Dell EMC Latitude 3510 User manual

Latitude 3510
Service Manual
1
Regulatory Model: P101F
Regulatory Type: P101F001, P101F001
May 2020
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

1 Working on your computer............................................................................................................ 5
Safety instructions................................................................................................................................................................ 5
Before working inside your computer........................................................................................................................... 5
Safety precautions...........................................................................................................................................................6
Electrostatic discharge—ESD protection.................................................................................................................... 6
ESD field service kit ........................................................................................................................................................ 7
After working inside your computer.............................................................................................................................. 7
2 Technology and components......................................................................................................... 9
USB features..........................................................................................................................................................................9
USB Type-C..........................................................................................................................................................................10
HDMI 1.4................................................................................................................................................................................ 12
Power button LED behavior............................................................................................................................................... 13
3 Major components of your system................................................................................................15
4 Disassembly and reassembly........................................................................................................ 17
MicroSD card........................................................................................................................................................................ 17
Removing the microSD card......................................................................................................................................... 17
Installing the microSD card........................................................................................................................................... 18
SIM card................................................................................................................................................................................ 18
Removing the SIM card.................................................................................................................................................18
Installing the SIM card.................................................................................................................................................. 20
Base cover............................................................................................................................................................................20
Removing the base cover.............................................................................................................................................20
Installing the base cover............................................................................................................................................... 22
Battery.................................................................................................................................................................................. 24
Lithium-ion battery precautions...................................................................................................................................24
Removing the battery................................................................................................................................................... 24
Installing the battery......................................................................................................................................................25
Memory modules................................................................................................................................................................. 26
Removing the memory module....................................................................................................................................26
Installing the memory modules.....................................................................................................................................27
WLAN card...........................................................................................................................................................................29
Removing the WLAN card............................................................................................................................................29
Installing the WLAN card.............................................................................................................................................. 30
WWAN card.......................................................................................................................................................................... 31
Removing the WWAN card...........................................................................................................................................31
Installing the WWAN card.............................................................................................................................................32
Coin-cell battery.................................................................................................................................................................. 33
Removing the coin-cell battery....................................................................................................................................33
Installing the coin-cell battery...................................................................................................................................... 33
DC-in port.............................................................................................................................................................................34
Removing the DC-in......................................................................................................................................................34
Contents
Contents 3

Installing the DC-in........................................................................................................................................................ 35
Solid state drive................................................................................................................................................................... 36
Solid state drive bracket...............................................................................................................................................36
Hard Drive............................................................................................................................................................................. 41
Removing the Hard Drive.............................................................................................................................................. 41
Installing the Hard Drive................................................................................................................................................ 41
Touchpad..............................................................................................................................................................................42
Removing the touchpad button board........................................................................................................................42
Installing the touchpad..................................................................................................................................................43
Speakers............................................................................................................................................................................... 45
Removing the speakers................................................................................................................................................ 45
Installing the speakers...................................................................................................................................................46
Fan Assembly....................................................................................................................................................................... 47
Removing the Fan Assembly........................................................................................................................................ 47
Installing the Fan Assembly.......................................................................................................................................... 48
Heatsink assembly...............................................................................................................................................................49
Removing the Heatsink Assembly - UMA.................................................................................................................. 49
Installing the Heatsink Assembly - Discrete............................................................................................................... 49
Removing the Heatsink Assembly - UMA.................................................................................................................. 50
Installing the Heatsink Assembly - UMA..................................................................................................................... 51
System board.......................................................................................................................................................................52
Removing the system board - Discrete...................................................................................................................... 52
Installing the system board - Discrete........................................................................................................................ 55
Removing the system board - UMA............................................................................................................................57
Installing the system board - UMA..............................................................................................................................59
IO Board................................................................................................................................................................................62
Removing the IO Board.................................................................................................................................................62
Installing the IO Board...................................................................................................................................................63
Power button....................................................................................................................................................................... 64
Removing the Power Button....................................................................................................................................... 64
Installing the Power Button..........................................................................................................................................65
Display assembly..................................................................................................................................................................66
Removing the LCD Assembly.......................................................................................................................................66
Installing the LCD Assembly......................................................................................................................................... 68
Palmrest assembly................................................................................................................................................................71
Removing the Palmrest Assembly................................................................................................................................71
5 Troubleshooting......................................................................................................................... 74
Enhanced Pre-Boot System Assessment (ePSA) diagnostics......................................................................................74
Running SupportAssist diagnostics............................................................................................................................. 74
System diagnostic lights..................................................................................................................................................... 74
WiFi power cycle..................................................................................................................................................................75
6 Getting help............................................................................................................................... 77
Contacting Dell.....................................................................................................................................................................77
4Contents

Working on your computer
Safety instructions
Prerequisites
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
About this task
NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by
its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables
have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also,
before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Before working inside your computer
About this task
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
Steps
1. Ensure that you follow the Safety Instructions.
2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
3. Turn off your computer.
4. Disconnect all network cables from the computer.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from
the network device.
5. Disconnect your computer and all attached devices from their electrical outlets.
1
Working on your computer 5