Dell Inspiron 13 User manual

Inspiron 13
7000 Series
Service Manual
Computer Model: Inspiron 13—7352
Regulatory Model: P57G
Regulatory Type: P57G001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell™and the Dell logo are trademarks
of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2015 - 01
Rev. A00

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools.................................................................................11
After working inside your computer..............................12
Removing the base cover............................................. 13
Procedure................................................................................................13
Replacing the base cover............................................. 15
Procedure................................................................................................15
Removing the battery...................................................16
Prerequisites............................................................................................16
Procedure................................................................................................16
Replacing the battery...................................................18
Procedure................................................................................................18
Post-requisites.........................................................................................18
Removing the memory module..................................... 19
Prerequisites............................................................................................19
Procedure................................................................................................19
Replacing the memory module..................................... 21
Procedure................................................................................................21
Post-requisites........................................................................................22
3

Removing the hard drive..............................................23
Prerequisites........................................................................................... 23
Procedure............................................................................................... 23
Replacing the hard drive.............................................. 26
Procedure............................................................................................... 26
Post-requisites........................................................................................26
Removing the coin-cell battery.................................... 27
Prerequisites........................................................................................... 27
Procedure............................................................................................... 27
Replacing the coin-cell battery.................................... 29
Procedure............................................................................................... 29
Post-requisites........................................................................................29
Removing the wireless card......................................... 30
Prerequisites........................................................................................... 30
Procedure............................................................................................... 30
Replacing the wireless card......................................... 32
Procedure............................................................................................... 32
Post-requisites........................................................................................32
Removing the keyboard daughter-board......................33
Prerequisites........................................................................................... 33
Procedure............................................................................................... 33
Replacing the keyboard daughter-board......................35
Procedure............................................................................................... 35
Post-requisites........................................................................................35
4

Removing the power and volume-buttons board..........36
Prerequisites........................................................................................... 36
Procedure............................................................................................... 36
Replacing the power and volume-buttons board..........39
Procedure............................................................................................... 39
Post-requisites........................................................................................39
Removing the speakers................................................40
Prerequisites........................................................................................... 40
Procedure............................................................................................... 40
Replacing the speakers................................................43
Procedure............................................................................................... 43
Post-requisites........................................................................................43
Removing the touch pad..............................................44
Prerequisites........................................................................................... 44
Procedure............................................................................................... 45
Replacing the touch pad.............................................. 48
Procedure............................................................................................... 48
Post-requisites........................................................................................48
Removing the fan........................................................ 49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
Replacing the fan.........................................................52
Procedure............................................................................................... 52
Post-requisites........................................................................................52
5

Removing the heat sink............................................... 53
Prerequisites........................................................................................... 53
Procedure............................................................................................... 53
Replacing the heat sink................................................55
Procedure...............................................................................................55
Post-requisites........................................................................................55
Removing the I/O board.............................................. 56
Prerequisites...........................................................................................56
Procedure............................................................................................... 56
Replacing the I/O board.............................................. 58
Procedure............................................................................................... 58
Post-requisites........................................................................................58
Removing the power-adapter port...............................59
Prerequisites...........................................................................................59
Procedure............................................................................................... 59
Replacing the power-adapter port................................61
Procedure................................................................................................61
Post-requisites.........................................................................................61
Removing the system board........................................ 62
Prerequisites........................................................................................... 62
Procedure............................................................................................... 62
Replacing the system board.........................................66
Procedure............................................................................................... 66
Post-requisites........................................................................................67
Entering the Service Tag in the BIOS......................................................67
6

Removing the display assembly................................... 68
Prerequisites........................................................................................... 68
Procedure............................................................................................... 68
Replacing the display assembly.....................................71
Procedure................................................................................................ 71
Post-requisites.........................................................................................71
Removing the computer base...................................... 73
Prerequisites........................................................................................... 73
Procedure............................................................................................... 73
Replacing the computer base.......................................75
Procedure............................................................................................... 75
Post-requisites........................................................................................75
Removing the display panel..........................................76
Prerequisites........................................................................................... 76
Procedure................................................................................................77
Replacing the display panel..........................................80
Procedure............................................................................................... 80
Post-requisites........................................................................................80
Removing the display hinges........................................ 81
Prerequisites............................................................................................81
Procedure................................................................................................81
Replacing the display hinges........................................83
Procedure............................................................................................... 83
Post-requisites........................................................................................83
7

Removing the display back-cover and antenna
assembly......................................................................84
Prerequisites........................................................................................... 84
Procedure............................................................................................... 84
Replacing the display back-cover and antenna
assembly......................................................................86
Procedure............................................................................................... 86
Post-requisites........................................................................................86
Removing the camera.................................................. 87
Prerequisites........................................................................................... 87
Procedure............................................................................................... 87
Replacing the camera.................................................. 89
Procedure............................................................................................... 89
Post-requisites........................................................................................89
Removing the Windows-button board......................... 90
Prerequisites...........................................................................................90
Procedure............................................................................................... 90
Replacing the Windows-button board..........................92
Procedure............................................................................................... 92
Post-requisites........................................................................................92
Removing the display cable..........................................93
Prerequisites........................................................................................... 93
Procedure............................................................................................... 93
8

Replacing the display cable..........................................97
Procedure............................................................................................... 97
Post-requisites........................................................................................97
Flashing the BIOS........................................................ 98
Getting help and contacting Dell..................................99
Self-help resources................................................................................. 99
Contacting Dell....................................................................................... 99
9

Before working inside your
computer
CAUTION: To avoid damaging the components and cards, handle them by
their edges and avoid touching pins and contacts.
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
– Windows 8.1: On the Start screen, click or tap the power icon → Shut
down.
– Windows 7: Click or tap Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all cables such as telephone cables, network cables and so on, from
your computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse,
monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
10

WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all
covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the computer, make sure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal
components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, make sure that the ports and
connectors are correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver
• Plastic scribe
11

After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and make sure that no stray screws remain inside your
computer.
2 Connect any external devices, peripherals, and cables you removed before
working on your computer.
3 Replace any media cards, discs, and any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
12

Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
2 Remove the screws that secure the base cover to the computer base.
13

3 Using a plastic scribe, pry the base cover off the computer base.
1 plastic scribe 2 base cover
3 screws (10)
14

Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Procedure
1 Slide the tabs on the base cover into the slots on the computer base and snap
the base cover into place.
2 Replace the screws that secure the base cover to the computer base.
15

Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Remove the screws that secure the battery to the computer base.
2 Remove the hard-drive cable from the routing guides on the battery.
16

3 Lift the battery off the computer base.
1 hard-drive cable 2 screws (2)
3 battery
4 Turn the computer over.
5 Press and hold the power button for 5 seconds to ground the system board.
17

Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Procedure
1 Align the screw holes on the battery with the screw holes on the computer base
and place the battery on the computer base.
2 Route the hard-drive cable through the routing guides on the battery.
3 Replace the screws that secure the battery to the computer base.
Post-requisites
Replace the base cover.
18

Removing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Use your fingertips to carefully spread apart the securing-clips on each end of
the memory-module slot until the memory module pops up.
19

2 Remove the memory module from the memory-module slot.
1 memory module 2 securing clips (2)
3 memory-module slot
20