Dell XPS 710 User manual

Dell™XPS™710ServiceManual
AboutYourXPSComputer
BeforeYouBegin
RemovingtheComputerCover
TechnicalOverview
RemovingandInstallingParts
ReplacingtheComputerCover
AdvancedTroubleshooting
SystemSetup
TechnicalSpecifications
Model DCDO
Notes, Notices, and Cautions
IfyoupurchasedaDell™n-Series computer, any references in this document to Microsoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2006DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell XPS are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows
are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
September2006Rev.A00
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

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About Your XPS Computer
Dell™XPS™700ServiceManual
Front View
Back View
Front View
1
front I/O
connectors
Plug USB and other devices into the appropriate connectors (see Front
I/O Connectors).
2
3.5-inch drive
bays (2)
Can hold an optional Media Card Reader or floppy drive.
3-
6
5.25-inch drive
bays (4)
Can hold a CD/DVD drive, or a SATA hard drive in a 5.25-inch drive bay
carrier.

NOTE: The hard-drive carrier is only for use in the 5.25-inch drive bays.
The floppy-drive/Media Card Reader and hard-drive carriers are not
interchangeable.
7
front panel
LEDs (4)
Multi-colored lights provide illumination for the front of the computer.

NOTE: The color of the front panel LEDs can be adjusted in system
setup (see System Setup).
8
CD/DVD drive
tray eject
button (4)
Use to eject the drive tray of a CD/DVD drive.

NOTE: The CD/DVD drive tray eject button is not a handle. The self-
tending doors open automatically when the eject button is pressed
and the drive tray is ejected.
9
front panel
LEDs (4)
Multi-colored lights provide illumination for the front of the computer.

NOTE: The color of the front panel LEDs can be adjusted in system
setup (see System Setup).
10
power button
Press to turn on the computer.

NOTE: The power button can also be used to wake the system or to
place it into a power-saving state (see "Power Management" in your
NOTICE: To avoid losing data, do not use the power button to
turn off the computer. Instead, perform an operating system
shutdown.


Front I/O Connectors
Back View
Owner's Manual).
11
power light
The power light illuminates and blinks or remains solid to indicate
different states:
¡No light —The computer is turned off.
¡Steady green —The computer is in a normal operating
state.
¡Blinking green —The computer is in a power-saving
state.
¡Steady amber —There may be a problem with an
installed device.
¡Blinking amber —An internal power problem may exist.
12
computer stand
Attach the computer stand to provide stability to the system.

CAUTION: The computer stand should be installed at all times
to ensure maximum system stability. Failure to install the
stand could result in the computer tipping over, potentially
resulting in bodily injury or damage to the computer.
1
microphone
connector
Use the microphone connector to attach a personal computer microphone
for voice or musical input into a sound or telephony program.
2
headphone
connector
Use the headphone connector to attach headphones.
3
diagnostic
lights (4)
Use the sequence of these diagnostics lights to help troubleshoot a
problem with your computer (see Diagnostic Lights).
4
hard-drive
activity light
The hard drive light is on when the computer reads data from or writes
data to the hard drive. The light may also be on when a device such as
your CD player is operating.
5
network link
light
The network link light is on when a good connection exists between a
network and the computer.
6
USB 2.0
connectors (2)
Use the front USB connectors for devices that you connect occasionally,
such as flash memory keys, cameras, or bootable USB devices. For more
information on bootable USB devices see Boot Sequence.
It is recommended that you use the back USB connectors for devices that
typically remain connected, such as printers and keyboards.
7
IEEE 1394
connector
Use the IEEE 1394 connector for high-speed data devices such as digital
video cameras and external storage devices.


Back I/O Connectors
1
power connector
Insert the power cable. The appearance of this connector may differ
from what is pictured.
2
back panel LEDs
(2)
Multi-colored lights provide illumination for the I/O panel on the back of
the computer.

NOTE: The color of the back panel LEDs can be adjusted in system
setup (see System Setup).
3
back I/O
connectors
Plug serial, USB, and other devices into the appropriate connectors
(see Back I/O Connectors).
4
card slots
Access connectors for any installed PCI or PCI Express cards.

NOTE: Some connector slots support full-length cards.
1
link integrity light
lGreen —A good connection exists between a 10-Mbps
network and the computer.
lOrange —A good connection exists between a 100-Mbps
network and the computer.
lYellow —A good connection exists between a 1000-Mbps (1-
Gbps) network and the computer.
lOff —The computer is not detecting a physical connection to
the network.
2
network adapter
connector

NOTICE: Do not plug a telephone cable into the network adapter
connector.
Use the network adapter connector to attach your computer to a
network or broadband device. Connect one end of a network cable
to either a network jack or your network or broadband device, and
then connect the other end of the network cable to the network
adapter connector on your computer. A click indicates that the
network cable has been securely attached.
On computers with an additional network connector card, use the

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
connectors on the card and on the back of the computer when
setting up multiple network connections (such as a separate intra-
and extranet).

NOTE: It is recommended that you use Category 5 wiring and
connectors for your network. If you must use Category 3 wiring,
force the network speed to 10 Mbps to ensure reliable operation.
3
network activity
light
Flashes a yellow light when the computer is transmitting or receiving
network data. A high volume of network traffic may make this light
appear to be in a steady "on" state.
4
keyboard
connector
Plug a standard PS/2 keyboard into the purple keyboard connector.
Turn off the computer and any attached devices before you connect
a keyboard to the computer. If you have a USB keyboard, plug it into
a USB connector.
5
mouse connector
Plug a standard PS/2 mouse into the green mouse connector. Turn
off the computer and any attached devices before you connect a
mouse to the computer. If you have a USB mouse, plug it into a USB
connector.
6
side surround
sound connector
Use the (silver) side surround connector to attach additional
speakers.
7
center
subwoofer/LFE
connector
Use the (orange) subwoofer connector to attach a single subwoofer.

NOTE: The LFE (Low Frequency Effects) Audio channel, found in
digital surround sound audio schemes, carries only low frequency
information of 80 Hz and below. The LFE channel drives a subwoofer
to provide extremely low bass extension. Systems not using
subwoofers can shunt the LFE information to the main speakers in
the surround sound setup.
8
surround sound
connector
Use the (black) surround sound connector to attach multichannel-
capable speakers.
9
line-in connector
Use the (blue) line-in connector to attach a record/playback device
such as a cassette player, CD player, or VCR.
On computers with a sound card, use the connector on the card.
10
line-
out/headphone
connector
Use the (green) line-out connector to attach headphones and
speakers with integrated amplifiers.
On computers with a sound card, use the connector on the card.
11
microphone
connector
Use the (pink) microphone connector to attach a personal computer
microphone for voice or musical input into a sound or telephony
program.
12
S/PDIF connector
Use the S/PDIF connector to transmit digital audio without going
through an analog audio conversion process.
13
serial connector
Connect a serial device, such as a handheld device, to the serial
port. If necessary, the address for this port can be modified through
system setup (see System Setup).
14
USB 2.0
connectors (6)
Use the back USB connectors for devices that typically remain
connected, such as printers and keyboards.

NOTE: It is recommended that you use the front USB connectors for
devices that you connect occasionally, such as flash memory keys,
cameras, or bootable USB devices.
15
IEEE 1394
connector
Use the IEEE 1394 connector for high-speed data devices such as
digital video cameras and external storage devices.

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Advanced Troubleshooting
Dell™XPS™700ServiceManual
Power Lights
Diagnostic Lights
Beep Codes
System Messages
Dell Diagnostics
Power Lights

The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:
lIf the power light is green and the computer is not responding, see Diagnostic Lights.
lIf the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
lIf the power light is off, the computer is either turned off or is not receiving power.
¡Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
¡If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned
on.
¡Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
¡Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
¡Ensure that the main power cable and front panel cable are securely connected to the system board (see System Board Components).
lIf the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.
¡Ensure that the voltage selection switch is set to match the AC power at your location, if applicable.
¡Ensure that the processor power cable is securely connected to the system board (see System Board Components).
lIf the power light is steady amber, a device may be malfunctioning or incorrectly installed.
¡Remove and then reinstall the memory modules (see Memory).
¡Remove and then reinstall any cards (see Cards).
lEliminate interference. Some possible causes of interference are:
¡Power, keyboard, and mouse extension cables
¡Too many devices on a power strip
¡Multiple power strips connected to the same electrical outlet
Diagnostic Lights

To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel (see Front View). When the computer starts normally,
the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: After the computer completes POST, all four lights turn off before booting to the operating system.

LightPattern

Problem Description

Suggested Resolution
The computer is in a normal off
condition or a possible pre-BIOS
failure has occurred.
The diagnostic lights are not lit
after the system successfully
boots to the operating system.
lPlug the computer into a working electrical outlet (see "Power Problems" in your Owner's
Manual).
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).
A possible processor failure has
occurred.
lReseat the processor (see Processor).
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).

Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies
a problem. For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you
that the computer encountered a memory problem.
Reseating the memory modules may correct the following beep code errors. If the problem persists, see "Contacting Dell" in your Owner's Manual for
instructions on obtaining technical assistance.
If you experience any of the following beep code errors, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.
Memory modules are detected,
but a memory failure has
occurred.
lIf two or more memory modules are installed, remove the modules (see Removing Memory), then
reinstall one module (see Installing Memory) and restart the computer. If the computer starts
normally, continue to install additional memory modules (one at a time) until you have identified a
faulty module or reinstalled all modules without error.
lIf available, install working memory of the same type into your computer (see Installing Memory).
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).
A possible graphics card failure
has occurred.
lReseat any installed graphics cards (see Cards).
lIf available, install a working graphics card into your computer.
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).
A possible floppy drive or hard
drive failure has occurred.
Reseat all power and data cables.
A possible USB failure has
occurred.
Reinstall all USB devices and check all cable connections.
No memory modules are
detected.
lIf two or more memory modules are installed, remove the modules (see Removing Memory), then
reinstall one module (see Installing Memory) and restart the computer. If the computer starts
normally, continue to install additional memory modules (one at a time) until you have identified a
faulty module or reinstalled all modules without error.
lIf available, install working memory of the same type into your computer (see Installing Memory).
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).
Memory modules are detected,
but a memory configuration or
compatibility error has occurred.
lEnsure that no special requirements for memory module/connector placement exist (see
Memory).
lEnsure that the memory you are using is supported by your computer (see Memory).
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).
A possible expansion card failure
has occurred.
1. Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting
the computer (see Removing PCI and PCI Express Cards).
2. If the problem persists, reinstall the card you removed, then remove a different card and restart
the computer.
3. Repeat this process for each expansion card installed. If the computer starts normally,
troubleshoot the last card removed from the computer for resource conflicts (see "Resolving
Software and Hardware Incompatibilities" in your Owner's Manual).
4. If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).
Another failure has occurred.
lEnsure that all hard drive and CD/DVD drive cables are properly connected to the system board
(see System Board Components).
lIf there is an error message on the screen identifying a problem with a device (such as the
floppy drive or hard drive), check the device to make sure it is functioning properly.
lIf the operating system is attempting to boot from a device (such as the floppy drive or CD/DVD
drive); check system setup (see System Setup) to ensure the boot sequence is correct for the
devices installed on your computer.
lIf the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual).

Code

Cause
1-3-1 through 2-4-4
Memory not being properly identified or used
4-3-1
Memory failure above address 0FFFFh

Code

Cause
1-1-2
Microprocessor register failure
1-1-3
NVRAM
1-1-4
ROM BIOS checksum failure
1-2-1
Programmable interval timer
1-2-2
DMA initialization failure
1-2-3
DMA page register read/write failure
3-1-1
Slave DMA register failure
3-1-2
Master DMA register failure

System Messages
3-1-3
Master interrupt mask register failure
3-1-4
Slave interrupt mask register failure
3-2-2
Interrupt vector loading failure
3-2-4
Keyboard Controller Test failure
3-3-1
NVRAM power loss
3-3-2
NVRAM configuration
3-4-1
Screen initialization failure
3-4-2
Screen retrace failure
4-2-1
No time tick
4-2-2
Shutdown failure
4-2-3
Gate A20 failure
4-2-4
Unexpected interrupt in protected mode
4-3-3
Timer-chip counter 2 failure
4-3-4
Time-of-day clock stopped
4-4-1
Serial or parallel port test failure
4-4-4
Cache test failure
NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running
when the message appeared.

Message

Possible Cause

Corrective Action
8042 Gate-A20
error
The keyboard controller
failed its test.
If you receive this message after you make
changes in the system setup program,
enter the system setup program and
restore the original value(s).
Address Line
Short!
An error in the address
decoding circuitry in the
memory has occurred.
Reseat the memory modules (see Memory).
C: Drive Error
C: Drive
Failure
The hard drive is not
working or is not configured
correctly.
Ensure that the hard drive is installed
correctly in the computer (see Hard Drive)
and defined correctly in the system setup
program (see System Setup).
Cache Memory
Bad, Do Not
Enable Cache
The cache memory is not
operating.
See "Contacting Dell" in your Owner's
Manual for instructions on obtaining
technical assistance.
CH-2 Timer
Error
An error is occurring on the
timer on the system board.
See "Contacting Dell" in your Owner's
Manual for instructions on obtaining
technical assistance.
CMOS Battery
State Low
CMOS Checksum
Failure
CMOS System
Options Not Set
CMOS Display
Type Mismatch
CMOS Memory
Size Mismatch
CMOS Time and
Date Not Set
The system configuration
information in the system
setup program is incorrect
or the battery charge may
be low.
Enter the system setup program (see
Entering System Setup), verify the system
configuration, and then restart the
computer.
Diskette Boot
Failure
Drive A or B is present but
has failed the BIOS POST.
Ensure that the drive is installed correctly
in the computer (see Drives) and defined
correctly in the system setup program (see
System Setup). Check the interface cable at
both ends.
DMA Error
DMA 1 Error
DMA 2 Error
Error in the DMA controller
on the system board.
The keyboard or system board may need to
be replaced.
FDD Controller
Failure
The BIOS cannot
communicate with the floppy
drive or hard drive
Ensure that the floppy drive or the hard
drive is installed correctly in the computer
(see Drives) and defined correctly in the

Dell Diagnostics


When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" in your Owner's Manual and run the Dell Diagnostics before you
contact Dell for technical assistance.
Run Dell Diagnostics from your hard drive or from the Drivers and Utilities CD (ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1. Turn on (or restart) your computer.

2. When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft®Windows®desktop, then shut down your
computer and try again.

3. At the Boot Device Menu, use the up-and down-arrow keys or press the appropriate number on the keyboard to highlight Boot to Utility Partition,
and then press <Enter>.

4. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics
Main Menu).

5. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

6. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

Starting the Dell Diagnostics From the Drivers and Utilities CD

HDD Controller
Failure
controller.
system setup program (see System Setup).
Check the interface cable at both ends.
INTR1 Error
INTR2 Error
An interrupt channel on the
system board failed to
POST.
The keyboard or system board may need to
be replaced.
Invalid Boot
Diskette
The operating system
cannot be located on drive A
or drive C.
Enter the system setup program (see
Entering System Setup) and confirm that
drive A or drive C is properly identified.
Keyboard Error
The BIOS has detected a
stuck key.
Ensure that nothing is resting on the
keyboard; if a key appears to be stuck,
carefully pry it up. If the problem persists,
you may need to replace the keyboard.
KB/Interface
Error
An error occurred with the
keyboard connector.
Ensure that nothing is resting on the
keyboard; if a key appears to be stuck,
carefully pry it up. If the problem persists,
you may need to replace the keyboard.
No ROM Basic
The operating system
cannot be located on drive A
or drive C.
Enter the system setup program (see
Entering System Setup) and confirm that
drive A or drive C is properly identified.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: The Dell Diagnostics only operate on Dell computers.
NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release
<F12> in even intervals to open the Boot Device Menu.
NOTE: If at any time a message appears stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and
Utilities CD (see Starting the Dell Diagnostics From the Drivers and Utilities CD).
NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot
sequence specified in system setup.
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

1. Turn on your computer.

2. Press the eject button on the front of the computer (see Front View) to open the drive tray.

3. Place the Drivers and Utilities CD in the center of the drive tray, then press the eject button or gently push on the tray to close it.

4. Restart the computer.

5. When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

6. At the Boot Device Menu, use the up-and down-arrow keys or press the appropriate number on the keyboard to highlight Onboard or USB CD-ROM,
and then press <Enter>.

7. At the CD-ROM Startup Menu, use the up-and down-arrow keys or press the appropriate number on the keyboard to highlight Boot from CD-ROM,
and then press <Enter>.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

8. Press <1> to select the Dell Diagnostics.

9. At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface).

10. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics
Main Menu).

11. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

12. Remove the Drivers and Utilities CD, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

Dell Diagnostics Main Menu
The following tests can be run from the Dell Diagnostics Main Menu:
For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" in your
Owner's Manual).
The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:
NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure,
press and release <F12> in even intervals until the Boot Device Menu appears.
NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot
sequence specified in system setup.
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

Option

Function
Express Test
Performs a quick test of system devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test
first to increase the possibility of tracing the problem quickly.
Extended
Test
Performs a thorough check of system devices. The test typically takes an hour or more and peridocially requires your input to answer specific
questions.
Custom Test
Tests a specific device in the system and can be used to customize the tests you want to run.
Symptom
Tree
Lists a number of common symptoms and allows you to select a test based on the symptom of the problem you are having.
NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

Tab

Function
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and the problem description.
Help
Describes the test and any requirements for running the test.
Configuration
Displays the hardware configuration for the selected device.

Back to Contents Page

(Custom Test
only)
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it
displays the information in the device list in the left pane of the screen.

NOTE: The device list may not display the names of all the components installed on your computer or all devices attached to your
computer.
Parameters
(Custom Test
only)
Allows you to customize the test, if applicable, by changing the test settings.

Back to Contents Page
Before You Begin
Dell™XPS™700ServiceManual
Getting Started
Getting Started
This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that a
component can be replaced by performing the removal procedure in reverse order.

Recommended Tools
The procedures in this document may require one or more of the following tools:
lSmall flat-blade screwdriver
lPhillips screwdriver
lFlash BIOS update (see the Dell support website at support.dell.com)

Preparing to Work Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.




1. Ensure that the work surface is level and protected to prevent either the surface or the computer from being scratched.

2. Turn off the computer and all attached devices:
a. Click Start, then click Turn Off Computer.
b. In the Turn off computer window, click Turn off.
The computer performs a shutdown of the operating system, and then turns off.

3. Disconnect the computer and all attached devices from their electrical outlets.

4. Disconnect all external cables from the computer.

5. Carefully, lift the rear of the computer and rotate the stabilizing feet into the closed position.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power strip, or convenience receptacle. The
total ampere rating of all products plugged into an electrical outlet, power strip, or other receptacle should not exceed 80 percent of the branch
circuit rating.
CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and
always lift correctly to avoid injury; avoid bending over while lifting.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not
covered by your warranty.
NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface on the computer chassis.
NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card. Instead, hold a card by its edges or by its metal
mounting bracket. Hold a component such as a microprocessor by its edges, not by its pins.
NOTICE: When disconnecting a cable, pull on the cable's connector or its strain-relief loop, not on the cable itself. Some cables have connectors with
locking tabs; before disconnecting this type of cable, press inward on the locking tabs to release the connector. When connecting or disconnecting a
cable, ensure that the connectors are correctly oriented and aligned to avoid damage to the connector and/or the connector's pins.
NOTICE: To avoid losing data, save any work in progress and exit all open programs before turning off your computer.
NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system,
press and hold the power button for 4 seconds.
NOTICE: When disconnecting a network cable, first unplug the cable from your computer and then unplug it from the network port or device.


6. With the help of an assistant, carefully lay the computer down on a flat surface with the computer cover facing up.
Back to Contents Page


Back to Contents Page
Removing the Computer Cover
Dell™XPS™700ServiceManual



1. Follow the procedures in Before You Begin.

2. Pull back on the cover release latch.

3. With the cover release latch pulled back, grip the sides of the cover, then pivot the top of the cover up and away from the computer.

4. Slide the cover forward and up to remove it from the hinge slots, then set it aside in a secure and protected location.
Back to Contents Page

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface on the computer chassis.
NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk top space.
1
computer cover
2
cover release latch
3
cover hinge tabs
4
stabilizing feet (closed)





Back to Contents Page
Replacing the Computer Cover
Dell™XPS™700ServiceManual




1. Ensure that all cables are connected, and fold cables out of the way.

2. Ensure that no tools or extra parts are left inside the computer.

3. Pivot the cover down and into position.

4. Press down on the cover until it clicks into place.

5. With the help of an assistant, carefully set the computer upright.

6. Carefully, lift the rear of the computer and rotate the stabilizing feet outward into the open position.

7. Connect your computer and devices to electrical outlets, and turn them on.
Back to Contents Page

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and
always lift correctly to avoid injury; avoid bending over while lifting.
CAUTION: The computer stand should be installed at all times to ensure maximum system stability. Failure to install the stand could result in the
computer tipping over, potentially resulting in bodily injury or damage to the computer.
NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface on the computer chassis.
NOTE: The computer cover should easily snap into place; however, if necessary, pull back on the cover release latch until the cover is completely
closed, then slide the release latch forward to secure the cover.
1
computer cover
2
cover hinge tabs
3
hinge slots
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.

Back to Contents Page
Removing and Installing Parts
Dell™XPS™700ServiceManual
Before You Begin
Removing the Computer Cover
Memory
Cards
Drives
Hard Drive
Drive Panel
Floppy Drive
Media Card Reader
CD/DVD Drive
Processor Airflow Shroud
Processor
Battery
Removing the Computer Stand
Replacing the Computer Cover
Before You Begin
This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that a
component can be replaced by performing the removal procedure in reverse order.

Recommended Tools
The procedures in this document may require one or more of the following tools:
lSmall flat-blade screwdriver
lPhillips screwdriver
lFlash BIOS update (see the Dell support website at support.dell.com)

Preparing to Work Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.




1. Ensure that the work surface is level and protected to prevent either the surface or the computer from being scratched.

2. Turn off the computer and all attached devices:
a. Click Start, then click Turn Off Computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power strip, or convenience receptacle. The
total ampere rating of all products plugged into an electrical outlet, power strip, or other receptacle should not exceed 80 percent of the branch
circuit rating.
CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and
always lift correctly to avoid injury; avoid bending over while lifting.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not
covered by your warranty.
NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface on the computer chassis.
NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card. Instead, hold a card by its edges or by its metal
mounting bracket. Hold a component such as a microprocessor by its edges, not by its pins.
NOTICE: When disconnecting a cable, pull on the cable's connector or its strain-relief loop, not on the cable itself. Some cables have connectors with
locking tabs; before disconnecting this type of cable, press inward on the locking tabs to release the connector. When connecting or disconnecting a
cable, ensure that the connectors are correctly oriented and aligned to avoid damage to the connector and/or the connector's pins.
NOTICE: To avoid losing data, save any work in progress and exit all open programs before turning off your computer.

b. In the Turn off computer window, click Turn off.
The computer performs a shutdown of the operating system, and then turns off.

3. Disconnect the computer and all attached devices from their electrical outlets.

4. Disconnect all external cables from the computer.

5. Carefully, lift the rear of the computer and rotate the stabilizing feet into the closed position.

6. With the help of an assistant, carefully lay the computer down on a flat surface with the computer cover facing up.
Removing the Computer Cover



1. Follow the procedures in Before You Begin.

2. Pull back on the cover release latch.

3. With the cover release latch pulled back, grip the sides of the cover, then pivot the top of the cover up and away from the computer.

4. Slide the cover forward and up to remove it from the hinge slots, then set it aside in a secure and protected location.

Inside View of Your Computer
NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system,
press and hold the power button for 4 seconds.
NOTICE: When disconnecting a network cable, first unplug the cable from your computer and then unplug it from the network port or device.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface on the computer chassis.
NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk top space.
1
computer cover
2
cover release latch
3
cover hinge tabs
4
stabilizing feet (closed)






System Board Components
1
CD/DVD drive bays (4)
2
floppy drive/media card reader
3
hard drive bays (4)
4
card fan
5
front fan


1
white memory module connectors
(DIMM_1-2)
2
black memory module
connectors (DIMM_3-
4)
3
hard drive fan
connector
(FAN_HDD)
4
IDE drive connector (IDE)
5
front I/O panel
connector
(FRONTPANEL)
6
back LED connector
7
FlexBay connector (INT_USB)
8
main power
connector (POWER1)
9
SATA connectors
(SATA0-5)
10
front USB connector (FRNT_USB)
11
front panel 1394
connector (FP1394)
12
PCI-Express x1 card
slot (SLOT1)

NOTE: This slot is
not available in the

Memory
You can increase your computer memory by installing memory modules on the system board.
Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see Memory.

DDR2 Memory Overview
lDDR2 memory modules should be installed in pairs of matched memory size and speed. If the DDR2 memory modules are not installed in matched pairs,
the computer will continue to operate, but with a slight reduction in performance. See the label on the upper-right or upper-left corner of the module to
determine the module's capacity.
The recommended memory configurations are:
¡A pair of matched memory modules installed in DIMM connectors 1 and 2
or
¡A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4
lIf you install mixed pairs of PC2-4300 (DDR2 533-MHz) and PC2-5300 (DDR2 667-MHz) memory, the modules function at the speed of the slowest
module installed.
lBe sure to install a single memory module in DIMM connector 1, the connector closest to the processor, before you install modules in any other
connector.
.
dual-graphics
configuration
13
PCI-Express x16 card slot (SLOT2)
14
PCI card slot (SLOT3)

NOTE: This slot is not
available in the dual-
graphics configuration
15
PCI-Express x16
card slot (SLOT4)
16
PCI card slot (SLOT5)
17
PCI card slot (SLOT6)
18
PCI-Express x8 card
slot (SLOT7)
19
RTC reset jumper (RTCRST)
20
battery socket
(BATTERY)
21
password jumper
(PASSWORD)
22
power connector (POWER2)
23
floppy drive (DSKT)
24
card cage fan
connector
(FAN_CAGE)
25
processor fan connector
(FAN2_CPU)

NOTICE: The FAN2_CPU connector
is not currently used on this
system and is reserved for future
use. Do not attach the primary
CPU fan to the FAN2_CPU
connector.
26
primary processor
(CPU)
27
processor fan
connector
(FAN1_CPU)
NOTE: Always install DDR2 memory modules in the order indicated on the system board.
NOTICE: Do not install ECC memory modules.


Addressing Memory Configurations
If you are using a 32-bit operating system such as Microsoft®Windows®XP, your computer will support a maximum of 4 GB of memory. If you are using a 64-
bit operating system, your computer will support a maximum of 8 GB (2-GB DIMMs in each of the four slots) of memory.

Installing Memory


1. Follow the procedures in Before You Begin.

2. Remove the computer cover (see Removing the Computer Cover).

3. Press out the securing clip at each end of the memory module connector.

4. Align the notch on the bottom of the module with the crossbar in the connector.
A
matched pair of modules in DIMM connectors 1 and 2 (white securing
clips)
B
matched pair of memory modules in DIMM connectors 3 and 4 (black securing
clips)
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that
you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.
Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM
connectors 3 and 4.
NOTE: Memory purchased from Dell is covered under your computer warranty.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface on the computer chassis.
1
memory connector closest to processor
2
securing clips (2)
3
memory connector