Robustel GoRugged R3000 Lite User manual

R3000 Lite
Industrial Dual SIM Cellular VPN Router
1 Eth + 1 RS-232 + 1 RS-485 + 1 USB Host
User Guide
Guangzhou Robustel Technologies Co., Ltd.
www.robustel.com
R3000 Lite
Industrial Dual SIM Cellular VPN Router
1 Eth + 1 RS-232 + 1 RS-485 + 1 USB Host
User Guide
Guangzhou Robustel Technologies Co., Ltd
www.robustel.com

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About This Document
This document provides hardware and software information of the Robustel R3000 Lite Router, including
introduction, installation, configuration and operation.
Copyright© 2017 Guangzhou Robustel Technologies Co., Ltd.
All rights reserved.
Trademarks and Permissions
、are trademarks of Guangzhou Robustel Technologies Co., Ltd. All other
trademarks and trade names mentioned in this document are the property of their respective owners.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the router is used in a normal manner with a well-constructed network, the router
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
router, or for failure of the router to transmit or receive such data.
Safety Precautions
General
The router generates radio frequency (RF) power. When using the router, care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your router in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the router for proper operation. Only uses approved antenna with
the router. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Router may be used at this time.
Using the Router in Vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the router.
The driver or operator of any vehicle should not operate the router while driving.
Install the router by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the router.
The router should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended
period.

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Protecting Your Router
To ensure error-free usage, please install and operate your router with care. Do remember the following:
Do not expose the router to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the router. There is no user serviceable part inside and the warranty would
be void.
Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the router only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2011/65/EC
Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits
Name of the Part
Hazardous Substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal parts
o
o
o
o
o
o
Circuit modules
x
o
o
o
o
o
Cables and cable assemblies
o
o
o
o
o
o
Plastic and polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Document History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Date
Firmware Version
Doc Version
Change Description
24 March, 2017
2.9.1
v.3.0.0
Initial release
19 May, 2017
3.0.0
v.3.0.1
Updated system firmware

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Contents
Chapter 1 Product Concept ............................................................................................................................. 8
1.1 Key Features ............................................................................................................................................... 8
1.2 Package Contents ....................................................................................................................................... 9
1.3 Specifications ........................................................................................................................................... 11
1.4 Dimensions...............................................................................................................................................13
1.5 Ordering Information ...............................................................................................................................13
Chapter 2 Hardware Installation.................................................................................................................... 14
2.1 LED Indicators........................................................................................................................................... 14
2.2 PIN Assignment ........................................................................................................................................ 15
2.3 USB Interface............................................................................................................................................16
2.4 Reset Button............................................................................................................................................. 16
2.5 Ethernet Port............................................................................................................................................ 17
2.6 Insert or Remove SIM Card ......................................................................................................................17
2.7 Attach External Antenna (SMA Type)....................................................................................................... 18
2.8 Mount the Router .................................................................................................................................... 19
2.9 Connect the Router to a Computer..........................................................................................................20
2.10 Power Supply............................................................................................................................................ 20
Chapter 3 Initial Configuration ...................................................................................................................... 21
3.1 Configure the PC....................................................................................................................................... 21
3.2 Factory Default Settings ...........................................................................................................................24
3.3 Log in the Router...................................................................................................................................... 24
3.4 Control Panel............................................................................................................................................25
3.5 Status........................................................................................................................................................ 26
3.6 Interface > Link Manager .........................................................................................................................28
3.7 Interface > LAN......................................................................................................................................... 33
3.8 Interface > Ethernet .................................................................................................................................38
3.9 Interface > Cellular ................................................................................................................................... 39
3.10 Interface > USB......................................................................................................................................... 43
3.11 Interface > Serial Port...............................................................................................................................44
3.12 Network > Route ...................................................................................................................................... 48
3.13 Network > Firewall ...................................................................................................................................49
3.14 Network > IP Passthrough ........................................................................................................................52
3.15 VPN > IPsec...............................................................................................................................................53
3.16 VPN > OpenVPN .......................................................................................................................................60
3.17 VPN > GRE ................................................................................................................................................67
3.18 Services > Syslog.......................................................................................................................................68
3.19 Services > Event........................................................................................................................................ 69
3.20 Services > NTP ..........................................................................................................................................72
3.21 Services > SMS.......................................................................................................................................... 73
3.22 Services > Email........................................................................................................................................74
3.23 Services > DDNS ....................................................................................................................................... 75
3.24 Services > SSH........................................................................................................................................... 76
3.25 Services > Web Server.............................................................................................................................. 77

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3.26 Services > Advanced.................................................................................................................................78
3.27 System > Debug........................................................................................................................................79
3.28 System > Update ......................................................................................................................................80
3.29 System > APP Center ................................................................................................................................80
3.30 System > Tools ..........................................................................................................................................82
3.31 System > Profile........................................................................................................................................ 84
3.32 System > User Management ....................................................................................................................85
Chapter 4 Configuration Examples................................................................................................................. 87
4.1 Cellular ..................................................................................................................................................... 87
4.1.1 Cellular Dial-Up................................................................................................................................. 87
4.1.2 SMS Remote Control......................................................................................................................... 89
4.2 Network.................................................................................................................................................... 91
4.2.1 IPsec VPN .......................................................................................................................................... 91
4.2.2 OpenVPN .......................................................................................................................................... 95
4.2.3 GRE VPN............................................................................................................................................ 97
Chapter 5 Introductions for CLI...................................................................................................................... 99
5.1 What Is CLI................................................................................................................................................ 99
5.2 How to Configure the CLI ....................................................................................................................... 100
5.3 Commands Reference ............................................................................................................................106
Glossary........................................................................................................................................................... 107

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Chapter 1 Product Concept
1.1 Key Features
The Robustel Industrial Dual SIM Cellular VPN Router (R3000 Lite) is a rugged cellular router offering state-of-the-art
mobile connectivity for machine to machine (M2M) applications. R3000 Lite is a powerful router developed from
RobustOS, a Robustel self-developed and Linux-based operating system which is designed to be used in Robustel
hardware routers. The RobustOS includes basic networking features and protocols providing customers with a very
good user experience. Meanwhile, Robustel offers a Software Development Kit (SDK) for partners and customers to
allow additional customization by using C, Python or Java. It also provides rich APPs to meet fragmented IoT market
demands.
Dual SIM redundancy for persistent 2G/3G/4G cellular network connections
RobustOS + SDK + App
IPsec/OpenVPN/GRE/L2TP/PPTP/DMVPN
Supporting Modbus RTU
Supporting Modbus Master
Supporting TCP Client/Server, UDP and virtual serial port
Supporting DHCP server
Supporting 802.1Q VLAN Trunk protocol
Supporting IP Pass-through
Supporting RobustVPN (a Cloud VPN Portal providing easy and secure remote access for PLCs and machines)
Management and maintenance via Web/CLI/SMS/SNMP/RobustLink Cloud
Alarm via SMS/Email/SNMP trap/RobustLink
Auto reboot via SMS/Timing
Desktop and easy wall or DIN rail mounting options

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1.2 Package Contents
Before installing your R3000 Lite Router, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.
1 x Robustel GoRugged R3000 Lite Industrial Dual SIM Cellular VPN Router
1 x 3-pin pluggable terminal block for power supply
1 x Quick Start Guide with download link of other documents or tools
*If any of the above items is missing or damaged, please contact your Robustel sales representative.
Optional accessories (sold separately):
3G/4G SMA cellular antenna (stubby/magnet optional)
Stubby antenna Magnet antenna
OR

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Wall mounting kit
35 mm DIN rail mounting kit
Ethernet cable
AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)
Terminal block with a DB9 male connector for serial port connection

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1.3 Specifications
Cellular Interface
Number of ports: 2 (MAIN + AUX)
Connector: SMA, female
SIM: 2 (3.0 V & 1.8 V)
Standards: GSM/GPRS/EDGE/WCDMA/TD-SCDMA/CDMA (CDMA 1X/EVDO)/HSDPA/HSUPA/HSPA+/
DC-HSPA+/FDD LTE/TDD LTE
GSM: max DL/UL = 9.6/2.7 Kbps
GPRS: max DL/UL = 86 Kbps
EDGE: max DL/UL = 236.8 Kbps
WCDMA/TD-SCDMA: max DL/UL = 2.8 Mbps/384 Kbps
EVDO: max DL/UL = 5.4 Mbps/14.7 Kbps
HSPA+: max DL/UL = 21/5.76 Mbps, fallback to 2G
DC-HSPA+: max DL/UL = 42/5.76 Mbps, fallback to 2G
FDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
TDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
Cellular interface
The number of antenna interface
3G HSDPA
1
3G HSPA+
2
4G LTE
2
Ethernet Interface
Number of ports: 1 x 10/100 LAN port
Magnet isolation protection: 1.5 KV
Serial Interface
Number of ports: 1 x RS-232 + 1 x RS-485
Connector: DB9, female
ESD protection: ±15 KV
Baud rate: 300 bps to 230400 bps
Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
RS232: TxD, RxD, RTS, CTS, GND
RS485: Data+ (A), Data- (B)
Others
Reset button : 1 x RST
Expansion: 1 x USB 2.0 host up to 480 Mbps
LED indicators: 1 x RUN, 1 x PPP, 1 x USR, 3 x RSSI
Built-in: RTC, Watchdog, Timer
Software (Basic features of RobustOS)
Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, HTTP, HTTPs, DNS, ARP, RIP, OSPF, NTP, SMTP, Telnet,
VLAN, SSH2, DDNS, etc.

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VPN tunnel: IPsec, OpenVPN, GRE
Firewall: DMZ, anti-DoS, Filtering (IP/Domain name/MAC address), Port Mapping, Access Control
Management: Web, CLI, SMS
Serial port: Transparent, TCP Client/Server, UDP, Modbus RTU Gateway
App Center
Available apps for RobustOS: L2TP, PPTP, DMVPN, RobustVPN, DDNS, VRRP, QoS, SNMP, Language, RobustLink
*Request on demand. For more APPs please visit www.robustel.com.
Power Supply and Consumption
Connector: 3.5 mm DC Jack socket
Input voltage: 9 to 36V DC
Power consumption: Idle: 100 mA@12 V
Data link: 400 mA (peak) @12 V
Physical Characteristics
Ingress protection: IP30
Housing & Weight: Metal, 300 g
Dimensions: 105 x 98 x 30 mm
Installations: Desktop or wall mounting or 35 mm DIN rail mounting
Certifications
Approvals & Certificates: CE, R & TTE, RCM, RoHS, WEEE
EMC:
EMI: EN 55022: 2006/A1: 2007 (CE & RE) Class B
EMS: IEC 61000-4-2 (ESD) Level 3
IEC 61000-4-3 (RS) Level 3
IEC 61000-4-4 (EFT) Level 3
IEC 61000-4-5 (Surge) Level 3
IEC 61000-4-6 (CS) Level 3

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1.4 Dimensions
1.5 Ordering Information
Model
R3000-L3H
R3000-L3P
R3000-L4L
Router Type
HSDPA router
HSPA+ router
LTE router
Antenna Number
1
2
2
Air Interface
GSM/GPRS/EDGE/
HSDPA
GSM/GPRS/EDGE/
HSDPA/HSUPA/HSPA+
GSM/GPRS/EDGE/WCDMA/HSDPA/
HSUPA/HSPA+/DC-HSPA+/TD-SCDMA/
CDMA (CDMA 1X/EVDO)/FDD LTE/
TDD LTE
Frequency Bands
-
-
AU: B1/B3/B5/B7/B8/B28, B40
EU: B1/B3/B7/B8/B20/B28/B31, B38/B40
US: B2/B4/B5/B13/B17/B25, B41
JP: B1/B3/B8/B9/B18/B19/B21/B28, B41
CN: B1/B3, B38/B39/B40/B41
4G
3G
B1/B8
B1/B2/B4(AWS)/B5/
B8/B19
WCDMA/HSDPA/HSUPA/HSPA+/
DC-HSPA+: B1/B2/B5/B6/B8/B9/B19
TD-SCDMA: B34/B39
CDMA (CDMA 1X/EVDO):
R0/A BC0/BC1/BC10
2G
850/900/1800/1900
MHz
850/900/1800/1900
MHz
850/900/1800/1900 MHz
Operating
Environment
-40 to 75°C
5 to 95% RH
-40 to 75°C
5 to 95% RH
-40 to 75°C
5 to 95% RH
*For more information about 4G frequency bands in different countries, please contact your Robustel sales
representative.

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Chapter 2 Hardware Installation
2.1 LED Indicators
The R3000 Lite has been designed to be placed on a desktop. Below is the top view of the R3000 Lite.
Name
Color
Status
Description
RUN
Green
On, fast blinking
(250 mSec blink time)
Router is powered on (System is initializing)
On, blinking
(500 mSec blink time)
Router starts operating
Off
Router is powered off
USR-SIM
Green
On, blinking
Backup card is being used
Off
Main card is being used
USR-NET
Green
On, solid
Network is joined successfully and worked in an
optimum one
On, blinking
Network is joined successfully but worked in a
lower-level than standard
Off
Network is not joined or joining
USR-OpenVPN
Green
On, solid
OpenVPN connection is established
Off
OpenVPN connection is not established
USR-IPsec
Green
On, solid
IPsec connection is established
Off
IPsec connection is not established
PPP
Green
On, solid
Link connection is established
Off
Link connection is not established
Green
Three lights are solid
green
High signal strength (21-31) is available
Two lights are solid
green
Medium signal strength (11-20) is available
One light is solid green
Low signal strength (1-10) is available
Off
No signal
When the network is disconnected, those three signal LEDs are designed as a binary
combination code to indicate a series of error report.
Blinking: 1 Off: 0

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Note: You can choose the display type of USR LED. For more details, please refer to 3.26 Service > Advanced.
2.2 PIN Assignment
The R3000 Lite has been designed to be placed on a desktop. Below is the bottom view of the R3000 Lite.
DB9 female connector
001 AT command failed
010 no SIM card detected
011 need to enter the PIN code
100 need to enter the PUK code
101 registration failed
110 module error
111 not support the module
PIN
Polarity
10
Positive
11
Negative
12
GND
PIN
Debug
RS-232
RS-485
(2-wire)
Terminal
block
Direction
1
CR
--
Data+ (A)
485+
--
2
CT
RXD
--
RXD
Router Device
3
--
TXD
--
TXD
Router Device
4
DRXD
--
--
DT
Router Device
5
GND
GND
--
GND x 2
--
6
--
--
Data- (B)
485-
--
7
--
RTS
--
RTS
Router Device
8
--
CTS
--
CTS
Router Device
9
DTXD
--
--
DR
Router Device

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2.3 USB Interface
2.4 Reset Button
Function
Operation
Firmware
upgrade
USB interface is used for batch firmware upgrading, but cannot be used for sending or receiving
data from slave devices which connected to it. You can insert a USB storage device into the router’s
USB interface, such as a U disk or a hard disk. If there have a supported configuration file or a
router firmware in this USB storage device, the router will automatically update the configuration
file or the firmware. For more details, see 3.10 Interface > USB.
Function
Operation
Reboot
Press and hold the RST button for 5 seconds under the operating status.
Restore to factory
default settings
Wait for 5 seconds after powering up the router, press and hold the RST button for about 60
seconds until all six LEDs start blinking simultaneously five times, and release the button to
return the router to factory defaults.
USB
Reset Button

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2.5 Ethernet Port
2.6 Insert or Remove SIM Card
Insert or remove the SIM as shown in the following steps.
Insert SIM card
1. Make sure router is powered off.
R3000 Lite Router has one Ethernet port with two LED indicators. The yellow one is link indicator and the green one
is speed indicator. For details about status, see the table below.
Indicator
Status
Description
Link indicator
On, solid
Connection is established
On, blinking
Data is being transferred
Off
Connection is not established
Speed indicator
On, solid
100 Mbps mode
Off
10 Mbps mode
Ethernet Port

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2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM
card slot.
3. To insert SIM card, press the card with finger until you hear a click and then tighten the screws associated with
the cover by using a screwdriver.
4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.
Remove SIM card
1. Make sure router is powered off.
2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM
card slot.
3. To remove SIM card, press the card with finger until it pops out and then take out the SIM card.
4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.
Note:
1. Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m.
2. Use the specific M2M SIM card when the device is working in extreme temperature (temperature exceeding
40℃), because the regular card for long-time working in harsh environment will be disconnected frequently.
3. Do not forget to twist the cover tightly to avoid being stolen.
4. Do not touch the metal of the card surface in case information in the card will lose or be destroyed.
5. Do not bend or scratch the card.
6. Keep the card away from electricity and magnetism.
7. Make sure router is powered off before inserting or removing the card.
2.7 Attach External Antenna (SMA Type)
Attach an external SMA antenna to the router’s connector and twist tightly. Make sure the antenna is within the
correct frequency range provided by the ISP and with 50 Ohm impedance.
Note: Recommended torque for tightening is 0.35 N.m.
SMA antenna with a
male connector for
cellular connection
SMA antenna with a
male connector for
cellular connection

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2.8 Mount the Router
The router can be placed on a desktop or mounted to a wall or a 35 mm DIN rail.
Two methods for mounting the router
1. Wall mounting
Use 3 pcs of M3*4 flat head Phillips screws to fix the wall mounting kit to the router, and then use 2 pcs of M3
drywall screws to mount the router associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
2. DIN rail mounting
Use 3 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the router, and then hang the DIN rail on the
mounting bracket. It is necessary to choose a standard bracket.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.