Dell EMC NX440 Manual

Dell EMC NX440 Network Attached Storage
System
Installation and Service Manual
Regulatory Model: E58S Series
Regulatory Type: E58S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Revision history
Revision Date Description
A00 May 2019 Initial release
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2019 - 05
Rev. A00

Contents
1 System overview............................................................................................................................................ 7
Front view of the system.................................................................................................................................................. 7
Rear view of the system................................................................................................................................................... 8
Inside the system............................................................................................................................................................... 9
Locating the information tag of your system................................................................................................................ 10
NX440 System Information label.....................................................................................................................................11
2 Technical specications................................................................................................................................15
Physical specications..................................................................................................................................................... 15
Processor specications.................................................................................................................................................. 16
Power specications........................................................................................................................................................ 16
Cooling fan specications................................................................................................................................................16
System battery specications.........................................................................................................................................16
Expansion bus specications...........................................................................................................................................16
Memory specications..................................................................................................................................................... 17
Memory........................................................................................................................................................................17
Storage controller specications.....................................................................................................................................17
Drive specications...........................................................................................................................................................17
Ports and connectors specications.............................................................................................................................. 17
USB ports.................................................................................................................................................................... 18
NIC ports..................................................................................................................................................................... 18
Serial connector.......................................................................................................................................................... 18
VGA ports....................................................................................................................................................................18
Environmental specications...........................................................................................................................................19
Expanded operating temperature.............................................................................................................................19
Expanded operating temperature restrictions........................................................................................................20
Particulate and gaseous contamination specications..........................................................................................20
3 Initial system setup and conguration.......................................................................................................... 22
Initialization....................................................................................................................................................................... 22
Setting up your system............................................................................................................................................. 22
iDRAC conguration........................................................................................................................................................ 22
Options for setting up an iDRAC IP address...........................................................................................................22
Log in to iDRAC..........................................................................................................................................................23
4 Reinstalling the operating system using a DVD.............................................................................................24
Recovering an OS partition.............................................................................................................................................24
Deploying the OS using Dell Lifecycle Controller......................................................................................................... 25
5 Diagnostics and indicators........................................................................................................................... 27
Chassis LEDs.................................................................................................................................................................... 27
Drive indicator codes................................................................................................................................................. 27
Contents 3

System health and system ID indicator codes........................................................................................................28
NIC indicator codes................................................................................................................................................... 29
Power supply unit indicator codes...........................................................................................................................29
iDRAC Direct LED indicator codes...........................................................................................................................30
Using system diagnostics................................................................................................................................................30
Dell Embedded System Diagnostics......................................................................................................................... 31
6 Pre-operating system management applications..........................................................................................32
System Setup................................................................................................................................................................... 32
Viewing System Setup.............................................................................................................................................. 32
System Setup details.................................................................................................................................................32
System BIOS...............................................................................................................................................................33
iDRAC Settings utility................................................................................................................................................ 48
Device Settings.......................................................................................................................................................... 49
Dell Lifecycle Controller...................................................................................................................................................49
Embedded systems management............................................................................................................................49
Boot Manager...................................................................................................................................................................49
Viewing Boot Manager..............................................................................................................................................49
Boot Manager main menu........................................................................................................................................ 49
One-shot BIOS boot menu.......................................................................................................................................50
System Utilities.......................................................................................................................................................... 50
PXE boot...........................................................................................................................................................................50
7 Jumpers and connectors ..............................................................................................................................51
System board connectors................................................................................................................................................51
System board jumper settings........................................................................................................................................52
Disabling forgotten password.........................................................................................................................................53
8 Disassembly and reassembly........................................................................................................................54
Safety instructions...........................................................................................................................................................54
Before working inside your system................................................................................................................................54
After working inside your system...................................................................................................................................54
Front bezel........................................................................................................................................................................55
Removing the front bezel......................................................................................................................................... 55
Installing the front bezel............................................................................................................................................55
Hard Drives.......................................................................................................................................................................56
Removing a drive blank............................................................................................................................................. 56
Installing a drive blank................................................................................................................................................57
Removing a drive carrier........................................................................................................................................... 57
Installing a drive carrier............................................................................................................................................. 58
Removing the drive from the drive carrier............................................................................................................. 59
Installing a drive into the drive carrier..................................................................................................................... 60
System cover.................................................................................................................................................................... 61
Removing the system cover......................................................................................................................................61
Installing the system cover....................................................................................................................................... 62
Cooling fans......................................................................................................................................................................63
4Contents

Removing the cooling fan blank............................................................................................................................... 63
Installing the cooling fan blank................................................................................................................................. 64
Removing a cooling fan.............................................................................................................................................64
Installing a cooling fan............................................................................................................................................... 65
Intrusion switch................................................................................................................................................................66
Removing the intrusion switch.................................................................................................................................66
Installing the intrusion switch................................................................................................................................... 67
System memory............................................................................................................................................................... 68
Removing a memory module....................................................................................................................................68
Installing a memory module...................................................................................................................................... 68
Expansion cards............................................................................................................................................................... 70
Air shroud.................................................................................................................................................................... 70
Removing the expansion card riser...........................................................................................................................71
Installing the expansion card riser............................................................................................................................ 72
Removing an expansion card from the expansion card riser................................................................................ 73
Installing an expansion card into the expansion card riser.....................................................................................74
Storage controller card....................................................................................................................................................75
Removing the PERC card......................................................................................................................................... 75
Installing the PERC card............................................................................................................................................75
Replacing the system battery.........................................................................................................................................76
Replacing the optional internal USB memory key........................................................................................................ 77
Optical drive......................................................................................................................................................................78
Removing the optical drive....................................................................................................................................... 78
Installing the optional optical drive...........................................................................................................................78
Processor and heat sink.................................................................................................................................................. 79
Removing the heat sink.............................................................................................................................................79
Removing the processor...........................................................................................................................................80
Installing the processor.............................................................................................................................................. 81
Installing the heat sink...............................................................................................................................................82
Drive backplane................................................................................................................................................................83
Removing the drive backplane................................................................................................................................. 83
Installing the drive backplane................................................................................................................................... 84
Power supply unit............................................................................................................................................................ 85
Removing a power supply unit blank.......................................................................................................................85
Installing a power supply unit blank......................................................................................................................... 86
Removing a power supply unit................................................................................................................................. 86
Installing a power supply unit....................................................................................................................................87
Power distribution board.................................................................................................................................................88
Removing the power distribution board..................................................................................................................88
Installing the power distribution board.................................................................................................................... 89
System board................................................................................................................................................................... 90
Removing the system board.....................................................................................................................................90
Installing the system board....................................................................................................................................... 92
Trusted Platform Module................................................................................................................................................ 93
Upgrading the Trusted Platform Module................................................................................................................ 93
Contents 5

Initializing the TPM 1.2 for TXT users..................................................................................................................... 94
Initializing the TPM 2.0 for TXT users.....................................................................................................................94
Control panels.................................................................................................................................................................. 95
Removing the left control panel...............................................................................................................................95
Installing the left control panel................................................................................................................................. 95
Removing the right control panel.............................................................................................................................96
Installing the right control panel............................................................................................................................... 97
9 Getting help.................................................................................................................................................99
Recycling or End-of-Life service information...............................................................................................................99
Contacting Dell EMC.......................................................................................................................................................99
Accessing system information using the QRL..............................................................................................................99
Receiving automated support with SupportAssist ................................................................................................... 100
10 Documentation resources.......................................................................................................................... 101
6 Contents

System overview
The NX440 NAS system is a 1U rack-mount Windows Storage Server system that supports up to:
• One Intel Xeon scalable processor
• Four DIMM slots supporting up to 16 GB of memory
• Two AC power supply units
• Four SAS or SATA hard drives
Topics:
• Front view of the system
• Rear view of the system
• Inside the system
• Locating the information tag of your system
• NX440 System Information label
Front view of the system
Figure 1. Front view of the NX440 system
1Left control panel 2 Optical drive (optional)
3 Right control panel 4 Information tag
5 Drives (4)
For more information about the ports, see Technical specications.
1
System overview 7

Rear view of the system
Figure 2. Rear view of the system
1 Serial port 2 NIC port (GB 1)
3 NIC port (GB 2) 4 Half-height PCIe expansion card slot
5 Full-height PCIe expansion card slot 6 Power supply unit 1
7 Power supply unit 2 8 System identication button
9 System status indicator cable port (CMA) 10 USB 3.0 port (2)
11 iDRAC9 dedicated network port 12 VGA port
For more information about the ports and connectors, see Technical specications.
8System overview

Inside the system
Figure 3. Inside the system
1Intrusion switch 2 Optical drive
3 Power distribution board 4 PERC card
5 Expansion card riser 6 Heat sink
7 Memory module sockets 8 System board
9 Fan (4) 10 Drive backplane
System overview 9

Locating the information tag of your system
A unique Express Service Code and Service Tag provides specic information about the system. Pull out the information tag located in
front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the back of the
system chassis. The mini Enterprise Service Tag (EST) is found on the back of the system chassis. This information is used by Dell to route
support calls to the appropriate personnel.
Figure 4. Locating the information tag of your system
1 Information tag (Top view)
2 Information tag (Bottom view)
3 OpenManage Mobile (OMM) label
4 iDRAC MAC address and iDRAC secure password label
NOTE: If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the
back of the system Information tag. This label will be blank, if you have not opted for secure default access to iDRAC,
then the default user name and password are root and calvin.
5 Service Tag
10 System overview