
Troubleshooting Tel: 1-800-26- (1-800-263-2629)
PROBLEM POSSIBLE CAUSE SOLUTION
Does not work • No power to unit
• Power cord is unplugged
• Wrong voltage is being used
• Check connection of power cord to
power source
• Plug in the unit
• Use proper voltage
Refrigerator
runs continu-
ously
• Temperature set too low
• Door is not closed
• Hot food inserted
• Door opened too long or too often
• Close proximity to heat source or
direct sunlight
• Set temperature higher
• Close door securely
• Be sure food is at room temperature
before inserting
• Minimize door openings/duration
• Do not place unit close to heat sourc-
es or direct sunlight
Internal tempera-
ture not cold
enough
• No power to unit
• Power cord is unplugged
• Temperature control set too high
(too warm)
• Door is not closed
• Hot food inserted
• Door opened too long or too often
• Air flow obstruction
• Wrong voltage is being used
• Close proximity to heat source or
direct sunlight
• Check connection of power cord to
power source
• Plug in unit
• Check setting and increase as need-
ed
• Close door securely
• Be sure that food is at room tempera-
ture
• Minimize door openings/duration
• Allow room for air to circulate around
the unit
• Use proper voltage
• Do not place unit close to heat sourc-
es or direct sunlight
Ice formation on
the inner rear
wall
• The door is not sealing properly
• The door is frequently opened of
left open too long
• The food in the refrigerator is
warm
• The dish is touching the inner
back wall
• Ensure the door is sealing properly
• Only open the door when necessary
• Cool food to room temperature be-
fore inserting it in the refrigerator
• Ensure nothing is touching the back
wall
Water is leaking
from the refrig-
erator
• Water pipe is clogged and defrost
water drips over the channel • Clean the clogged pipe with a pipe
cleaner or plastic straw
Unit is vibrat-
ing or there is a
noise
• The appliance is not level or is not
installed on a firm solid base/floor
• Appliance is touching a wall or
other kitchen appliances are
standing next to it
• The accessories inside the appli-
ance are not installed correctly.
Bottles or cans may be touching
each other causing rattling and/or
vibrations
• Always make sure that the appliance
is leveled and installed on a firm solid
base/floor
• The appliance should not touch any
wall or other kitchen appliance
• Ensure the accessories inside the
appliance are correctly installed so
that they do not touch each other
causing rattling or vibrations
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