Dell EMC PowerVault MD3060e Use and care manual

Dell Storage PowerTools Server Hardware
Manager Administrator’s Guide
Release 2.1

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 02
Rev. A06

Contents
1 Introduction....................................................................................................................................................6
2 Other information you may need ................................................................................................................... 7
Dell Storage and Microsoft Storage Spaces Solution....................................................................................................7
Dell PowerVault MD3060e ...............................................................................................................................................8
Dell PowerVault MD1200 series .......................................................................................................................................8
Dell Storage MD1280 ........................................................................................................................................................ 9
Dell Storage MD1400 series .............................................................................................................................................9
3 About the Dell Storage enclosure................................................................................................................. 10
4 Installation procedure ...................................................................................................................................11
Server Hardware Management installation—Windows................................................................................................11
Multipath I/O (MPIO)................................................................................................................................................. 11
Graphical installation................................................................................................................................................... 11
Silent installation.......................................................................................................................................................... 11
Uninstalling server hardware management ............................................................................................................ 12
Server Hardware Management Installation–Linux....................................................................................................... 12
Device Mapper Multipath.......................................................................................................................................... 12
Graphical installation...................................................................................................................................................12
Silent installation......................................................................................................................................................... 13
Console uninstallation.................................................................................................................................................13
5 SHM CLI ..................................................................................................................................................... 14
Using the CLI.....................................................................................................................................................................14
Command syntax structure.............................................................................................................................................15
Command help ...........................................................................................................................................................16
Identifying installed HBAs................................................................................................................................................ 17
PERC or MegaRAID controllers ..................................................................................................................................... 17
Identifying enclosures and EMMs...................................................................................................................................17
Identifying enclosures.................................................................................................................................................17
Updating drives.................................................................................................................................................................18
Updating EMM rmware........................................................................................................................................... 19
Identifying drives...............................................................................................................................................................19
6 CLI reference................................................................................................................................................21
Commands listed on the basis of command type.........................................................................................................21
Drive commands............................................................................................................................................................... 21
Blink drive.................................................................................................................................................................... 21
Drive power.................................................................................................................................................................22
List commands................................................................................................................................................................. 23
List adapters............................................................................................................................................................... 23
Contents 3

List physical enclosures............................................................................................................................................. 23
List drives....................................................................................................................................................................24
List EMMs...................................................................................................................................................................25
List drawers................................................................................................................................................................ 26
List EMM slots........................................................................................................................................................... 26
List drive slots.............................................................................................................................................................27
List fans.......................................................................................................................................................................28
List power supply units..............................................................................................................................................29
List temperature sensors.......................................................................................................................................... 29
List voltage sensors................................................................................................................................................... 30
List current sensors....................................................................................................................................................31
List failed drives.......................................................................................................................................................... 31
Informational commands.................................................................................................................................................32
Show adapter information.........................................................................................................................................32
Show drive information............................................................................................................................................. 33
Show enclosure information..................................................................................................................................... 34
Show rmware le information................................................................................................................................ 34
View event log ...........................................................................................................................................................35
View MD3060e SAS diagnostics............................................................................................................................. 35
7 Update commands....................................................................................................................................... 37
Update drive rmware..................................................................................................................................................... 37
Update EMM rmware....................................................................................................................................................38
Update Adapter................................................................................................................................................................39
Status Adapter................................................................................................................................................................. 39
Global Topology................................................................................................................................................................ 40
8 Monitoring ...................................................................................................................................................41
Logging or Monitor Service ........................................................................................................................................... 42
Local log le...................................................................................................................................................................... 42
Windows event log ......................................................................................................................................................... 42
Linux syslog.......................................................................................................................................................................43
Monitor Conguration File.............................................................................................................................................. 43
Logging Functionality Modication Directions..............................................................................................................43
SNMP................................................................................................................................................................................43
Events................................................................................................................................................................................44
JBOD LEDs....................................................................................................................................................................... 44
9 The Dell Storage enclosure REST API..........................................................................................................46
Modifying REST Conguration.......................................................................................................................................46
Accessing the REST service...........................................................................................................................................47
SHM REST Resources.................................................................................................................................................... 48
Device Inventory........................................................................................................................................................ 48
Firmware Updates......................................................................................................................................................49
Device Actions............................................................................................................................................................49
Firmware File Information......................................................................................................................................... 49
4Contents

Object Aliases.............................................................................................................................................................50
Device inventory........................................................................................................................................................ 50
Updating rmware by using REST.................................................................................................................................52
Update Firmware with GET verb............................................................................................................................. 52
Update Firmware with POST verb.......................................................................................................................... 52
Validate rmware le................................................................................................................................................. 52
10 Microsoft System Center Operations Manager Management Pack ........................................................... 53
Overview of the Dell Storage PowerTools Server Hardware Manager SCOM management pack ......................53
Installing Dell Storage PowerTools Server Hardware Manager SCOM Management Pack................................... 53
Views created ..................................................................................................................................................................54
Severity Level Indicators ................................................................................................................................................55
11 Getting help................................................................................................................................................ 57
Contacting Dell................................................................................................................................................................. 57
Contents 5

Introduction
CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before
following any procedures listed in this document.
An enclosure containing physical disk drives accessed through Enclosure Management Modules (EMMs) is called a storage enclosure. A
storage enclosure includes various hardware components, such as physical disk drives, EMMs, fans, and power supply units (PSUs).
One or more host servers attached to the storage enclosure can access the data on the storage enclosure. You can also establish multiple
physical paths between the hosts and the storage enclosure so that loss of any single path (for example, through failure of a host server
port) does not result in loss of access to data on the storage enclosure.
The storage enclosure is managed by the Server Hardware Management software running on a host server. On the host server system, the
management software and the storage enclosure communicate management requests and event information by using in-band SAS
connections.
Terminology
This document describes the functions of the Server Hardware Management software. The Server Hardware Management Software is
consists of two major components:
• Server Hardware Manager Command Line Interface (SHM CLI) — This component provides a CLI used to obtain device and status
information of storage and hardware components. You can use the SHM CLI for rmware updates of Enclosure Management Modules
(EMMs) and hard disk drives (HDDs) and solid-state drives (SSDs) within the enclosure and system drives.
• Server Hardware Monitor — This component runs continuously, monitoring and logging the status of storage components, including
enclosures, adapters, HBAs, EMMs, drives, and EMM components (such a fans, PSUs, and temperature sensors).
The document is organized into two major sections. The rst section of this document describes the CLI commands required to perform
certain common tasks . The second section is a reference to all CLI commands ordered on the basis of command type.
1
6 Introduction

Other information you may need
WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included
within this document or as a separate document.
Any media that ships with your system that provides documentation and tools for conguring and managing your system, including those
pertaining to the operating system, system management software, system updates, and system components that you purchased with your
system.
NOTE: All the documents, unless specied otherwise, are available at Dell.com/support/manuals.
If you are connecting another supported enclosure, see the corresponding guides as required for installation, conguration, and
troubleshooting.
NOTE: Always check for updates on Dell.com/support/manuals because they often supersede information in other documents.
The following sections provide information about the documentation resources specic for your product.
Topics:
• Dell Storage and Microsoft Storage Spaces Solution
• Dell PowerVault MD3060e
• Dell PowerVault MD1200 series
• Dell Storage MD1280
• Dell Storage MD1400 series
Dell Storage and Microsoft Storage Spaces Solution
The Dell Storage and Microsoft Storage Spaces (DSMS) solution uses this Administrator’s Guide for the SHM CLI. Direct all references to
the Support Matrix to the Dell Storage with Microsoft Storage Spaces Support Matrix. The DSMS congurations have unique model
numbers and solution SKUs called Solution IDs. As a result, see these model numbers for documentation, performance and sizing,
optimized server and storage components, single-payload updates, and solution-level technical support.
2
Other information you may need 7

Figure 1. DSMS specic model numbers for all the solution specic documentation and services.
The DSMS solution refers to the following models:
• DSMS 630
• DSMS 730
• DSMS 3060e
• DSMS 1400
• DSMS 1420
You may see standard Dell PowerEdge, Dell PowerVault, and Dell Storage documentation for the Administration Guide, Owner’s Manual,
and Getting Started Guide. However, this solution refers to the following solution-specic documentation, which you can see at Dell.com/
dsmsmanuals.
•Dell Storage with Microsoft Storage Spaces Support Matrix—Provides information about the software and hardware compatibility for
Dell Storage with Microsoft Storage Spaces solution.
•Dell Storage with Microsoft Storage Spaces Cabling Guide—Provides guidance and cabling diagrams for supported Dell Storage with
Microsoft Storage Spaces congurations.
•Dell Storage with Microsoft Storage Spaces Deployment Guide—Provides guidance about setting up and conguring your solution.
•Dell Storage with Microsoft Storage Spaces Best Practices Guide—Provides guidance about the best practices associated for this
solution.
Dell PowerVault MD3060e
•Rack Installation Instructions—Describes how to install your system into a rack. This document is also shipped with your rack solution.
•Dell PowerVault MD3060e Storage Enclosure Deployment Guide—Provides information about deploying the storage system in the
direct attached architecture.
•Dell Storage Enclosure Support Matrix—Provides information about the software and hardware compatibility matrices for the storage
enclosure.
• For the full name of an abbreviation or acronym used in this document, see the Dell Glossary – Version 2 Glossary at Dell.com/
support/manuals.
Dell PowerVault MD1200 series
•Rack Installation Instructions—Describes how to install your system into a rack. This document is also shipped with your rack solution.
• The Getting Started Guide—Provides an overview of system features, setting up your system, and technical specications.
• The OpenManage Server Administrator documentation—Provides information about managing your storage solution by using the
storage management service within the server administrator.
8Other information you may need

• The Dell PowerEdge RAID Controller (PERC) H830 and Dell 12Gb SAS HBA User’s Guide—Provides information about conguring
RAID.
Dell Storage MD1280
•Rack Installation Instructions—Describes how to install your system into a rack. This document is also shipped with your rack solution.
• The Dell Storage MD1280 Service Guide—Provides information about enclosure service and maintenance. This document is available
online at Dell.com/support/home.
• The Getting Started Guide—Provides information about initial setup tasks and technical specications. This document is available
online at Dell.com/support/home.
Dell Storage MD1400 series
•Rack Installation Instructions—Describes how to install your system into a rack. This document is also shipped with your rack solution.
• The Getting Started Guide—Provides an overview of system features, setting up your system, and technical specications.
• The OpenManage Server Administrator documentation—Provides information about managing your storage solution using the storage
management service within the server administrator.
• The Dell PowerEdge RAID Controller (PERC) H830 and Dell 12Gb SAS HBA User’s Guide—Provides information about conguring
RAID.
Other information you may need 9

About the Dell Storage enclosure
This chapter describes about conguring and operating the Dell storage enclosures. The SHM CLI uses a number of terms to describe
objects on which the software performs actions.
See the Dell Storage PowerTools Server Hardware Manager Support Matrix for information on supported enclosures.
NOTE: For more information about the enclosure features, see the Owner's Manual for the specic enclosure.
3
10 About the Dell Storage enclosure

Installation procedure
When connecting the storage enclosure to a Dell PowerEdge server, the server must have a supported SAS HBA installed. See the Dell
Storage PowerTools Server Hardware Manager Support Matrix for information about supported SAS HBAs. If the host is connected to the
storage enclosure by using multiple paths (two or more SAS connections), the host must have multipath congured. For more information
about multipath conguration, see the documentation related to the server operating system (OS).
The Dell Storage Enclosures are compatible with Windows and Linux operating systems (OSs). For more information about the specic OSs
supported, see the Dell Storage Enclosure Support Matrix at Dell.com/support.
Topics:
• Server Hardware Management installation—Windows
• Server Hardware Management Installation–Linux
Server Hardware Management installation—Windows
Multipath I/O (MPIO)
You must congure Windows MPIO for the Server Hardware Management Software to recognize the hardware. For more information
about MPIO conguration procedures, see Microsoft documentation related to MPIO for conguration procedures.
NOTE: Dell recommends the Failover Only policy.
Graphical installation
1 Download the Server Hardware Management Software installation package from Dell.com/support.
2 Go to the download directory of the installer.
3 Double-click the installation program — ServerHardwareManagement-x.x.x.x-windows-installer.exe.
4 Complete the on-screen instructions and accept the End User License Agreement.
NOTE: Installation of the SNMP monitoring service is optional.
Silent installation
Steps
1 Download the Server Hardware Management Software installation package from Dell.com/support.
2 Run appropriate commands at the CLI as an administrator.
NOTE: You must use the CLI administrator command prompt for installation.
3 Go to the download directory of the extracted installer.
4
Installation procedure 11

4 Run the installation program by running the command:
ServerHardwareManagement-x.x.x.x-windows-installer.exe --mode unattended
or, modify options.installer and run with switch --options C:\path\to\installer.options for a non-default
install.
This command installs the Server Hardware Management Software with all the default settings. The default installation directory is C:
\Program Files\Dell\ ServerHardwareManagement.
5 Accept all End User License Agreements.
Example
NOTE: There is no Windows console mode installation.
Uninstalling server hardware management
1 Start the command prompt as an administrator.
2 Navigate to the installation directory.
3 The default directory is C:\Program Files\Dell\ServerHardwareManagement.
4 Run the uninstallation program–ServerHardwareManagement_uninstall.exe. For silent uninstallation:
ServerHardwareManagement_uninstall.exe --mode unattended Windows Explorer.
5 To uninstall a software application, on the taskbar, click Start > Control Panel > Programs and Features.
6 Click the ServerHardwareManagement program.
7 Click Uninstall.
8 Complete the on-screen instructions to complete the uninstallation.
Server Hardware Management Installation–Linux
Device Mapper Multipath
For the Server Hardware Management Software to recognize the hardware properly, Linux Device Mapper Multipath must be congured.
See the Linux documentation for proper Device Mapper Multipath conguration.
NOTE: Dell recommends the Failover Policy.
Graphical installation
1 Download the Server Hardware Management Software installation package from Dell.com/support.
2 Navigate to the download directory of the installer.
3 Double-click the installation program: ServerHardwareManagement-x.x.x.x-<OS>-installer .
4 Complete the on-screen instructions and accept End User License Agreement.
NOTE: You can select to start the SNMP monitoring service after installation is complete.
12 Installation procedure

Silent installation
About this task
NOTE: Linux installation requires full root user rights. Console installation is no longer available. Instead, run the installer with
switch --mode unattended for the default installation. A default installation requires no arguments.
Steps
1 Download the Server Hardware Management Software installation package from Dell.com/support.
2 Navigate to the directory containing the extracted installer.
3 Run the command:
ServerHardwareManagement-x.x.x.x-<OS>-installer --mode unattended
This command installs the Server Hardware Management Software with all the default settings.
4 Accept all End User License Agreements. The default installation directory is /opt/Dell/ ServerHardwareManagement.
5 To change the installation directory, uncomment and edit the following line in the installer.options le:
;prefix=/opt/dell/ServerHardwareManagement
6 To start the SNMP daemon after installation, set the value of SNMP to 1.
SNMP=1
7 Run the command:
ServerHardwareManagement-x.x.x.x-<OS>-installer --mode unattended -options /path/to/
installer.options
Console uninstallation
About this task
NOTE: Linux uninstallation requires full ‘root’ user permissions.
NOTE: The shmcli log le remains after uninstallation.
Steps
1 Run the terminal and navigate to the installation directory.
The default directory is: /opt/dell/ServerHardwareManagement.
2 Run the command:
ServerHardwareManagement_uninstall. For silent uninstallation:
ServerHardwareManagement_uninstall --mode unattended.
3 Complete the on-screen instructions to complete the uninstallation.
NOTE: Dell recommends that you read the information in the README.txt because it has important information regarding
your product.
Installation procedure 13

SHM CLI
This guide is intended for system administrators, developers, and engineers who need to use the SHM CLI and its associated commands.
For more information, see the hardware and software manuals that are shipped with the system.
NOTE: For Server Hardware Manager 1.7 the secli executable is completely deprecated. The shmcli executable is used to run
Server Hardware Manager Command Line Interface. The shmcli maintains the command syntax from secli. You can replace secli
with shmcli in any existing scripts.
NOTE: CLI commands do not have interactive warnings for destructive commands.
NOTE: Always read the updates on Dell.com/support because they often supersede the information in other documents.
The Server Enclosure CLI is a software application that enables storage installers, developers, and engineers to monitor and update storage
enclosures and HDDs or SSDs. By using the CLI, commands can run from an OS prompt, such as the Microsoft Windows command
prompt, or a Linux operating system terminal.
Use the SHM CLI to perform the following functions:
• Display status information about the objects in the system
• Update storage device rmware (EMM and drives)
Topics:
• Using the CLI
• Command syntax structure
• Identifying installed HBAs
• PERC or MegaRAID controllers
• Identifying enclosures and EMMs
• Updating drives
• Identifying drives
Using the CLI
A CLI command consists of the following elements:
• Executable name — shmcli
• Command
• Path to the target
• Additional arguments
The following syntax is the general form of a CLI command:
shmcli command [path-to-target-object] {additional-arguments}
Where,
shmcli — invokes the command-line interface.
5
14 SHM CLI

command — is the action the utility runs.
path-to-target-object — is the list of arguments that denes the target object command applies to.
Command syntax structure
The commands for the Storage Enclosure CLI have a number of mandatory and optional input parameters. Those parameters, in turn, can
also have more than one valid attribute. However, each parameter can accept only one valid value for each run. This section outlines the
symbols used in the syntax of each command in this document and the syntax layout in the SHM CLI help.
Table 1. Command syntax structure
Input Parameter Description
a|b Pipe symbol indicating alternative (“a” or “b”)
italicized-words Input value
[…] Optional input
<> Enclosed input value is required for parameter
Table 2. Parameter list
Parameter Name Description Valid Values
-a Indicates target adapter SAS WWID or Adapter Index
-d Indicates target drive WWN ( World Wide Name), Enclosure Slot Index,
Drawer Slot Index, Serial Number, or Drive OS Path.
-w Indicates target enclosure drawer Drawer Index (0, 1, 2, 3, or 4)
-s Indicates target enclosure slot Enclosure Slot Index
-startDate Target start date StartDate in the format of MM/DD/YY
-endDate Target end date EndDate in the format of MM/DD/YY
-event Type of event to view from the event log EventType (INFO, CRITICAL, ERROR, or WARN)
-count Number of events to view LatestEventCount numeric value (1-1000)
-outputformat Format of output data from shmcli command SupportedOutputFormats (XML, JSON)
-enc Indicates target physical enclosure Enclosure Index or WWN
-emm Indicates target EMM WWN or EMM Index
-file Indicates target rmware le for updating a drive or
EMM
Firmware update le location and name
-outputdir Output directory to place the archived output le Absolute path to the directory of output archive le
SHM CLI 15

Table 3. Description of values for parameters
Description Valid for Parameter
Absolute Path to Firmware File Indicates the absolute lepath to a valid
drive or EMM rmware le
Valid value for the –file parameter
Adapter Index Indicates the enumerated index value for
installed supported HBAs
Valid value for the -a parameter
SAS WWID Indicates the device specic SAS WWID of
the installed supported HBAs
Valid value for the -a parameter
Device ID Enumerated reference value that Indicates a
target drive or EMM
Valid value for the -d and -emm
parameters
Drawer Index Indicates reference value for logical grouping
of drives into drawers
Valid value for the -w parameter
Encl Index (Enclosure Index) Indicates reference value for enclosures
attached to a specied adapter
Valid value for the -enc parameter
WWN (Worldwide Name) Indicates unique value that identies a
unique drive, EMM, or enclosure
Valid value for the -d, -emm, and -enc
parameters
Enclosure Slot Index Reference value that Indicates a target drive Valid value for the -d and-s parameter
Drawer Slot Index Indicates reference value for a drive slot in a
specied drawer
Valid value for the -d parameter
EMM Index (Enclosure Management Module
Index)
Indicates the reference value for EMMs in an
specic enclosure
Valid value for the -emm parameter
StartDate Starting date to view logs in the format:
MM/DD/YY
Valid value for the -startDate parameter
EndDate End date to view logs in the format:
MM/DD/YY
Valid value for the -endDate parameter
EventType Type of event to view (INFO, CRITICAL,
ERROR, or WARN)
Valid value for the -event parameter
LatestEventCount Numeric value between 1–1000 Valid value for the -count parameter
SupportedOutputFormats Supported out le formats: XML, JSON Valid value for the -outputformat
parameter
Serial Number Unique identier for the physical disk drive. Valid value for the -d parameter
Drive OS Path Unique path to drive provided by the OS. Valid value for the -d parameter
NOTE: Ensure the console window is able to t at least 150 characters for each line to view the output properly.
NOTE: The output screenshots shown in the following procedures are examples and may be slightly dierent from the actual
output depending on the version of your Server Hardware Management Software.
Command help
To get a list of all available commands:
16 SHM CLI

shmcli (help | -help | -h)
To get help for a specic command:
shmcli [command] [ -help | -h ]
Identifying installed HBAs
Many SHM CLI commands require a respective adapter as an input parameter. To get the proper values for this parameter, run the
following command:
shmcli list adapters
The following output is displayed:
Figure 2. Running the shmcli command to identify HBAs
Note and record the values displayed in the Adapter# column because this represents the Adapter Index and also the WWID/
SASAddresses column for the respective supported HBAs.
PERC or MegaRAID controllers
The SHM system provides support for drives connected by using a PERC or MegaRAID controller. This functionality is not available by
default. A system library must be copied to the shmcli executable folder (Windows) or an rpm installed (Linux).
• Windows—Copy the storelib.dll le from the {Installation_base_path}\Dell\ServerHardwareManager\Extras\Storelib folder to
the {Installation_base_path}\Dell\ServerHardwareManager\ServerHardwareManagerCLI folder.
• Linux—Install the RPM le located in {Installation_base_path}/dell/ServerHardwareManager/storelib using OS commands.
• ESX—Install the RPM le that will be packaged along with the shmcli utility.
To remove support:
• Windows: Remove the storelib.dll le in the {Installation_base_path}\Dell\ServerHardwareManager\ServerHardwareManagerCLI
folder.
• Linux: Uninstall the storelib RPM installed by using OS commands.
• ESX: Uninstall the storelib RPM installed by using OS commands.
Identifying enclosures and EMMs
Identifying enclosures
For other management actions, you must provide information for a respective enclosure or EMM. These values are presented with respect
to a specic adapter value provided.
To identify the attached enclosures to a specic adapter, run the following command:
shmcli list enclosures -a=<(SASAddress | AdapterIndex)>
Output
SHM CLI 17

For enclosures:
Figure 3. Identifying enclosures
Identifying EMMs
To identify the attached EMMs to a specic adapter, run the following command:
shmcli list emms -a=<(SASAddress | AdapterIndex)>
For EMMs:
Figure 4. Identifying attached EMMs
Note the Enclosure Slot Index and the WWN columns. These values are required for command parameters.
Identifying drawers
Verify the status and number of drives in the drawers of an enclosure by running the following command:
shmcli list drawers -a=<(SASAddress | AdapterIndex)> -enc=<(WWN | EnclIndex)>
Figure 5. Drawer 0 is the top draw or the only drawer for the enclosure.
Updating drives
You can update drive rmware by using the information provided from running other SHM CLI commands. You can view information about
the latest drive rmware for supported drives at Dell.com/support. Dell recommends stopping all I/O between the server and the attached
enclosures containing the drives that you want to update. By default, if the command entered updates multiple drives, the SHM CLI
updates the drives one at a time. If multi argument is entered at the CLI, the SHM CLI updates the drives simultaneously — currently, in
sets of 100.
To update a single drive when if the WWN of the drive is known:
shmcli update drive –d=<(WWN)> -file=<FW.FilePath>
To update all drives visible to a specied adapter:
shmcli update drive -a=<(SASAddress | AdapterIndex)> -file=<FW.FilePath>
To update all the drives in a specied enclosure:
shmcli update drive -a=<(SASAddress | AdapterIndex)> -enc=<(WWN | EnclIndex)> -
file=<FW.FilePath>
To update all the drives in a specied drawer:
shmcli update drive -a=<(SASAddress | AdapterIndex)> -enc=<(WWN | EnclIndex)> -w=<DrawerIndex> -
file=<FW.FilePath>
18 SHM CLI

To update a single drive:
shmcli update drive -d=<(WWN | EnclosureSlotIndex | DrawerSlotIndex | Serial Number | Drive OS
Path)> -file=<FW.FilePath>
A summary of the update process is displayed to you after the command completes running.
NOTE: When attempting to update multiple drives, the specied rmware le is used on all drives within the scope of the
command. Drives compatible with the rmware le are updated while incompatible drives fail gracefully.
NOTE: If the rmware le path contains spaces, enclose the lepath in double quotation marks (“”). For example, –file=“C:
\My Files\my firmware.fwh”
NOTE: Only rmware les with the.fwh extension are supported for updating drives by using the SHM CLI.
Updating EMM rmware
1 Download the latest rmware package from Dell.com/support.
2 Stop all I/O between the server and the attached enclosures containing the EMMs you intend to update.
NOTE: After this update process begins, you may lose access to the drives or enclosures connected to the update target.
The EMM does not respond to commands again until it is back online.
NOTE: If you have more than one storage enclosure in a daisy-chain, Dell recommends that you update the EMMs starting
in the lowest tier of the chain and working back, up to the top enclosure.
3 Run the following command:
shmcli update emm -a=<(SASAddress | AdapterIndex)> -enc=<(WWN | EnclIndex)> -emm=<(WWN |
EMMIndex)> -file=<FW.FilePath>
NOTE: The progress of the rmware transfer is indicated in the console.
4 EMM updates the rmware and restarts.
NOTE: This process may take up to ve minutes.
Identifying drives
When identifying drives, there are other optional parameters that you can include to narrow the scope of the drives from which to obtain
information. You can identify drives from the adapter (all down-chain enclosures attached to a specied HBA), all the drives in a specic
enclosure, or all the drives in a specied drawer in a specied enclosure. To get information about all the drives visible to an adapter, run the
following commands:
To retrieve information about all of the drives on the server:
shmcli list drives
To retrieve information about all of the drives visible to an adapter:
shmcli list drives -a=<(SASAddress | AdapterIndex)>
For all the drives visible to an adapter:
Figure 6. Identifying drives visible to an adapter
SHM CLI 19

To retrieve information about all of the drives in a specic enclosure:
shmcli list drives -a=<(SASAddress | AdapterIndex)> -enc=<(WWN | EnclIndex)>
Output
For all the drives in a specic enclosure:
Figure 7. Identifying drives in a specic enclosure
To retrieve information about all of the drives in a drawer within an enclosure:
shmcli list drives -a=<(SASAddress | AdapterIndex)> -enc=<(WWN | EnclIndex)> -w=<DrawerIndex>
Output
For all the drives in a drawer within an enclosure:
Figure 8. Identifying drives in a drawer within an enclosure
The relevant information to record from the list drives command are the Enclosure Slot Index and the WWN. These values are
required to perform actions on a specic drive such as updating the rmware or making the LED of a drive to blink for identication
purposes.
20 SHM CLI