Drinkpod 5 User manual

Use & Care Guide
English
DRINKPOD 5
Countertop Purier·Dispenser
Model: DPWPA500CTB
Customer Assistance
1-844-374-6576
www.drinkpod.com
Drinkpod and the Drinkpod logo are the registered
trademarks of Drinkpod, LLC.
All Rights Reserved.

Table Of Contents
IMPORTANT SAFETY INSTRUCTIONS II
GETTING TO KNOW YOUR DRINKPOD 1-1
Filters 1-5
Technical Specications 1-7
Regarding Connecting Other Appliances 1-7
USING YOUR DRINKPOD 1-8
Powering On/O Your Drinkpod 1-8
Dispensing Water 1-8
Replacing Your DRINKPOD 5’s Filters 1-8
MAINTAINING YOUR DRINKPOD 1-10
Storing & Relocating Your DRINKPOD 5 1-10
Leaving Your DRINKPOD 5 (Vacation) 1-12
TROUBLESHOOTING YOUR DRINKPOD 1-13
Issue #1: My DRINKPOD 5 is dispensing slowly. 1-13
Issue #2: My lter lifespan seems very short. 1-13
Issue #3: My DRINKPOD 5 isn’t powering on. 1-14
Issue #4: My DRINKPOD 5’s Hot Mode won’t dispense. 1-14
Issue #5: My DRINKPOD 5’s Hot Mode isn’t hot. 1-14
Issue #6: My DRINKPOD 5’s Cold Mode isn’t cold. 1-14
Issue #7: My DRINKPOD 5 is leaking water. 1-15
NOTES 1-16
WARRANTY 1-17
Table of Contents

Important Safety Instructions
Important Safety Instructions
When using electrical appliances, basic safety precautions should always be followed,
including the following:
1. Read all instructions.
2. Should your appliance ever fail, please disconnect the power and water immediately before
calling for assistance.
3. To avoid leakage and damage, never remove appliance parts.
4. Unsupervised children should not be allowed to operate the machine.
5. Please use the product in a dry place within the temperature ranges of 40°F and 100°F.
6. Ensure the power cord is always unplugged before performing any maintenance,
troubleshooting, or lter upgrades.
7. Only use Kenmore or Drinkpod accessories and lters to avoid causing damage and voiding
product warranty.
8. For all service and support related issues, please immediately contact support at 1-844-374-
6576, or email us at [email protected].
9. Any and all repairs should only be attempted by qualied persons designated by Drinkpod.
10. Do not install the machine in a location exposed to direct sunlight.
11. Never store or expose your DRINKPOD 5 in an environment less than 32°F.
12. This appliance is not intended for use by persons with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children
should be supervised to ensure they do not play with the appliance.
13. If the supply cord is damaged, it must be replaced by the manufacturer, one of its designated
service agents, or similarly qualied person, in order to avoid all hazards.
14. Do not store explosive substances such as aerosol cans, or other items with a ammable
propellant, in this appliance.
15. This appliance is intended to be used in household and similar applications, kitchens, oces,
and similar non-retail applications.
16. The appliance should only be plugged into a grounded three prong socket. A surge protector is
recommended.
17. The appliance should never be turned upside down, or tilted more than 45°.
18. The appliance should never be cleaned utilizing a compressed water stream.
19. This product is designed for household use only!
20. WARNING: To avoid any hazards due to instability of the appliance, it must be
installed, maintained, and repaired, in accordance with this manual.
SAVE THESE INSTRUCTIONS!

Getting To Know Your DRINKPOD
Getting To Know Your DRINKPOD 1-1
A
B
C
D E
F
G
A
Hot Dispense Button - Dispenses hot water.
B
Child Safety Lock - Helps prevent small children from burning themselves.
C
Cold Dispense Button - Dispenses cold water.
D
Hot Water Dispenser - Nozzle where hot water ows from.
E
Cold Water Dispenser - Nozzle where cold water ows from.
F
Drip Reservoir - Removable reservoir that collects spilled water.
G
Drip Tray - Sits inside the top of the drip reservoir.

Getting To Know Your DRINKPOD
Getting To Know Your DRINKPOD 1-2
Y
H
I
J
J
K
K
G
F
L
M
N
Q
Q
A
C
R
S
T
U

Getting To Know Your DRINKPOD 1-3
Getting To Know Your DRINKPOD
H
Cooling System Coils
I
Side Panel Venting - DO NOT OBSTRUCT THIS!
J
Power Cable
K
Filter System to Dispenser Connection - Connects external lter hub to water
dispenser.
L
Ice & Coee Connect Port - Outlet that supplies puried water for accessory
appliances..
M
Water Input Line - Water inlet valve that you connect to your water source.
N
Polishing Scrub Pod (Filter 3) - See “Filters” on page 1-5.
O
ULTRA Scrub Pod (Filter 2) - See “Filters” on page 1-5.
P
Chemical Scrub Pod (Filter 1) - See “Filters” on page 1-5.
Q
EZ-Twist Filter 3 Mount - Pivoting mount for Filter 3.
R
EZ-Twist Filter 2 Mount - Pivoting mount for Filter 2 .
S
EZ-Twist Filter 1 Mount - Pivoting mount for Filter 1 .
T
Heating System Power Switch - Powers on/o the heating system.
U
Cooling System Power Switch - Powers on/o the cooling system.
V
Appliance Drain Port - For draining appliance when relocating or storing.

Getting To Know Your DRINKPOD
Getting To Know Your DRINKPOD 1-4
QR S
O PN
L
M
T
U
J
K
H
V

Getting To Know Your DRINKPOD 1-5
Getting To Know Your DRINKPOD
Filters
Shown above are the available pod lter options in Drinkpod’s water purication
product line.
F1. Particle Scrub (Optional Use / Sold Separately) - It is only recommended to use
this additional lter (with external lter attachment) if you water source has unusually
high levels of larger contaminants. Use of this lter in such scenarios may extend your
primary (internal) lters lifespan. The Particle water lter replacement pod utilizes
depth lter to greatly reduce contaminants greater than 5 microns in size (i.e. cysts
and rust).
F2. Chemical Scrub (Included)-The Chemical water lter replacement pod utilizes
activated carbon granules to improve the safety of drinking water by eectively
removing common disinfection byproducts (THMs), organic contaminants like
chlorinated solvents and other industrial pollutants, pesticides, and select heavy
metals such as lead and mercury. The process reduces undesirable taste, odor, and
color.
F3. ULTRA Scrub (Included) ULTRA water lter replacement pod utilizes a hollow ber
UF membrane to greatly reduce contaminants greater than 0.02 microns in size (i.e.
bacteria, colloids, and large organic molecules).
OP N
O
P
F5F1 F2 F3 F4

Getting To Know Your DRINKPOD
Getting To Know Your DRINKPOD 1-6
F4. Polishing Scrub (Included)-The Polishing water lter replacement pod utilizes
activated carbon block lter to remove eliminate odors and discoloration in your
water, while also improving taste. Additionally, it provides particle and chemical
ltration.
F5. ULTRA+3 Hybrid Scrub (Not Recommended For This Product) - The
ULTRA+3 hybrid water lter replacement pod utilizes activated carbon block lter
(rst stage) to greatly reduce particles, eliminate odors and discoloration, and
reduce chemicals in your water, while also improving taste. This is followed by a UF
membrane (2nd stage) that removes sub micron contaminants, like bacteria, colloids,
and large organic molecules, down to 0.02 microns.
N

Getting To Know Your DRINKPOD 1-7
Getting To Know Your DRINKPOD
Technical Specications
Model DPWPA500CTB
Rated Power 510 Watts
Heating Power 425 Watts
Refrigeration Power 85 Watts
Rated Pure Water Flow 0.32 gal/min (43.5 psi)
Hot Water Production 1.06 GAL/hr : 172°F - 194°F
Hot Water Storage 0.26 GAL (1 L)
Cold Water Production 0.92 GAL/hr : 35.6°F - 46.4°F
Cold Water Storage 0.92 GAL (3.48 L)
Environmental Temperature Requirements 40°F - 100°F (4.44°C - 37.78°C)
Environmental Humidity Requirements ≤ 90%
Water Pressure Requirements 30 psi - 101.5psi (0.2 MPa - 0.7 MPa)
Water Flow Requirements 0.53 Gal/min (2.0 L/min)
Water Source Quality Tap Water
Appliance Size 13.58 in. (345 mm)x 17.91 in. (455 mm) x 17.32 in. (440
mm)
Dispense Area Height 6.3 in. (160 mm)
Appliance Weight 28 lbs (121.7 kg)
Filter Pod 1 12x40 Mesh Coconute-Based Granular Activated
Carbon (GAC)
Filter Pod 2 ~0.02 Micron Polysulfone UF Hollow Fiber
Membrane
Filter Pod 3 2 Micron Coconut-Based Activated Carbon Block
Regarding Connecting Other Appliances
1. Prior to connecting/disconnecting other appliances to the accessory port, first power off and
unplug your DRINKPOD 5.
2. The manufacturer is not responsible for any issues or damage that may occur to other appliances
connected to your Drinkpod 5. These issues may include, but are not limited to: dry heating,
low flow, water sloshing, etc. Drinkpod are in now way obligated to provide technical support,
warranty service or replacement for any parts or components not included with your DRINKPOD,
excluding OEM replacement filters. This guide will explain how to use, maintain, and troubleshoot
your new DRINKPOD 5.
3. For optimal experience, do not dispense water from appliance while simultaneously utilizing water
flow from connected appliance.

Using Your DRINKPOD
Using Your DRINKPOD 1-8
This guide will explain how to use, maintain, and troubleshoot your new DRINKPOD 5.
Be sure to complete all of the applicable instructions in the Installation Guide,
included with your DRINKPOD prior to using the appliance.
Powering On/O Your Drinkpod
Be sure to never plug in your Drinkpod, or power on either temperature mode
before you’ve connected a proper water source, and enabled water ow.
1. To power on your DRINKPOD 5, simply plug in
J
110v Power Cord into a 110 volt
electrical outlet. To power o, unplug the appliance.
2. To power on the cooling system, ip the green
T
Heating System Power Switch
(on the left) up, into the on position. To power o, ip back down.
3. To power on the heating system, ip the red
U
Cooling System Power Switch
(right) up, into the on position. To power o, ip back down.
Dispensing Water
When rst using your Drinkpod (or any time after it has been drained), it is rst
necessary to allow time for the inner tanks to completely ll.
1. To dispense cold water, simply press the
C
Cold Dispense Button.
2. To dispense hot water, rst press in (towards the back of the appliance) and hold the red
B
Child Safety Lock, then, press down
A
Hot Dispense Button.
Replacing Your DRINKPOD 5’s Filters
Your DRINKPOD 5 lters should be changed every 1000 gallons (approximately 6 - 12
months for the typical user).If you wish to change them individually to obtain the maximum
usage of each, you may reference the table below for their individual lifespans.
Filter Name & Model # Estimated Gallons Estimated Months
Chemical Scrub DPSCRUB02EZ 1900 GAL 18 - 24 mo.
ULTRA Scrub DSCRUB04EZ 1425 GAL 12 - 18 mo.
Polishing Scrub DSCRUB10EZ 950 GAL 6 - 12 mo.

Using Your DRINKPOD 1-9
Using Your DRINKPOD
For this step, you will need a towel and a container to catch water.
1. Shuto water ow to your appliance by turning the blue handle on the
C
1/4 in. Quick Connect Shuto Valve (see Installation Guide) connected to your
DRINKPOD’s
M
Water Input Line located at the back of the appliance.
2. Next, place your container underneath the dispensers, and press
C
Cold Dispense Button and
B
Child Safety Lock +
A
Hot Dispense Button until
water stops owing to de-pressurize the system.
3. Empty your container of water.
4. Place a towel below the lter hub to catch any water that drips out.
5. Twist each of the current lters roughly 45 degrees counterclockwise, replacing each
with your new lter as you go (to ensure they are replaced in the correct order).
6. Open the
C
1/4 in. Quick Connect Shuto Valve, to enable water ow.
7. Place your container below the dispensers again, and proceed to dispense water from
each of the dispense modes ushing the full capacity of each tank, as shown below.
Mode/Tank Capacity To Flush
Cold (+
Reserve)
1.1 gal (4.16 liters) + 1.06 GAL (4 L) +1 GAL (3.79 L) ≈ 3 GAL (11 L)
Hot 0.26 gal (1 liter) +1 GAL (3.79 L) ≈ 2.5 GAL (9 L)
8. Your nished!

Maintaining Your DRINKPOD
Maintaining Your DRINKPOD 1-10
Storing & Relocating Your DRINKPOD 5
At some point, you may need to store or relocate your DRINKPOD 5. Should one of these
situations be the case for you, below are a few simple steps to prevent any damage from
occurring.
1. First, if the cooling and/or heating systems are powered on, ip
U
Cooling System Power Switch and
T
Heating System Power Switch into the
down position to power o. This should always be done prior to shutting o water
supply.
2. Shuto the waterow to your DRINKPOD at the water source (i.e. your icemaker
hookup or under your sink
3. Shuto water ow to your appliance by turning the blue handle on the
C
1/4 in. Quick Connect Shuto Valve (see Installation Guide) connected to your
DRINKPOD’s
M
Water Input Line located at the back of the appliance.
4. Place a cup below dispensers and dispense water from both hot and cold modes until
water stops coming out.
5. Grab a container with high sides, like a bucket or pitcher, and place it on the oor in
front of your DRINKPOD 5.
6. Rotate your DRINKPOD counter-clockwise 180 degrees and slide towards the edge of
your counter-top until the
V
Appliance Drain Port is extended over the edge.
V

Maintaining Your DRINKPOD 1-11
Maintaining Your DRINKPOD
7. Ensure your container is directly below the
V
Appliance Drain Port.
8. Unscrew (CCW) the
DP1
Drain Cap o of the
V
Appliance Drain Port.
ATTENTION, some versions may instead feature a cover held into place by
screws. Simply use a screw driver to unscrew the screws and the cap will pull right o.
DP2
DP1 V
9. Pull out the
DP2
Drain Plug.
10. Now, press and hold the
A
Hot Dispense Button and
C
Cold Dispense Button
until water ow from the drain port stops, indicating your DRINKPOD has been fully
drained.
11. Reinsert the
DP2
Drain Plug into the
V
Appliance Drain Port.
12. Reattach the
DP1
Drain Cap or cover.
13. Next, if applicable, shuto the
C
1/4 in. Quick Connect Shuto Valve connected
between your DRINKPOD’s
L
Ice & Coee Connect Port and any accessory
appliances (i.e. coee maker) and disconnect the tubing from the port. Placing a towel
underneath your ports will help save time cleaning up drippage.
14. Make any necessary adjustments to your accessory appliances in lieu of them no longer
receiving water (i.e. powering them o in necessary).

Maintaining Your DRINKPOD
Maintaining Your DRINKPOD 1-12
15. Disconnect the tubing running between our DRINKPOD’s
M
Water Input Line and
the
C
1/4 in. Quick Connect Shuto Valve you just shuto, and place end of the
tubing into a container to catch any water that drains back.
16. Now remove the lter(s). If the lter(s) will not be used for more than a few days,
we highly recommend discarding them, and replacing them with new ones, to
avoid any bacteria or mold growth issues. Storing them in your refrigerator may
extend this time, but results will vary.
17. Finally, unplug
J
Power Cable from the electrical outlet. You’re nished!
Leaving Your DRINKPOD 5 (Vacation)
If you plan to take a trip, and leave your DRINKPOD 5 for more than a few days, We highly
recommend following the steps below prior to leaving. This will help prevent any damage
from occurring, the rare possibility of leaks, and returning to poor tasting water. If your trip
is more than two weeks, we recommend using these steps instead, “Storing & Relocating”
on page 1-10.
1. First, if the cooling and/or heating systems are powered on, ip
U
Cooling System Power Switch and
T
Heating System Power Switch into the
down position to power o. This should always be done prior to shutting o water
supply.
2. Shuto water ow to your appliance by turning the blue handle on the
C
1/4 in. Quick Connect Shuto Valve (see Installation Guide) connected to your
DRINKPOD’s
M
Water Input Line located at the back of the appliance.
3. Next, unplug
J
Power Cable from the electrical outlet.
4. When you return, after reconnecting tubing, reinstalling lters, and re-enabling
water ow (in that order), we recommend ushing 1 gallon of water from each
temperature mode prior to use. Have a great trip!

Troubleshooting Your DRINKPOD 1-13
Troubleshooting Your DRINKPOD
Below are some simple steps to troubleshoot the most frequent issues our users experience.
If your issue is not listed in this section, or you feel in any way confused, please feel free to
contact us.
Call us at 1-844-374-6576, or email us at [email protected].
Issue #1: My DRINKPOD 5 is dispensing slowly.
Solution 1: Check to ensure you home’s water line is providing sucient water pressure.
Solution 2: Something may be restricting water ow. Is a section of tubing pinched? Are all
of the valves between your water source and the DRINKPOD open as far as they’ll go?
Solution 3: Your lter(s) may need replaced. Filter(s) will slowly become more clogged
by the contaminants they lter out, slowing water ow. The lifespans we list are average,
and may vary greatly for those with abnormally high contaminants in their water.
Solution 4: As a nal solution, if your water source doesn’t require sub-micron ltration, you
can swap your primary lter with a Polishing Filter (KMFLTEZ4) that can be purchased
separately from the Drinkpod website, Drinkpod.com, and select retailers. In comparison
to the primary ULTRA+3 Filter (KMFLTEZ5) that was included with your DRINKPOD 5, it
trades o sub-micron ltration capabilities for a higher ow-rate, and extended lifespan.
Issue #2: My lter lifespan seems very short.
Solution 1: Are your lters in the wrong order? Review the order in which you’ve installed
your lters, and ensure they match the correct order shown here, “Filter Details” on
page 1-5. Instructions for moving and replacing lters can be found here, “Replacing
Your ’s Filters” on page 1-8.
Solution 2: In some rare scenarios a users water source has abnormally high levels of large
particle contaminants. Should this be your case, we oer oer a Particle Scrub Pod
with a much larger pore size that can be attached between your water source and
Drinkpod with a oating mount. While (unlike our competitors) we try to avoid using it
due to the reduction in owrate it creates, in some circumstances it can act as a gate
keeper, and extend the primary lters lifespans.
To purchase this lter and mount, go to drinkpod.com/bigscrub
ADDITIONAL EXLANATION: Filters will slowly become more clogged by the
contaminants they lter out, slowing water ow. The lifespans we list are average, and may
vary greatly for those with abnormally high contaminants in their water.

Troubleshooting Your DRINKPOD
Troubleshooting Your DRINKPOD 1-14
Issue #3: My DRINKPOD 5 isn’t powering on.
Solution 1: Check to make sure GFI (red and black buttons on certain electrical outlets)
has not been tripped. If it has, reset it. If it trips again, you have a short somewhere. We
highly recommend calling a professional electrician.
Solution 2: Check your electrical circuit breaker.
Solution 3: Test your electrical outlet with another device.
Solution 4: Contact support at 1-844-374-6576, or email us at support@drinkpod.
com.
Issue #4: My DRINKPOD 5’s Hot Mode won’t dispense.
Solution 1: Check water source line is turned on at source connection and water is owing
into the of DRINKPOD.
Issue #5: My DRINKPOD 5’s Hot Mode isn’t hot.
Please note, this appliance is heating system is preset to a temperature range of
35.6°F - 46.4°F. This temperature is not adjustable.
Solution 1: Flip
T
Heating System Power Switch up to “ON” / “I” position at rear of
the appliance.
Solution 2: Hot tank’s water level may have been drained and exhausted by above
average use, and requires sucient time to replenish.
Issue #6: My DRINKPOD 5’s Cold Mode isn’t cold.
Please note, this appliance is cooling system is preset to a temperature range of
35.6°F - 46.4°F. This temperature is not adjustable.
Solution 1: Flip
U
Cooling System Power Switch up to “ON” / “I” position at rear of
the appliance.
Solution 2: Cold tank’s water level may have been drained and exhausted by above
average use, and requires sucient time to replenish.
Solution 3: Compressor may have failed or lost the R-134A refrigerant. If compressor

Troubleshooting Your DRINKPOD 1-15
Troubleshooting Your DRINKPOD
is running continuously and/or feels extremely hot to touch, power o
U
Cooling System Power Switch, and contact support at 1-844-374-6576, or
[email protected].
Issue #7: My DRINKPOD 5 is leaking water.
Solution 1: Follow the leak to its source. There may be a section of tubing that has a loose
connection that requires reattaching. Check by pushing tube inwards till it stops, then
pulling outward (if Quick Connect/has sleeve) to ensure it is properly gripping.
Solution 2: Check for disconnected tubing or water line or lter connection throughout unit.
Solution 3: Check for broken, cracked or weak tting connections.
Solution 4: Contact support at 1-844-374-6576, or email us at support@drinkpod.
com.

Notes
Notes 1-16