTION................................................................................................................................................... 63
10.2 KEYBOARD CONNECTION........................................................................................................................................ 63
10.3 CONNECTING THE DTK53 KEYBOARD / EPSON TM-U295 SLIP-PRINTER.............................................................. 63
10.4 CONNECTING PASS TROU CUSTOMER DISPLAY SLIP PRINTER................................................................................ 63
10.5 CONNECTING PASS TROU CUSTOMER DISPLAY DPT 282RF .................................................................................. 63
10.6 CONNECTING THE DTK53 KEYBOARD / CUSTOM DPT282RF RECEIPT-INVOICE PRINTER.................................... 63
11. USING THE DTK53 WITH REMOTE PRINTERS............................................................................................ 64
11.1 TMP-U295 SLIP PRINTER....................................................................................................................................... 64
11.2 SLIP USE.................................................................................................................................................................. 64
11.3 DEPARTMENTS........................................................................................................................................................ 64
11.4 RECEIPT OR INVOICE BEFORE CLOSING THE TRANSACTION ..................................................................................... 64
11.5 CUSTOM DPT282RF PRINTER................................................................................................................................65
11.6 RECEIPT OR INVOICE BY RECALLING A PRE-RECEIPT ............................................................................................... 65
12. APPENDIX A........................................................................................................................................................... 66
12.1 CONNECTION CABLE DTK53 →TMP 295 EPSON OR CUSTOMER DISPLAY .................................................... 66

5DTK53
12.2 CONNECTION DTK53 KEYBOARD →CUSTOM DPT282RF RECEIPT / INVOICES PRINTER................................ 66
12.3 CONNECTION PASS-TROU CUSTOMER DISPLAY CD5220 SLIP PRINTER................................................................ 66
12.4 CONNECTION PASS-TROU CUSTOMER DISPLAY DPT 282RF.................................................................................. 67
13. USE DTK53 TICKETS EMITTER VERSION (STUB)....................................................................................... 68
14. APPENDIX B 64-KEY SUPPLEMENTARY KEYBOARD AND OTHER SUPPLEMENTARY
KEYBOARD LAYOUTS .................................................................................................................................................... 69
15. APPENDIX C TROUBLE-SHOOTING...............................................................................................................70
15.1 TROUBLE-SHOOTING PERIPHERAL DEVICES.................................................................................................... 70
15.1.1 Custom display connected, but not functioning.............................................................................................. 70
15.1.2 Slip Printer connected, but not functioning.................................................................................................... 70
15.1.3 When a plain paper roll is inserted, at transaction close it feeds a very long blank strip before printing both
the first and second copies............................................................................................................................................. 70
15.1.4 The client summary invoice will not print out................................................................................................ 70
15.1.5 Does not recall the pre-receipt (applicable only with slip printer connected)............................................... 70
15.1.6 I programmed the 10-line heading, but it doesn’t print................................................................................. 70
15.1.7 I pressed the client code key by mistake and now I can’t cancel it on the display.........................................70
15.1.8 I activated the Euro as a currency, but when I return to lire, I still get decimal points.................................70

6DTK53
1. INTRODUCTION
The DTK53 Desk Terminal Keyboard for receipted fiscal receipts/invoices is fast and easy to operate
and offers high-performance, multi-function solutions for all your business applications.
The terminal is equipped with a liquid crystal screen that can display up to two lines of 16 characters
each. The messages on the display are extremely legible and readily understandable.
The keyboard has been designed to meet the wide-ranging requirements of the sector for which this
machine has been developed, and the section pertaining to the departments allows the appropriate
description of each department to be written on the labels above the corresponding key.
This terminal also incorporates a high-speed, advanced thermal printer whose print quality is always
perfect and which can reproduce graphic images (for example your company logo). The ribbons
utilized by traditional printers have been eliminated, making their annoying, time-consuming
replacement a thing of the past while reducing operating costs.
As stated above, the terminal provides a complete range of functions to meet your business
requirements, including the printing of pre-receipts and fiscal receipts and invoices (while storing in its
memory the number of each as it is issued), management of up to 300 PLUs (pre-stored prices),
storage of fidelity account and credit information for up to 100 clients (accessed automatically through
a simple code), management of meal vouchers according to 30 different“cut” of ticket shared out 10
Company with deferred invoice and the ability to monitor the activity of up to 15 selected users.

7DTK53
2. COMMANDS AND INSTRUCTIONS
This terminal is completely autonomous; it has its own 53-key keyboard and a screen which
displays in a clear, legible manner all commands and functions programmed into the
machine.
2.1 Keyboard
Functions Client
Code
Esc
User
Code
∧
Corp.
Rate
Code
∨
READY
24-04-98 15:30
DEPT.1
Aa
DEPT.2
Bb
DEPT.3
Cc
DEPT.4
Dd
DEPT.5
Ee
DEPT.6
Ff
DEPT.7
Gg
DEPT.8
Hh
DEPT.9
Ii
DEPT.10
Jj
DEPT.11
Kk
DEPT.1
2
Ll
DEPT.13
Mm
DEPT.14
Nn
DEPT.15
Oo
DEPT.16
Pp
77 ! 88 # 9
99
99 $ Qq
DEPT.17
Rr
DEPT.18
Ss
DEPT.19
Tt
DEPT.20
Uu
44 / 55 ? 6
66
66 ^
Void
Trans.
Vv
Price
Ww
PLU
Xx
Credit
Recover
yYy
Credit
Zz
11 ( 22 ) 3
33
33 ,
Correct.
D.L.
Discount
&”
Other
Payments
- +
Sub Total
Select
C0
0 = 000
000000
000
000 : •
••
•%-
Space %+ % ‘ CASH
Enter
Fig.1 - 1 Keyboard Layout

8DTK53
2.2 Technical Characteristics
!Voltage 100 – 240 Vac
!Operating temperature 0C° - 40C°
!Environmentals conditions: •Operating temperature 0 °C – 45 °C
•Storage temperature
humidity -20 60 °C 10%-90% no condensing
•Relative humidity 35%-85% no condensing
!Relative humidity 80% without condensation
!Receipt/invoice form 60 mm wide
!Service roll Rotolo 60 mm x 55 ∅roll
!Printer dimensions 170 mm (depth) 120 mm (width)
90 mm (height)
!Keyboard dimensions 210 mm (depth) 175 mm (width)
40 mm (height)
!OPTIONS : Cutter
Client Display
Read/Write chip card
64-key supplementary keyboard
Slip Printer TMP-U295S
Thermal printer DPT-282 (for Receipts/ Invoices)
Thermal printer DPT-282/485 (fot Kitchen print)
Metal till
2.2.1 Safety Standards
•Use the type of electrical voltage indicated on the printer label.
•Check that the electrical connection that supplies the printer is equipped with a ground
and is protected by a differential switch.
•If the printer is fed using an extension cord, make sure that the overall power
requirements of the connected devices do not exceed the maximum current allowed for
the type of extension cord in use, and, in any case, do not exceed 15 amperes.
•Make sure the printer is always placed on a solid surface. If not, it could fall and be
seriously damaged.
•Do not block the air vents.
•Do not place the printer on cushioned surfaces or in insufficiently-ventilated
environments.
•Position the printer so that its electrical cables are not stepped on.

9DTK53
2.2.2 Keyboard
Figure 1-1 illustrates the basic version of the
terminal keyboard.
The function of each key is described below:
Preceded by a number, it
allows those functions for which
there is no assigned key to be
performed
Used to enter the User code
Used to access double
functions on the keyboard
Cancels previous entries (in
programming mode used to
access double characters)
Voids the current transaction
Percent discount, whether
preset or not, on an individual
transaction or subtotal
Percent surcharge, whether
preset or not, on an individual
transaction or subtotal
Used to enter a fixed-sum
discount
Multiplier function for quantities
other than 1
Key used for enterable prices
for a PLU code
Price recall (for set prices)
Key to access client codes for
credit or fidelity card payments
Corporate rate account recall
key
Transaction close for different
types of payment
Displays current transaction
subtotal
If pressed during the Ready
phase, you get the drawer
opening
Transaction close for cash
payments
Close for credit transactions
For credit recovery operations
Entry correction
Numeric keyboard to enter amounts and codes:
Department keys to enter sales :
≈
≈≈
≈
In some cases, in addition to numbers, the
keyboard can be used to enter letters and other
characters
For example, let’s examine the programming for
Department 1,“BAR”:
FUNCTIONS
User
Code ∧
⇑
⇑⇑
⇑
CORRECT.
D.L.
VOID.
TRANS. Vv
%-
Space
%+ % ‘
Discount
& “
X
Q
q
PRICE
W w
PLU
X x
CLIENT
CODEW w
CORP.
RATE CODE
∨
OTHER
PAYMENT.
- +
SUB
TOTAL
Select
CASH.
Enter
CREDIT
Z z
CREDIT
RECOVER
Y y
C
DEPT.1
A a
DEPT.20
U u
7 8 9
4 5 6
1 2 3
C 0 000
FUNCTION
7

10 DTK53
CORRECT.
D.L.
DEPARTMENT
programming
DEPT. 1 CODE :
1
The first departement is suggested, you can
confirm or change that, then press the button
:
DESCRIPTION 1
dept.
The previously-entered description is displayed
and, with the cursor positioned on the first
letter, use the lower letters on the keyboard to
enter the description (18 characters max.).
DESCRIPTION 1
bar
When a new key is pressed, the entered
character is automatically moved to the left so
that a new character may be keyed in.
If an incorrect character is entered, it can be
canceled using the “C” key.
NOTE
The repeated pressing of this key will
progressively cancel, from right to left, all
previously-entered characters.
This operation can be exited by pressing the
“Client Code” (Esc.) key.
SPECIAL KEYS
The keys on the numeric keyboard have special
functions when used in alpha mode:
( ) ‘ \ ? ^ ! £ $
DOUBLE-WIDTH CHARACTERS
Double-width characters may be entered using
the following key :
before each character in the
description.
When double-width characters
are entered, the display will appear as follows:
description 1:
>B>a>r
i.e., each double-width character in the
description will be preceded on the display by
an arrow ( > ).
NOTE
Remember that each character entered in
double-width mode will, in fact, occupy twice
the space.
Therefore, if you wish to use the double-width
option for a description that can contain a max.
of 18 characters, the total number of double-
width characters must be reduced to 9.
2.2.3 Display
The terminal is equipped with a display as
shown in Figure 1-2.
It is a back-lit, alphanumeric LCD display with
a maximum of 2 lines of 16 characters each
that displays totals and messages.
On request, a phosphorescent alphanumeric
display can be substituted.
2.2.4 Printer
The terminal has a thermal printer to print
transaction data, company data (if
programmed), corporate logo (if programmed)
and any other data that must appear on the
receipt.
The width of the paper roll is 60 mm.
IMPORTANT
When printing out reports or program
information, remember to replace the
receipt/invoice roll with the service roll (as
prompted by the terminal) to avoid having
to void miss-printed receipts.
C
Cash
Enter
Cash
Enter