D-Link Wireless VPN Router DI-824VUP User instructions

101
After you have tried other methods for troubleshooting your network, you
may choose to Reset the DI-824VUP to the factory default settings.
To hard-reset theD-LinkDI-824VUP to the FactoryDefault Settings, please
do the following:
Resetting the DI-824VUP to the
Factory Default Settings

Use a paper clip to press the Reset button and
power on.
Locate the Reset button on the back of theDI-824VUP.
After you have completed the above steps, theDI-
824VUP will be reset to the factory default settings.
Hold for about 5 seconds (do not hold for too long)
and then release. (Or, release when the status
LEDflashes.)

102
Technical Specifications
VPN Pass Through Function
PPTP
L2TP
IPSec
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StandardsIEEE802.11b
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IEEE802.3
LEDs Power
WAN
LAN
WLAN
Status
COM
USB
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
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Operating Temperature
32°F to 131°F ( 0°C to 55°C)

Humidity 10-90%
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Power 5VDC / 2.5A
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
IEEE802.3u 100BASE-TX Fast Ethernet
USB1.1
IEEE802.11g
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L = 9.25 inches (233mm)
W = 6.5 inches (165mm)
H = 1.375 inches (35mm)
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Dimensions
~2.0oz.(907g)
Weight

4x 10/100 LANPorts (MDI/MDIX)
1x 10/100 WAN Port (MDI/MDIX
1COM Port(Dial-up Modem)
1Parallel Port(DB25)
1 USB Port
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Ports
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LPT
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103
Frequently Asked Questions
Whenentering the IPAddressof theDI-824VUP(192.168.0.1),you are not
connecting to the Internet or have to be connected to the Internet.The device has the
utility built-in to a ROM chip in the device itself. Your computer must be on the same
IP subnet to connect to the web-based utility.
To resolve difficulties accessing a Web utility, please follow the steps below.
Step 1 Verify physical connectivity by checking for solid link lights on the device. If
you do not get a solid link light, try using a different cable or connect to a different
port on the device, if possible. If the computer is turned off, the link light may not be
on.
Thefollowingconnections require aCrossoverCable:
ComputertoComputer
Computerto UplinkPort
Computer toAccess Point
ComputertoPrint Server
Computer/XBOX/PS2toDWL-810
Computer/XBOX/PS2toDWL-900AP+
Uplink Port to Uplink Port (hub/switch)
NormalPort toNormal Port(hub/switch)
Thefollowing connections requirea Straight-through Cable:
Computerto ResidentialGateway/Router
ComputertoNormal Port (hub/switch)
Access Point toNormal Port (hub/switch)
PrintServer toNormalPort (hub/switch)
UplinkPort toNormal Port (hub/switch)
RuleofThumb:
”If there is a link light, the cable is right.”
What type of cable should I be using?
Why can´t I access the Web-based configuration?

104
Frequently Asked Questions (continued)
What type of cable should I be using? (continued)
What´s the difference between a crossover cable and a straight-through
cable?
Thewiring incrossover andstraight-throughcablesaredifferent.The two types
ofcablehavedifferent purposes fordifferent
LANconfigurations.EIA/TIA568A/568B
definethewiring standardsandallow for
twodifferentwiring color codesas
illustratedin thefollowingdiagram.
*Thewires with colored backgrounds may
havewhite stripesand may be denoted
thatway in diagramsfoundelsewhere.
How to tell straight-through cable from
a crossover cable:
Themain way to tell the difference
between the two cable types is to compare
the wiring order on the ends of the cable. If
the wiring is the same on both sides, it is
straight-through cable. If one side has opposite wiring, it is a crossover cable.
All you need to remember to properly configure the cables is the pinout order of
the two cable ends and the following rules:
Astraight-through cable has identical ends
Acrossover cable has different ends
Itmakesnofunctionaldifferencewhichstandardyou followforstraight-through
cable ends, as long as both ends are the same. You can start a crossover cable
with either standard as long as the other end is the other standard. It makes no
functional difference which end is which. The order in which you pin the cable is
important. Using a pattern other than what is specified in the above diagram
couldcause connection problems.
When to use a crossover cable and when to use a straight-through cable:
Computerto Computer –Crossover
Computerto annormal port on aHub/Switch – Straight-through
Computerto anuplink port on a Hub/Switch – Crossover
Hub/Switchuplink port to anotherHub/Switch uplinkport – Crossover
Hub/Switch uplink port to another Hub/Switch normal port – Straight-through
Why can´t I access the Web-based configuration? (continued)

105
Step 3 Configure your Internet settings.
Step 2 Disable any Internet security software running on the computer. Software
firewalls like ZoneAlarm, Black Ice, Sygate,Norton Personal Firewall, etc. might
block access to the configuration pages. Check the help files included with your
firewallsoftware for moreinformation ondisabling or configuringit.
Frequently Asked Questions (continued)
Click to the Connection tab and set the dial-
up option to Never Dial a Connection. Click
theLAN Settings button.
Nothing should be checked. Click OK.
Go to the Advanced tab and click the
Restore Defaults buttonto restore
these settings to their facotry defaults.
Click OK.Go to the desktop and close any open
windows.
Go to Start > Settings > Control Panel.Double
click the Internet Options Icon. From the Security
tab, click the Default Level button to restore the
settings to their defaults.
Why can´t I access the Web-based configuration? (continued)

106
Frequently Asked Questions (continued)
Step 4 Check your IPaddress.Your computer must have an IP address in the same
range of the device you are attempting to configure. MostD-Link devices use the
192.168.0.Xrange.
How can I find my IP Address in Windows 95, 98, or
ME?
Step 1 Click on Start, then click on Run.
Step 2 The RunDialogue Box will appear. Type winipcfg in the text field and click
OK.
Step 3 The IP Configuration window will appear, displaying your Ethernet
Adapter Information.
Select your adapter from the drop down menu.
If you do not see your adapter in the drop down menu, your adapter is
not properly installed.
Step 4 After selecting your adapter, it will display your IPAddress, subnet
mask,anddefault gateway.
Step 5 Click OK to close the IP Configuration window
Why can´t I access the Web-based configuration? (continued)

107
Frequently Asked Questions (continued)
Step 4 (continued) Check your IPaddress.Your computer must have an IPAddress
in the same range of the device you are attempting to configure. MostD-Link devices
usethe192.168.0.X range.
How can I find my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run.
Step 2 Type cmd then click OK.
Step 3 From the Command Prompt, enter ipconfig. It will return your IP
Address, subnet mask, and default gateway
Step 4 Type exit to close the command prompt.
Why can´t I access the Web-based configuration? (continued)

108
Frequently Asked Questions (continued)
Step 4 (continued) Check your IPaddress.Your computer must have an IP address
in the same range of the device you are attempting to configure. MostD-Link devices
usethe192.168.0.X range.
Make sure you take note of your computer´sDefaultGateway IPAddress.TheDefault
Gateway is the IPAddress of theD-Link Router. By default, it should be 192.168.0.1.
How can I assign a Static IP Address in Windows XP?
Step 1
Click on Start > Control Panel > Network and Internet Connections >
Network connections.
Step 2 See Step 2 forWindows 2000 and continue from there.
How can I assign a Static IP Address in Windows 2000?
Step 1 Right-click on My Network
Places and select Properties.
Step 2 Right-click on the Local
Area Connection which represents
your network card and select
Properties.
Highlight Internet Protocol (TCP/
IP) and click Properties.
Why can´t I access the Web-based configuration? (continued)

109
Frequently Asked Questions (continued)
How can I assign a Static IP Address in Windows 2000?
(continued)
Click Use the following IPAddress and
enter an IPAddress that is on the same
subnet as the LANIPaddress on your
router. Example: If the router´s LANIP
address is 192.168.0.1, make your IP
address192.168.0.Xwhere X =2-99.
Make sure that the number you choose is
not in use on the network.
Set the Default Gateway to be the same
as the LANIP address of your router
(192.168.0.1).
Set the Preferred DNS server to be the
same as the LANIPaddress of your
router(192.168.0.1).
The Alternate DNS server is not needed or enter aDNS server from your ISP.
Click OK twice. You may be asked if you want to reboot your computer. Click
Yes.
How can I assign a Static IP
Address in Windows 98/Me?
Step 1 From the desktop, right-click on the
Network Neigborhood icon (Win ME - My
Network Places) and select Properties
Highlight TCP/IP and click the Properties
button.If you have more thanone adapter,
then there will be a TCP/IP “Binding” for
each adapter. Highlight TCP/IP > (your
network adapter) and then click
Properties.
Why can´t I access the Web-based configuration? (continued)

110
Frequently Asked Questions (continued)
How can I assign a Static IP Address in Windows 98/
Me? (continued)
Step 2 Click Specify an IP Address.
Step 3 Click on the Gateway tab.
Enter the LANIPAddress of your router
here(192.168.0.1).
ClickAdd whenfinished.
Step 4 Click on the DNS Configuration tab.
Enter in an IP Address that is on the same
subnet as the LANIPAddress on your router.
Example: If the router´s LANIPAddress is
192.168.0.1,makeyourIPAddress
192.168.0.Xwhere X isbetween2-99. Make
sure that the number you choose is not in
use on the network.
Step 5 Click OK twice.
Click EnableDNS. Type in a Host (can be
anyword).UnderDNS server searchorder,
enter the LANIPAddress of your router
(192.168.0.1). Click Add.
Whenprompted toreboot yourcomputer,
click Yes.
Afteryou reboot, the computer will now have
a static, private IPAddress.
Why can´t I access the Web-based configuration? (continued)
Step 5 Access the Web management. Open your Web
browserandenterthe IPAddressof yourD-Linkdevice in
the address bar. This should open the log-in page for the
web management. Follow instructions to log in and complete the configuration.

111
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a cable modem
connection?
Dynamic Cable connection
(i.e.Cox,Adelphia,Rogers,Roadrunner, Charter, and Comcast).
Note: Please configure the router with the computer that was last connected directly
to the cable modem.
Step 1 Log into the Web based configuration by typing in the IPAddress of the router
(default:192.168.0.1)in yourweb browser.The username is admin (alllowercase) and
the password is blank (nothing).
Step 2 Click the Home tab and click the
WAN button.Dynamic IP address is the default
value,however,ifDynamicIPaddressisnot
selected as the WAN type, select Dynamic IP
address by clicking on the radio button. Click
Clone Mac address. Click on Apply and then
Continue to save the changes.
+

112
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a cable modem
connection? (continued)
Step 3 Power cycle the cable modem and router:
Firstturn the cable modem off. Then turn the router off Leave them off for 2 minutes.**
Next turn the cable modem on. Wait until you get a solid cable light on the cable
modem, and then turn the router on. Wait 30 seconds.
** If youhave aDCM-201modem, leave off forat least 5 minutes.
Step 4 Follow step 1 again and log back into the web configuration. Click the Status
tab and click the Device Info button. If you do not already have a public IPAddress
under the WAN heading, click on the DHCP Renew and Continue buttons.
Static Cable Connection
Step 1 Log into the Web-based configuration by typing in the IP address of the router
(default:192.168.0.1) inyourWeb browser.The username is admin (alllowercase) and
the password is blank (empty).
Step 2 Click the Home tab and click the WAN
button. Select Static IPAddress and enter your
static settings obtained from the ISP in the fields
provided.
If you do not know your settings, you must
contact your ISP.
Step 3 Click on Apply and then
click Continue to save the changes.
Step 4 Click the Status tab and
click the Device Info button. Your
IPAddress information will be
displayedunder the WAN heading.
+

113
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with Earthlink DSL or any
PPPoE connection?
Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet
300 from your computer or you will not be able to connect to the Internet.
Step 1 UpgradeFirmware if needed.
(Please visit the D-Link tech support website at: http://support.dlink.com for the latest
firmwareupgradeinformation.)
Step 2 Take a paperclip and perform a hard reset.With the unit on, use a paperclip
and hold down the reset button on the back of the unit for 10 seconds. Release it and
the router will recycle, the lights will blink, and then stabilize.
Step 3After the Router stabilizes, open your browser and enter 192.168.0.1 into the
address window and hit the Enter key. When the password dialog box appears, enter
the username admin and leave the password blank. Click OK.
If the password dialog box does not come up repeat Step 2.
Note:Do not runWizard.
Step 4 Click on the WAN tab on left-hand side of the screen. Select PPPoE.
Step 5 Select Dynamic PPPoE (unless your ISP supplied you with a static IP
Address).
Step 6 In the username field enter ELN/userna[email protected] and your
password,where username is your own username.
For SBCGlobal users, enter userna[email protected].
For Ameritech users, enter [e-mail].
For BellSouth users, enter userna[email protected].
ForMindspring users, enter userna[email protected].
For most other ISPs, enter username.
Step 7 Maximum Idle Time should be set to zero. Set MTU to 1492, unless
specified by your ISP, and set Autoreconnect to Enabled.
Note: If you experience problems accessing certain websites and/or email issues,
please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISPfor
moreinformationandthe proper MTU setting foryourconnection.

114
Step 8 Click Apply. When prompted, click Continue. Once the screen refreshes,
unplugthepower to theD-Link Router.
Step 9 Turn off yourDSLmodem for 2-3 minutes.Turn back on. Once the modem
has established a link to your ISP, plug the power back into theD-Link Router. Wait
about 30 seconds and log back into the router.
Step 10 Click on the Status tab in the web configuration where you can view the
device info. Under WAN, click Connect. Click Continue when prompted. You should
now see that the device info will show an IPAddress, verifying that the device has
connected to a server and has been assigned an IPAddress.
How can I setup my DI-824VUP to work with Earthlink DSL or any
PPPoE connection? (continued)
Frequently Asked Questions (continued)
Can I use my DI-824VUP to share my Internet connection provided by
AOL DSL Plus?
In most cases yes.AOLDSL Plus may use PPPoE for authentication bypassing the
client software. If this is the case, then our routers will work with this service. Please
contactAOL if you are not sure.
To set up your router:
Step 1 Loginto theWeb-based configuration(192.168.0.1) andconfiguretheWAN
side to use PPPoE.
Step 2 Enter your screen name followed by @aol.com for the user name. Enter your
AOLpassword in the password box.
Step 3 You will have to set the MTU to 1400.AOLDSL does not allow for anything
higherthan 1400.
Step 4 Apply settings.
Step 5 Recycle the power to the modem for 1 minute and then recycle power to the
router.Allow 1 to 2 minutes to connect.
Ifyou connectto the Internet with a different Internet Service Providerandwant to use
theAOL software, you can do that without configuring the router’s firewall settings.
You need to configure theAOLsoftware to connect usingTCP/IP.
Goto http://www.aol.comformore specific configuration informationoftheirsoftware.

115
Step 1 Log into the web based
configuration of the router by typing in
the IP address of the router (default:
192.168.0.1) in your web browser. By
defaulttheusername is admin and there
is no password.
I have two DI-824VUP Routers, how can I set them up to work with
each other?
Frequently Asked Questions (continued)
Step 2 Click the VPN button on the left
column, select the checkbox to Enable
theVPN, and thenintheboxnext to Max.
number of tunnels, enter the maximum
numbers of VPN tunnels that you would
liketo haveconnected.
Step 3Inthespace provided,enter the
TunnelName forIDnumber1,selectIKE,
and then click More.
+

116
I have two DI-824VUP Routers, how can I set them up to work with
each other?(continued)
Frequently Asked Questions (continued)
Step 4 Inthe Local Subnet andLocal
Netmask fields enter the network
identifierforthelocalDI-824VUP´sLAN
and the corresponding subnet mask.
Step 5 In the Remote Subnet and
Remote Netmask fields enter the
network identifier for the remote DI-
824VUP´sLANandthecorresponding
subnet mask.
Step 6 In the Remote Gateway field
enterthe WAN IPaddress of theremote
DI-824VUP and in the Preshare Key
field, enter a key which must be exactly
the same as the Preshare Key that is
configuredontheremoteDI-824VUP.
Step 7 Click Apply.

117
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Frequently Asked Questions (continued)
Step 8 The device will restart. Clickon
theContinue button.
Step 9 Click on Select IKE Proposal.
Step 10 Enter a name for proposal ID
number 1 and select Group 1, 2, or 5
fromtheDHGroup dropdown menu.

118
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Frequently Asked Questions (continued)
Step 11 Select DES or 3DES as the
EncryptionAlgorithm.
Step 12 Select SHA-1 or MD5 as the
AuthenticationAlgorithm.
Step 13Enter a Lifetimevalue of2800
and then either select Sec. or KByte as
theunit for the lifetime value.

119
I have two DI-808HV Routers,how can I set them up to work with each
other? (continued)
Frequently Asked Questions (continued)
Step 15 The device will restart. Click
onthe Continue button.Then click Back.
Step 14Select1out of theProposalID
dropdownmenu andclickAddTo,which
will add the proposal that was just
configured to the IKE Proposal Index.
Click Apply.
Step 16 Click on Select IPSec
Proposal.

120
I have two DI-824VUP Routers, how can I set them up to work with
each other?(continued)
Frequently Asked Questions (continued)
Step 17 Enter a name for proposal ID
number 1 and select Group 1, 2, 5, or
None from the DH Group dropdown
menu.
Step 18 Select ESP or AH as the
EncapsulationProtocol.
Step 19 Select DES or 3DES as the
EncryptionAlgorithm.