DAE Polaris 1000 User manual

Polaris 1000
User’s Manual
2017/11/06 Version : 1.3us
DAE Instrument Corp. http://www.DAEinstrument.com/

Polaris 1000 User’s Manual
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Polaris 1000 User’s Manual
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Polaris 1000 User’s Manual, 2017, Nov.
Copyright
© 2017 DAE Instrument Corp. All rights reserved.
DAE Controls LLC.
2707 Golfview Dr. 103 Troy Michigan 48084, USA
Tel：[phone] Fax：[phone]
e-mail：[email protected]
DAE Headquarters
5F, No. 157, Xinhu 1st Road, Neihu District, Taipei 11494, Taiwan, R.O.C.
Tel：[phone] Fax：[phone]
e-mail：[email protected]

Polaris 1000 User’s Manual
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Safety Precautions
Please read these safety instructions before using this equipment.
For safety purposes, please observe the following when unwrapping and installing the
package：
1. When opening the package, check that the contents have not been damaged during
transit.
2. Check to make sure that the product model and the labeling on the outside of the
packaging are consistent.
3. This product is designed for and suitable for most electrical power panels.
4. Do not install this product at the openings of ventilation ducts or near heat sources.
5. Make sure that the actual wiring conforms to the wiring diagram designated in this
manual.
6. Guard against dust and water damage.
7. Make sure all power sources to be connected to the product have been shut off
before installing.
8. If the equipment is used in a manner not specified by manufacturer, the protection
provided by the equipment may be impaired.
This symbol means double insulation.
This symbol means to beware of electric shock, turn off all adjacent
sources of high voltage during installation.
This symbol means there is risk of danger.
The Polaris is a sensitive electrical equipment, care should be taken so that the
maximum benefit and performance can be derived from the device.
Before cleaning or performing any maintenance on the Polaris, disconnect the device
from its power source. The input voltage and current should be either turned off or
disconnected.

Polaris 1000 User’s Manual
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Cleaning
Use a dry cloth or dry brush to wipe away the dust, or use in conjunction with a
vacuum cleaner to suck the dust as it is being wiped away. Do not use any water or other
liquid cleaning agents.
Ventilation
Check to make sure that there is sufficient space around the periphery of the Polaris
to allow air to circulate. Reposition any extraneous wiring that is on the Polaris.
Maintenance
Check to make sure that the wiring contacts are tight and making good contact,
tighten any terminal screws that may have loosened over time from jarring or vibration.
Make sure that the wiring contact of each terminal is not touching or shorting adjacent
terminals.
Repair
Do not attempt to repair the product or modify the circuitry; contact the product
representative or a qualified electrical person if the product requires repair or servicing.

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CONTENT
1INTRODUCTION ................................................................................................... 7
1.1 GENERAL DESCRIPTION.......................................................................................... 7
1.2 FEATURES ......................................................................................................... 7
1.3 CERTIFICATIONS .................................................................................................. 7
1.4 SPECIFICATIONS .................................................................................................. 7
1.5 PRODUCT INFORMATION ......................................................................................... 8
2INSTALLATION .................................................................................................... 9
2.1 FRONT PANEL ................................................................................................... 10
2.2 TERMINALS ...................................................................................................... 11
2.3 MOUNTING PROCEDURE ....................................................................................... 13
2.4 BEFORE INSTALLATION ........................................................................................ 13
2.5 CONDUIT AND WIRE INGRESS ................................................................................ 14
2.6 METER INSTALLATION.......................................................................................... 15
2.7 CT INSTALLATION .............................................................................................. 15
2.8 WIRING DIAGRAM .............................................................................................. 17
2.9 MEASURING MULTIPLE LOADS WITH ONE METER .......................................................... 18
2.10 POWER SUPPLY ................................................................................................. 18
3DISPLAY ............................................................................................................ 19
3.1 STARTUP DISPLAY .............................................................................................. 19
4TROUBLESHOOTING........................................................................................... 20
5FREQUENTLY ASKED QUESTIONS....................................................................... 22
6WARRANTY AND RETURN POLICY ...................................................................... 24
6.1 WARRANTY ...................................................................................................... 24
6.2 RETURN POLICY................................................................................................. 24
7SUPPLEMENTARY INFORMATION ....................................................................... 25

Polaris 1000 User’s Manual
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1 Introduction
1.1 General Description
The Polaris 1000 meter is an electronic kilowatt-hour (kWh) meter that is
designed for permanent connection to an electrical service. It is designed for single
phase applications.
Polaris 1000 meters can be used in 1 phase 2 wire and 1 or 2 phase 3 wire
configurations.
1.2 Features
Revenue-grade accuracy
Non-volatile memory, the stored data is maintained through power outages
Use with DAE’s dedicated split-core CTs (50~600A). Optional solid-core CTs
available in 50 & 200A.
Parallel up to three sets of CTs for cumulative reading
1.3 Certifications
UL/CUL Listed
1.4 Specifications
Item
Description
Frequency
50/60 Hz
Working Voltage
Derived from A phase
Power Consumption
7VA
Measured Parameters
kWh (default), water meter pulse count (optional)
Operating
Environment
-20~50 (-4~122 )
0~95%RH (non-condensing)
Accuracy 1
0.5% from 1% to 100% of rated load
Weight
733g (regular terminal cover)
690g (special terminal cover 2)
Dimensions 2
W 5” x H 7.42” x D 2.24” wall-mount (regular terminal cover)
W 5” x H 6.5” x D 2.24” wall-mount (special terminal cover 2)
1 Based on DAE solid-core CT @ PF=1
2 Please see section 2.5 Conduit and Wire Ingress.

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1.5 Product Information
Polaris 1000 meters model No.
No.
Item
Description
(1)
Series
P10 –Polaris 1000
(2)
Configurations
3–1-phase, 2 wire, 120V
1- or 2-phase, 3 wire, 120/208~240V
(3)
CT Rating
200 –50~200A
depends on CT current range
400 –400A
600 –600A
Water meter option
Water meter pulse input is an optional feature, which needs to be specified
when ordering. The meter with water meter pulse input function will be marked on
the label on the left side of the meter.

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Current sensor information
Model No.
CT Type
Amp
Compatible with
CT-50S / CT-50SB
Split-core
50A
P103-200
CT-100S / CT-100SB
100A
CT-200S / CT-200SB
200A
CT-400S
400A
P103-400
CT-600S
600A
P103-600
CT-50D3
Solid-core
50A
P103-200
CT-200D3
200A
Current sensor requirement
Configuration
CTs Required
1-phase, 2 wire
1 CT
1-or 2-phase, 3 wire
2 CTs
2 Installation
The Polaris is a sophisticated energy meter with multiple capabilities and functions.
Before installation be sure to read and understand this section and the appropriate
wiring diagrams. Installation of this device must be performed by qualified personnel
according to these instructions and in conjunction with all applicable electrical codes.
DAE Instrument and its representatives assumes no responsibility for any damage or
injury resulting from the improper installation of this equipment.
WARNING: Please make sure to read the “Safety Precautions” at the beginning
of this manual before starting installation.

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2.1 Front Panel
LED display
6-digit primary LCD display
for showing kWh and other parameters
TX, RX
Reserved
A, B, C Phases
A, B, C phase voltage inputs indicator
P
Watthour test constant indicator
Kt=1Wh (1000 imp/kWh)
Load
Load status indicator
DI
Water meter pulse input indicator
Terminal Cover
To cover the terminals
Series
Model series
Model No.
This specific model ordering code
Meter Specification
Markings
Phase/wire, voltage,
max current and test current

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2.2 Terminals
Voltage input terminals
(19)
VA
Phase A voltage input
(20)
VB
Phase B voltage input
(21)
VC
Phase C voltage input
(22)
VN
Phase N voltage input
CT input terminals
(13)
CT-A +
Phase A CT +input
(14)
CT-A -
Phase A CT - input
(15)
CT-B +
Phase B CT +input
(16)
CT-B -
Phase B CT - input
(17)
CT-C +
Phase C CT +input
(18)
CT-C -
Phase C CT - input
Water meter pulse input terminals (optional)
(3)
DI +
Water meter pulse input
(4)
DI -
Other terminals (1~2, 5~12) are reserved.
Terminal cover removed

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Terminal detail
(1) Voltage input terminals
Use the proper size and wire type as per electrical regulations.
(2) Other terminals
Make sure that the wires are screwed tightly onto the terminals and
making good contact.
(3) Recommended wire size
Terminal type
Wire range
Voltage input
#10-18 AWG, screw torque 16 lb-inch
CT input
#14-22 AWG, screw torque 5 lb-inch
Water meter pulse input
#14-22 AWG, screw torque 5 lb-inch
Note : It is important to make sure to consult your local electrical codes for proper
sizing requirements.

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2.3 Mounting Procedure
(1) The Polaris is wall-mounted, drill the screw holes according to the diagram
below.
(2) Place the Polaris flat against the wall making sure that the mounting holes are
aligned with the screw holes.
(3) Secure the Polaris using the screws through the mount holes.
2.4 Before Installation
(1) Check that the ratings and specifications of the model to be installed is
suitable for its intended application.
(2) Verify that the dedicated CT being used is compatible with the type of Polaris.
Note that the Polaris cannot be directly used with non-DAE dedicated CTs.
(3) Verify that the current rating of the dedicated CT being used is suitable for its
intended load.
(4) Make sure to turn off all power sources to the Polaris and any adjacent power
sources before performing the installation.

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2.5 Conduit and Wire Ingress
(1) Regular terminal cover
Each Polaris meter has two knockouts at the bottom. Both knockouts can
be cut open for either 1/2" or 3/4" conduit. For voltage and CT wirings, cut
open the knockout for 3/4" conduit.
Note : Please use UL certified cables and conduits.
(2) Special terminal cover
An alternate terminal cover is also available (purchased separately) for
use when the meter is to be installed within an enclosure. The voltage and CT
wires will enter the meter through the rear opening of the terminal cover.

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2.6 Meter Installation
(1) Attach the dedicated CTs to the CT terminal with their appropriate phases.
(2) Connect the phase A voltage terminal of the Polaris to the corresponding
power source with an intermediate fuse.
(3) Connect the voltage terminals of the Polaris to their corresponding phase
voltages. (* Use 10 to 18 AWG, 600V wire for the voltage terminals.)
(4) Assemble the CTs onto the corresponding conductors being measured
making sure that the direction and orientation of the CTs with wiring are
consistent. With solid core CTs, the wire must be threaded through the CT,
which would necessitate disconnecting the wire from the load. With split core
CTs and clamp type CTs, the CT can be opened and clipped or clamped onto
the conductor without the need to disconnect the wiring to the load.
2.7 CT Installation
The Polaris can only make use of the dedicated CTs provided by DAE. There are
two types of dedicated CTs as shown in the following descriptions.
(1) Split-core CT installation
Load side
Step 1. Open the split-core CT Step 2. Lay the load wire inside the
opening
Step 3. Snap close the split-core CT

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Meter side
Connect the CT white wire to the CT+ terminal on the meter, and the CT
black wire to the CT–terminal on the meter. Please refer to section 2.2 on
Terminals.
(2) Solid-core CT installation
Load side
With solid core CTs, the wire must be threaded through the CT, which
would necessitate disconnecting the wire from the load.
Meter side
Connect the CT white wire to the CT+ terminal on the meter, and the CT
black wire to the CT–terminal on the meter. Please refer to section 2.2 on
Terminals.

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2.8 Wiring Diagram
(1) 1-phase, 2 wire
VAN = 120V
Note : Please install a fuse for each voltage input. (Except the phase N)
(2) 1- or 2-phase, 3 wire
VAN, VBN, = 120V, VAB = 208~240V
Note : Please install a fuse for each voltage input. (Except the phase N)
Fuse
Fuses

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2.9 Measuring Multiple Loads with One Meter
(1) The loads must be the same configuration and come from the same power
source.
(2) Each meter can accept 3 loads at most, each load needs to have its own set
of CTs and each CT must be of the same rating.
(3) The load wires threaded through the CTs must be in the same direction. Each
of the CTs for the same phase on different loads must be connected to the
correct polarity (CT white wire to the CT+ terminal on the meter, and the CT
black wire to the CT–terminal on the meter)
e.g. 1 phase, 2 wire on 3 loads
2.10 Power Supply
The power supply of the Polaris is derived from the phase A voltage. To provide
additional protection for the Polaris, a fuse should be placed between the Polaris
and the power source as shown in each of the electrical wiring diagrams.
Fuses

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3 Display
The Polaris 1000 meter normally displays the kWh reading, but if a water meter
feature is enabled, the display will toggle between the kWh (Page 5, ) and
pulse count of the water meter (Page 9, ).
3.1 Startup Display
The power up sequence of the Polaris shows the following information on the
display:
#
Display
Shows
Example
Description
Range
1
8.8.8.8.8.8.
LED display test
---
2
A1-xxx
Reserved
---
3
b1- xx
Reserved
---
4
r--xxx
Firmware
version
Varies
5
1000ab
Polaris type
and function
(1) 1000 = Polaris 1000
(2) a = w(with water meter)
a = n/a (without water
meter)
(3) b = n/a (P10x-200)
b = 4 (P10x-400)
b = 6 (P10x-600)
6
8.8.8.8.8.8.
LED display test
---
7
P.-05

xxxxx.x

Page 5
Energy (kWh)
0~99,999.9 kWh

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4 Troubleshooting
The Polaris meters are fully calibrated and tested during production. The Polaris
meters should work normally if installed properly by correctly following our installation
guide. If the meter has any problem, please consider the following troubleshooting
procedures.
Problems or Symptoms
Possible Causes and Solutions
The LED does not light up.
(a) Check that the voltage input terminal wiring are
connected properly.
(b) Check that the fuse and circuit breaker are
neither blown nor tripped, respectively.
(c) Check to make sure that power is being supplied
from the power source to the voltage input.
(d) Check that the power source voltage is within the
rated power supply.
(e) Check to make sure that the enclosure or
terminals are not damaged.
kWh value is not incrementing.
(a) Check that CT wiring to the terminals.
(b) Check to make sure that the measured circuit
corresponds to its phase.
(c) Check to make sure that the power is on for the
load circuit being measured.
(d) Check the fuse or circuit breaker.
(e) Check to make sure that only the L wire passes
through the CT. If the N wire is also passing
through then remove it from the CT.
(f) The CT may be damaged or defective, swap it
with another CT for a cross check. If defective or
damaged, replace the CT.