Delta VIVOTEK IB9369-F3 User manual

User’s Manual
2MP • IP66 • Day & Night • Smart Motion Detection • Seamless Recording
H.265 • WDR • Smart Stream III • SD Card Life Expectancy • 30M Smart IR
Bullet
Network Camera
IB9369
Rev. 1.0

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2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 7
Symbols and Statements in this Document............................................................................................................ 7
Physical Description .............................................................................................................................................. 8
Hardware Installation ........................................................................................................................................... 11
Software Installation ............................................................................................................................................. 18
Network Deployment ............................................................................................................................................ 25
Ready to Use........................................................................................................................................................ 27
Accessing the Network Camera ...........................................................................................................................31
Using Web Browsers............................................................................................................................................ 31
Using RTSP Players............................................................................................................................................. 34
Using 3GPP-compatible Mobile Devices.............................................................................................................. 35
Using VIVOTEK Recording Software ................................................................................................................... 36
Main Page................................................................................................................................................................37
Client Settings.........................................................................................................................................................42
Conguration...........................................................................................................................................................47
System > General settings ................................................................................................................................... 48
System > Homepage layout ................................................................................................................................ 51
System > Logs ..................................................................................................................................................... 54
System > Parameters .......................................................................................................................................... 57
System > Maintenance......................................................................................................................................... 58
Media > Image ................................................................................................................................................... 61
Media > Video ...................................................................................................................................................... 75
Media > Video ...................................................................................................................................................... 76
Media > Audio....................................................................................................................................................... 85
Media proles ....................................................................................................................................................... 86
Network > General settings.................................................................................................................................. 87
Network > Streaming protocols .......................................................................................................................... 94
Network > SNMP (Simple Network Management Protocol)................................................................. 104
Network > FTP ................................................................................................................................................... 105
Bonjour ............................................................................................................................................................... 106
Security > User accounts ................................................................................................................................... 107
Security > HTTPS (Hypertext Transfer Protocol over SSL) ............................................................. 109
Security > Access List ...................................................................................................................................... 116
PTZ > PTZ settings ............................................................................................................................................ 122
Event > Event settings........................................................................................................................................ 126
Applications > Motion detection.......................................................................................................................... 143
Applications > Tampering detection ................................................................................................................... 144
Applications > Audio detection ......................................................................................................................... 145
Applications > Shock detection ......................................................................................................................... 147
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 148
Recording > Recording settings ........................................................................................................................ 151

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User's Manual - 3
Storage ....................................................................................................................................................156
Storage > SD card management.............................................................................................................. 156
Storage > NAS management ...................................................................................................................157
Storage > Content management ..............................................................................................................159
Appendix .................................................................................................................................................... 162
URL Commands for the Network Camera................................................................................................162
Technology License Notice.......................................................................................................................426
Electromagnetic Compatibility (EMC).......................................................................................................427
Overview
The IB9369 comes embedded with the Smart Motion Detection feature. The Smart Motion
detection, with Human detection and tunable time filter, can eliminate the defects of
traditional motion detection and facilitate the conguration at a surveillance site.
To learn more about this feature, download its User Guide in:
http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_
en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The series is an outdoor network camera capable of 2MP resolution at 30 fps. With the
WDR technology, the series is capable of capturing the highest quality images in both low
light and high contrast environments.

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4 - User's Manual
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
セキュリティ基準（新規則第34条の10)
「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ
等）の通信回線（公衆無線 LAN を含む ）
に直接接続することができません。本製品をインターネットに接続する場合は、必ずルー
タ等を経由し接続してください。」
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.
4. The power cord must be connected to a socket or outlet with a ground connection.

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User's Manual - 5
NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.

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IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Conguration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Support > Downloads > SDK.
• For any further technical support, please contact our technical support department.

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User's Manual - 7
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use live view to verify if the IR lights are on in the night mode.
Package Contents
■ IB9369
■ Desiccant bag, screws, L wrench.
■ Quick Installation Guide.
■ Waterproof cable gland.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Outer View
Physical Description
Lens
IR LEDs
12V DC
RJ45
socket
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:

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User's Manual - 9
Inner View
LEDs
Reset button
MicroSD card slot

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
M Manual focus lens
NOTE:
IMPORTANT:
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3af or 802.3at
Consumption & Power Input
PoE 802.3af class 0 - 6W; 37V(0.16A)-57V(0.11A)
DC12V - 5.1W; DC12V(0.43A)

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User's Manual - 11
Hardware Installation
1.Jot down the camera's MAC address for later reference.
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the installation
height of your camera. The height information is important for the accuracy of the video
analytics results. Some of the other perspective information are automatically collected by
the onboard S-sensor. The height information enables the horizontal and vertical keystone
corrections of the eld of view. Measure the distance between camera lens and the
ground.
Installation
height
Measured to the
approx. lens position.
Not to the ceiling.
Network Camera
Model No: XXXXXX
MAC: 0002D14BAD55
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan

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2.Remove the panel cover by loosening 2 T10 screws. Install an SD card if onboard
storage is preferred.
Below is the mounting hole positions.
Reset
button
T10
64GB
10
I
1
4.0±0.2 Kgf.cm

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User's Manual - 13
4. Route an Ethernet cable through the hole, and ensure the cable joints are waterproof
using putties and tapes.
3. Drill holes for mounting screws and a cabling hole if applicable. Pull a CAT5e Ethernet
cable through the hole. Secure the camera to wall or ceiling using the included screws.
Ø ≥25mm
Cable molding
Layer - Self-fusing tape
or electric tape
2cm 2cm
1. Stretch the waterproof tape by twice its length and
wind around the cables.
2. The tape should overlap the cable joints by 20mm.
3. All connectors, whether they are used or not,
should be waterproof.

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5.5 ~ 6.4mm
5. Pass the cable through the rubber seal and cable gland components as shown below.
6. Assemble and fasten the cable gland and then connect the Ethernet cable to the RJ45
socket. Use a rubber washer in between them.

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User's Manual - 15
20AWG
20 AWG min.
Green & Yellow wires
7. Connect a ground wire to the grounding position at the back of the camera. Use an AWG
20 wire.
7. Install the camera to wall or ceiling by fastening the included screws. You can also route
the cable by removing the side lid and route through the cut-out.
< 10 kgf-cm
OR

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PoE
8. Connect the Ethernet to a PoE power source.
It is always a good practice to form a drip loop when routing the cable. A drip loop
can ensure water dripping along the cable does not get into the camera.

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User's Manual - 17
9. Remove the protective sheet in front of the lens.

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Browser
LAN
Shepherd
10. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.
Software Installation
11. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.

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User's Manual - 19
11-1. Run the Shepherd utility.
11-2. The program will conduct an analysis of your network environment.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
IB9369
Network Camera
Model No: xxxxxxx
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
11-3. The program will search for all VIVOTEK network devices on the same LAN.
11-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
12. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
12-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
12-2. Enter a combination of alphabetic and numeric characters to fulfill the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.