Divine Hot Tubs Camano User manual

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Divine Hot Tubs
Camano
Owner’s Manual
SERVICE CENTER Toll Free 1-877-483-1606
customerservice @ divinehottubs.com
Divine Spa Manual, N. America 03.18.20

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Quick Reference for Your Convenience
My Spa model is:
Serial number is:
Dealer Purchased from:
Dealer Phone:
Date of Purchase:
Dealer Address:
Date delivered/installed:
Other notes:
Copyright © Divine Hot Tubs, 2020. All rights reserved. Specications may change
without notice. International products may be congured dierently to meet local
electrical requirements.

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Table of Contents
5 INTRODUCTION
6 IMPORTANT SAFETY INSTRUCTIONS
9 STEPS FOR A SUCCESSFUL INSTALLATION
9 Preparing For Your Spa Delivery
10 Site Selection and Preparation
10 Installation – Placing Your Spa
11 Electrical Hook-Up Requirements
14 Filling Your Spa
15 TOPSIDE CONTROL
15 Getting started with the SpaTouch control
26 WATER PURITY & FILTRATION
26 Keeping The Water Clean
26 Spa Chemistry 101
28 How To Use the Chemicals
29 Usage Denitions
29 Starting A Chemical Maintenance Program
31 Filtration
31 Ozone Generator
32 JETS
32 Types Of Jets
33 Jet, Air and Waterfall Controls
33 Cleaning The Rotating Jets
34 Jet Removal

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34 MAINTENANCE
34 Pillows
34 Cabinet
34 The Shell
34 Spa Cover
35 Winterizing
35 Draining The Spa
37 Energy Eciency Green Technology
38 APPENDIX
38 Troubleshooting
38 System Trouble
38 Controls
39 Pumps
39 Jets
39 Water
41 FAQ’s - Frequently Asked Questions
42 Warranty

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INTRODUCTION
Congratulations on your purchase of a new Divine Hot Tubs
spa! Your spa is designed and manufactured with the nest
components available and is engineered with comfort, low
maintenance, and durability in mind.
You will enjoy your spa for several years to come if you are
diligent with the care and maintenance of your spa. This
manual will help you to determine the best way to take care
of your spa based on the amount of use and the type of
environment your spa is installed.
It is very important for you to read the entire manual before
attempting to use your spa. Contained in this manual are
important maintenance and startup procedures as well
as safety precautions that must be followed to ensure the
prolonged life of your spa and the safety of the people using
the spa. Failure to follow start-up procedures may damage your
unit and void your warranty.
Please feel free to call your local Divine Hot Tubs dealer if you
have any further questions after reading this manual. We hope
you enjoy many years of fun and relaxation in your new spa.

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SAFETY FIRST!
IMPORTANT SAFETY
INSTRUCTIONS!
READ AND FOLLOW ALL
INSTRUCTIONS.
When installing and using electrical equipment it is recommended that a licensed
and bonded electrician perform the work. Basic safety precautions should always be
followed, including the following:
• A“pressure wire connector” is provided and is located on the outside of the
control box. This connector will allow the connection of a no. 8 AWG solid copper
bonding wire (no. 6 AWG Canada) between the spa and any metal equipment,
metal electrical enclosures, metal water pipe or conduit within 5 feet of the spa
as needed to comply with local requirements.
• A green colored terminal wire (or a wire connector marked “G”, “GR”, “Ground”, or
“Grounding”) is also provided. To reduce the risk of electric shock, connect this
terminal to the grounding terminal of your electric service or supply panel with
a continuous green insulated copper wire equivalent to the circuit conductor
supplying this equipment.
• The electrical supply must include a suitably rated Ground Fault Circuit
Interrupter to open all underground supply conductors to comply with section
422-20 of the National Electrical Code. ANSI/NFPA 70-1987. The power supply
cut o must be readily accessible to the spa occupant, but installed at least 5 feet
from spa water.
• Test the performance of the GFCI according to manufacturers
recommendations. If the GFCI does not perform correctly, there may be a
ground current present which can increase the risk of electric shock. Disconnect
the power until the fault has been identied and corrected.
• DANGER –RISK OF ELECTRIC SHOCK. Install at least 5 feet from all metal
surfaces.
• DANGER – RISK OF ELECTRIC SHOCK. Do not permit any electric appliance such
as lights, telephones, radios or televisions within 5 feet of your spa.
• DANGER –RISK OF CHILD DROWNING. Extreme caution must be exercised
to prevent unauthorized access by children. To avoid accidents, ensure that
children cannot use a spa or hot tub unless they are supervised at all times.

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WARNING
PREVENT DROWNING PREVENT ELECTROCUTION
1. SUPERVISE CHILDREN AT ALL TIMES.
2. ATTACH SPA COVER AFTER EACH
USE.
3. SPA HEAT CAN CAUSE
HYPERTHERMIA AND
UNCONSCIOUSNESS.
4. SPA HEAT IN CONJUNCTION WITH
ALCOHOL, DRUGS, OR MEDICATION
CAN CAUSE UNCONSCIOUSNESS.
1. 1. NEVER PLACE ANY ELECTRIC
APPLIANCE WITHIN 5 FEET OF THE
SPA.
• DANGER – Risk of injury, do not remove suction ttings. The suction ttings in this
spa are sized to match the specic water ow created by the pump. Should the
need arise to replace the suction ttings or the pump, be sure that the ow rates are
compatible. Never operate spa if the suction ttings are broken or missing. Never
replace a suction tting with one rated less than the ow rate, marked on the original
suction tting.
• Installation should include proper drainage of the electrical equipment area to pre-
vent electrical shortage.
• Store all chemicals in a cool dry area and keep out of children’s reach.
• WARNING - To reduce the risk of injury:
A. Spa heat can cause hyperthermia and unconsciousness!Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees
above the normal body temperature of 98.6°F. The symptoms of hyperthermia
include an increase in the internal temperature of the body, dizziness, lethargy,
drowsiness, and fainting. The eects of hyperthermia include failure to perceive
heat; failure to recognize the need to exit spa or hot tub; unawareness of im-
pending hazard; fetal damage in pregnant women; physical inability to exit the
spa or hot tub; and unconsciousness resulting in the danger of drowning.
B. WARNING - The use of alcohol, drugs, or medication can greatly increase the risk
of fatal hyperthermia. The water in a spa or hot tub should never exceed 104° F
(40° C). Water temperatures between 100° F (38° C) and 104° F (40° C) are consid-
ered safe for a healthy adult. Lower water temperatures are recommended for
extended use (exceeding 10-15 minutes) and for young children.
C. Since excessive water temperatures have a high potential for causing fetal
damage during the early months of pregnancy. Pregnant or possibly pregnant
women should limit water temperatures to 100° F (38° C).

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WARNING
PREVENT DROWNING PREVENT ELECTROCUTION
1. SUPERVISE CHILDREN AT ALL TIMES.
2. ATTACH SPA COVER AFTER EACH USE.
3. SPA HEAT CAN CAUSE HYPERTHERMIA
AND UNCONSCIOUSNESS.
4. SPA HEAT IN CONJUNCTION WITH
ALCOHOL, DRUGS, OR MEDICATION CAN
CAUSE UNCONSCIOUSNESS.
1. NEVER PLACE ANY ELECTRIC APPLIANCE
WITHIN 5 FEET OF THE SPA.
AUDIO SYSTEM:
CAUTION - Risk of Electric Shock. Do not leave compartment door open.
CAUTION - Risk of Electric Shock. Replace components only with identical
components.
CAUTION - Do not operate the audio/video controls while inside in the spa.
WARNING - Prevent Electrocution. Do not connect any auxiliary components
(for example cable, additional speakers, headphones, additional audio/video
components, etc.) to the system.
These units are not provided with an outdoor antennae; when provided, it should be
installed in accordance with Article 810 of the National Electrical Code, ANSI/NFPA 70.
Do not service this product yourself as opening or removing covers may expose you
to dangerous voltage or other risk of injury. Refer all servicing to qualied service
personnel.
When the power supply connections or power supply cord(s) are damaged; if water
is entering the audio/video compartment or any electrical equipment compartment
area; if the protective shields or barriers are showing signs of deterioration; or if there
are signs of other potential damage to the unit, turn o the unit and refer servicing to
qualied service personnel.
This unit should be subjected to periodic routine maintenance (for example, once
every 3 months) to make sure that the unit is operating properly.
SAVE THESE
INSTRUCTIONS!

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STEPS FOR A SUCCESSFUL INSTALLATION:
1. PREPARING FOR YOUR SPA
Prior to receiving your new spa, you will need to
prepare an area to install the spa. You will need to
arrange to have your spa placed in your desired
location and the connection of the electrical circuits.
In most cities, permits are required for the installation
of electrical circuits.
Review the path that your spa will take through your
property along with the size of the spa to ensure you
have enough clearance. If there are stairs or other
obstacles the spa will have to travel over to get to the
site, additional clearances may be required.
We have listed some key points to installing your spa that will help eliminate some of
the unforeseeable situations that could occur.
We recommend a level 4” thick concrete pad if you are installing on land (versus deck
or platform). The dimensions of the pad should be at least the outside dimension
of the spa. You should also accommodate for steps or other items around the spa.
Allow a few days for curing the cement when calculating your scheduled delivery
date.
Balconies and upper decks are not recommended for spa installations, but if you
choose to do so, keep in mind that a large lled spa with 6 people can weigh as
much as three tons. Balconies and decks must be constructed to current state and
local building codes and must support at least 100 pounds per square foot.
If you are building a deck around the spa, be sure that the deck does not cover any
of the service panels to the spa. If you are building stairs for getting up to the spa, it
is recommended that they be installed in such a way that they can be moved out of
the way if entrance to the service panels is required.
The most obvious thing to remember is to plan your installation in a location
where it will be easy to move from the delivery truck to the location site. Spas are
typically transported on a mover’s dolly lying on their side. Check for adequate
gate clearance and remove any fence panels if necessary to allow access to the
installation site.
• Avoid installing too close to a building or structure.
• Leave enough room around all sides to allow access to service
panels.
• Install on a load bearing, level platform.
• Do not install less than 5 feet from ground conductors.
• Use non-conductive conduit for all wiring.
• If installing below a deck surface, leave enough room to access
and remove service panels.

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2. SITE SELECTION AND PREPARATION
3. INSTALLATION - PLACING YOUR SPA
The location of your hot tub is entirely up to you.
Carefully read these instructions for various ideas of
locations that your new spa may be placed.
By the time you have made your spa purchase, you
probably have a spot already picked out. Prior to the
spa delivery, please verify the following:
Outdoor and patio installation
To position the spa correctly in your backyard is very important. The reason is your
spa’s warranty. The warranty on a spa is voided if the site is not 100% supportive. If
you install your hot tub outdoors, a concrete pad is the best method for a stable and
level surface. The concrete pad should be four inches thick. Your spa may be installed
on a deck, providing the load rating can handle a full spa with people in it.
Deck Installation
When placing the spa on a deck, please ensure
the maximum load capacity of the deck. Consult a
qualied deck builder or structural engineer before
you place the hot tub on an elevated deck or indoors.
To determine the weight of your hot tub, please refer
to the specications on the website. This weight
must not exceed the structural weight of the deck.
Indoor Installation
When installing a spa indoors, there are some special considerations. The combination
of heat and moisture will accumulate on the oor and surrounding the spa. The
ooring material needs to provide a grip when wet. The location also needs proper
drainage to prevent water build-up around the spa. When building a room
• Always place the spa on a compacted and level surface. The best surface is a
level concrete pad. A spa, full of water, can weigh a great deal. Please ensure
the spot can support the weight.
• Make sure to level your spa before lling it.
• Locate the equipment panel. The system pack, drain valve, and ozone
generator are usually located all in the same area. Be sure that the connections
are tightened during lling. Water inside the system pack will cause the pack
to fail and the breaker to trip.
• The panels on all four sides are removable. Be sure to have access on all four
sides.
• Be sure to have easy access to the circuit breaker in the sub panel (240 volt
models).
• Never let water into the sub panel (240 volt models), or into the electrical
outlet that your spa is plugged in to. Your 240 volt spa’s sub panel is rain tight
when installed correctly with the door closed.

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4. ELECTRICAL HOOK-UP REQUIREMENTS - 240V
Important! Electrical Connections Must Be Made By
Qualied, Licensed, Personnel
Please contact a licensed residential electrician for these services. To ensure you will
have an opportunity to use your hot tub soon after delivery, it is very important that
the required electrical service has been installed ahead of time.
Accessing the System Electrical Pack:
for your spa, it is best to have a oor drain installed. The humidity of a room with a spa
can become a problem if there is not enough proper ventilation. Otherwise, problems
such as dry rot, mildew or other problems may occur.
Ground preparation
Your spa has been engineered to rest on a variety of surfaces. The insulated spa oor
base gives you the ability to nd the perfect place. A concrete slab is the best for long
term. There are other options available as long as the surface is level prior to delivery.
The alternatives are 5/8 minus crushed packed rock, or a deck that is rated for the load.
When placing a spa on crushed rock, the easiest way to maintain its form is to build a
frame and ll it with the crushed packed rock. Remember, if the spa is placed on grass
or dirt, debris will get inside the spa as the users enter and exit.
It is incredibly important to the operation and the draining of the spa for it to be level
once it is installed. The warranty on a spa is voided if the site is not 100% supportive.
1. Unscrew and remove the
two vertical trim pieces on
the front of your spa below
spa control panel.
2. Unscrew and remove the
front cabinet panel.
3. This will provide access to
spa components. Reverse
these steps to reattach the
spa panel.

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All models require a 50 amp single phase, 240 volt circuit breaker in the main electrical
service panel. NOTE: A SUB PANEL MUST BE USED TO SUPPLY POWER AND PROTECT
THE SPA. All 240 volt must be wired in accordance with applicable local electrical
codes, and all electrical work must be done by a licensed electrician. A licensed
electrician should install a four-wire electrical service (two line voltages, one neutral,
one ground) from the main electrical service panel to the sub-panel, and from the sub-
panel to the spa per the appropriate wiring diagram as illustrated on the next page.
Your electrician should mount the sub-panel in the vicinity of the spa but it should not
be closer than ve (5) feet from the spa’s water edge (NEC 680-38 to 41-A-3).
WARNING: Removing or bypassing the GFCI breakers in the sub panel at any time will
result in an unsafe spa and will void the warranty.
WIRE SPECIFICATION NOTE: Long electrical runs may require a larger gauge feed
wire than stated. We recommend that a maximum voltage drop of 3% be used when
calculating the larger wire size.
Refer to the Wiring Diagrams (gure 1-1) for the electrical requirements of the 240 volt
models.
Do not turn on power to the spa when the tub is not lled.

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ELECTRICAL REQUIREMENTS - 240V
IMPORTANT: Electrical connections must be made by qualied, licensed personnel.
Please contact a licensed residential electrician for these services.
Note: The load (spa) neutral must be attached directly to the GFCI breaker, and not the
neutral buss in the sub-panel. Attaching it to the neutral buss will cause the GFCI to trip
instantly.
Minimum 6 gauge wire required on all 240
volt applications (except for grounding which
is determined by NEC code and/or local
requirements).
Figure 1-1
240 volt wiring conguration from the house to the spa

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FILLING YOUR SPA THROUGH THE FILTER CHAMBER
Before you begin to ll your spa, it is advisable to have your water tested for hardness
(water rich in calcium and mineral content). Wells usually contain harder water than
urban water supplies. Mineral and metal imbalances in your water can shorten the life
of the equipment in your spa. Contact your local dealer for proper water analysis.
We recommend that you purchase a high quality “Water Test Kit” for checking pH and
sanitizer levels. Test the water daily until your “user load” is determined.
Make sure there is no dirt or sediment at the bottom of the tub and that there is
nothing inside the lter compartment before lling with water. Filling the spa
through the lter housing will help to prevent air locks (trapped pockets of air) in
pumps on start up.
1. Place your garden
hose into the lter
housing. This will ensure
that air bubbles are
removed from the lines
while you ll the spa.
2. Turn the water on so
that most of the water
enters through the lter
chamber.
3. Fill the water to the
proper level – half way
up the lter housing, just
below the head pillow as
shown in pictures above.

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TOPSIDE CONTROL: Cleanup Cycle
(Not all systems
display this icon)
Time
Music
Ozone Running
Filter Cycle: F1, F2,
F+ (Both 1&2 running)
Temperature Range:
H=High, L=Low
Heat
Temperature
Up/Down
Equipment
Control icon
Settings
WiFi Signal Indicator
Lock
Invert Screen
Getting Started with the SpaTouch Control
The SpaTouch touchscreen control panel is designed to make adjusting and
controlling your spa easier than ever. Here is a quick overview of the control and how it
works to get you started. For additional information download the complete manual at
divinehottubs.com/resources.
The main screen displays information about your spa and allows you to make
adjustments. The actual water temperature can be seen, and the Set Temperature
can be adjusted. Time-of-Day, Ozone and Filter status is available, along with other
messages and alerts. The selected Temperature Range is indicated in the upper left
corner. The Equipment Control Icon will spin if any pump is running. A Lock icon is
visible if the panel or settings are locked.
Note: After 30 minutes* the display will automatically go into sleep mode, which turns
the display o. This is normal operation. Touch anywhere on the screen to wake the
panel up.
*The actual number of minutes can be customized. See page 20 of the manual.
SpaTouch 2

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There are 2 lock icons that can be shown on the title bar of most screens. A
tall skinny one representing a settings lock is applied. It is shown on screens
that are aected by the settings lock. And the standard lock icon Padlock
which represents the Panel being locked.
To unlock or lock a setting or panel lock, rst press the corresponding icon
on the Lock Screen, then press and hold the word“Lock” for 5+ seconds until
the text and icon change to the opposite state.
Touch the Indicator to go to a Message Screen which shows the message. Some
messages will include the “Call for Service”text as it requires a service technician to x
the problem. If the panel is locked and a message alert appears, you will be taken to
the Lock Screen (where you will need to Unlock the panel) before you can clear the
message.
Icons:
=On
=On
=Active
=Active
=Disabled
=Disabled
= Fatal Error (Spa can’t
function until it’s xed)
= Normal Error or Warning
= Reminder Message
= Informational Message
Current water temperature if °F or °C
is solid. Set temperature if °F or °C is
ashing.
=Settings active
=Settings is inacttive (when panel is
locked) Takes you to Settings Screen.
Dierent animation
sequences including
blinking, may indicate
dierent stages of heating.
=Jet is inactive. Indicates if a pump is
running or not.
= Equipment Control
Brings up a screen where the spa jets, air jets,
or other equipment can be controlled. While
on the Equipment Control screen you can
press a jets button once for low speed, and if
congured, press it again for high speed.
Adjust temperature up or down
Message Waiting Indicator: The Message Waiting Indicator
will show one of the following icons:
Lights
Music

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Navigating the entire menu structure is done by touching the screen.
The three screen selections indicated below can be selected. Touch
one of these to enter a dierent screen with additional controls.
Most menu screens time out and revert to the main screen after 30
seconds of no activity.
At the bottom of the screen, at certain times an indicator may appear
showing that a message is waiting. Touch this indicator to go to the
Message Display Screen. On that Screen some of the messages can be
dismissed.
Navigation
Music Settings Equipment
Warning Message

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100°
Set Temperature
Press Up or Down once to display the Set Temperature
(indicated by a ashing ºF or ºC, plus a change in color of
the temperature). Pess Up or Down again to modify the Set
Temperature. The Set Temperature changes immediately.
If you need to switch between High Temperature Range
and Low Temperature Range you need to go to the Settings
Screen.
Press & Hold
If Up or Down is pressed and held, the temperature will
continue to change until you stop pressing, or until the
Temperature Range limits are reached.
The Spa Screen
The Spa Screen shows all available
equipment* to control. The display
shows icons that are related to the
equipment installed on a particular
spa model, so this screen may change
depending on the installation. The icon
buttons are used to select and control
individual devices.
Some devices, like pumps, may have
more than one ON state, so the icon
will change to reect the state of the
equipment. Below are some examples of
2-speed Pump indicators. If the Spa has a Circ Pump, a Circ Pump
Icon will appear to indicate its activity,
but outside of Priming Mode, the Circ
Pump cannot be controlled directly.
*One exception: The Main Spa Light is
not shown on the Spa Screen; it is only
shown (and controlled) on the Main
Screen.
Jets O Jets Low Jets High

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If an Up or Down button is shown and pressed when on an editing page, and a
value has been selected (highlighted), the value can be increased by pressing
the up arrow or decreased by pressing the down arrow.
When you see both the Back button and
an Active Save button, the Save button will
Save, while the Back button will Cancel. If
the screen times out due to no activity it
will act like Cancel.
Exiting Screens
The back button is on every screen except the Main Screen, the Priming Mode
Screen are a Message Display Screen. When you see only this button, or this
button plus an Inactive Save Button, it means Back or Exit. It appears on editing
screens before you have changed any value, as well as on all other screens.
Active Save
Button
Inactive Save
Button
Invert Screen: Appears at the top
right corner of all screens
Increase
Save
Decrease
Common Buttons

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Common Buttons
If there is a right arrow at the bottom of the screen it will take you to the next
page.
Page Right IPage Left
Page Up IPage Down
If an Up or Down button is shown
and pressed when on a page with
a text list, the list can be scrolled a
page at a time.
Page Right Page Left
Page Up
Page Down
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