Dell EMC 5000 Series User manual

Inspiron 15
5000 Series
Service Manual
Regulatory Model: P39F
Regulatory Type: P39F001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
NOTE: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property
laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
Rev. A00

1 Before Working Inside Your Computer............................................................................................ 7
Before You Begin .................................................................................................................................................................. 7
Safety Instructions.................................................................................................................................................................7
Recommended Tools.............................................................................................................................................................8
2 After Working Inside Your Computer..............................................................................................9
3 Removing the Base Cover............................................................................................................ 10
Procedure..............................................................................................................................................................................10
4 Replacing the Base Cover.............................................................................................................11
Procedure...............................................................................................................................................................................11
5 Removing the Battery................................................................................................................. 12
Prerequisites......................................................................................................................................................................... 12
Procedure..............................................................................................................................................................................12
6 Replacing the Battery..................................................................................................................13
Procedure..............................................................................................................................................................................13
Post-requisites......................................................................................................................................................................13
7 Removing the Hard Drive............................................................................................................. 14
Prerequisites......................................................................................................................................................................... 14
Procedure..............................................................................................................................................................................14
8 Replacing the Hard Drive............................................................................................................. 16
Procedure..............................................................................................................................................................................16
Post-requisites......................................................................................................................................................................16
9 Removing the Memory Modules................................................................................................... 17
Prerequisites......................................................................................................................................................................... 17
Procedure..............................................................................................................................................................................17
10 Replacing the Memory Modules.................................................................................................. 18
Procedure..............................................................................................................................................................................18
Post-requisites......................................................................................................................................................................18
11 Removing the Wireless Card....................................................................................................... 19
Prerequisites......................................................................................................................................................................... 19
Procedure..............................................................................................................................................................................19
12 Replacing the Wireless Card.......................................................................................................20
Procedure.............................................................................................................................................................................20
Contents
Contents 3

Post-requisites.....................................................................................................................................................................20
13 Removing the Fan......................................................................................................................21
Prerequisites......................................................................................................................................................................... 21
Procedure..............................................................................................................................................................................21
14 Replacing the Fan..................................................................................................................... 23
Procedure............................................................................................................................................................................. 23
Post-requisites.....................................................................................................................................................................23
15 Removing the Keyboard.............................................................................................................24
Prerequisites.........................................................................................................................................................................24
Procedure............................................................................................................................................................................. 24
16 Replacing the Keyboard............................................................................................................. 26
Procedure.............................................................................................................................................................................26
Folding the Keyboard Cables............................................................................................................................................. 26
Post-requisites.....................................................................................................................................................................28
17 Removing the Base Frame..........................................................................................................29
Prerequisites........................................................................................................................................................................ 29
Procedure.............................................................................................................................................................................29
18 Replacing the Base Frame..........................................................................................................32
Procedure............................................................................................................................................................................. 32
Post-requisites.....................................................................................................................................................................32
19 Removing the Coin-Cell Battery................................................................................................. 33
Prerequisites.........................................................................................................................................................................33
Procedure............................................................................................................................................................................. 33
20 Replacing the Coin-Cell Battery................................................................................................. 34
Procedure............................................................................................................................................................................. 34
Post-requisites.....................................................................................................................................................................34
21 Removing the Heat Sink............................................................................................................ 35
Prerequisites........................................................................................................................................................................ 35
Procedure.............................................................................................................................................................................35
22 Replacing the Heat Sink............................................................................................................ 36
Procedure.............................................................................................................................................................................36
Post-requisites.....................................................................................................................................................................36
23 Removing the I/O Board............................................................................................................ 37
Prerequisites.........................................................................................................................................................................37
Procedure............................................................................................................................................................................. 37
24 Replacing the I/O Board............................................................................................................ 38
4Contents

Procedure............................................................................................................................................................................. 38
Post-requisites.....................................................................................................................................................................38
25 Removing the Speakers.............................................................................................................39
Prerequisites........................................................................................................................................................................ 39
Procedure.............................................................................................................................................................................39
26 Replacing the Speakers.............................................................................................................40
Procedure.............................................................................................................................................................................40
Post-requisites.....................................................................................................................................................................40
27 Removing the Status-Light Board...............................................................................................41
Prerequisites......................................................................................................................................................................... 41
Procedure..............................................................................................................................................................................41
28 Replacing the Status-Light Board.............................................................................................. 42
Procedure............................................................................................................................................................................. 42
Post-requisites.....................................................................................................................................................................42
29 Removing the Power-Adapter Port............................................................................................ 43
Prerequisites.........................................................................................................................................................................43
Procedure............................................................................................................................................................................. 43
30 Replacing the Power-Adapter Port.............................................................................................44
Procedure............................................................................................................................................................................. 44
Post-requisites.....................................................................................................................................................................44
31 Removing the System Board...................................................................................................... 45
Prerequisites........................................................................................................................................................................ 45
Procedure.............................................................................................................................................................................45
32 Replacing the System Board...................................................................................................... 47
Procedure............................................................................................................................................................................. 47
Post-requisites.....................................................................................................................................................................48
33 Removing the Display Assembly................................................................................................. 49
Prerequisites........................................................................................................................................................................ 49
Procedure.............................................................................................................................................................................49
34 Replacing the Display Assembly..................................................................................................51
Procedure..............................................................................................................................................................................51
Post-requisites......................................................................................................................................................................51
35 Removing the Palm Rest........................................................................................................... 52
Prerequisites........................................................................................................................................................................ 52
Procedure.............................................................................................................................................................................52
36 Replacing the Palm Rest........................................................................................................... 54
Contents 5

Procedure.............................................................................................................................................................................54
Post-requisites.....................................................................................................................................................................54
37 Flashing the BIOS..................................................................................................................... 55
38 Getting Help and Contacting Dell............................................................................................... 56
6 Contents

Before Working Inside Your Computer
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and
contacts.
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Topics:
•Before You Begin
•Safety Instructions
•Recommended Tools
Before You Begin
1. Save and close all open files and exit all open applications.
2. Shut down your computer.
• Windows 8.1: On the Start screen, click or tap the power icon > Shut down.
• Windows 7: Click or tap Start > Shut down .
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down
instructions.
3. Disconnect your computer and all attached devices from their electrical outlets.
4. Disconnect all cables such as telephone cables, network cables and so on, from your computer.
5. Disconnect all attached devices and peripherals, such as keyboard, mouse, monitor, and so on, from your computer.
6. Remove any media card and optical disc from your computer, if applicable.
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
NOTE: Before working inside your computer, read the safety information that shipped with your computer. For more
safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and
contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety
instructions that shipped with the product or at dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables
have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When
1
Before Working Inside Your Computer 7

disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, make
sure that the ports and connectors are correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the
network device.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended Tools
The procedures in this document may require the following tools:
• Philips screwdriver
• Plastic scribe
8 Before Working Inside Your Computer

After Working Inside Your Computer
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1. Replace all screws and make sure that no stray screws remain inside your computer.
2. Connect any external devices, peripherals, and cables you removed before working on your computer.
3. Replace any media cards, discs, and any other part(s) that you removed before working on your computer.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
2
After Working Inside Your Computer 9

Removing the Base Cover
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Procedure
Procedure
1. Close the display and turn the computer over.
2. Remove the screws that secure the base cover to the base frame.
a. screws (2)
b. base cover
c. base frame
3. Using a plastic scribe, pry the base cover off the base frame.
a. plastic scribe
b. notch
c. base cover
3
10 Removing the Base Cover

Replacing the Base Cover
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Procedure
Procedure
1. Slide the tabs on the base cover into the base frame and snap the base cover into place.
2. Replace the screws that secure the base cover to the base frame.
4
Replacing the Base Cover 11

Removing the Battery
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Prerequisites
•Procedure
Prerequisites
Remove the base cover.
Procedure
1. Remove the screws that secure the battery to the base frame.
2. Using the pull tab, slide and lift the battery off the base frame.
a. pull tab
b. screws (4)
c. battery
3. Turn the computer over, open the display, and press the power button for about 5 seconds to ground the system board.
5
12 Removing the Battery

Replacing the Battery
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Procedure
•Post-requisites
Procedure
1. Align the screw holes the battery with the screw holes on the base frame and press-down the battery to connect it to the battery
connector.
2. Replace the screws that secure the battery to the base frame.
Post-requisites
Replace the base cover.
6
Replacing the Battery 13

Removing the Hard Drive
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
Topics:
•Prerequisites
•Procedure
Prerequisites
1. Remove the base cover.
2. Remove the battery.
Procedure
1. Remove the screws that secure the hard-drive assembly to the base frame.
2. Using the pull tab, slide the hard-drive assembly out of the base frame.
a. pull tab
b. screws (4)
c. hard-drive assembly
3. Disconnect the hard-drive cable from the hard drive.
7
14 Removing the Hard Drive

a. hard-drive assembly
b. hard-drive cable
4. Remove the screws that secure the hard-drive bracket to the hard drive.
5. Lift the hard drive off the hard-drive bracket .
a. screws (4)
b. hard-drive bracket
Removing the Hard Drive 15

Replacing the Hard Drive
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Topics:
•Procedure
•Post-requisites
Procedure
1. Place the hard drive in the hard drive bracket and align the screw holes on the hard-drive bracket with the screw holes on the hard
drive.
2. Replace the screws that secure the hard-drive bracket to the hard drive.
3. Connect the hard-drive cable to the hard drive.
4. Slide the hard drive in the base frame and align the screw holes on the hard-drive assembly with the screw holes on the base frame.
5. Replace the screws that secure the hard-drive assembly to the base frame.
Post-requisites
1. Replace the battery.
2. Replace the base cover.
8
16 Replacing the Hard Drive

Removing the Memory Modules
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Prerequisites
•Procedure
Prerequisites
1. Remove the base cover.
2. Remove the battery.
Procedure
1. Using your fingertips, pry apart the securing clips on each end of the memory-module slot until the memory module pops up.
a. memory-module slot
b. memory module
c. securing clips
2. Slide and remove the memory module from the memory-module slot.
9
Removing the Memory Modules 17

Replacing the Memory Modules
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Procedure
•Post-requisites
Procedure
1. Align the notch on the memory module with the tab on the memory-module slot.
2. Slide the memory module firmly into the connector at an angle and press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
Post-requisites
1. Replace the battery.
2. Replace the base cover.
10
18 Replacing the Memory Modules

Removing the Wireless Card
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Prerequisites
•Procedure
Prerequisites
1. Remove the base cover.
2. Remove the battery.
Procedure
1. Remove the screw that secures the wireless-card bracket and the wireless card to the system board.
NOTE: The wireless-card bracket may not be available on all models.
2. Lift the wireless-card bracket off the wireless card.
3. Disconnect the antenna cables from the wireless card.
4. Lift the wireless card, and then slide and remove it from the system board.
1. screw 2. wireless-card bracket
3. antenna cables (2) 4. wireless card
11
Removing the Wireless Card 19

Replacing the Wireless Card
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before Working Inside Your Computer. After working inside your computer, follow the instructions in After
Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Topics:
•Procedure
•Post-requisites
Procedure
CAUTION: To avoid damage to the wireless card, do not place any cables under it.
1. Align the notch on the wireless card with the tab on the wireless-card slot and slide the card into the slot.
2. Align the screw hole on the wireless card with the screw hole on the system board.
3. Connect the antenna cables to the wireless card.
4. Place the wireless-card bracket on the wireless card and align the screw hole on the wireless-card bracket with the screw hole on the
system board.
5. Replace the screw that secures the wireless-card bracket and the wireless card to the system board.
6. The following table provides the antenna-cable color scheme for the wireless card supported by your computer:
Connectors on the wireless card Antenna-cable color
Main (white triangle) White
Auxiliary (black triangle) Black
Post-requisites
1. Replace the battery.
2. Replace the base cover.
12
20 Replacing the Wireless Card