D-box Hemc User manual

Home Entertainment Motion Controller

D-BOX HEMC

INSTALLATION GUIDE

TABLE OF CONTENTS

1. D-BOX HEMC TECHNICAL SPECIFICATIONS

2. WHAT’S IN THE BOX?

3. HEMC INTERNAL FUNCTIONALITIES

3.1 What to Expect

3.2 English D-BOX Motion Codes and Other Languages

3.3 Audio Signal Requirement

3.4 When Installing in a “Rack”

4. HEMC SETUP

4.1 Hardware

4.2 The HEMC Is Fan Less

5. D-BOX HEMC AUDIO WIRING DIAGRAM

5.1 Recommended Connection Setup

5.2 Alternate HDMI Connection Setup

5.3 Alternate Optical or Coaxial Connection Setup

6. D-BOX HEMC SEATS WIRING DIAGRAM

6.1 1 to 4 Seats Setup

6.2 5 to 10 Seats Setup

6.3 11 to 80 Seats Setup

7. D-BOX HEMC APP

8. START-UP AND SPLASH SCREEN

8.1 Wired Network Configuration

8.2 Wi-Fi Network Configuration

9. WI-FI CONFIGURATION WIZARD

9.1 Configuring a Wi-Fi Connection on iPad

9.2 Configuring a Wi-Fi Connection on Windows

10. THE D-BOX HEMC APP MAIN SCREEN

10.1 The Screens

10.2 Status Panel

10.3 Media Info

10.4 Seat Manager

10.5 Screen Selector

10.6 Loss of Communication

11. THE D-BOX HEMC APP SETTINGS SCREEN

12. THE D-BOX HEMC APP MOTION CODE LIBRARY SCREEN

13. UPDATING YOUR D-BOX HEMC SOFTWARE

13.1 Update the HEMC’s Internal Software and Motion Codes

13.2 Update the D-BOX HEMC App

13.3 Manual Motion Codes Updates

13.4 Manual Internal Software Updates

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IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this device near water.

6. Only clean the device with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves or any other appliances (including amplifiers) that produce

heat.

9. Protect the USB cord from being walked on or pinched, particularly at the ends.

10. Use only attachments/accessories specified by the manufacturer.

11. Unplug this device during electrical storms or when unused for long periods of time.

12. Refer all servicing to qualified personnel. Servicing is required when the device has been damaged in any way. For example: If liquid

has been spilled or objects have fallen onto it, if it has been exposed to rain or moisture, if it does not operate normally or, it has been

dropped.

WARNING: To reduce the risk of fire or electric shock, do not expose this device to rain or moisture.

Product Warnings

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to

the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of

important operating and maintenance (servicing) instructions in the literature accompanying the product.

This symbol indicates that you must communicate with the manufacturer for disposal of the equipment.

The D-BOX Home Entertainment Motion Controller (HEMC) enables home theatre owners to enjoy immersive cinematic

motion in their theatre chairs. The HEMC brings D-BOX motion to any video platform (provided D-BOX encoding is available

for the viewed content) ― from streaming sites such as Hulu and Netflix, to TV channels, Blu-ray, DVD and Apple TV.

Technical Specifications:

• Dimensions: 196.85 mm (7.75 in) x 196.85 mm (7.75 in) x 37.11 mm (1.46 in)

• Weight: 2.5 lbs, (1.13 kg)

• Color: Silver

• Network connection: Wi-Fi 802.11 b/g/n or Ethernet 10/100/1000 Base-T LAN with dual antenna

• Power: 120V/230V/240V

• Motion output: USB, 4 ports on the rear panel

• Update port: USB, 1 port on the side panel

• Input connection*: 3.5 mm (1/8 in) audio jack

• Input format*: Downmix stereo (Analog stereo mix (2.0) from the A/V source (5.1, 6.1, 7.1, etc.))

• Connectivity to motion chairs: USB to KAI-1P and RJ45 shielded between KAI-1P and ACM (Actuator Control Module)

Figure 1. HEMC Rear Panel

1. D-BOX HEMC TECHNICAL SPECIFICATIONS

*The device can also be connected via an external converter that accepts Coaxial Audio, Toslink or HDMI connections sold by a third party.

• D-BOX HEMC Controller

• Wi-Fi antennas (2x)

• Power supply 100-240 50/60Hz 1.6A

• Power cords for most countries (3x)

• QUICK START GUIDE (Not shown)

• 2-year warranty (Not shown)

2. WHAT’S IN THE BOX?

3.1 What to Expect

• Supports audio streaming from any source (provided D-BOX encoding is available for the viewed content), including DVD/Blu-ray players,

Netflix, ChromeCast, YouTube, Apple TV, etc.

• Supports connection to multiple D-BOX enabled motion chairs.

• Automatically updates firmware and its motion codes via the Internet.

• For audio synchronization and motion playback, the HEMC software will:

▫Identify a movie for the first time within 25 to 29 seconds

▫Identify the last 10 movies played within 5 seconds

▫Resynchronize after a trick play operation (forward, rewind, play/pause) within 5 seconds

3. HEMC INTERNAL FUNCTIONALITIES

3.4 When Installing in a Rack

• The HEMC is not rack mountable, therefore it sits on a shelf.

• Allow 2U for the HEMC when using the antennas (Wi-Fi connection).

3.2 English D-BOX Motion Codes and Other Languages

The HEMC stores English Motion Codes only. However, it includes a parameter called “Recognition Tolerance” that allows the unit to

recognize foreign language movies. Increasing this value will allow the HEMC additional time to detect its position in the movie and allow a

better audio recognition for foreign languages. The HEMC will sync accordingly based on the language detected.

3.3 Audio Signal Requirement

You need a Stereo Downmix that carries all channels of the playing soundtracks. The HEMC is very efficient even if the audio

stream isn’t good; it will still work, but its performance will be affected. To test if your audio downmix feed going into the HEMC

is good, simply replace the HEMC with a headphone/headset, using a female-to-female audio jack 1/8” coupler (3.5 mm). If

you don’t hear a good clear sound, you’ll know that the audio stream is not well converted. If this is the case, please contact

[email protected].

4.1 Hardware

We recommend carrying out the following steps in the order specified.

1. Carefully unbox your HEMC and remove it from the plastic bag.

2. Please read the online Terms and Conditions before breaking the seal on the box containing your cables. Read and keep all

documents contained in the cable box.

3. Attach both antennas to the appropriate connectors on the HEMC unit. You don’t need antennas if you plan to use only the wired

connection, but you must use an RJ45 Ethernet cable to connect your HEMC to your router.

4. Plug the USB cable from the KAI-1P into the port at the back of the HEMC (KAI-1P is sold separately).

5. Connect your Actuator Control Module (ACM) to your KAI-1P using an RJ45 shielded Ethernet cable (RJ45 is sold separately by a

third party).

6. Connect an analog audio source from your home theatre A/V source (output) to the HEMC 1/8 audio-in port (3.5 mm [1/8 in]).

(Cable sold separately.) Can also be connected via an external converter that accepts Coaxial Audio, Toslink or HDMI connections.

(Please see suggested converters on page 8.)

7. Connect the power cord and AC adaptor. Plug the power cord into an electrical outlet.

8. Power up your new HEMC unit.

4. HEMC SETUP

4.2 The HEMC Is Fanless

It is normal for the unit to heat up. Allow some space above the unit so the heat may dissipate properly.

5. D-BOX HEMC AUDIO WIRING DIAGRAM

5.1 Recommended Connection Setup

AV OUT AV OUTAV IN

AV SOURCE

AV Receivers

Television

Apple TV

Media Player

AUDIO CONVERTER

AV OUT D-BOX HEMC

D-BOX HEMC

AV OUT

AV SOURCE

AV Receivers

Television

Apple TV

Media Player OR

AV IN

AUDIO CONVERTER*

FL/FR

AV OUT

AV SOURCE

AV Receivers

Television

Apple TV

Media Player

D-BOX HEMC

AUDIO IN

5.2 Alternate HDMI Connection Setup

Connect the HDMI OUT from your AV source to the Atlona HDMI Multichannel to 2CH converter* and output a Left/Right downmix to the

HEMC. Note that with this converter, you can use the HDMI pass through to connect to your TV.

Stereo Downmix L/R

to 1/8” (3.5 mm)

HDMI

Connect the analog Stereo Downmix output from any AV source to the HEMC’s stereo 1/8” audio IN.

AV OUT AV OUTAV IN

AV SOURCE

AV Receivers

Television

Apple TV

Media Player

AUDIO CONVERTER

AV OUT D-BOX HEMC

D-BOX HEMC

AV OUT

AV SOURCE

AV Receivers

Television

Apple TV

Media Player OR

AV IN

AUDIO CONVERTER*

FL/FR

AV OUT

AV SOURCE

AV Receivers

Television

Apple TV

Media Player

D-BOX HEMC

AUDIO IN

Stereo Downmix 1/8” (3.5 mm)

Stereo Downmix L/R to 1/8” (3.5 mm)

AV OUT AV OUTAV IN

AV SOURCE

AV Receivers

Television

Apple TV

Media Player

AUDIO CONVERTER

AV OUT D-BOX HEMC

D-BOX HEMC

AV OUT

AV SOURCE

AV Receivers

Television

Apple TV

Media Player OR

AV IN

AUDIO CONVERTER*

FL/FR

AV OUT

AV SOURCE

AV Receivers

Television

Apple TV

Media Player

D-BOX HEMC

AUDIO IN

5.3 Alternate Optical or Coaxial Connection Setup

Connect the Optical or Coaxial OUT from your AV source to the Panlong 5.1 Audio Gear Digital Sound Decoder Converter*. Output the Stereo

Downmix by the FL/FR 1/8” OUT into the HEMC.

*Tested and suggested converter

Optical

Coaxial

Stereo Downmix

1/8” (3.5 mm)

6. D-BOX HEMC SEATS WIRING DIAGRAM

D-BOX HEMC

PORT 1 PORT 2 PORT 3 PORT 4

AUDIO IN

6.1 1 to 4 Seats Setup

Plug one KAI-1P between each D-BOX seat and the HEMC.

Stereo Downmix

1/8” (3.5 mm)

KAI-1P

RJ45 CAT5e or CAT6

(Shielded)

RJ45 CAT5e or CAT6

(Shielded)

RJ45 CAT5e or CAT6

(Shielded)

RJ45 CAT5e or CAT6

(Shielded)

USB to Micro-USB

(included with

KAI-1P)

USB to Micro-USB

(included with

KAI-1P)

USB to Micro-USB

(included with

KAI-1P)

USB to Micro-USB

(included with

KAI-1P)

D-BOX HEMC

PORT 1PORT 2

USB 1 USB 2 USB 3 USB 4 USB 5

USB HUB

USB IN

678 9 10

USB 1 USB 2 USB 3 USB 4 USB 5

USB HUB

USB IN

123 4 5

AUDIO IN

6.2 5 to 10 Seats Setup

Connect the HEMC to the USB HUB. We suggest the D-Link DUB-H7 USB 2.0 7-Port Hub. Connect a KAI-1P between each seat to the USB HUB.

Stereo Downmix

1/8” (3.5 mm)

KAI-1P

USB

USB to Micro-USB

(included with

KAI-1P)

USB to Micro-USB

(included with

KAI-1P)

RJ45 CAT5e or CAT6

(Shielded)

RJ45 CAT5e or CAT6

(Shielded)

6. D-BOX HEMC AUDIO WIRING DIAGRAM (Continued)

6.3 11 to 80 Seats Setup

You can plug up to four D-BOX KCU in the HEMC. Connect the first KCA to the KCU, then daisy chain the remaining KCA units. Connect a KCA-T to

the last KCA.

Repeat the same pattern to a maximum of 80 seats

PORT 1 PORT 2 PORT 3 PORT 4

D-BOX HEMC

KCU

IN OUT IN OUT ACM OUT

KINECHAIN

KCA

IN OUT ACM OUT

KINECHAIN

KCA

IN OUT ACM OUT

KINECHAIN

KCA

IN OUT ACM OUT

KINECHAIN

KCA

61 62 63 64

...

IN OUT

KINECHAIN

KCA-T

ACM OUT

KCU

IN OUT IN OUT ACM OUT

KINECHAIN

KCA

IN OUT ACM OUT

KINECHAIN

KCA

IN OUT ACM OUT

KINECHAIN

KCA

IN OUT ACM OUT

KINECHAIN

KCA

1234

IN OUT

KINECHAIN

KCA-T

ACM OUT

AUDIO IN

Stereo Downmix to

1/8” (35 mm)

RJ45 CAT5e or CAT6

(Shielded)

RJ45 CAT5e or CAT6

(Shielded)

USB

Male/Male

USB

Male/Male

7. D-BOX HEMC APP

Download the app’s latest version for your operating system here:

• iPad: Apple’s App Store (https://itunes.apple.com/ca/app/d-box-hemc/id931473554).

• Windows: The D-BOX HEMC website (http://hemc.d-box.com/).

Your D-BOX HEMC unit is designed to be used with the D-BOX HEMC app. Use your tablet to quickly and easily adjust your D-BOX motion

enabled chairs by configuring your D-BOX HEMC. Browse through the Motion Code Library to get a quick view of all your D-BOX motion encoded

movies stored in the HEMC. Create your own private hotspot using your HEMC or simply add it to your current Wi-Fi network.

With your tablet and the D-BOX HEMC app you can:

• Set your D-BOX HEMC’s connectivity.

• Manage your D-BOX enabled seat settings.

• View a list of your D-BOX motion encoded movies.

8.2 Wi-Fi Network Configuration

1. Make sure your Wi-Fi connection is active on your tablet or PC.

2. Select the HEMC network in your available network list.

Once the D-BOX HEMC app has been installed, launch it. While it is starting up, you will see the splash screen as shown in Figure 2.

There are two ways to create the “link” between your HEMC, your router and the HEMC app:

Figure 2. HEMC Control Application

Splash Screen

8. START-UP AND SPLASH SCREEN

8.1 Wired Network Configuration

1. Connect your tablet to the same router your HEMC is connected to.

2. The HEMC app will detect your HEMC automatically.

3. Skip to Section 10.

The Wi-Fi Configuration Wizard allows you to configure a Wi-Fi connection for your HEMC. The steps differ slightly,

depending on whether your app is running on Windows or iPad.

9. WI-FI CONFIGURATION WIZARD

Figure 3. Connection Wizard (iPad) – Connect to Hotspot

1. The first panel displays a message telling you to

connect your iPad to your HEMC hotspot, as shown

in Figure 3. Then, go to your iPad’s Wi-Fi settings and

connect to that same hotspot. If there is no hotspot

detected, the panel will display a message similar to

the one shown in Figure 6.

2. The second panel displays the list of Wi-Fi networks

detected by your HEMC and a message telling you to

select a Wi-Fi network. Click “Next” and then connect

your HEMC to the selected Wi-Fi, as shown in Figure 4.

Select the desired Wi-Fi network, type the security key

and click the “Next” button. Then, go to your iPad’s Wi-Fi

settings and connect to that same network.

9.1 Configuring a Wi-Fi Connection on iPad

If there is no communication with the HEMC upon starting up the app, the Wizard screen will appear immediately after the splash screen.

You can then perform the following steps:

Figure 4. Connection Wizard (iPad) – Connect to Wi-Fi

You can then perform the following steps:

9.2 Configuring a Wi-Fi Connection on Windows

To access the Wizard screen, use the screen selector located at the bottom of any screen. If there is no communication with the HEMC at the

start-up of the D-BOX HEMC app, the Wizard screen will appear immediately after the splash screen.

1. The first panel displays the list of hotspots

detected, as shown in Figure 5.Select the

hotspot corresponding to your HEMC, enter

the hotspot’s password (if necessary) and

click the “Connect” button. If there is no

hotspot detected, the panel will display the

message shown in Figure 6.

Figure 5. Connection Wizard (Windows) – Connect to Hotspot Figure 6. Connection Wizard (Windows) – No Hotspot Detected

3. If the connection to the Wi-Fi network failed in step 2, the third panel will display an error message similar to the one shown in Figure 8. You

can click the “Retry” button to retry connecting to the Wi-Fi network, or click the “Reset” button to return to the first panel and connect to

the hotspot again.

4. If the connection to the Wi-Fi network was successful in step 2, a third panel will display a success message similar to the one shown in

Figure 9. Click on the “OK” button to return to the main screen.

2. The second panel

displays the list of Wi-Fi

networks detected by

your HEMC, as shown

in Figure 7. Select the

desired Wi-Fi network,

type the security key

and click the “Connect”

button.

3. If a connection to the

Wi-Fi network failed

in step 2, a third panel

will display an error

message, as shown in

Figure 8. You can click

the “Retry” button to

retry connecting to the

Wi-Fi network, or click

the “Reset” button to go

back to the first panel to

connect to the hotspot

again.

Figure 7. Connection Wizard (Windows) – Connect to Wi-Fi Figure 8. Connection Wizard (Windows) – Wi-Fi Connection Failed

4. If the connection to

the Wi-Fi network was

successful in step 2, a

third panel will display

a success message, as

shown in Figure 9. You

can click the “OK” button

to go to the main screen,

or click the “Reset”

button to go back to the

first panel to connect to

the hotspot again.

5. You can go back to

the Wizard screen at

any time to modify

your HEMC’s Wi-Fi

connection. Simply click

on the Wizard icon in the

screen selector at the

bottom of the screen.

The panel will display a

message, as shown in

Figure 10.

Figure 9. Connection Wizard (Windows) – Wi-Fi Connection

Successful

Figure 10. Connection Wizard (Windows) – HEMC Already Connected

10.2 Status Panel

The Status Panel displays the following statuses and icons:

10. THE D-BOX HEMC APP MAIN SCREEN

10.1 The Screens

The main screen is divided into four sections, from top to bottom:

Status Panel

Media Info

Seat Manager

Screen Selector

Status Categories

HEMC status: The HEMC has been

located Not Available The HEMC cannot be

located Offline

Source status: The HEMC has detected

an audio source

The detection process is

in a transitory state

The audio source is

lost or there’s an audio

source error

Offline

Motion code status:

The HEMC has identified

a movie and there is a

motion code available

The HEMC has identified

a movie, but there is no

motion code available

Not Available Offline

Seat readiness:

The HEMC is connected

to at least one D-BOX

motion enabled chair

Not Available All D-BOX motion chairs

are disconnected

Offline

Figure 11. HEMC Control Application Main Screen

10.3 Media Info

The Media Info section displays the name of the identified movie, its poster image and the time offset within the movie.

10.4 Seat Manager

The Seat Manager section displays, for each connected D-BOX motion enabled chair, the current motion and vibration levels (-20 dB to 0 dB) and indicates

whether the chair’s motion is enabled or disabled. By default, the motion value is set to 100% or 0 dB and the vibration value is set to 75% or -5 dB.

Enable or disable your chair by clicking on the chair button. The motion and vibration you feel should stop or restart instantly.

Change the motion or vibration levels by using the sliders. Modify the motion and vibration at the same time by activating the chain icon and using the

large slider handle.

If the chair button on top of the motion & vibration sliders is grey = Chair is disabled

If the chair button on top of the motion & vibration sliders is orange = Chair is enabled

10.5 Screen Selector

The Screen Selector, which is displayed at the bottom of each screen, allows you to switch between various screens (the main screen, the Settings screen,

the Motion Code Library screen, and the Configuration Wizard screen) by clicking the desired name on the selector.

10.6 Loss of Communication

Loss of communication between the HEMC and the app will be displayed as followed on your status panel:

• HEMC unavailable = red LED

• No source = grey LED

• No motion = grey LED

• No seat = red LED

After a few seconds, all items on the status panel will turn to grey. You will need to go back to your screen selector and return to the Network page to try to

re-establish communication.

10. THE D-BOX HEMC APP MAIN SCREEN (Continued)

The Settings screen allows you to view and set different preferences:

As shown in Figure 12, you can do the following:

• Change the name of your HEMC. The default value is set to the serial number of the HEMC.

• Set a motion delay, between -200 to 200 milliseconds, which will be applied to all connected

D-BOX motion enabled chairs.

• Set an audio recognition tolerance between 0 and 100 seconds. If a recognition failure occurs

during the specified delay, the synchronization will be maintained with the proper visuals on

the main screen and the motion will still be felt on your chair(s).

Figure 12. HEMC Control Application Settings Screen

11. THE D-BOX HEMC APP SETTINGS SCREEN

The Motion Code Library screen displays in a table view, a list of all movies for which there is currently a D-BOX

motion code available on your HEMC unit.

For each movie, the table displays the title, the duration of the movie and its release date. The table allows you to

scroll horizontally and vertically.

• Sort movies by title, duration or release date by clicking on the column header.

• Perform a dynamic search of the library by clicking on the search text field and typing the

desired keyword.

Figure 13. HEMC Control Application Library Screen

12. THE D-BOX HEMC APP MOTION CODE LIBRARY SCREEN

13. UPDATING YOUR D-BOX HEMC SOFTWARE

13.1 Update the HEMC’s Internal Software and Motion Codes

The internal software and the Motion Codes Library are updated automatically from a remote server. Be sure to always have your HEMC

connected to your Internet network. The update will not disturb your current movie viewing and will be uploaded while you are watching a movie.

However, the installation will be performed only if your HEMC is idle for one hour or the next time you turn it ON.

13.2 Update the D-BOX HEMC App

When a new version of the D-BOX HEMC app is released, download the appropriate app for your operating system.

• iPad: Apple’s App Store (https://itunes.apple.com/ca/app/d-box-hemc/id931473554).

• Windows: The D-BOX HEMC website (http://hemc.d-box.com/).

13.3 Manual Motion Codes Updates

You need to download the package from the D-BOX HEMC website (http://hemc.d-box.com/) and install it on a USB key. Then plug the USB

key in your HEMC, and you should observe the following:

1. On the app, an update status message appears at the top right of the main screen.

2. Once the update is done (time will depend on the number of files included in the package), your chair will reinitialize by moving

down and then up.

3. The status message should be updated to indicate that the update is complete.

4. The new motion codes are now installed on your HEMC unit.

5. In the HEMC Control app library screen, sort by release date.

6. You should see new movies.

13.4 Manual Internal Software Upgrades

Upon the release of a new firmware version of the HEMC, you need to download the installation package from the D-BOX HEMC website

(http://hemc.d-box.com/) and install it on a USB key. Then plug the USB key in, and you should observe the following:

1. On the app, an upgrade status message appears at the top right of the main screen.

2. Once the upgrade is complete (after about 30 seconds), your chair will reinitialize by moving down and then up.

3. The status message should be updated to indicate that the upgrade is over.

4. The new upgrade is now installed in your HEMC unit.

http://hemc.d-box.com

Copyright 2015 © D-BOX Technologies Inc. All rights reserved. HEMC is a trademark of, and D-BOX is a registered trademark of, D-BOX Technologies Inc. and/or its affiliates in Canada and certain other countries.

All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between D-BOX and any other company.

198-914-0001-A01

Business hours:

Mon. to Fri.

9:00 a.m. to 5:00 p.m., EST

[email protected]

Customer Support:

1-844-877-3269

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