Dell XPS DC01L User manual

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Dell™ XPS™ 420 Owner’s Manual
Model DC01L
book.book Page 1 Tuesday, November 27, 2007 10:29 AM

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
If you purchased a Dell™ n Series computer, any references in this document to
Microsoft
®
Windows
®
operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, XPS, Dell TravelLite, the Dell Media Xcelerator,
Yours Is Here, and StrikeZone are trademarks of Dell Inc.; Intel, Pentium,Intel Core 2 Extreme , Intel
Core 2 Duo, Intel Core 2 Quad, Intel SpeedStep, and Intel ViiV are either trademarks or registered
trademarks of Intel Corporation; Microsoft, Windows, Windows Vista, Outlook, SideShow,and the
Windows Vista Start button are either trademarks or registered trademarks of Microsoft Corporation
intheUnitedStatesand/orothercountries;Blu-rayDiscisatrademarkoftheBlu-rayDiscAssociation;
Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model DC01L
November 2007 P/N GX404 Rev. A01
book.book Page 2 Tuesday, November 27, 2007 10:29 AM

Contents 3
Contents
Finding Information . . . . . . . . . . . . . . . . . . . 11
1 Setting Up and Using Your Computer . . . 15
Front and Back View of the Computer . . . . . . . . . 15
Front View . . . . . . . . . . . . . . . . . . . . . 15
Front I/O Connectors . . . . . . . . . . . . . . . . 18
Back View . . . . . . . . . . . . . . . . . . . . . 19
Back I/O Connectors . . . . . . . . . . . . . . . . 20
Installing Your Computer in an Enclosure . . . . . . . 22
Connecting Monitors . . . . . . . . . . . . . . . . . . 24
Connecting a Monitor (Without an Adapter) . . . . 25
Connecting a Monitor (With an Adapter) . . . . . 26
Connecting Two or More Monitors . . . . . . . . 28
Connecting a TV . . . . . . . . . . . . . . . . . . 29
Changing the Display Settings . . . . . . . . . . . 30
About Your RAID Configuration . . . . . . . . . . . . . 30
RAID Level 0 Configuration . . . . . . . . . . . . . 30
RAID Level 1 Configuration . . . . . . . . . . . . . 31
Configuring Your Computer for RAID . . . . . . . . 32
Using the Intel®RAID Option ROM Utility . . . . . 33
Using the Intel®Application Accelerator . . . . . 36
Dell DataSafe (Optional) . . . . . . . . . . . . . . . . 41
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4Contents
Intel®Viiv™ Technology (Optional) . . . . . . . . . . . 41
Using Intel Viiv Quick Resume
Technology (QRT) . . . . . . . . . . . . . . . . . . 41
Enabling the QRT Feature in System Setup . . . . 42
Enabling the QRT Feature in the Operating
System . . . . . . . . . . . . . . . . . . . . . . . 42
Using Multimedia . . . . . . . . . . . . . . . . . . . . 42
Playing CDs or DVDs . . . . . . . . . . . . . . . . 42
Copying Media . . . . . . . . . . . . . . . . . . . . . . 44
How to Copy a CD or DVD . . . . . . . . . . . . . 44
How to Copy a Blu-ray Disc™ (BD) Media . . . . . 45
Using Blank CDs and DVDs . . . . . . . . . . . . 45
Helpful Tips . . . . . . . . . . . . . . . . . . . . . 46
Using a Media Card Reader . . . . . . . . . . . . . . 47
Understanding the Media Xcelerator™ (Optional) . . . 49
Understanding Windows®SideShow™ and the
LCD display . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring the LCD display . . . . . . . . . . . . 51
Adding Gadgets To LCD Display Menu . . . . . . . 51
Setting Up a Printer . . . . . . . . . . . . . . . . . . . 52
Printer Cable . . . . . . . . . . . . . . . . . . . . 52
Connecting a USB Printer . . . . . . . . . . . . . 52
Connecting to the Internet . . . . . . . . . . . . . . . . 54
Setting Up Your Internet Connection . . . . . . . . 54
Network Setup Wizard . . . . . . . . . . . . . . . . . 55
Transferring Information to a New Computer . . . . . . 56
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Contents 5
Power Management Options in Windows Vista . . . . 56
Sleep Mode . . . . . . . . . . . . . . . . . . . . 56
Hybrid Sleep . . . . . . . . . . . . . . . . . . . . 56
Hibernate Mode . . . . . . . . . . . . . . . . . . 57
Configuring Power Management Settings . . . . . 57
2 Optimizing for Greater Performance . . . . 59
Understanding Intel™ SpeedStep®Technology . . . . 59
3 Troubleshooting . . . . . . . . . . . . . . . . . . . 61
Solving Problems . . . . . . . . . . . . . . . . . . . . 61
Coin-Cell Battery Problems . . . . . . . . . . . . 61
Drive Problems . . . . . . . . . . . . . . . . . . . 62
E-Mail, Modem, and Internet Problems . . . . . . 63
Error Messages . . . . . . . . . . . . . . . . . . 64
IEEE 1394a Device Problems . . . . . . . . . . . . 65
Keyboard Problems . . . . . . . . . . . . . . . . 65
Lockups and Software Problems . . . . . . . . . 66
Memory Problems . . . . . . . . . . . . . . . . . 68
Mouse Problems . . . . . . . . . . . . . . . . . 68
Network Problems . . . . . . . . . . . . . . . . . 69
Power Problems . . . . . . . . . . . . . . . . . . 69
Printer Problems . . . . . . . . . . . . . . . . . . 71
Scanner Problems . . . . . . . . . . . . . . . . . 71
Sound and Speaker Problems . . . . . . . . . . . 72
Video and Monitor Problems . . . . . . . . . . . . 73
Power Lights . . . . . . . . . . . . . . . . . . . . . . 75
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 76
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 81
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6Contents
System Messages . . . . . . . . . . . . . . . . . . . . 83
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 86
When to Use Dell Diagnostics . . . . . . . . . . . 86
Starting Dell Diagnostics From Your
Hard Drive . . . . . . . . . . . . . . . . . . . . . 87
Starting Dell Diagnostics From the Drivers and
Utilities Media . . . . . . . . . . . . . . . . . . . 88
Dell Diagnostics Main Menu . . . . . . . . . . . . 88
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 90
What Is a Driver? . . . . . . . . . . . . . . . . . . 90
Identifying Drivers . . . . . . . . . . . . . . . . . 91
Reinstalling Drivers and Utilities . . . . . . . . . . 91
Using Windows Device Driver Rollback . . . . . . 91
Using the Drivers and Utilities Media . . . . . . . 92
Troubleshooting Software and Hardware Problems
in the Microsoft Windows Vista™ Operating
System . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Restoring Your Operating System . . . . . . . . . . . . 94
Using Microsoft Windows System Restore . . . . 94
Using Dell Factory Image Restore . . . . . . . . . 95
Using the Operating System Media . . . . . . . . 96
Troubleshooting LCD Display Problems . . . . . . . . . 98
4 Removing and Installing Parts . . . . . . . . 99
Before You Begin . . . . . . . . . . . . . . . . . . . . 99
Recommended Tools . . . . . . . . . . . . . . . . 99
Turning Off Your Computer . . . . . . . . . . . . . 99
Before Working Inside Your Computer . . . . . . . 100
Removing the Computer Cover . . . . . . . . . . . . . 101
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Contents 7
Inside View of Your Computer . . . . . . . . . . . . . 102
System Board Components . . . . . . . . . . . . . . . 103
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 104
Memory Overview . . . . . . . . . . . . . . . . . 104
Installing Memory . . . . . . . . . . . . . . . . . 106
Removing Memory . . . . . . . . . . . . . . . . . 108
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
PCI Cards . . . . . . . . . . . . . . . . . . . . . . 109
PCI Express Cards . . . . . . . . . . . . . . . . . 115
Drive Panels . . . . . . . . . . . . . . . . . . . . . . . 124
Removing the Drive Panel . . . . . . . . . . . . . 124
Removing the Drive-Panel Insert . . . . . . . . . 125
Replacing the Drive-Panel Insert . . . . . . . . . 126
Replacing the Drive Panel . . . . . . . . . . . . . 127
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 128
General Installation Guidelines . . . . . . . . . . 128
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 129
Removing a Hard Drive . . . . . . . . . . . . . . . 129
Installing a Hard Drive . . . . . . . . . . . . . . . 130
Adding a Second Hard Drive . . . . . . . . . . . . 132
Installing a Hard Drive in the FlexBay . . . . . . . 134
Removing a Hard Drive From the FlexBay . . . . . 135
Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . 136
Removing a Floppy Drive . . . . . . . . . . . . . . 136
Installing a Floppy Drive . . . . . . . . . . . . . . 138
Media Card Reader . . . . . . . . . . . . . . . . . . . 140
Removing a Media Card Reader . . . . . . . . . . 140
Installing a Media Card Reader . . . . . . . . . . 142
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8Contents
CD/DVD Drive . . . . . . . . . . . . . . . . . . . . . . 144
Removing a CD/DVD Drive . . . . . . . . . . . . . 144
Installing a CD/DVD Drive . . . . . . . . . . . . . 146
Processor Airflow Shroud . . . . . . . . . . . . . . . . 148
Removing the Processor Airflow Shroud
Assembly . . . . . . . . . . . . . . . . . . . . . . 148
Installing the Processor Airflow Shroud
Assembly . . . . . . . . . . . . . . . . . . . . . . 149
Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Removing the Processor Fan Cage . . . . . . . . 149
Installing the Processor Fan Cage . . . . . . . . . 150
Removing the Processor Fan . . . . . . . . . . . . 151
Installing the Processor Fan . . . . . . . . . . . . 152
Removing the Card Fan . . . . . . . . . . . . . . . 152
Installing the Card Fan . . . . . . . . . . . . . . . 154
Processor . . . . . . . . . . . . . . . . . . . . . . . . 154
Removing the Processor . . . . . . . . . . . . . . 154
Installing the Processor . . . . . . . . . . . . . . 155
System Board . . . . . . . . . . . . . . . . . . . . . . 157
Removing the System Board . . . . . . . . . . . . 157
Installing the System Board . . . . . . . . . . . . 158
Power Supply . . . . . . . . . . . . . . . . . . . . . . 160
Power Supply (PSU) DC Connector Pin
Assignments . . . . . . . . . . . . . . . . . . . . 160
Removing the Power Supply . . . . . . . . . . . . 165
Installing the Power Supply . . . . . . . . . . . . 166
Front I/O Panel . . . . . . . . . . . . . . . . . . . . . . 167
Front I/O-Panel Components . . . . . . . . . . . . 167
Removing the Front I/O Panel . . . . . . . . . . . 168
Installing the Front I/O Panel . . . . . . . . . . . . 169
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Contents 9
Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . 170
Replacing the Coin-Cell Battery . . . . . . . . . . 170
Replacing the Computer Cover . . . . . . . . . . . . . 172
A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 173
Specifications . . . . . . . . . . . . . . . . . . . . . . 173
System Setup . . . . . . . . . . . . . . . . . . . . . . 178
Overview . . . . . . . . . . . . . . . . . . . . . . 178
Entering System Setup . . . . . . . . . . . . . . . 179
System Setup Options . . . . . . . . . . . . . . . 180
Boot Sequence . . . . . . . . . . . . . . . . . . . 186
Clearing Forgotten Passwords . . . . . . . . . . . . . 188
Clearing CMOS Settings . . . . . . . . . . . . . . . . 190
Cleaning Your Computer . . . . . . . . . . . . . . . . 191
Computer, Keyboard, and Monitor . . . . . . . . . 191
Mouse . . . . . . . . . . . . . . . . . . . . . . . 191
Floppy Drive . . . . . . . . . . . . . . . . . . . . 192
CDs and DVDs . . . . . . . . . . . . . . . . . . . 192
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . 193
Class A . . . . . . . . . . . . . . . . . . . . . . . 193
Class B . . . . . . . . . . . . . . . . . . . . . . . 194
FCC Identification Information . . . . . . . . . . . 194
Getting Help . . . . . . . . . . . . . . . . . . . . . . . 195
Obtaining Assistance . . . . . . . . . . . . . . . 195
Technical Support and Customer Service . . . . . 196
DellConnect . . . . . . . . . . . . . . . . . . . . 196
Online Services . . . . . . . . . . . . . . . . . . 196
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10 Contents
AutoTech Service . . . . . . . . . . . . . . . . . . 197
Automated Order-Status Service . . . . . . . . . 197
Problems With Your Order . . . . . . . . . . . . . . . . 197
Product Information . . . . . . . . . . . . . . . . . . . 197
Returning Items for Warranty Repair or Credit . . . . . 198
Before You Call . . . . . . . . . . . . . . . . . . . . . 198
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 200
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
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