Dodge Ram Commercial2016 User manual

Chassis Cab
OWNER’S MANUAL
2016

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name FCA
US LLC shall be deemed to be deleted and the name FCA
Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2015 FCA US LLC

TABLE OF CONTENTS
SECTION PAGE
1INTRODUCTION . ..............................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE .................................123
4UNDERSTANDING YOUR INSTRUMENT PANEL ......................................229
5STARTINGANDOPERATING ....................................................397
6WHATTODOINEMERGENCIES..................................................535
7MAINTAININGYOURVEHICLE...................................................561
8MAINTENANCE SCHEDULES ....................................................631
9IF YOU NEED CONSUMER ASSISTANCE ............................................639
10 INDEX .....................................................................651
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INTRODUCTION
CONTENTS
䡵INTRODUCTION ........................4
䡵HOW TO USE THIS MANUAL ..............4
䡵WARNINGS AND CAUTIONS ..............6
䡵VAN CONVERSIONS/CAMPERS ............6
䡵VEHICLE IDENTIFICATION NUMBER ........6
䡵VEHICLE MODIFICATIONS/ALTERATIONS ....7
1

INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
If applicable, refer to the Diesel Supplement for diesel
related information.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR® parts, and cares about
your satisfaction.
RAM is a registered trademark of FCA US LLC.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

1
INTRODUCTION 5

WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against
operating procedures that could result in a collision,
bodily injury and/or death. It also contains CAUTIONS
against procedures that could result in damage to your
vehicle. If you do not read this entire Owner’s Manual,
you may miss important information. Observe all Warn-
ings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to
body modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer.
Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
6 INTRODUCTION

frame and underbody as well as the Automobile Infor-
mation Disclosure Label affixed to a window on your
vehicle, the vehicle registration and title.
NOTE: It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
Vehicle Identification Number
1
INTRODUCTION 7

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
䡵A WORD ABOUT YOUR KEYS .............12
▫Ignition Node Module (IGNM) ............12
▫Keyless Push Button Ignition — If Equipped . . .13
▫KeyFob.............................14
▫Removing Key Fob From Ignition ..........16
▫Key-In-Ignition Reminder ................18
▫General Information ....................19
䡵SENTRY KEY ..........................19
▫Replacement Keys .....................20
▫Customer Key Programming ..............21
▫General Information ....................21
䡵VEHICLE SECURITY ALARM ..............22
▫Rearming Of The System .................22
▫To Arm The System .....................22
▫To Disarm The System ...................23
▫Security System Manual Override ...........24
䡵ILLUMINATED APPROACH ...............24
䡵REMOTE KEYLESS ENTRY (RKE) ...........25
▫Remote Unlock The Doors ...............27
▫To Lock The Doors .....................28
2

▫Sound Horn With Remote Key Lock .........28
▫Using The Panic Alarm ..................29
▫Programming Additional Transmitters........29
▫Transmitter Battery Replacement ...........30
▫General Information ....................33
䡵REMOTE STARTING SYSTEM — IF EQUIPPED .33
▫How To Use Remote Start ................34
▫Remote Start Abort Message ..............35
▫To Enter Remote Start Mode...............35
▫To Exit Remote Start Mode Without Driving The
Vehicle ..............................36
▫To Exit Remote Start Mode And Drive The
Vehicle ..............................36
▫Remote Start Comfort Systems — If Equipped . .36
▫General Information ....................36
䡵DOOR LOCKS .........................37
▫Manual Door Locks .....................37
▫Power Door Locks — If Equipped ..........39
▫Child-Protection Door Lock ...............40
䡵KEYLESS ENTER-N-GO ..................42
▫General Information ....................46
䡵WINDOWS ...........................46
▫Power Windows — If Equipped ...........46
▫Wind Buffeting .......................49
䡵OCCUPANT RESTRAINT SYSTEMS ..........50
▫Important Safety Precautions ..............50
▫Seat Belt Systems ......................52
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Supplemental Restraint System (SRS) ........68
▫Child Restraints .......................83
▫Transporting Pets .....................114
䡵ENGINE BREAK-IN RECOMMENDATIONS . . .115
▫Diesel Engine ........................115
䡵SAFETY TIPS .........................116
▫Transporting Passengers .................116
▫Exhaust Gas .........................117
▫Safety Checks You Should Make Inside The
Vehicle .............................118
▫Periodic Safety Checks You Should Make Outside
The Vehicle .........................120
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

A WORD ABOUT YOUR KEYS
Your vehicle uses either a key start ignition system or
keyless ignition system. The key start ignition system
consists of a either a bladed key with an immobilizer chip
in it, or a Key Fob with Remote Keyless Entry (RKE)
transmitter and an Ignition Node Module (IGNM). The
keyless ignition system consists of a Key Fob with
Remote Keyless Entry (RKE) transmitter and a Keyless
Push Button Ignition.
Ignition Node Module (IGNM)
The Ignition Node Module (IGNM) operates similar to an
ignition switch. It has four operating positions, three with
detents and one that is spring-loaded. The detent posi-
tions are OFF, ACC, and ON/RUN. The START position
is a spring-loaded momentary contact position. When
released from the START position, the switch automati-
cally returns to the ON/RUN position.
Ignition Module
1 — OFF
2 — ACC (ACCESSORY)
3 — ON/RUN
4 — START
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Keyless Push Button Ignition — If Equipped
This feature allows the driver to operate the ignition
switch with the push of a button as long as the Remote
Keyless Entry (RKE) transmitter is in the passenger
compartment.
The Keyless Push Button Ignition has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START, during start
RUN will illuminate.
NOTE: In case the ignition switch does not change with
the push of a button, the RKE transmitter (Key Fob) may
have a low or dead battery. In this situation, a back up
method can be used to operate the ignition switch. Put
the nose side (side opposite of the emergency key) of the
Key Fob against the ENGINE START/STOP button and
push to operate the ignition switch and with your foot
applied on the brake pedal.
Keyless Push Button Ignition
1 — OFF
2 — ACC (ACCESSORY)
3 — ON/RUN
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

Key Fob
Key Fob — If Equipped
The Key Fob operates the ignition switch. Insert the
square end of the key fob into the ignition switch located
on the instrument panel and rotate to the desired posi-
tion. It also contains the Remote Keyless Entry (RKE)
transmitter and an emergency key, which stores in the
rear of the Key Fob.
The emergency key allows for entry into the vehicle
should the battery in the vehicle or the RKE transmitter
go dead. You can keep the emergency key with you when
valet parking.
To remove the emergency key, slide the mechanical latch
at the top of the Key Fob sideways with your thumb and
then pull the key out with your other hand.
NOTE: When using the emergency key to gain access to
your vehicle, be aware that the security alarm may be
triggered. Insert the Key Fob into the ignition and place
the ignition in the ON/RUN mode to disarm the security
system.
Key Fob With Remote Keyless Entry (RKE) Transmitter
(IGNM)
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Keyless Push Button Ignition Key Fob — If Equipped
This Keyless Push Button Ignition Key Fob allows the
driver to operate the ignition switch with the push of a
button, as long as the Remote Keyless Entry (RKE)
transmitter is in the passenger compartment. The Keyless
Push Button Ignition has four operating positions, three
of which are labeled and will illuminate when in posi-
tion. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START, during start RUN will
illuminate. It also contains the Remote Keyless Entry
(RKE) transmitter and an emergency key, which stores in
the rear of the Key Fob.
The emergency key allows for entry into the vehicle
should the battery in the vehicle or the RKE transmitter
go dead. You can keep the emergency key with you when
valet parking.
To remove the emergency key, slide the mechanical latch
on the backside of the Key Fob sideways with your
thumb and then pull the key out with your other hand.
NOTE: When using the emergency key to gain access to
your vehicle, be aware that the security alarm may be
triggered. Insert the Key Fob into the ignition and place
the ignition in the ON/RUN mode to disarm the security
system.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

NOTE: You can insert the double-sided emergency key
into the door lock cylinder with either side up.
Removing Key Fob From Ignition
Place the gear selector in PARK (if equipped with an
automatic transmission). Turn the Key Fob to the OFF
position and then remove the Key Fob.
NOTE:
•The power window switches, radio, power sunroof (if
equipped), and power outlets will remain active for up
to 10 minutes after the ignition switch is turned to the
OFF position. Opening either front door will cancel
this feature. Refer to “Uconnect Settings” in “Under-
standing Your Instrument Panel” for further informa-
tion.
•For vehicles not equipped with a touchscreen radio,
refer to “Electronic Vehicle Information Center
(EVIC)/ Settings (Customer-Programmable Features)”
in “Understanding Your Instrument Panel” for further
information.
Key Fob With RKE Transmitter Keyless Enter-N-Go Fob
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•For vehicles equipped with a touchscreen radio, refer
to “Uconnect Settings” in “Understanding Your Instru-
ment Panel” for further information.
CAUTION!
•If your vehicle battery becomes low or dead, your
Key Fob will become locked in the ignition.
•Do not attempt to remove the Key Fob while in this
condition, damage could occur to the Key Fob or
ignition module. Only remove the emergency key
for locking and unlocking the doors.
•Leave the Key Fob in the ignition and either:
•Jump Start the vehicle.
•Charge the battery.
WARNING!
•Before exiting a vehicle, always shift the automatic
transmission into PARK or the manual transmis-
sion into REVERSE, apply the parking brake, turn
the vehicle OFF, remove the key fob from the
ignition and lock your vehicle. If equipped with
Keyless Enter-N-Go, always make sure the keyless
ignition node is in “OFF” mode, remove the Key
Fob from the vehicle and lock the vehicle.
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
(Continued)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

WARNING! (Continued)
•Do not leave the Key Fob in or near the vehicle, or
in a location accessible to children, and do not
leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ACC or ON/RUN mode.
A child could operate power windows, other con-
trols, or move the vehicle.
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the Key Fob is in the
ignition and the ignition switch position is OFF or ACC,
a chime will sound to remind you to remove the Key Fob.
NOTE:
•⬙Keyed⬙Ignition systems will chime in OFF or ACC
when the driver door is open.
•“Keyless⬙Ignition systems will chime in ACC or RUN
when the driver door is open.
•If equipped with Electronic Vehicle Information Center
(EVIC)/Driver Information Display (DID), the EVIC or
DID will display “Key In Ignition.”
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE