Ditron SAFEMONEY Compact User manual

USER MANUAL
CODE MPD483. REV. 1.0

User Manual Safe Money automatic safe
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Summary
1. PRESENTATION OF THE PRODUCT........................................................................................................ 4
1.1 OVERALL DIMENSIONS .................................................................................................................. 4
1.1 SAFE MONEY PRESENTATION VIEWS ............................................................................................ 5
2. ELECTRICAL AND SAFETY CHARACTERISTICS........................................................................................ 6
2.1 ELECTRICAL CHARACTERISTICS...................................................................................................... 6
2.2 SAFETY RULES ................................................................................................................................ 6
3. INSTALLATION....................................................................................................................................... 7
3.1 TURNING ON.................................................................................................................................. 7
3.2 FIXING INSTRUCTIONS ON THE SURFACE...................................................................................... 8
4. OPERATION ......................................................................................................................................... 10
4.1 LOADING AND CASH REGISTER.................................................................................................... 10
4.2 DISABLING ACCEPTANCE OF BANKNOTES................................................................................... 10
4.3 MAXIMUM PAYOUT LEVEL .......................................................................................................... 11
4.4 LEVEL EMPTYING ......................................................................................................................... 11
4.5 TOTAL EMPTYING ........................................................................................................................ 11
5. MAINTENANCE.................................................................................................................................... 12
5.1 COIN FEEDER................................................................................................................................ 12
5.2 PAYOUT........................................................................................................................................ 12
5.3 COIN FEEDER STATE..................................................................................................................... 13
5.3.1 Table of errors during the sale ............................................................................................ 13
5.4 REMOVE THE LOCKED COINS....................................................................................................... 14
5.4.1 Coin feeder disconnected.................................................................................................... 14
5.4.2 Coin feeder coins removal................................................................................................... 14
5.4.3 Hopper coin removal ........................................................................................................... 15
5.5 PAYOUT STATE............................................................................................................................. 16
5.5.1 Errors table .......................................................................................................................... 16
5.5.2 Payout disconnection .......................................................................................................... 17
5.6 REMOVE LOCKED BANKNOTES.................................................................................................... 18
5.6.1 Manual emptying of banknotes .......................................................................................... 18
5.7 BANKNOTE COLLECTION.............................................................................................................. 19
5.8 FIRMWARE UPDATE..................................................................................................................... 20
5.9 MACHINE CLEANING.................................................................................................................... 20

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5.9.1 Cleaning NV200 ................................................................................................................... 20
5.8.2 Coin feeder cleaning............................................................................................................ 21
5.9.3 Hopper sensor cleaning....................................................................................................... 22
6. SAFEMONEY INTERFACING WITH THIRD PARTY SW ......................................................................... 23
6.1 GENERAL DESCRIPTION ............................................................................................................... 23
6.2 PROTOCOL ................................................................................................................................... 23
6.3 DESCRIPTION OF THE FILES.......................................................................................................... 24
6.4 SAFEMONEY MANAGEMENT PANEL ........................................................................................... 26
6.4.1 Definition of Operator Profile.............................................................................................. 26
6.4.2 LOADING function ............................................................................................................... 28
6.4.3 MANAGEMENT function...................................................................................................... 29
6.4.4 CONFIGURATION function................................................................................................... 30

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1. PRESENTATION OF THE PRODUCT
The packaging contains:
Basic model automatic safe
Five pairs of keys
User Manual
USB connection cable
Power cable
Warning sticker
1.1 OVERALL DIMENSIONS
FRONT VIEW
SIDE VIEW
REAR VIEW
TOP VIEW
OVERALL DIMENSIONS
MEASUREMENTS EXPRESSED IN “mm”

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1.1 SAFE MONEY PRESENTATION VIEWS
1) coin slot K1 key for opening the front door
2) banknotes K2 key for removing the cash box - PayOut release
3) coin change bowl K3 coins key for removing the smart hopper
4) front door K4 key for emptying the coin feeder
5) printer compartment * (accessory) K5 key for opening the cash box
6) banknote reader display
7) Smart Payout module (component NV200)
8) Smart coin
9) floor fixing base* (accessory)
10) feet
11) USB input
12) On/OFF button
13) power supply
CONNECTOR PANEL
REAR VIEW

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2. ELECTRICAL AND SAFETY CHARACTERISTICS
2.1 ELECTRICAL CHARACTERISTICS
Supply voltage
220 - 230 VAC
Power frequency
50 –60 Hz
AC current (typical)
2A/230VAC
Inrush current
40A/230VAC
2.2 SAFETY RULES
SAFEMONEY complies with the following EU electrical safety and electromagnetic compatibility standards
and is EC certified:
EN 61000-6-3
electromagnetic compatibility standards for standard emissions in residential,
commercial and light industrial environments
EN 61000-6-1
electromagnetic compatibility standards for immunity in residential, commercial and
light industrial environments
EN 62368-1
Part 1: Security requirements for audio/video systems, information technology and
communication systems
EN 62233
Measurement methods for electromagnetic fields of household and similar electrical
appliances with reference to human exposure
ATTENTION - HEAVY MATERIAL! The SAFEMONEY machine can weigh more than 30 kg
when fully assembled.
CAUTION! IT IS MANDATORY to connect the machine to a network point with a ground
connection.

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3. INSTALLATION
The correct installation of the machine provides for it being arranged on a perfectly horizontal
surface.
The machine prepares 4 anchoring holes for fixing it to the floor. By removing the support feet, it is
possible to fix the SAFEMONEY, by means of a plate, to an appropriately prepared surface. For
drilling the surface, use the anchor plate as DIMA.
See the fixing instructions on the following pages.
3.1 TURNING ON
The SAFEMONEY product must be powered at a mains voltage (230 VAC) from an outlet that can
supply a current of at least 2 A; the product is protected against overload currents and short-circuits.
The SAFEMONEY is switched on by switching the power switch (located on the back) from the “O”
position to the “I” position.
The machine is managed through its USB interface from a PC or a similar device that functions as
the “Master”.
The power supply connector, to which the special cable, the switch and the mentioned above USB
port must be connected are placed on the back of the machine.

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3.2 FIXING INSTRUCTIONS ON THE SURFACE
NB: the fixing plate is an accessory that can be purchased separately.
FIXING INSTRUCTIONS ON THE SURFACE
It is possible tofixthe automatic cash register onthe floor, through the threaded holes of the feet:
(A) from inside thecaseofthe automatic cash register to the floor
(B)from thesupport surface to the automatic cash register
Fixing plate
FOR ASSEMBLY VER. (A)
3 M6X ALLEN SCREWS (17 mm + FLAT THICKNESS) with countersunk head
1 ALLEN SCREW M8 (17mm + FLAT THICKNESS)
FOR ASSEMBLY (B)
4 ALLEN SCREWS M8 (17mm + FLAT THICKNESS)
Screws
FIXING OF THE AUTOMATIC CASH REGISTER FROM INSIDE THE CASE TO THE FLOOR
REAR
FRONT
LEFT FRONT SIDE
REFERENCE ARROW
TOP VIEW
Surface
1) Place the plate on the surface, where you want to install the
automatic cash register.
4) Unhook the Smart money module, to reach the hole in the
base (D)
6) Insert the fourth M8 screw into hole C, from the plate
towards the case, as shown in fig.4
Insert the safety
lock to keep the
door open.
2) Take the holes on the plate (fig.2) as a reference with a pointed
object/marker and drill with a 7mm drill bit for points A, B, D and 9
mm for point C.
3) Remove the 4 feet present under the base as shown in fig.3
5) Place the plate under the surface and screw in with 3 M6
countersunk head screws, in holes A, B, D
5) Proceed to re-insert the Smart Money module inside the
case and close the automatic cash register
The height of the screws depends on the thickness of
the surface Min. 17mm + surface thickness

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FIXING INSTRUCTIONS ON THE SURFACE
FIXING OF THE AUTOMATIC CASH REGISTER FROM INSIDE THE CASE TO THE FLOOR
REAR
FRONT
LEFT FRONT SIDE
REFERENCE ARROW
TOP VIEW
Surface
Insert the safety
lock to keep the
door open.
1) Place the plate on the surface, where you want to install the
automatic cash register.
2) Take the holes on the plate as a reference (fig.7) through a pointed
object/marker and drill with a 9mm drill bit for points A, B, C, D.
3) Remove the 4 feet present under the base as shown in fig.3
4) Place the plate under the top and screw in with 4 x M8 Allen
screws, in the holes A, B, C, D.
The height of the screws depends on the thickness of the M8 XI7
surface (+ surface thickness.)
The screws should not protrude from the base of the case.

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4. OPERATION
4.1 LOADING AND CASH REGISTER
For the correct operation of the machine it is necessary to set up a cash register necessary to satisfy
the customer's requests (e.g. there are some shops which provide amounts greater than €0.05
and\or €5.00, for which the correct loading of the machine will be using the minimum
recommended for coins and banknotes and a larger number for the aforementioned
denominations) *.
1 cent = 10 Coins
2 cents = 20 Coins
5 cents = 20 Coins
10 cents = 40 Coins
20 cents = 40 Coins
50 cents = 40 Coins
1 euro = 40 Coins
2 euros = 40 Coins
5 euros = 10 banknotes
10 euros = 8 banknotes
20 euros = 6 banknotes
50 euros = 2 banknotes
* the management of money and banknotes is defined by the software
4.2 DISABLING ACCEPTANCE OF BANKNOTES
At the back of the nv200 module there is an 8-pin switch with which it is possible to define the
denominations of the banknotes to be accepted.
By default, the switch has all the pins set to OFF which means that the machine accepts all banknote
denominations (from €5 to €500).
Below is the summary table of the various pins of the switch:
PIN
FUNCTION
OFF (default)
ON
1
Barcode Reader
Accepted
NOT accepted
2
€5 banknote
Accepted
NOT accepted
3
€10 banknote
Accepted
NOT accepted
4
€20 banknote
Accepted
NOT accepted
5
€50 banknote
Accepted
NOT accepted
6
€100 banknote
Accepted
NOT accepted
7
€200 banknote
Accepted
NOT accepted
8
Programming

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4.3 MAXIMUM PAYOUT LEVEL
The payout (device that manages the issue of banknotes) allows you to keep recycling up to a
maximum of 70 banknotes. The banknotes that exceed the number defined in the maximum level
will be sent to the stacker which, in turn, allows the management of 600 banknotes. The banknotes
in the stacker will not be reused for recycling.
4.4 LEVEL EMPTYING
This operation allows the recycler and the hopper to be emptied, leaving the previously set cash
register levels in the machine. The coins will be emptied from the hopper into the change bowl. The
banknotes will be inserted into the stacker, so at the end of the operation it will be necessary to
empty the stacker.
4.5 TOTAL EMPTYING
The total emptying is divided by the various units of which SAFEMONEY is made up.
Empty all coins: issues all the coins in the hopper. The coins will be emptied from the hopper into
the change bowl.
Empty all banknotes: all the banknotes will be put into the stacker.
Empty all stacker: operation to be done only after removing the stacker from the pay-out.

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5. MAINTENANCE
5.1 COIN FEEDER
PROBLEM
POSSIBLE CAUSE
SOLUTION
The device does not work or no
recognized coin
Not connected correctly
to the hopper
Make sure the device is correctly
connected to the hopper and is closed
The coins are jammed during
payment
The coin channel may be
dirty
Clean the coin channel using the
spatula supplied
Lack of acceptance of coins and
block of the machine
Coins jammed in the tail
rotor
Open the device lid and unlock the
rotor
5.2 PAYOUT
PROBLEM
POSSIBLE CAUSE
SOLUTION
The device does not accept
banknotes
Not connected properly
Make sure that the device is
connected correctly, check the green
LED on the hopper
The banknotes are blocked
The banknote channel may
be dirty
Clean the banknote channel as
described in the manual
Failure to accept banknotes
block of the machine
Banknote jammed
Open the device lid and release the
banknote

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5.3 COIN FEEDER STATE
Fast flashing
Fast flashing during start-up
Flashing x 2
Flashing x 3
Slow flashing
Bootloader mode
Calibration
Error During calibration
Fraudulent action.
idle and not enabled (SSP)
Slow flashing
Alternate Flashing
idle and not enabled (CC2)
DES Trusted Channel (CC2 DES enabled)
Slow flashing
Enabled
5.3.1 Table of errors during the sale
LED
N
DESCRIPTION
ACTION
GREEN
1
DEVICE ACTIVE
RED
1
DEVICE DISABLED
Enable the device
RED
2
ERROR DURING CALIBRATION
Contaminated optical sensor.
Clean the optical sensor, if the problem persists, return the
device for assistance
RED
3
THE ENCRYPTION KEY IS NOT
SET
Set the key
RED
4
COIN JAMMED
Turn off the power, remove the coins manually, try turning
the disc to remove the locked coins. If the problem persists,
return the device to service.
RED
5
FRAUD ATTEMPT DETECTED
The photocell on the coin slot has dimmed. Turn the
SAFEMONEY off and on again.
If the problem persists, return the device to service.
RED
6
EMPTY DEVICE, NO MONEY
INSIDE
RED
7
ERROR CHECKSUM
Return the device to service.
RED
8
SENSOR NOT INITIALIZED
Return the device to service.
RED
9
COVER REMOVED
LED STATUS

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5.4 REMOVE THE LOCKED COINS
5.4.1 Coin feeder disconnected
1. Press the handle at the base of the hopper to release the device.
2. Open the lock with the appropriate key.
3. At the same time pull the machine outwards.
5.4.2 Coin feeder coins removal
1. Push the lever upwards
2. Lift the plastic lid upwards
3. Remove the locked coins

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5.4.3 Hopper coin removal
1. Press the lever located near the coin outlet and open the lid.
2. Open the lock with the appropriate key.
3. Move the block on the back upwards
4. Push the OPEN lid backwards!
5. Manually remove all coins from inside.
6. Remove the coins from inside the disc.
7. Turn the disc anticlockwise very carefully.

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5.5 PAYOUT STATE
5.5.1 Errors table
FLASHES
DESCRIPTION
ACTION
0
0
NO ERROR
1
1
BANKNOTE PATH OPEN
Close the path of the banknotes
2
BANKNOTE JAMMED
Remove the obstruction and follow the banknote
reader cleaning procedure
3
DEVICE NOT INITIALIZED
Return the device to service.
2
1
STACKER REMOVED
Reposition the stacker
2
STACKER JAMMED
Remove the jam in the stacker
3
1
ERROR CHECKSUM FIRMWARE
Return the device to service.
2
ERROR CHECKSUM INTERFACE
Return the device to service.
3
ERROR CHECKSUM DATASET
Return the device to service.
4
ERROR CHECKSUM EEPROM
Return the device to service.
4
1
POWER SUPPLY TOO LOW
Check the power supply with the help of a tester
2
POWER SUPPLY TOO HIGH
Check the power supply with the help of a tester
3
PAPER SIZE ERROR
Reprogram the size
4
RESET
Turn the SAFEMONEY off and on again
5
1
FIRMWARE ERROR
Reprogram the device

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5.5.2 Payout disconnection
1. Open the front door
2. Turn the protection plate
3. Open the lock with the appropriate key.
4. Press the release button.
5. Remove Payout.

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5.6 REMOVE LOCKED BANKNOTES
1. Remove the NV200 module by operating the silver release latch, remove the jammed
banknote.
2. Close the diverter (turn 180° anticlockwise)
5.6.1 Manual emptying of banknotes
1. Close the diverter.
2. Transfer the banknotes to the dispensing roller.
3. Open the diverter.
4. Dispense the banknotes.
5. Close the diverter.
6. Total emptying.

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5.7 BANKNOTE COLLECTION
For the collection of banknotes it is necessary to extract the appropriate cash-box below the payout
form. In summary, the following steps must be performed:
1. Open the front door
2. Turn the protection plate
3. Open the lock below using the appropriate key.
4. Bring the cash-box towards you by pulling the appropriate handle
5. Turn the cash-box over and open the lock
6. Take out the banknotes

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5.8 FIRMWARE UPDATE
CAUTION ! The SAFEMONEY product is subject to MANDATORY upgrade!
The firmware update allows the recognition of new banknotes issued by the EUROPEAN CENTRAL
BANK, until the complete replacement of all denominations of banknotes in circulation.
Updating the FW is also necessary to recognise the new fake banknotes on the market and to
improve the functioning of readers and dispensers.
5.9 MACHINE CLEANING
To clean the machines IT IS STRICTLY FORBIDDEN TO USE AGGRESSIVE AGENTS, SUCH AS
DENATURED ALCOHOL. CLEANING MUST BE CARRIED OUT WITH THE MACHINE DISCONNECTED
FROM THE ELECTRICAL MAINS.
It is advisable to provide for the cleaning of the devices on a monthly basis.
5.9.1 Cleaning NV200
1. Operate the release latch.
2. Fully open the path of the banknote
3. Determine the path.
4. Determine the dragging mechanisms.