
18
English
PRONTO - INSTRUCTION FOR INSTALLATION
11. Malfunctions
In the following table you will find an overview of malfunctions that might occur, the possible causes and the reme-
dies
Table 3: diagnosis of malfunctions
Problem Possible cause Remedy
A. No transmission (motor
will not run)
1. The (new) communication code
between receiver and remote control
must still be confirmed.
1. Hold down the reset button of the receiver, until
you hear 2 sound signals. Let go of the reset
button after the second, longer sound signal and
press the button ▼on the remote control within
20 sec., until you hear an extra long sound signal
confirming that the new code has been set; see
Fig. 24.
It is possible that you need to set a new commu-
nication code; consult the User Manual, section
4.2.7, Communication Code.
2. Empty batteries. 2. Replace batteries.
!Caution
Avoid short circuit between the batteries
and metal parts of the appliance.
3 Receiver is damaged. 3. Replace the receiver and confirm / change the
code (remedy 1)
4. Remote control is damaged. 4. Replace the remote control and confirm / change
the code (remedy 1)
5. Motor cable at valve is broken. 5. Replace motor cable at the valve.
6. Bent pins of the 8-wire connec-
tor.
6. Make sure that the pins of the 8-wire connector
are straight.
7. If the receiver is surrounded by
metal, this could decrease the
transmission range.
7. Change the position of the antenna.
B. No ignition 1. Button A in position MAN. 1. Switch button A on the gas control block to ON,
see Fig 22.
2. Ignition cable runs over and/or
alongside metal parts.
2 Do not place the ignition cable over and/or
along metal parts. This will weaken the spark;
see Fig. 22.
If necessary, replace the ignition cable.
3. Ignition pen corroded. 3. Replace the ignition pen.
C. No sound signal 1. Receiver is damaged. 1. Replace the receiver and confirm / change the
code (remedy 1 at A)
D. One continuous sound
signal of 5 sec.
(Possible 7 short beeps
prior to the 5 sec. sound
signal)
1. Loose wiring. 1. Connect the wiring properly.
2. Receiver is damaged. 2. Replace the receiver and confirm / change the
code (remedy 1 at A)
3. Bent pins of the 8-wire connec-
tor.
3. Make sure that the pins of the 8-wire connector
are straight.
4. Damaged magnet valve. 4. Replace the gas control block.
E. No pilot flame 1. Air in the pilot flame pipe. 1. Flush the pipe or start the ignition process
several times.
2. Thermocouple wires switched. 2. Check the polarity of the thermocouple wiring.
Connect the thermocouple wiring properly.
3. No spark at the pilot flame
burner.
3.1 Check if the ignition cable is lying free from
metal parts.
Lay them free, if necessary; see Fig. 22.
3.2 If necessary, replace the ignition cable.
3.3 If necessary, replace the ignition pen.
4. Injector is blocked up. 4.1 Clean the injector.
4.2 If necessary, replace the injector.
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