Dell OptiPlex Tower 7010 User manual

OptiPlex Tower 7010
Owner's Manual
Regulatory Model: D32M
Regulatory Type: D32M002
March 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Views of OptiPlex Tower 7010.......................................................................................6
Display.....................................................................................................................................................................................7
Back........................................................................................................................................................................................ 9
Chapter 2: Set up your computer..................................................................................................11
Chapter 3: Specifications of OptiPlex Tower 7010........................................................................ 17
Dimensions and weight..................................................................................................................................................... 17
Processor............................................................................................................................................................................. 17
Chipset..................................................................................................................................................................................19
Operating system...............................................................................................................................................................19
Memory................................................................................................................................................................................ 19
Memory matrix............................................................................................................................................................. 20
External ports.....................................................................................................................................................................20
Internal slots........................................................................................................................................................................21
Ethernet............................................................................................................................................................................... 21
Wireless module................................................................................................................................................................. 22
Audio.....................................................................................................................................................................................22
Storage................................................................................................................................................................................ 23
Power ratings..................................................................................................................................................................... 24
Power supply connector............................................................................................................................................ 24
GPU—Integrated.............................................................................................................................................................. 24
GPU—Discrete.................................................................................................................................................................. 25
Video port resolution.................................................................................................................................................. 25
Hardware security.............................................................................................................................................................25
Environmental.................................................................................................................................................................... 26
Regulatory compliance..................................................................................................................................................... 27
Operating and storage environment............................................................................................................................. 27
Chapter 4: Working inside your computer....................................................................................28
Safety instructions............................................................................................................................................................28
Before working inside your computer.....................................................................................................................28
Safety precautions...................................................................................................................................................... 29
Electrostatic discharge—ESD protection............................................................................................................. 29
ESD field service kit ...................................................................................................................................................30
Transporting sensitive components.........................................................................................................................31
After working inside your computer........................................................................................................................ 31
BitLocker........................................................................................................................................................................ 31
Recommended tools..........................................................................................................................................................31
Screw list.............................................................................................................................................................................32
Major components of OptiPlex Tower 7010............................................................................................................... 33
Chapter 5: Removing and installing Customer Replaceable Units (CRUs).................................... 35
Side cover........................................................................................................................................................................... 35
Contents
Contents 3

Removing the side cover........................................................................................................................................... 35
Installing the side cover............................................................................................................................................. 37
Front bezel .........................................................................................................................................................................39
Removing the front bezel..........................................................................................................................................39
Installing the front bezel............................................................................................................................................ 40
Hard drive............................................................................................................................................................................ 41
2.5-inch hard drive.......................................................................................................................................................41
3.5-inch hard drive......................................................................................................................................................46
Optical drive....................................................................................................................................................................... 48
Removing the Slim optical drive.............................................................................................................................. 48
Installing the Slim optical drive.................................................................................................................................49
Memory................................................................................................................................................................................50
Removing the memory............................................................................................................................................... 50
Installing the memory................................................................................................................................................. 50
Solid-state drives............................................................................................................................................................... 51
Solid-state drive (half-length).................................................................................................................................. 51
Solid-state drive (full-length)...................................................................................................................................53
Wireless card......................................................................................................................................................................55
Removing the WLAN card.........................................................................................................................................55
Installing the WLAN card...........................................................................................................................................56
Expansion card...................................................................................................................................................................58
Removing the graphics card..................................................................................................................................... 58
Installing the graphics card....................................................................................................................................... 59
Internal speaker................................................................................................................................................................. 60
Removing the speaker................................................................................................................................................60
Installing the speaker..................................................................................................................................................60
Coin-cell battery.................................................................................................................................................................61
Removing the coin-cell battery.................................................................................................................................61
Installing the coin-cell battery.................................................................................................................................. 62
Chapter 6: Removing and installing Field Replaceable Units (FRUs)............................................ 64
Intrusion switch................................................................................................................................................................. 64
Removing the intrusion switch.................................................................................................................................64
Installing the intrusion switch...................................................................................................................................65
Power-supply unit............................................................................................................................................................. 66
Removing the power-supply unit.............................................................................................................................66
Installing the power-supply unit ..............................................................................................................................68
Processor fan and heat-sink assembly.........................................................................................................................70
Removing the processor fan and heat-sink assembly........................................................................................ 70
Installing the processor fan and heat-sink assembly........................................................................................... 71
Fan shroud...........................................................................................................................................................................73
Removing the fan duct...............................................................................................................................................73
Installing the fan duct.................................................................................................................................................74
Processor............................................................................................................................................................................ 75
Removing the processor............................................................................................................................................75
Installing the processor.............................................................................................................................................. 75
Power button......................................................................................................................................................................76
Removing the power button..................................................................................................................................... 76
Installing the power button....................................................................................................................................... 77
Wireless antenna kit..........................................................................................................................................................78
4Contents

Internal antenna kit..................................................................................................................................................... 78
External SMA antenna kit..........................................................................................................................................82
Optional Input/Output modules.....................................................................................................................................86
Serial module................................................................................................................................................................ 86
VGA module.................................................................................................................................................................. 87
DP module..................................................................................................................................................................... 89
HDMI module.................................................................................................................................................................91
System board..................................................................................................................................................................... 93
Removing the system board..................................................................................................................................... 93
Installing the system board....................................................................................................................................... 98
Chapter 7: Software...................................................................................................................104
Operating system............................................................................................................................................................ 104
Drivers and downloads................................................................................................................................................... 104
Chapter 8: BIOS setup............................................................................................................... 105
Entering BIOS setup program.......................................................................................................................................105
Navigation keys................................................................................................................................................................105
One Time Boot menu......................................................................................................................................................105
System setup options..................................................................................................................................................... 106
Updating the BIOS........................................................................................................................................................... 115
Updating the BIOS in Windows...............................................................................................................................115
Updating the BIOS in Linux and Ubuntu............................................................................................................... 115
Updating the BIOS using the USB drive in Windows.........................................................................................115
Updating the BIOS from the F12 One-Time boot menu....................................................................................116
Updating the BIOS........................................................................................................................................................... 116
Updating the BIOS in Windows............................................................................................................................... 116
Updating the BIOS using the USB drive in Windows......................................................................................... 117
Updating the BIOS in Linux and Ubuntu............................................................................................................... 117
Updating the BIOS from the F12 One Time Boot menu.................................................................................... 117
System and setup password..........................................................................................................................................118
Assigning a system setup password...................................................................................................................... 118
Deleting or changing an existing system setup password................................................................................119
Clearing CMOS settings................................................................................................................................................. 119
Clearing BIOS (System Setup) and System passwords..........................................................................................119
Chapter 9: Troubleshooting....................................................................................................... 120
Dell SupportAssist Pre-boot System Performance Check diagnostics..............................................................120
Running the SupportAssist Pre-Boot System Performance Check.............................................................. 120
Power-Supply Unit Built-in Self-Test ........................................................................................................................ 120
System-diagnostic lights.................................................................................................................................................121
Recovering the operating system................................................................................................................................122
Real Time Clock—RTC reset........................................................................................................................................122
Backup media and recovery options........................................................................................................................... 123
Wi-Fi power cycle............................................................................................................................................................ 123
Chapter 10: Getting help and contacting Dell............................................................................. 124
Contents 5

1
6 Views of OptiPlex Tower 7010

Views of OptiPlex Tower 7010
Display
Views of OptiPlex Tower 7010 7

1. Optical disk-drive (optional)
2. Power button with diagnostic LED
3. Hard-drive activity light
4. Universal audio jack port
5. Two USB 2.0 (480 Mbps) ports
6. Two USB 3.2 Gen 1 (5 Gbps) ports
8 Views of OptiPlex Tower 7010

Back
Views of OptiPlex Tower 7010 9

1. HDMI 1.4b port
NOTE: Maximum resolution up to 1920 x 1200 @60Hz
2. DisplayPort 1.4a port (HBR2)
NOTE: Maximum resolution up to 4096 x 2304 @60Hz
3. Two USB 3.2 Gen 1 (5 Gbps) ports
4. Two USB 2.0 (480 Mbps) ports with Smart Power On
5. Three expansion card slots
6. Power cord connector port
7. Power supply diagnostic light
8. Security-cable slot (for Kensington locks)
9. RJ45 Ethernet port (10/100/1000 Mbps)
10. Service tag label
11. Padlock ring
12. Serial port (optional)
13. One video port (DisplayPort 1.4a (HBR3)/HDMI 2.1/VGA) (optional)
NOTE: Maximum resolution
●HDMI 2.1: up to 4096 x 2160 @60Hz
●DisplayPort 1.4a (HBR3): up to 5120 x 3200 @60Hz
●VGA: up to 1920 x 1200 @60Hz
10 Views of OptiPlex Tower 7010

Set up your computer
Steps
1. Connect the keyboard and mouse.
2
Set up your computer 11

2. Connect to your network using a cable.
NOTE: Alternatively, you can connect to a wireless network.
3. Connect the display.
12 Set up your computer

NOTE: If you ordered your computer with a discrete graphics card, the HDMI and the display ports on the back panel of
your computer are covered. Connect the display to the port on the discrete graphics card.
4. Connect the power cable.
Set up your computer 13

5. Press the power button.
14 Set up your computer

6. Finish the Windows setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
Set up your computer 15

●On the Support and Protection screen, enter your contact details.
7. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Resources Description
MyDell
MyDell is a software application that offers you a single streamlined engagement platform including
account access, device information, and hardware settings. This software delivers intelligent
features that automatically fine-tune your computer for the best possible audio, power, and
performance. Get the most out of your Dell device with intelligent, personalized technology from
MyDell. Following are the key features of MyDell:
●Application
●Audio
●Power
●Color and Display
●Presence detection
For more information about how to use MyDell, see product guides at www.dell.com/support.
SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
support/home/product-support/product/dell-supportassist-pcs-tablets/docs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available.
For more information about using Dell Update, see the product guides and third-party license
documents at www.dell.com/support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer. For
more information about using Dell Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
16 Set up your computer

Specifications of OptiPlex Tower 7010
Dimensions and weight
The following table lists the height, width, depth, and weight of your OptiPlex Tower 7010.
Table 2. Dimensions and weight
Description Values
Height 324.30 mm (12.77 in.)
Width 154.00 mm (6.06 in.)
Depth 292.20 mm (11.50 in.)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
●Minimum - 5.32 kg (11.72 lb)
●Maximum - 6.52 kg (14.38 lb)
Processor
The following table lists the details of the processors supported by your OptiPlex Tower 7010.
3
Specifications of OptiPlex Tower 7010 17

Table 3. Processor
Description Option one Option two Option three Option four Option five Option six
Processor type 13th Generation
Intel Core
i3-13100
13th Generation
Intel Core
i5-13400
13th Generation
Intel Core
i5-13500
13th Generation
Intel Core
i5-13600
Intel Celeron
G 6900
Intel Pentium
G 7400
Processor
wattage 60 W 65 W 65 W 65 W 46 W 46 W
Processor total
core count 4 10 14 14 2 2
Performance-
cores 4 6 6 6 2 2
Efficient-cores 0 4 8 8 0 0
Processor total
thread counts
NOTE:
Intel®
Hyper-
Threading
Technology
is only
available on
Performanc
e-cores.
8 16 20 20 2 4
Processor speed 3.40 GHz to 4.50
GHz
2.50 GHz to 4.60
GHz
2.50 GHz to 4.80
GHz
2.70 GHz to
5.00 GHz
up to 3.40
GHz
up to 3.70
GHz
Performance-cores frequency
Processor
base
frequency
3.40 Ghz 2.50 Ghz 2.50 Ghz 2.70 Ghz 3.40 Ghz 3.70 Ghz
Maximum
turbo
frequency
4.50 Ghz 4.60 Ghz 4.80 Ghz 5.00 Ghz NA NA
Efficient-cores frequency
Processor
base
frequency
NA 1.80 Ghz 1.80 Ghz 2.00 Ghz NA NA
Maximum
turbo
frequency
NA 3.30 Ghz 3.50 Ghz 3.70 Ghz NA NA
Processor cache 12 MB 20 MB 24 MB 24 MB 4 MB 6 MB
Integrated
graphics Intel UHD
Graphics 730
Intel UHD
Graphics 730
Intel UHD
Graphics 770
Intel UHD
Graphics 770
Intel UHD
Graphics 710
Intel UHD
Graphics 710
18 Specifications of OptiPlex Tower 7010

Chipset
The following table lists the details of the chipset supported by your OptiPlex Tower 7010.
Table 4. Chipset
Description Values
Chipset Intel Q670
Processor ●13th Generation Intel Core i3/i5
●Intel Pentium Gold
●Intel Celeron
DRAM bus width 64-bit
Flash EPROM 32MB RPMC+16MB nRPMC
PCIe bus Upto Gen3
Operating system
Your OptiPlex Tower 7010 supports the following operating systems:
●Windows 11 Home
●Windows 11 Pro
●Windows 11 Pro Downgrade (Windows 10 image)
●Windows 11 Pro National Education
●Windows 11 CMIT Government Edition, (China only)
●Ubuntu Linux 22.04 LTS
Memory
The following table lists the memory specifications of your OptiPlex Tower 7010.
Table 5. Memory specifications
Description Values
Memory slots Two-UDIMM slots
Memory type DDR4
Memory speed ●3200 MHz
Maximum memory configuration 64 GB
Minimum memory configuration 4GB
Memory size per slot 4 GB, 8 GB, 16 GB, and 32 GB
Memory configurations supported ●4 GB, 1 x 4 GB, DDR4, 3200 MHz, single-channel
●8 GB, 1 x 8 GB, DDR4, 3200 MHz, single-channel
●8 GB, 2 x 4 GB, DDR4, 3200 MHz, dual-channel
●16 GB, 1 x 16 GB, DDR4, 3200 MHz, single-channel
●16 GB, 2 x 8 GB, DDR4, 3200 MHz, dual-channel
●32 GB, 1 x 32 GB, DDR4, 3200 MHz, single-channel
Specifications of OptiPlex Tower 7010 19

Table 5. Memory specifications (continued)
Description Values
●32 GB, 2 x 16 GB, DDR4, 3200 MHz, dual-channel
●64 GB, 2 x 32 GB, DDR4, 3200 MHz, dual-channel
Memory matrix
The following table lists the memory configurations supported on your OptiPlex Tower 7010.
Table 6. Memory matrix
Configuration Slot
UDIMM1 UDIMM2
4 GB DDR4 4 GB NA
8 GB DDR4 8 GB NA
8 GB DDR4 4 GB 4 GB
16 GB DDR4 16 GB NA
16 GB DDR4 8 GB 8 GB
32 GB DDR4 32 GB NA
32 GB DDR4 16 GB 16 GB
64 GB DDR4 32 GB 32 GB
External ports
The following table lists the external ports of your OptiPlex Tower 7010.
Table 7. External ports
Description Values
Network port ●One RJ45 Ethernet port, 1 GHz
●One RJ45 Ethernet port, 2.5 GHz (optional)
USB ports Front:
●Two USB 2.0 (480 Mbps) ports
●Two USB 3.2 Gen 1 (5 Gbps) ports
Rear:
●Two USB 2.0 (480 Mbps) ports with Smart Power On
●Two USB 3.2 Gen 1 (5 Gbps) ports
Audio port Universal audio jack port
Video port ●One DisplayPort 1.4a (HBR2)
NOTE: Maximum resolution up to 4096 x 2304 @60Hz
●One HDMI 1.4b port
NOTE: Maximum resolution up to 1920 x 1200 @60Hz
●One Optional video port (/Displayport 1.4a port (HBR3)/
HDMI 2.1/VGA)
NOTE: Maximum resolution
○HDMI 2.1: up to 4096 x 2160 @60Hz
20 Specifications of OptiPlex Tower 7010