Dell EMC NX440 Manual

Dell EMC NX440 Network Attached Storage
System
Installation and Service Manual
Regulatory Model: E58S Series
Regulatory Type: E58S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Revision history
Revision Date Description
A00 May 2019 Initial release
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2019 - 05
Rev. A00

Contents
1 System overview............................................................................................................................................ 7
Front view of the system.................................................................................................................................................. 7
Rear view of the system................................................................................................................................................... 8
Inside the system............................................................................................................................................................... 9
Locating the information tag of your system................................................................................................................ 10
NX440 System Information label.....................................................................................................................................11
2 Technical specications................................................................................................................................15
Physical specications..................................................................................................................................................... 15
Processor specications.................................................................................................................................................. 16
Power specications........................................................................................................................................................ 16
Cooling fan specications................................................................................................................................................16
System battery specications.........................................................................................................................................16
Expansion bus specications...........................................................................................................................................16
Memory specications..................................................................................................................................................... 17
Memory........................................................................................................................................................................17
Storage controller specications.....................................................................................................................................17
Drive specications...........................................................................................................................................................17
Ports and connectors specications.............................................................................................................................. 17
USB ports.................................................................................................................................................................... 18
NIC ports..................................................................................................................................................................... 18
Serial connector.......................................................................................................................................................... 18
VGA ports....................................................................................................................................................................18
Environmental specications...........................................................................................................................................19
Expanded operating temperature.............................................................................................................................19
Expanded operating temperature restrictions........................................................................................................20
Particulate and gaseous contamination specications..........................................................................................20
3 Initial system setup and conguration.......................................................................................................... 22
Initialization....................................................................................................................................................................... 22
Setting up your system............................................................................................................................................. 22
iDRAC conguration........................................................................................................................................................ 22
Options for setting up an iDRAC IP address...........................................................................................................22
Log in to iDRAC..........................................................................................................................................................23
4 Reinstalling the operating system using a DVD.............................................................................................24
Recovering an OS partition.............................................................................................................................................24
Deploying the OS using Dell Lifecycle Controller......................................................................................................... 25
5 Diagnostics and indicators........................................................................................................................... 27
Chassis LEDs.................................................................................................................................................................... 27
Drive indicator codes................................................................................................................................................. 27
Contents 3

System health and system ID indicator codes........................................................................................................28
NIC indicator codes................................................................................................................................................... 29
Power supply unit indicator codes...........................................................................................................................29
iDRAC Direct LED indicator codes...........................................................................................................................30
Using system diagnostics................................................................................................................................................30
Dell Embedded System Diagnostics......................................................................................................................... 31
6 Pre-operating system management applications..........................................................................................32
System Setup................................................................................................................................................................... 32
Viewing System Setup.............................................................................................................................................. 32
System Setup details.................................................................................................................................................32
System BIOS...............................................................................................................................................................33
iDRAC Settings utility................................................................................................................................................ 48
Device Settings.......................................................................................................................................................... 49
Dell Lifecycle Controller...................................................................................................................................................49
Embedded systems management............................................................................................................................49
Boot Manager...................................................................................................................................................................49
Viewing Boot Manager..............................................................................................................................................49
Boot Manager main menu........................................................................................................................................ 49
One-shot BIOS boot menu.......................................................................................................................................50
System Utilities.......................................................................................................................................................... 50
PXE boot...........................................................................................................................................................................50
7 Jumpers and connectors ..............................................................................................................................51
System board connectors................................................................................................................................................51
System board jumper settings........................................................................................................................................52
Disabling forgotten password.........................................................................................................................................53
8 Disassembly and reassembly........................................................................................................................54
Safety instructions...........................................................................................................................................................54
Before working inside your system................................................................................................................................54
After working inside your system...................................................................................................................................54
Front bezel........................................................................................................................................................................55
Removing the front bezel......................................................................................................................................... 55
Installing the front bezel............................................................................................................................................55
Hard Drives.......................................................................................................................................................................56
Removing a drive blank............................................................................................................................................. 56
Installing a drive blank................................................................................................................................................57
Removing a drive carrier........................................................................................................................................... 57
Installing a drive carrier............................................................................................................................................. 58
Removing the drive from the drive carrier............................................................................................................. 59
Installing a drive into the drive carrier..................................................................................................................... 60
System cover.................................................................................................................................................................... 61
Removing the system cover......................................................................................................................................61
Installing the system cover....................................................................................................................................... 62
Cooling fans......................................................................................................................................................................63
4Contents

Removing the cooling fan blank............................................................................................................................... 63
Installing the cooling fan blank................................................................................................................................. 64
Removing a cooling fan.............................................................................................................................................64
Installing a cooling fan............................................................................................................................................... 65
Intrusion switch................................................................................................................................................................66
Removing the intrusion switch.................................................................................................................................66
Installing the intrusion switch................................................................................................................................... 67
System memory............................................................................................................................................................... 68
Removing a memory module....................................................................................................................................68
Installing a memory module...................................................................................................................................... 68
Expansion cards............................................................................................................................................................... 70
Air shroud.................................................................................................................................................................... 70
Removing the expansion card riser...........................................................................................................................71
Installing the expansion card riser............................................................................................................................ 72
Removing an expansion card from the expansion card riser................................................................................ 73
Installing an expansion card into the expansion card riser.....................................................................................74
Storage controller card....................................................................................................................................................75
Removing the PERC card......................................................................................................................................... 75
Installing the PERC card............................................................................................................................................75
Replacing the system battery.........................................................................................................................................76
Replacing the optional internal USB memory key........................................................................................................ 77
Optical drive......................................................................................................................................................................78
Removing the optical drive....................................................................................................................................... 78
Installing the optional optical drive...........................................................................................................................78
Processor and heat sink.................................................................................................................................................. 79
Removing the heat sink.............................................................................................................................................79
Removing the processor...........................................................................................................................................80
Installing the processor.............................................................................................................................................. 81
Installing the heat sink...............................................................................................................................................82
Drive backplane................................................................................................................................................................83
Removing the drive backplane................................................................................................................................. 83
Installing the drive backplane................................................................................................................................... 84
Power supply unit............................................................................................................................................................ 85
Removing a power supply unit blank.......................................................................................................................85
Installing a power supply unit blank......................................................................................................................... 86
Removing a power supply unit................................................................................................................................. 86
Installing a power supply unit....................................................................................................................................87
Power distribution board.................................................................................................................................................88
Removing the power distribution board..................................................................................................................88
Installing the power distribution board.................................................................................................................... 89
System board................................................................................................................................................................... 90
Removing the system board.....................................................................................................................................90
Installing the system board....................................................................................................................................... 92
Trusted Platform Module................................................................................................................................................ 93
Upgrading the Trusted Platform Module................................................................................................................ 93
Contents 5

Initializing the TPM 1.2 for TXT users..................................................................................................................... 94
Initializing the TPM 2.0 for TXT users.....................................................................................................................94
Control panels.................................................................................................................................................................. 95
Removing the left control panel...............................................................................................................................95
Installing the left control panel................................................................................................................................. 95
Removing the right control panel.............................................................................................................................96
Installing the right control panel............................................................................................................................... 97
9 Getting help.................................................................................................................................................99
Recycling or End-of-Life service information...............................................................................................................99
Contacting Dell EMC.......................................................................................................................................................99
Accessing system information using the QRL..............................................................................................................99
Receiving automated support with SupportAssist ................................................................................................... 100
10 Documentation resources.......................................................................................................................... 101
6 Contents

System overview
The NX440 NAS system is a 1U rack-mount Windows Storage Server system that supports up to:
• One Intel Xeon scalable processor
• Four DIMM slots supporting up to 16 GB of memory
• Two AC power supply units
• Four SAS or SATA hard drives
Topics:
• Front view of the system
• Rear view of the system
• Inside the system
• Locating the information tag of your system
• NX440 System Information label
Front view of the system
Figure 1. Front view of the NX440 system
1Left control panel 2 Optical drive (optional)
3 Right control panel 4 Information tag
5 Drives (4)
For more information about the ports, see Technical specications.
1
System overview 7

Rear view of the system
Figure 2. Rear view of the system
1 Serial port 2 NIC port (GB 1)
3 NIC port (GB 2) 4 Half-height PCIe expansion card slot
5 Full-height PCIe expansion card slot 6 Power supply unit 1
7 Power supply unit 2 8 System identication button
9 System status indicator cable port (CMA) 10 USB 3.0 port (2)
11 iDRAC9 dedicated network port 12 VGA port
For more information about the ports and connectors, see Technical specications.
8System overview

Inside the system
Figure 3. Inside the system
1Intrusion switch 2 Optical drive
3 Power distribution board 4 PERC card
5 Expansion card riser 6 Heat sink
7 Memory module sockets 8 System board
9 Fan (4) 10 Drive backplane
System overview 9

Locating the information tag of your system
A unique Express Service Code and Service Tag provides specic information about the system. Pull out the information tag located in
front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the back of the
system chassis. The mini Enterprise Service Tag (EST) is found on the back of the system chassis. This information is used by Dell to route
support calls to the appropriate personnel.
Figure 4. Locating the information tag of your system
1 Information tag (Top view)
2 Information tag (Bottom view)
3 OpenManage Mobile (OMM) label
4 iDRAC MAC address and iDRAC secure password label
NOTE: If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the
back of the system Information tag. This label will be blank, if you have not opted for secure default access to iDRAC,
then the default user name and password are root and calvin.
5 Service Tag
10 System overview

NX440 System Information label
Labels on the system provide conguration and part replacement instructions.
Figure 5. Front and rear view conguration
Figure 6. Jumper settings
System overview 11

Figure 7. Memory information
12 System overview

Figure 8. System information
System overview 13

Figure 9. Electrical overview
14 System overview

Technical specications
Physical specications
This section describes the dimensions and weight of the system.
Figure 10. NX440 Chassis dimensions
Description Dimension
Physical dimensions
Xa 482.0 mm (18.98 inches)
Xb 434.0 mm (17.08 inches)
Y 42.8 mm (1.68 inches)
Za (with bezel) 35.64 mm (1.4 inches)
Za (without bezel) 22.0 mm (0.87 inches)
Zb 534.5 mm (21.04 inches)
2
Technical specications 15

Description Dimension
Zc 573.6 mm (22.58 inches)
Weight
Maximum weight (with all drives) 13.2 kg (29.10 lb)
Processor specications
Supported processor Number of processors supported
Intel Xeon E-2124 3.3GHz, 4C, 8M Cache One
Power specications
The NX440 system supports two redundant power supply units. The following specications are for each PSU.
Power Supply Unit (PSU)
Maximum output power 350 W
Maximum input current 4.8-2.4 A
Nominal input voltage operating range 100–240 VAC
Nominal input frequency 50/60 Hz
Heat dissipation (maximum) 1340 BTU/hr
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V.
Cooling fan specications
The NX440 supports the following cooling fans.
NOTE: When selecting or upgrading the system conguration verify the system power consumption with the Dell Energy Smart
Solution Advisor available at Dell.com/ESSA to ensure optimum power usage.
Table 1. NX440 fan support
Front storage PSU type Fan 1 Fan 2 Fan 3 Fan 4
4 x 3.5-inch Redundant 350 W Required, if the PERC
card and/or expansion
riser is installed
Required Required Required
System battery specications
The NX440 contains one CR 2032 3.0-V lithium coin cell battery.
Expansion bus specications
The NX440 NAS system supports up to two PCI express (PCIe) generation 3 cards.
16 Technical specications

PCIe slot Riser PCIe slot height PCIe slot length Slot width
Slot 1 x8 PCIe Low-prole Half-length x4
Slot 2 x16 PCIe Low-prole/Full height Half-length x8
Memory specications
The NX440 supports up to four 288-pin RDIMMS with a speed of 2666 MT/s.
Memory
DIMM type DIMM rank DIMM capacity Minimum RAM Maximum RAM
UDIMM Single rank 8 GB 8 GB 8 GB
Single rank 16 GB 16 GB 16 GB
Storage controller specications
The NX440 contains one internal storage controller card and supports external storage using a SAS HBA.
•Internal controller — PERC H730P mini
•External storage — 12 Gb SAS Host Bus Adapter card
Drive specications
The NX440 system supports SAS and SATA drives and an optical DVD.
Internal drives
4 x 3.5-inch hot-swappable SAS or SATA
NOTE: Solid State Drives (SSDs) are supported, but must be ordered in a separate kit.
External storage
MD1400, MD1420 12 Gb JBOD
ME484 12 Gb JBOD
ML3 Tape
ML3E Tape
LTO external drive, PV114x, TL1000 Tape
Optical
One DVD-ROM drive or DVD +/-RW drive SATA
Ports and connectors specications
The NX440 system supports USB ports, NIC ports, VGA ports, and a serial connector.
Technical specications 17

USB ports
The NX440 supports both USB 2.0 and USB 3.0-compliant ports.
Location Type Quantity
Front panel USB 2.0-compliant port One
Front panel Micro USB 2.0-compliant port for iDRAC Direct One
Back panel USB 3.0-compliant port Two
Internal USB 3.0-compliant port One
NOTE: The micro USB 2.0-compliant port on the front panel can only be used as an iDRAC Direct or a management port.
NIC ports
The NX440 system supports two 1 GbE/10 GbE Network Interface Controller (NIC) ports on the back panel.
Serial connector
The NX440 system supports one serial connector on the back panel. The serial port is a 9-pin connector, Data Terminal Equipment (DTE),
16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The NX440 system supports one 15-pin VGA
port on the back panel.
Video specications
The NX440 system supports the Integrated Matrox G200 graphics controller with16 MB of video frame buer.
Resolution Refresh Rate (Hz) Color Depth (bit)
640 x 480 60, 70 8, 16, 24
800 x 600 60, 75, 85 8, 16, 24
1024 x 768 60, 75, 85 8, 16, 24
1152 x 864 60, 75, 85 8, 16, 24
1280 x 1024 60, 75 8, 16, 24
18 Technical specications

Environmental specications
For additional information about environmental measurements for specic system congurations, see dell.com/environmental_datasheets.
Temperature
Operating (Continuous, for altitude less than 950 m or
3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Storage –40° to 65°C (–40° to 149°F) at a maximum altitude of 12,000 m (39,370 ft)
Fresh Air For information on fresh air, see Expanded Operating Temperature section.
Maximum temperature gradient (operating and
storage)
20°C/h (68°F/h)
Relative humidity
Operating 10% to 80% (noncondensing) with 29°C (84.2°F) maximum dew point
Storage 5% to 95% (noncondensing) with 33°C (91°F) maximum dew point
Maximum vibration
Operating 0.26 Grms at 5–350 Hz (all operation orientation)
Storage 1.88 Grms at 10–500 Hz for 15 min (all six sides tested)
Maximum shock
Operating Six consecutively executed shock pulses in the positive and negative x, y, and z
axes of 40 G for up to 2.3 ms
Storage Six consecutively executed shock pulses in the positive and negative x, y, and z
axes (one pulse on each side of the system) of 71 G for up to 2 ms
Altitude
Operating 3,048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Operating temperature de-rating
Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (33.8°F/984.25 ft) above 950
m (3,117 ft)
35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1°C/175 m (1°F/574.14 ft) above 950 m
(3,117 ft).
40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1°C/125 m (1°F/410.1 ft) above 950 m
(3,117 ft)
Expanded operating temperature
Expanded operating temperature Specications
Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate continuously in temperatures as low
as 5°C and as high as 40°C.
Technical specications 19

Expanded operating temperature Specications
For temperatures between 35°C to 40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported in the System Event
Log.
Expanded operating temperature restrictions
• Do not perform a cold startup below 5°C.
• The operating temperature specied is for a maximum altitude of 3050 m (10,000 ft).
• 150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported.
• Redundant power supply unit is required.
• Non-Dell EMC qualied peripheral cards and/or peripheral cards greater than 25 W are not supported.
• Tape backup unit is not supported.
Particulate and gaseous contamination specications
This section denes the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If the
levels of particulate or gaseous pollution exceed the specied limitations and result in equipment damage or failure, you may need to rectify
the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
Particulate contamination Specications
Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a
95% upper condence limit.
NOTE: The ISO Class 8 condition applies to data center
environments only. This air ltration requirement does not apply to
IT equipment designed to be used outside a data center, in
environments such as an oce or factory oor.
NOTE: Air entering the data center must have MERV11 or MERV13
ltration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
20 Technical specications