cypress solutions CTM ONE User manual

CTM ONE MANUAL
Model
CTM ONE (M) (PLUS)
Revision
Revision 1.0
3066 Beta Avenue | Burnaby, B.C. | V5G 4K4
Phone: [phone]
Fax: [phone]
[e-mail]

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
2
Revision Control
Revision Control
Description
Initials
Rev
Date
Initial Release
mm
1.0
26-FEB-2019

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
3
Table of Contents
Table of Contents
Revision Control .........................................................................................................................................................2
Table of Contents .......................................................................................................................................................3
1 Notice .................................................................................................................................................................5
1.1 Operation in hazardous/restricted environments ........................................................................................5
1.2 Regulatory restrictions ..................................................................................................................................5
1.3 Electromagnetic Interference (EMI) –United States FCC Information.........................................................5
1.4 Electromagnetic Interference (EMI) –Canada Information..........................................................................6
1.5 Trademarks....................................................................................................................................................6
2 Product Overview ...............................................................................................................................................7
3 Physical Interfaces ..............................................................................................................................................8
3.1 Ethernet:........................................................................................................................................................8
3.2 General Purpose Input and Outputs (GPIO)/Serial .......................................................................................8
3.3 Auxilliary and IButton™ .................................................................................................................................8
3.4 USB OTG (On-The-Go) port ...........................................................................................................................8
3.5 CAN Bus port .................................................................................................................................................8
3.6 Locking 3 Wire power connector with ignition sense ...................................................................................9
3.7 Multiple RF connectors (SMA/RP-SMA)........................................................................................................9
4 SIM Card Installation ..........................................................................................................................................9
5 Installing the CTM ONE.................................................................................................................................... 11
5.1 Mounting.................................................................................................................................................... 12
5.2 In Vehicle Installation ................................................................................................................................. 13
5.3 CAN2.0B Bus............................................................................................................................................... 13
5.4 Power (Not required if OBDII/J1939 connected) ....................................................................................... 14
5.5 OPTIONAL - Connect External Antennas .................................................................................................... 16
5.5.1 Cellular............................................................................................................................................... 16
5.5.2 GNSS .................................................................................................................................................. 16
5.5.3 Wi-Fi/Bluetooth ................................................................................................................................. 17
5.6 Connecting the Ethernet Cables................................................................................................................. 17
5.7 GPIO/Serial/RS485 Data Cable Connection................................................................................................ 17
5.8 General Purpose I/O (GPIO) ....................................................................................................................... 19
5.8.1 GPIO Output Connection ................................................................................................................... 20
5.8.2 GPIO Input Connection ...................................................................................................................... 20
5.9 Auxiliary Port .............................................................................................................................................. 22

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
4
6 Accessing the CTM ONE................................................................................................................................... 23
6.1 Wi-Fi Access................................................................................................................................................ 23
6.2 LAN0 Access................................................................................................................................................ 23
6.3 RS232 Serial Access .................................................................................................................................... 23
6.4 Login ........................................................................................................................................................... 23
6.5 Web Interface............................................................................................................................................. 24
6.5.1 Dashboard.......................................................................................................................................... 24
6.5.2 System Database ............................................................................................................................... 24
6.5.3 Installer .............................................................................................................................................. 25
6.5.4 Firmware............................................................................................................................................ 25
6.5.5 Change Password............................................................................................................................... 25
6.5.6 Configuration ..................................................................................................................................... 26
7 Additional Features ......................................................................................................................................... 27
7.1 Automatic Power Control........................................................................................................................... 27
7.2 Power Consumption................................................................................................................................... 28
7.3 LED Indicators............................................................................................................................................. 29
8 General Troubleshooting Operation ............................................................................................................... 30

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
5
Notice
1Notice
Due to the nature of wireless communication, the reception or transmission of data can never be guaranteed.
Data may be delayed, corrupted or never received. Data transfer problems are rare with well-constructed and
configured wireless networks used in conjunction with devices such as the CTM ONE wireless data device.
Cypress Solutions Inc. accepts no responsibility for damages of any kind including, but not limited to personal
injury, death, or loss of property due to the delay or loss of data resulting from the use of the CTM ONE wireless
data device.
1.1 Operation in hazardous/restricted environments
Wireless transmitters can cause interference with some critical operation equipment. For this reason it is
required that the RF portion of the CTM ONE wireless data device be turned off when in the vicinity of blasting
operations, medical equipment, life support equipment, or any other equipment that is susceptible to radio
interference. The CTM ONE wireless data device must be turned off when on-board or in the vicinity of any
aircraft. The FAA prohibits the use of wireless transmitter equipment at any time during aircraft flight.
1.2 Regulatory restrictions
CAUTION: Any modifications to the CTM ONE wireless data device not expressly authorized by Cypress Solutions
Inc. may cause its regulatory approval status to become invalidated, thereby voiding your authority to use the
product.
The CTM ONE wireless data device contains a wireless module approved under FCC CFR 47 part 2.1091 and
Industry Canada RSS-102 rules for operation as a mobile or fixed device with its specified antenna of gain ≤6dBi
and from which a separation distance of at least 20 cm (8”) must be maintained from all persons at all times and
during all modes of operation. If external antennas are used the antennas used must not be co-located or
operated in conjunction with any other antenna or transmitter. These rules are in place to prevent any possible
hazard due to personal exposure to electromagnetic radiation.
CTM ONE devices are designed to operate with the approved wireless module installed. The module has its own
FCC and Industry Canada approval ID number.
1.3 Electromagnetic Interference (EMI) –United States FCC Information
This equipment has been tested and found to comply with limits for a class A digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
commercial installation. This equipment generates, uses, and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communication.
However, there is no guarantee that harmful interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
6
Notice
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving/transmitting antenna(s)
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
1.4 Electromagnetic Interference (EMI) –Canada Information
This digital apparatus does not exceed the class B limits for radio noise emissions from digital apparatus as set
out in the interference causing equipment standard entitles “Digital Apparatus”, ICES-003 of the Department of
Communications.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le
Ministre des Communications.
1.5 Trademarks
All brand or product names, trademarks, logos, etc. used in this manual are owned by their respective
companies.

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
7
Product Overview
2Product Overview

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
8
Physical Interfaces
3Physical Interfaces
3.1 Ethernet:
One Ethernet port (bridged/non-bridged)
Ethernet services can be disabled
Ethernet ports can use DHCP or static IP addresses, DHCP can be configured to a single IP address.
Gateway support when an Ethernet port is used to connect to the Internet through another router.
Static NAT support
3.2 General Purpose Input and Outputs (GPIO)/Serial
14 position interface
Inputs x 4 (2 differential)
Outputs x 4
Console, Command Line Interface access
PAD host interface (1 available), Virtual Serial Line replacement
MODBUS host interface, MODBUS interface
Various auxiliary device support, contact Cypress Solutions for more details.
3.3 Auxilliary and IButton™
10 position interface
Auxiliary Equipment Interface
Ibutton™ interface access control hardware interface
3.4 USB OTG (On-The-Go) port
USB device port
3.5 CAN Bus port
8 position interface including power
Automotive CAN support (J1939, OBD2/ISO15765-4)
Silent mode support
2 CAN Interfaces:
1:HS-CAN (J1962 pin 6,14)
2:HS-CAN/MSCAN (J1962 pin 3,11)
SWCAN (J1962 pin 1)

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
9
SIM Card Installation
3.6 Locking 3 Wire power connector with ignition sense
4 pin interface
7-32 VDC with Transient (spike) protection
.1 to 3 mA @ 12 Volts low power mode (feature dependent)
3.7 Multiple RF connectors (SMA/RP-SMA)
Threaded SMA style for all RF connections
Use of external antennas is optional. The CTM ONE has internal antennas for Cellular/Wi-
Fi/GNSS. External antennas can be enabled via software selectable switch
4SIM Card Installation
The CTM ONE supports two 2FF style SIM cards. One or two SIMS can be installed
For single SIM card installation we recommend use the upper sot of the dual-SIM holder, the UPPER Slot is the
slot furthest away from the printed circuit board. The UPPER slot is referred to as SIM1 slot. The LOWER slot is
referred to as SIM2 slot.
In most cases the device will ship with a pre-configured, installed SIM(s). In this case SIM card installation is not
required.
SIM card access is via the removal of the battery/back cover by removing the 4 top cover #4-40 socket head cap
screws using a 3/32” Allen key driver (supplied).
SIM slots are located next to the battery. Be careful not to dislodge the battery during SIM
removal/installation.

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
10
SIM Card Installation
Ensure that the gasket is in place when the Battery cover is reinstalled and tighten screws in a x-cross pattern
until snug for optimal weather tight seal.
Do not overtighten, recommended torque value: 4-5 in-lb
Note: for some applications/configurations the internal battery may not be installed.

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
11
Installing the CTM ONE.
Single SIM card installation
Dual SIM card installation
5Installing the CTM ONE.
Select an installation location that will provide optimal cable routing for external connections to vehicle
diagnostic port or power, external sensors, etc. Consider mounting locations that will take advantage of the
internal antennas . In some cases external antennas may need to be used to provide adequate Cellular/Wi-
Fi/GNSS operation. Optimal in vehicle mounting locations includes areas that have clear visibility of the sky such
as under dash/under window locations. Be careful not to mount the CTM ONE in areas where materials would
shield radio signals.
The CTM ONE has accessory covers that can be installed to provide ingress protection for mounting in areas of
excessive moisture and dust. These covers also can also provide a degree of tamper protection if mounted
correctly with sealed cable glands and fasteners properly torqued. Accessory covers can be secured with #8-32
screws .

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
12
Installing the CTM ONE.
Do not overtighten, recommended torque value: 8-10 in-lb
5.1 Mounting
The CTM ONE includes a flexible mounting bracket that has four 5mm mounting holes suitable for #10 screws.
Take care not to over-tighten these screws and damage the bracket. Once this has been installed in the required
location, clip the CTM ONE into the 4 tabs of the bracket. The bracket can be used as drill guide template. There
are a total of 4 mounting holes (1.75 (44.5 mm) ” x 3.75 (95.25 mm)” center to center distance).
Optional Cable covers

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
13
Installing the CTM ONE.
5.2 In Vehicle Installation
The CTM ONE can draw power from the vehicle CAN Bus (OBDII/J1939). Connect the 8 Pin terminal to the CAN
Bus port on the CTM ONE and connect the other end to the vehicle diagnostic port.
5.3 CAN2.0B Bus
Molex Micro-Fit 3.0™ connector #:
Molex Part Number
Description
43025-0800
Receptacle housing
43030
Crimp Terminals 20-24 AWG
The CAN interface is used primarily to interface to Vehicle sub-systems that support CAN communications. This
includes all small and light duty vehicles manufactured in 2008 and later (ISO15765-4) and heavy-duty vehicles
that support J1939.
An accessory OBDII or J1939 Cable is required to interface to a vehicle Engine Control Unit (ECU). The CTM ONE
can be powered from the CAN port so no other cabling is required if the vehicle supports either OBDII or J1939
communications.
The CTM ONE supports both Medium and High speed CAN interfaces as well as Single Wire CAN.

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
14
Installing the CTM ONE.
OBDII J1939
5.4 Power (Not required if OBDII/J1939 connected)
Molex Micro-Fit 3.0™ connector #:
Molex Part Number
Description
43025-0400
Receptacle housing
43030
Crimp Terminals 20-24 AWG
When a compatible vehicle interface is not available or not preferred the CTM can be connected with a DC
power cable for direct connection to a DC power supply or with an optional AC Wall Plug adaptor that allows
quick and easy connection to standard 120V AC Power.

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
15
Installing the CTM ONE.
Red
+7V to +32V DC
Black
0V return (GND)
White
Standby / Ignition (+V for operation, Off for standby)
A 5 Amp “slow-blow” fuse is recommended in the +V supply line.
When the operate/standby line is used, the CTM ONE can take advantage of the state of this line using its
“ignition sense” features. When the ignition line is wired the CTM ONE does not completely shut down, a small
amount of power is used (1.2mW-40 mW) to monitor the status of various inputs so the device can “wake on
events”that occur when the device is in low power mode.
Advantages of connecting power using the vehicle operate/standby or ignition line:
Ignition ON/OFF events can be reported and logged.
Shutdown based on a timer can be activated, for example, turn CTM ONE off 10 mins after ignition has

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
16
Installing the CTM ONE.
Before any external cables are connected (GPS, Cellular RF, Wi-Fi RF, WPAN RF, serial, Ethernet, GPIO, CAN),
verify that the power cable is wired correctly on the battery side. In certain cases, reversely connected battery
input may cause damage which is not covered under warranty.
5.5 OPTIONAL - Connect External Antennas
The CTM ONE has internal antennas but has the option to operate with external antennas in cases where
external antennas are required. Antennas vary a great deal and should be selected based on the application the
device is going to be used. All antenna connectors utilize SMA jacks with the exception of Wi-Fi/ Bluetooth
which require reverse polarity SMA (RP-SMA)
For optimum performance antennas should be mounted in a vertical orientation as high up as possible and with
clear line of sight in all directions. For regulatory purposes it must be mounted in such a position as to maintain
a separation distance from any person of at least 20cm (8”).
The decision to use external antennas should be made based on performance evaluation of how the product
performs when placed in the desired location within the vehicle or fixed site.
5.5.1 Cellular
The cellular connection supports MIMO (multi-in multi-out) for LTE Category 1 and 4 models. For best
performance ensure both primary and secondary cellular antenna connections are made to an antenna that
supports diversity or to two separate antennas.
Technology
Frequency Range (MHz)
LTE
CTM ONE B2,4,12,13,17
CTM ONE M GLOBAL B1,2,3,4,5,8,12,13,18,19,20,25,26,28
CTM ONE PLUS B2,4,12,13,14,66,71
WCDMA
EGPRS
CTM ONE/PLUS II,IV,V
CTM ONE M 850/900/1800/1900 Mhz
5.5.2 GNSS
The GNSS antenna should be an active type antenna with a gain of at least 26dB and compatible with a 3.3 volt
DC supply provided directly by the CTM ONE via the coax cable. The antenna installation should typically be on
an upper horizontal surface of a vehicle or building with a clear 360 degree view of the sky.
Connect a suitable GPS antenna to the port labeled “GPS”. For best performance select a GPS antenna that
supports GPS/Glonass/Beidou/Compass/Galileo/QZSS (GNSS) constellations.
Technology
Frequency Range (MHz)
GPS/GLONASS/Galileo
L1 Band 1559-1610

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
17
Installing the CTM ONE.
5.5.3 Wi-Fi/Bluetooth
Local Wireless via Wi-Fi (802.11bgn) and Bluetooth (802.15.1) requires an external Wi-Fi antenna connected via
a reverse polarity SMA connector
Technology
Frequency Range (MHz)
Wi-Fi
2400
Bluetooth
2400
5.6 Connecting the Ethernet Cables
Plug one end of a standard Ethernet patch cable into the CTM ONE’s Ethernet port, and the other end into the
LAN device, PC or Ethernet peripheral. The Ethernet port is compatible with 10Base-T or 100Base-T connection
types. The Ethernet port support auto MDI/MDIX, meaning no Ethernet crossover cable will be needed
regardless whether the CTM ONE is connected to a router or to a computer.
Ethernet Port
Default IP
LAN0
192.168.1.1
5.7 GPIO/Serial/RS485 Data Cable Connection
A 14 position terminal is used for GPIO and Serial connections.
Molex Micro-Fit 3.0™ connector #:
Molex Part Number
Description
43025-1400
Receptacle housing
43030
Crimp Terminals 20-24 AWG

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
18
Installing the CTM ONE.
The serial data port uses 3 (including common Ground) of the 14 pins configured as Data Communication
Equipment (DCE). RS485 uses two pins.
Serial data ports on most computer equipment are configured as Data Terminal Equipment (DTE). In some cases
it may be necessary to insert a “null modem” or “gender changer” in the serial data line in order to correctly
connect between the devices.

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
19
Installing the CTM ONE.
5.8 General Purpose I/O (GPIO)
The GPIO connector is Micro-Fit 3.0™ 2 x 7 position 3.0 mm pitch connector manufactured by molex
(www.molex.com) .
Digital inputs have pull-down resistors. All general purpose I/O (GPIO) pins (i.e. all input and outputs) have
transient protection.
The I/O port provides for the control of 4 external devices and for monitoring 4 external inputs
GPIO Block Pin
Signal
Name
1
INPUT1
Single Ended Input 1
2
INPUT2
Single Ended Input 2
3
INPUT3
Single Ended Input 3
4
INPUT4
Single Ended Input 4
5
VCC
Power (Power supply output –fused)
6
RS485
Negative
7
RS232
RxD
8
DOUT1
Output 1
9
DOUT2
Output 2
10
DOUT3
Output 3
11
DOUT4
Output 4
12
GND
Common Ground for Power
13
RS485
Positive
14
RS232
TxD

© 2017 Cypress Solutions Manual: CTM ONE (Revision 1.0)
20
Installing the CTM ONE.
5.8.1 GPIO Output Connection
The 4 outputs are configured as “open drain” which means that they can be directly connected to energize
external relays, lamps or other DC devices.
Maximum supply voltage is 36 volts, with a maximum load current of 500mA.
Recommended wire gauge for use with the connector is 20-24 AWG. Note that the OUT GND connection is
connected to the CTM ONE’s supply ground.
5.8.2 GPIO Input Connection
The 4 inputs may be configured in the CTM ONE for monitoring a digital DC voltage state or an analog DC
voltage. All of the inputs are single ended.
For digital state monitoring the minimum input voltage is 0 volts while the maximum is 36 volts.
The threshold detection voltage is 2.5 volts with 1 volt of hysteresis. Note that the IN GND connection is
referenced to the CTM ONE’s supply ground.
Analog input values will be sampled and can be reported at a maximum frequency of 10Hz