
Maintenance
Handle the KTG-I with care, preferably mounted in a good quality rack, and it will provide years
of trouble free service.
Most maintenance procedures will involve the tubes. Refer any other necessary work or
adjustments to a qualified technician. There are no user servicable parts inside. If your KTG-I
should require service, contact us at the factory (805) 964-9610 or your Seymour Duncan
Research Dealer for the name of the Authorized Service Center nearest you.
The 12AX7 tubes should last 1 1/2 years, depending on use. Symptoms which indicate failing
tubes include:
qany intermittent noise (sputtering, ringing,etc.,)
qexcessive white noise or hiss.
qinability to get a clean sound from the clean channel, even at low volumes.
Trouble Shooting
The following chart should help isolate some common problems you may encounter with your
pre-amp. Some are obvious problems you can solve yourself.
1. No output:
qCheck power indicator. Switch on & AC plugged in?
qCheck fuse. Replace with a 200 MA/250V SLO-BLO fuse
qVerify source voltage with something you know works.
qCheck to make sure volume controls are up.
qOutput jacks not connected, or faulty output cable.
qDefective speaker, or speaker connection.
qGuitar turned up?
2. Distortion from clean channel or deterioration of tone or quality in distortion channel.
qCheck 12AX7 tubes.
3. Pre-amp will not switch channels:
qCheck footswitch -is it overriding the front panel selector?
Check front panel Channel Switch -it must be in Channel I to enable the Programmable
Footswitch to switch channels, please refer to section "How to use with a Duncan Programmable
Footswitch.
If manual channel switching control, or internal switching circuit is defective, refer to authorized
service center.
Notes