Deteck DT100 User manual
Thank you for choosin our product. The Aura DT100 is the perfect solution for
coin countin , sortin and wrappin . This machine incorporates all the features
of a professional coin counter at an affordable price. We recommend readin
thorou hly all the information stipulated in this manual in order to make the
best use of this product.
PLEASE TAKE NOTICE Should the equipment be altered in any way or
used in a manner for which it was not intended at the time of delivery, the
supplier of the equipment accepts no responsibility for injury or dama e
to personnel or equipment. If the conditions for use of the equipment are
chan ed, the supplier must be contacted or the declaration of conformity
will be invalidated.
All support provided from our North American 24 7 Support Team.
Please dont hesitate to reach out if you have any query or concern
Support line: 1-332-228-1098
Warning
Keep the machine away from heavy humidity and hi h temperature as it may
prevent it from workin properly
Do not start the unit when the rear access panel is open. Ensure no coins are in
the hopper when the machine is first turned on
Use only the same type and ratin fuse when replacin an old one. Usin
an incorrect fuse ratin may cause a potential fire hazard
Do not drop conductive objects into the machine to prevent internal short
circuits.
Do not use this machine in areas where it may be exposed to water or other
liquids .
Unplu this machine from the wall before openin the back cover for
maintenance.
Do not clean the machine with chemical solvents. Use a damp cloth for
cleanin .
Do not disassemble this machine as this may expose you to dan erous volta es
as well as electrical shocks if wron ly re-assembled. Take it to qualified
personnel for service or repair if required.
CAUTION
When not usin the machine for a prolon ed period of time, please switch off
the machine and disconnect the power cord from the machine. Not followin
these instructions may result in fire, electrical shock or dama e to the machine.
Ensure the cable is disconnected before movin the machine otherwise the
power cord may et dama ed resultin in fire and electrical shock.
Do not pull the cord to unplu the power cord, but rather rip the plu to pull it
out.
Do not touch the power cord with wet hands. Not followin these instructions
may result in fire, electrical shock or dama e to the machine.
Do not use the machine if the power cord is dama ed or the plu socket is
loose. This may result in fire, electrical shock or other hazards.
Do not bend excessively the power cord as it may et dama ed. This may result
in fire, electrical shock or other hazards.
Do not place heavy objects on the cord. This may result in fire, electrical shock or
other hazards.
CONTENT
5. SAFETY PRECAUTIONS
6. INSTRUCTIONS BEFORE THE OPERATION
7. OVERVIEW OF THE PRODUCT
9. FEATURES AND SPECIFICATIONS
10. COUNTING OPERATION
15. TROUB ESHOOTING
16. MAINTENANCE AND C EANING PROCEDURE
21. WARRANTY
This product should not be exposed to:
–Shaky or vibratin surface
–Hi h temperature includin but not limited to stron sunli ht,
radiator or heater re ister. It should not be placed in a built-in
installation unless properly ventilated
–Hi h humidity and dust as this may dama e the machine
–Water or other liquids. In case of spilled liquid into the interior of the
machine, please stop operatin , switch off and disconnect the power
cord immediately. Contact the service center of help
–Chemical solvents such as oil, asoline, benzene and acidic liquids. In
case of spilled liquid into the interior of the machine, please stop
operatin , switch off and disconnect the power cord immediately.
Contact the service center of help
–Any kind of objects dropped into the machine throu h the case slots
or openin s. Especially conductive objects such as paper clips, pins,
etc.
Only use the type of cable provided with this machine. This machine
should only operate from the type of power source indicated in this user’s
uide technical parameters. If you are not sure of the type of power supply
in your location, consult your dealer or local power company.
Please contact the service center for help or refer to a qualified service
personnel under the followin conditions:
–Machine dropped or case dama ed
–Liquid spilled into the machine or exposed to rain or water
–Power cord or plu is dama ed (or frayed)
–Machine does not operate normally after adjustin controls covered
by the operatin Instructions
–Noticeable chan e in performance.
SAFETY INSTRUCTIONS
PACKAGe CONTENT
1. DT100 Coin Counter
2. User Manual
3. Power Cord (type B)
4. Maintenance Kit
5. Coin Tubes (set of 5)
6. Coin Drawers (Set of 5)
7. Warranty Activation Card
UNPACKING
After unpackin the machine, please store the box and the packin material for
future use. Failin to ship the machine back in its ori inal machine box,
Styrofoam and packin material will void the machine’s warranty.
Installation
Please follow below step-by-step instructions:
1. Place the machine on a solid flat surface before usin .
2. Please review the safety considerations to carefully choose an
appropriate workspace environment to operate the machine.
3. Connect the power cord to the machine power supply port (back of
the machine).
4. Connect the power cord to a wall outlet or socket.
5. Ensure volta e operatin ran e: AC 110V
6. Turn the machine ON and verify if it is functionin properly.
7. In case of any error messa e, please check the troubleshootin
section or contact the service center for help.
Note: when replacin fuses, make sure to use the same type and ratin
(5x20mm, 0.5A). The fuses are located in the power jack compartment.
OVERVIEW OF THE PRODUCT
Main parts
1. Control Panel
2. Coin Hopper / Coin Sta e
3. Coin Trays
4. Carry Handle
5. Plastic housin
6. Rear Access Panel
7. Power Switch
Main Display
Front Panel function keys
Start Stop: Start and stop the countin operation
C: Clears the display and resets the count
The C key must be pressed twice to clear and count and accumulate
data after startup
SET: Select/Save the batch quantity for each denomination
Shows batch quantities set for each denomination.
BAT: Selects preset batch quantities.
Press for 3-5 seconds to set preset batch quantities for coin trays
Minus ( - ): Decreases batch quantity by a value of 1
Also used to clear all batch quantities when pressed for 3-5 seconds
Plus ( + ): Increases batch quantity by a value of 1
Also used to set batch quantities for coin tubes when pressed for 3-5
seconds.
FEATURES AND SPECIFICATIONS
Dimensions
(WxDxH): 11.2x10.25x10.85” (28.5x26x27.5cm)
Package
(WxDxH): 14.2x11.8x14.2” (36x30x36cm)
Net Weight
8.4 lbs (3.8k )
Gross Weight
11lbs (5.02k )
Screen display
3.5” LCD
Count Display
4 Di its
Batch Display
3 Di its
Batch range
0-500 coins
Counting speed up to
300 coins/minute
Hopper Capacity
Max. 500 units
Power Supply
110 VAC / 60 Hz
Power consumption
45 watts max.
Ambient temperature
32ºF - 104ºF (0ºC - 40ºC)
Ambient humidity
30 to 80%
COUNTING OPERATION
IMP RTANT: Before turnin on the Aura DT100, please make sure that no
coins are present in the Coin Hopper. This will cause an “ER” Error when
the Self-test is performed. To Clear the “ER” Error, press the “START/STOP”
button, then empty any coins present in the coin trays.
Turn on the Power Switch located on the rear of the machine. The unit will
conduct a self-check to confirm the proper operation of all its modules before
startin the count.
The Main Display will show “0” when the test has successfully completed. If any
error is reported, refer to the maintenance and troubleshootin section of the
manual.
I. COUNTING:
The machine always operates in batchin mode. To enable simple countin , all
batch quantities need to be set to zero.
To set batch quantities to zero, press and hold the “-” button for approximately
three to five seconds until you hear a beep.
1. Before loadin the hopper, please make sure there are no uncounted
coins remainin from the previous count.
2. To count coins, place them into the hopper and press the “START/
STOP'' button. The machine will automatically sort all coins into the
appropriate coin trays.
3. The machine will automatically stop when all the coins in the hopper
are counted, or if the batch quantity for any coin denomination is
reached.
4. To stop the machine at any time durin the count, press the “START/
STOP” button. Resume the count by pressin the same button.
5. To reset the coin count before startin a new batch, press the “C”
button.
Note: When a coin tray becomes full, stop the machine and empty the tray
to ensure a trouble free countin operation. Stoppin the machine will
not alter or reset the count. You can continue countin by pressin the
"START/STOP" button.
Durin the count, the Aura DT100 will automatically display the total value of
counted coins on the screen and value breakdown by denomination.
II. ADDING
The machine operates in ADD mode by default, the coin count is added to the
count from previous batches. To start a new count, press the “C” button. This will
reset the coin count to Zero
III. Setting Batch Quantities:
Each denomination can be assi ned a unique batch quantity.
1. Settin Custom batch quantities
–Press the “SET” until the desired denomination appears on the left
part of the screen.
–To assi n a batch quantity for this denomination press the “BAT”
button until a desired batch quantity appears on the display
(0, 10, 20, 25, 50, 80, 100, 120, 150, 200, 300, 400, 500). Small adjustments
of +/- 1 to batch quantity can be made by pressin “-“ or “+” button.
–Repeat this procedure to set the desired batch quantities for other
coin denominations.
2. Settin batch quantities for coin rolls
Press and hold the “+” button for approximately three to five seconds
until a beep is sounded. This automatically pro rams each coin
denomination for coin tubes as follow:
Denomination Tube Quantity
$1 25
25¢ 40
10¢ 50
5¢ 50
1¢ 40
3. Settin Batch quantities for coin trays
Press and hold the “SET” button for approximately three to five seconds
until a beep is sounded. This automatically pro rams each coin
denomination for coin tray amounts as follows:
IV. C EAR BATCH QUANTITIES
You may clear all batch quantities by pressin and holdin the “-” button for
approx. three to five seconds. The unit will make a beep sound, indicatin all
batch quantities have been reset to zero.
V. WRAPPING COINS
The coin tube attachments allow you to sort coins directly into
preformed paper bank roll wrappers.
To use the coin tube attachments, perform the followin steps:
1. Remove the coin tray(s) for the denomination coins that will be usin
coin tubes.
2. Insert the correct paper wrapper in the coin tubes with the folded end
down. Ensure the top of the paper wrapper is below the top lip of the
coin tube as shown in Fi ure 1.
3. Attach the coin tubes to the DT100 by slowly slidin each tube into the
proper slot in the base of the machine as shown in Fi ures 2 and 3.
Denomination Tray Quantity
$1 100
25¢ 350
10¢ 600
5¢ 400
1¢ 250
Figure 1 - Coin roll inserted into coin tube
Figure 2 - Installin coin tube Figure 3 - Coin tube in proper position
Use coin denomination labels to help you place the coin tubes. Coin tubes
should be placed exactly underneath the coin denomination label.
Figure 4 - Coin Tube Placement
4. Set coin roll batch quantities for each coin denomination by pressin
and holdin the “+” button for approximately three to five seconds
until a beep is sounded. This pro rams each coin denomination for
tubes.
5. Adjust for standard bank coin roll sizes ( see Section III. Settin Batch
Quantities)
6. Load coins into the coin hopper and press the “START/STOP” button.
The Aura DT100 will automatically dispense the correct number of
coins into each coin tube.
7. Remove the full coin tube from the Aura DT100 and slide out the
paper wrapper containin the coins. Fold the open top end of the
wrapper. Insert and empty wrapper in the coin tube and reinstall the
coin tube.
8. Press the “START/STOP” button to continue batchin .
Denomination Coin Roll Quantity
25¢ 40
10¢ 50
5¢ 40
1¢ 50
troubleshooting
Error Code Reason Corrective Action
EA
Coins present in the
hopper when the machine
is turned on or defective
coin sensor
Press the "Start/Stop"
button to clear the error
E1-E8
Countin sensor error
(May have collected dust,
or is obscured by a forei n
object)
Clean the Countin sensor
usin an Air Duster Can
Ensure coin outlet
openin s are free of any
obstructin object
E9 Runnin sensor error
Clean the runnin sensor
(refer to the maintenance
section).
Inspect the interior of the
machine for possible
forei n material that may
be preventin the coin
platter from rotatin .
If the error persists, contact DETECK Technical Support Team
Problem description Cause Action
Does not function after the unit has been
turned on
Ensure the power cord is connected
properly. Unplu the machine from any
power source and replace the fuse
(5x20mm, 0.5A) located on the bottom of
the machine
Inaccurate countin Clean countin sensors usin an air
duster or microfiber cloth. Refer to the
maintenance section.
Coins are jammed
Turn off the machine. Remove the three
housin screws and carefully lift up the
housin . Remove any forei n objects or
coins from the distribution place. Refer to
the maintenance section
Maintenance and cleaning procedure
Standard maintenance and cleanin of the unit are important and
recommended to si nificantly prolon the lifespan of the product. Cleanin
the unit helps prevent issues that may lead to costly repairs. Dirty sensors can
affect the overall performance of the Aura DT100, which can lead to a variety of
errors such as El - E9 and EA codes. We su est cleanin the unit on a re ular
basis to maintain top performance. Keep the machine covered when not in use.
Items Needed
–Can of compressed air
–Cleanin cotton swab
–Philips screwdriver
Steps
1. Turn the power switch off and disconnect the power cord from the
outlet.
2. Usin a Phillips screwdriver, remove the three screws located at the
bottom ed e of the housin , that secure it. The picture below shows
the location of the three screws:
IMP RTANT: Use at your own risk, DETECK USA is not responsible for any
dama e to the unit and/or electronics when performin the maintenance
procedures.
3. Remove the housin by slowly liftin strai ht up. Be aware two cables
will remain attached to the housin . CAUTION: Do not pull or twist the
cables.
COUNT SENSOR C EANING (E1 - E8 ERROR TROUB ESHOOTING).
4. Refer pictures below to locate countin sensors (one dark, one clear)
positioned at the top of coin dischar e chutes which are placed under
the distribution wheel. The countin sensors (one dark, one clear) are
located at the top of 2,3,4,6 and 8th coin dischar e chutes.
Coin dischar e chutes
5. Usin a cotton swab or a microfiber cloth li htly moistened with
isopropyl alcohol, clean the round end of each pair of countin sensors
in each coin path. Next inspect the coin dischar e paths for any debris
that mi ht be obstructin the sensors (paper coin tube wrappers,
etc.).
6. Check if the sensors are positioned strai ht, if not, strai hten them up
ently. Too much force can dama e the sensors.
Pair of countin sensors Pair of countin sensor positioned at
the top of the coin dischar e chutes
RUN SENSOR C EANING (E9 ERROR TROUB ESHOOTING)
7. Locate the run sensor pair.
8. Gently wipe the run sensor pair with a cotton swab or a microfiber
cloth li htly moistened with isopropyl alcohol.
9. Check if the sensors are positioned strai ht, if not, ently strai hten
them up. Too much force can dama e the sensors.
EA ERROR TROUB ESHOOTING
10. Inspect the interior of the machine. Remove coins or any other forei n
objects that may be preventin the coin platter from rotatin .
11. Clean the dust from the distribution wheel and sensors usin an air
duster. Spray the air duster from left to ri ht with a rotative circle as
shown below. Intensify the sprayin around sensors. Be cautious and
always keep the nozzle 1-2 inches away from the unit.
Coin Presence Sensor (Intensify sprayin around the sensor)
12. Reinstall the housin . Housin must be properly lined up with the AC
power cord at the back of the machine.
Do not force the housin while placin it back, as this could dama e the coin
feed mechanism built into the housin .
13. Reinstall all three cover screws removed in the be innin of this
section.
14. Ensure all cleaned parts are dry of the cleanin a ent prior to use.
15. If, after followin this procedure, issues are still occurrin with the
machine, please contact DETECK USA support team -
support@deteckusa.com for further troubleshootin .
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