Dell Precision M65 User manual

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FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\title.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Template Last Updated - 7/01/2005
Dell Precision™
Mobile Workstation M65
User’s Guide

FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\title.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Click the links to the left for information on the features and operation of your computer. For information on
other documentation included with your computer, see "Finding Information" on page 9.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see "Glossary" on page 151.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
®
Windows
®
operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, XPS, OptiPlex, Latitude, PowerEdge, PowerVault,
PowerApp,ExpressCharge, and Dell OpenManage are trademarks of Dell Inc.; Intel, Core, and Pentium are registered trademarks of Intel
Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC
Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc.
has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP04X
February 2006 Rev. A01

Contents 1
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Contents
1 Finding Information
2 About Your Computer
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 Using a Battery
Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Dell™ QuickSet Battery Meter . . . . . . . . . . . . . . . . . . . . . . . 28
Microsoft®Windows®Power Meter . . . . . . . . . . . . . . . . . . . 28
Charge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Low-Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hibernate Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring Power Management Settings . . . . . . . . . . . . . . . . . . . 31
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2Contents
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
4 Using the Keyboard
Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Microsoft®Windows®Logo Key Functions . . . . . . . . . . . . . . . . 34
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Customizing the Touch Pad and Track Stick . . . . . . . . . . . . . . . . 36
Changing the Track Stick Cap . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5 Using Multimedia
Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Volume Control Window . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Volume Control Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6 Using the Display
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Display Resolution and Refresh Rate . . . . . . . . . . . . . . . . . . 39
Dual Independent Display Mode . . . . . . . . . . . . . . . . . . . . . . . . 40
Swapping Primary and Secondary Displays . . . . . . . . . . . . . . . . . . 40
Using the Ambient Light Sensor . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 Using Networks
Physically Connecting to a Network or Broadband Modem . . . . . . . . . . 43
Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Contents 3
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . 44
What You Need to Establish a WLAN Connection . . . . . . . . . . . . . 44
Checking Your Wireless Network Card. . . . . . . . . . . . . . . . . . . 44
Setting Up a New WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Connecting to a Wireless Local Area Network. . . . . . . . . . . . . . . 46
Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet
47
Mobile Broadband or Wireless Wide Area Network (WWAN). . . . . . . . . 48
What You Need to Establish a Mobile Broadband Network Connection . 48
Checking Your Mobile Broadband Network Card . . . . . . . . . . . . . 48
Connecting to a Mobile Broadband Network . . . . . . . . . . . . . . . 48
Enabling/Disabling the Dell Mobile Broadband Network Card. . . . . . . 49
Managing Your Network Settings Through the Dell QuickSet Location Profiler 49
Dell™ Wi-Fi Catcher™ Network Locator . . . . . . . . . . . . . . . . . . . . 49
Internet Connection Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . 50
8 Using Cards
Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Extended Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing a PC Card or ExpressCard. . . . . . . . . . . . . . . . . . . . . . . 51
PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
ExpressCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing a Card or Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9 Securing Your Computer
Security Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
About Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing a Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using a Primary/System Password . . . . . . . . . . . . . . . . . . . . . 57
Using an Administrator Password . . . . . . . . . . . . . . . . . . . . . 58

4Contents
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Using a Hard Drive Password . . . . . . . . . . . . . . . . . . . . . . . 58
Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . . . . . . . . . . 59
Enabling the TPM Feature . . . . . . . . . . . . . . . . . . . . . . . . . 59
Security Management Software. . . . . . . . . . . . . . . . . . . . . . . . . 59
Activating the Security Management Software . . . . . . . . . . . . . . 60
Using the Security Management Software. . . . . . . . . . . . . . . . . 60
Computer Tracking Software . . . . . . . . . . . . . . . . . . . . . . . . . . 60
If Your Computer Is Lost or Stolen . . . . . . . . . . . . . . . . . . . . . . . . 60
10 Troubleshooting
Dell Technical Update Service . . . . . . . . . . . . . . . . . . . . . . . . . 63
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 63
Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . . . . . 63
Starting the Dell Diagnostics From the Drivers and Utilities CD . . . . . . 64
Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 64
Dell Support Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Accessing the Dell Support Utility . . . . . . . . . . . . . . . . . . . . . 66
Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . . . . . 66
Double-Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . 66
Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . 67
Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . . . 68
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
External Keyboard problems . . . . . . . . . . . . . . . . . . . . . . . . 73
Unexpected characters. . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 73
The computer does not start up . . . . . . . . . . . . . . . . . . . . . . 74
The computer stops responding . . . . . . . . . . . . . . . . . . . . . . 74

Contents 5
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
A program stops responding or crashes repeatedly . . . . . . . . . . . . 74
A program is designed for an earlier Microsoft® Windows® operating system 74
A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 74
Other software problems . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Mobile Broadband Network . . . . . . . . . . . . . . . . . . . . . . . . 76
PC Card or ExpressCard Problems. . . . . . . . . . . . . . . . . . . . . . . . 77
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Ensuring Sufficient Power for Your Computer . . . . . . . . . . . . . . . 78
Docking Power Considerations. . . . . . . . . . . . . . . . . . . . . . . 78
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 79
No sound from integrated speakers . . . . . . . . . . . . . . . . . . . . 79
No sound from external speakers . . . . . . . . . . . . . . . . . . . . . 80
No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 80
Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80
Video and Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 81
If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 81
If only part of the display is readable . . . . . . . . . . . . . . . . . . . . 82
11 System Setup Program
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Viewing the System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . 83
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Commonly Used Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Changing the Boot Sequence. . . . . . . . . . . . . . . . . . . . . . . . 84
Changing COM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Enabling the Infrared Sensor . . . . . . . . . . . . . . . . . . . . . . . . 85

6Contents
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
12 Traveling With Your Computer
Identifying Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Packing the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Traveling by Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
13 Reinstalling Software
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . 89
Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . . 91
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Microsoft Windows XP System Restore . . . . . . . . . . . . . . . 91
Using the Operating System CD. . . . . . . . . . . . . . . . . . . . . . . 93
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
14 Adding and Replacing Parts
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 95
Before Working Inside Your Computer . . . . . . . . . . . . . . . . . . . 95
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . . . . . . . 98
Media Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing the Device Security Screw . . . . . . . . . . . . . . . . . . . 98
Removing and Installing Media Bay Devices. . . . . . . . . . . . . . . . 99
Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Contents 7
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Subscriber Identity Module (SIM) Card . . . . . . . . . . . . . . . . . . . . 107
Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Wireless Local Area Network (WLAN) Cards . . . . . . . . . . . . . . 108
Mobile Broadband Cards . . . . . . . . . . . . . . . . . . . . . . . . . 109
Internal Card With Bluetooth®Wireless Technology. . . . . . . . . . . . . 111
Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
15 Dell™ QuickSet
16 Specifications
17 Getting Help
Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . 126
Support Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . 127
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
18
19 Appendix
Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Computer, Keyboard, and Display . . . . . . . . . . . . . . . . . . . . 147
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

8Contents
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Macrovision Product Notice. . . . . . . . . . . . . . . . . . . . . . . . . . 148
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151